0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
onfonmicrofinance.co.tz
510 Views
As a Call Center Agent at Onfon Microfinance in Dar es Salaam, Tanzania, you will serve as a vital link between the company and its clients. Your primary focus will be delivering top-tier customer service through various communication channels, primarily phone interactions. You will be responsible for managing inbound inquiries, addressing customer concerns with professionalism, and providing accurate information regarding microfinance products a
0 Negotiable or Not Mentioned
Tanzania
51 days ago
tef.co.tz
528 Views
Tanzania Empowerment Forum Limited (TEF Consult) is seeking a qualified candidate to join their team as a Merchant Business Operations Support Officer. This role is specifically designed for professionals with a solid foundation in merchant onboarding, operational support, and the mobile money ecosystem. The primary objective of the position is to manage the end-to-end setup of merchant accounts while ensuring strict adherence to KYC compliance a
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
teralife.health
428 Views
TERALIFE is seeking a dedicated and proactive individual to join our growing team as a Patient Support Associate. This role is central to our Patient Support Team, focusing primarily on telephonic sales and company-related healthcare activities. The successful candidate will be responsible for initiating outreach calls to patients, providing them with essential assistance, gathering vital health information, and addressing any concerns they may have regarding their ongoing treatments or scheduled appointments. You will serve as a bridge between the patient and our healthcare services, ensuring that every individual feels supported and well-informed through professional communication and empathy.
In addition to telephonic duties, this position involves significant outreach to new partners and field work. You will identify and connect with potential healthcare partners such as medical practitioners, private clinics, and hospitals to expand our network and enhance our patient support services. This role also requires on-ground medical outreach activities, which include visiting local clinics, distributing patient education materials, collecting patient data, and assisting in the organization of medical events. If you have at least one year of experience in the healthcare sector and possess strong communication skills in both English and Swahili, we encourage you to apply for this dynamic opportunity to improve patient care outcomes.
Key Requirements
Minimum of 1 year of experience in tele-calling or field sales, preferably within the healthcare sector.
Fluent in both English and Swahili, with excellent verbal and written communication skills.
Graduate in any field, with a preference given to candidates with healthcare-related qualifications.
Proficiency in MS Office applications, particularly Microsoft Excel and Microsoft Word.
Strong interpersonal skills and the ability to empathize with patients’ needs and concerns.
Highly organized with excellent time management skills and a keen attention to detail.
Willingness to conduct field work for medical outreach, including visiting clinics and hospitals.
Ability to build and maintain professional relationships with key stakeholders in the medical field.
Experience in managing patient databases and following up on treatment plans.
Capability to work independently while meeting targets for outreach calls and partner identification.
0 Negotiable or Not Mentioned
Tanzania
27 days ago
gmail.com
385 Views
Jean-Marie Acoro is looking for a professional Construction Project Manager in Tanzania to oversee planning and production. We believe that a well-prepared project avoids 80% of typical problems, and we need a manager who can implement this philosophy on the ground. You will be tasked with defining resources and ensuring coordination among all stakeholders to turn business opportunities into profitable construction successes.
In this role, you w
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
africabiosystems.com
515 Views
Africa Biosystems Limited is seeking a dedicated Technical Sales Specialist to join their dynamic team in Dar es Salaam, Tanzania. This role is pivotal for driving business growth and innovation in the field of analytical instrumentation. The successful candidate will be responsible for achieving ambitious sales targets, delivering high-level technical training to a diverse range of customers, and providing expert support for analytical solutions. The focus of the role includes advanced technologies such as XRF, FTIR, chromatography, and mass spectrometry, ensuring that clients receive tailored applications that meet their scientific needs.
In addition to sales and support, the Technical Sales Specialist will lead technical discussions and product applications, bridging the gap between complex instrumentation and practical laboratory solutions. This position offers a unique opportunity to work with cutting-edge technology and contribute to the advancement of STEM careers within the region. The ideal candidate will be a proactive professional capable of managing client relationships and fostering new business opportunities while maintaining a deep understanding of the technical specifications and sample preparation processes required in modern chemistry laboratories.
Key Requirements
Degree in Chemistry, Applied Chemistry, or a closely related scientific field.
A minimum of 3 years of hands-on experience with analytical instrumentation.
Strong technical background in sample preparation and material testing methodologies.
Proven proficiency in XRF and FTIR technology applications.
Deep understanding of chromatography and mass spectrometry systems.
Demonstrated ability to achieve and exceed monthly and annual sales targets.
Experience in delivering advanced technical training sessions to scientific customers.
Ability to lead high-level technical discussions and guide product application strategies.
Excellent communication and presentation skills for technical and commercial audiences.
Proactive approach to market development and identifying new business opportunities.
Strong analytical and problem-solving skills to support customer instrumentation issues.
~400,000 Mentioned
Tanzania
28 days ago
acmlimited.co.tz
395 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
876 Views
CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.
Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.
Key Requirements
Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field
Minimum 3 years of experience in customer service management
Applicants must be aged 35 years and above
Experience in after-sales, automotive, or heavy equipment is an added advantage
Proven ability to supervise daily after-sales customer service operations
Strong capacity to track repair progress and ensure timely job completion
Excellence in maintaining detailed service records and analytical reports
Demonstrated ability to resolve escalated complaints effectively and professionally
Proactive approach to following up on pending issues and updating customers
Commitment to monitoring and improving overall customer satisfaction levels
0 Negotiable or Not Mentioned
Tanzania
51 days ago
tef.co.tz
528 Views
Tanzania Empowerment Forum Limited (TEF Consult) is inviting qualified candidates to apply for the position of Merchant Business Operations Support Officer. This role is ideal for professionals with experience in merchant onboarding, operational support, and mobile money ecosystems. The successful candidate will support end-to-end merchant account setup, KYC compliance, operational controls, and second-level partner support to deliver smooth, eff
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
51 days ago
kappasenses.com
529 Views
Kappa Senses Zanzibar is seeking dedicated Pool Attendants to join our dynamic team during the exciting pre-opening phase of our world-class luxury resort in Zanzibar. This role is fundamental in creating a welcoming and safe environment for our international guests. You will be responsible for a variety of poolside services, including the management of towel inventory, arranging seating arrangements, and providing refreshments to ensure a premiu
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
848 Views
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
Advanced problem-solving capabilities and conflict resolution skills.
Ability to work effectively under pressure and meet strict deadlines.
Proficiency in Microsoft Office Suite and CRM software systems.
High degree of integrity and professional ethics in business dealings.
Strong organizational skills and attention to detail in reporting.
Ability to analyze customer feedback to drive service improvements.
Commitment to providing high-quality service and maintaining client loyalty.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
28 days ago
axia.co.tz
395 Views
Axia Tanzania is seeking a Business Head for Coffee Trading & Sourcing based in Dar es Salaam. This strategic leadership role offers direct exposure to global coffee markets, where the successful candidate will be responsible for driving growth, expanding international trade channels, and strengthening both supplier and buyer networks across various regions. The role is open to both local and international candidates who are ready to lead a globa
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
510 Views
Crowne Plaza Dar es Salaam is looking for a Front Office Supervisor to lead our dedicated guest services team. We are seeking a vibrant, guest-centric professional who is passionate about delivering world-class Tanzanian hospitality and creating memorable experiences from the very first interaction. As a supervisor, you will be responsible for overseeing front desk operations, ensuring guest satisfaction, and maintaining the high standards expect
0 Negotiable or Not Mentioned
Tanzania
27 days ago
epattoneys.co.tz
386 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office team. The successful candidate will serve as the primary point of contact for our firm, responsible for receiving and assisting clients and visitors with high levels of professionalism. Core duties involve answering phone calls and managing email correspondence courteously while maintaining accurate office appointments and schedules to ensure e
0 Negotiable or Not Mentioned
Tanzania
25 days ago
epattorneys.co.tz
367 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office. The successful candidate will be the first point of contact for our clients, requiring a high level of professionalism and excellent communication skills in both English and Kiswahili. You will be responsible for receiving visitors, managing phone calls, and ensuring a smooth flow of communication within the office environment while maintainin
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
laisontech.com
411 Views
LAISON is currently seeking a dynamic and highly motivated Technical Support Engineer to join our team in Dar es Salaam, Tanzania. This role is fundamental to our expansion in East Africa, as you will be responsible for delivering professional product demonstrations and training for customers on the installation, operation, and maintenance of our advanced smart water meter systems. You will play a key role in the end-to-end deployment of smart ut
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
50 days ago
auhtech.com
524 Views
AUH Technologies is currently seeking motivated and proactive IT Support Engineers to join our dynamic team in Dar es Salaam, Tanzania. This role specifically focuses on Level 1 Desktop Support services and involves dispatch tasks where engineers provide on-call support at various client sites. As an on-call technician, you will be responsible for responding to tickets as they are raised, ensuring that technical issues are resolved efficiently on
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
263 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
comsec.co.tz
101 Views
Comsec is looking for a Support Officer (Back Officer) Intern to join our administrative team in Masaki, Dar es Salaam. This role involves providing essential support across various company projects, managing customer care interactions, and handling administrative tasks such as imprest retirements and technical follow-ups. It is an excellent opportunity for recent graduates to gain practical experience in business operations and project support within a dynamic corporate setting.
Candidates will be responsible for ensuring that project documentation is up to date and that customer inquiries are handled professionally. The position requires someone who is highly organized and capable of multi-tasking across different administrative functions. We provide a learning-centric environment and encourage women to apply for this position to build their careers in business administration. Since this is an internship, we focus on potential and a positive attitude rather than previous work experience.
Key Requirements
Diploma or Degree in Business Administration, Management, or a related field.
Possession of a valid NIDA Identification card.
Excellent interpersonal and customer service skills.
Ability to assist in project coordination and administrative support.
Knowledge of or willingness to learn financial administrative processes like imprest retirements.
Strong verbal and written communication skills in both Swahili and English.
Ability to perform technical follow-ups with accuracy and persistence.
Strong problem-solving skills and the ability to think on your feet.
High degree of proficiency in Microsoft Office tools, particularly Excel and Word.
Capacity to work as part of a collaborative team to achieve department goals.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
510 Views
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
0 Negotiable or Not Mentioned
Tanzania, Mbeya
3 days ago
gmail.com
222 Views
Dominion General Supply Group is seeking a professional Secretary to manage office administrative tasks at our Mbeya branch. The primary responsibilities include handling correspondence, scheduling appointments, maintaining organized filing systems, and providing general support to the management team. The ideal candidate should be detail-oriented and capable of multitasking to ensure smooth daily operations.
The role requires a person with excellent organizational skills and a professional demeanor. You will be the first point of contact for many of our clients, making strong communication skills essential. The deadline for applying for this position is April 20, 2026. Please submit your CV through the provided email address or WhatsApp contact for consideration.
Key Requirements
Diploma in Office Management or a related field
Minimum of 2 years of relevant work experience
Exceptional communication and listening skills
Advanced proficiency in Microsoft Office Suite
Strong organizational and time-management skills
High level of discipline and professional ethics
Ability to maintain confidentiality of information
Experience in handling office equipment and systems
Capability to multitask and prioritize daily duties
Professional telephone etiquette and mannerisms
0 Negotiable or Not Mentioned
Tanzania
9 days ago
dreamworksacademy.org
728 Views
Dreamworks Academy is seeking a results-driven and assertive individual to join our team as a Grant Writer & Resource Mobilization Lead in a volunteer capacity. This strategic leadership role focuses on driving our funding efforts and unlocking both local and international donor opportunities to support our mission across Tanzania. The successful candidate will be responsible for identifying high-quality grants, leading the end-to-end grant writing process, and ensuring that our funding strategies are perfectly aligned with the impact of our various programs. Joining our team means taking on a mission-driven role where you will have direct access to leadership and the opportunity to shape the organization's resource mobilization strategy. We are looking for a professional with a background in international NGOs and a passion for turning potential opportunities into funding. Your work will directly contribute to our ability to deliver impactful programs and sustain our growth within the country.
Key Requirements
Identify 4–7 high-quality grants weekly.
Lead end-to-end grant writing.
Align funding strategy with program impact.
Bachelor’s degree in a relevant field such as Social Sciences or Development.
Master’s degree preferred for advanced strategy roles.
3–7 years of professional experience in international NGOs.
High-performance, accountable, and proactive mindset.
Strong strategic leadership and assertive personality.
Proficiency in researching both local and international donor opportunities.
Excellent written communication and storytelling skills for proposal development.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gnmtrading.co.tz
1222 Views
GNM CARGO is looking for a dedicated Call Center Agent to join their team in Dar es Salaam. The primary responsibilities include receiving and answering customer calls, providing detailed information regarding the company's services, and solving any challenges or issues customers may face. Additionally, the role involves recording customer data accurately into the company's internal systems. This position is based at Kariakoo Gerezani, Plot 31 Block 52, Omary Londo Street. Candidates must be female, aged between 20 and 30, and hold a valid Customer Care Certificate. Fluency in both English and Swahili is mandatory, while proficiency in Chinese is a distinct advantage. Applicants should possess prior experience in a call center setting and have strong computer literacy. The deadline for applications is April 15, 2026. Successful candidates will be part of a dynamic team focused on providing excellent customer support in the logistics and cargo industry.
Key Requirements
Female gender
Age between 20 to 30 years
Possession of a Customer Care Certificate
Previous experience working in a Call Center environment
Proficient computer skills and usage of relevant software programs
Excellent communication skills in both English and Swahili
Ability to speak Chinese is a significant advantage
Ability to handle high call volumes professionally
Strong problem-solving skills to resolve customer challenges
Meticulous data entry skills for recording customer information accurately
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
hrworld.co.tz
993 Views
HrWorld Limited is seeking a dynamic General Manager for Transport & Logistics on behalf of a premier client in the Oil & Gas industry. This pivotal role involves spearheading the operations, performance, and financial health of a rapidly expanding logistics enterprise. The successful candidate will be tasked with managing a comprehensive fleet, overseeing workshop maintenance, and ensuring the smooth movement of cargo across borders. Strategic responsibilities include business development, cost optimization, and providing visionary leadership to a large team to drive sustainable growth and operational excellence across Tanzania, Zambia, and the Democratic Republic of Congo.
In this role, you will hold full profit-and-loss accountability, focusing on revenue optimization and disciplined cost control. Key activities involve implementing robust fleet management systems, such as GPS tracking and preventive maintenance, to minimize downtime and maximize asset utilization. You will also navigate complex transit management between major hubs like the port in Dar es Salaam and destinations in Zambia and the DRC. Strong coordination with port authorities and customs is essential to ensure efficient transit times and maintain zero cargo loss, all while championing safety and a high-performance culture.
Key Requirements
Bachelor’s Degree in Logistics, Supply Chain Management, Transport Engineering, or Business Administration.
Minimum of 10+ years of progressive experience in the transport and logistics industry.
At least 5 years of experience in a senior fleet or transport management role.
Proven experience overseeing 40+ trucks in cross-border operations.
Demonstrated success in delivering strong financial performance and managing P&L responsibilities.
Deep understanding of cross-border transport regulations and customs procedures.
Proficiency in Transport Management Systems (TMS), ERP systems, and GPS fleet tracking software.
Willingness and ability to travel frequently across Tanzania, Zambia, and DRC.
Strong strategic thinking, negotiation, and problem-solving capabilities.
Proven experience in East or Southern African transit logistics.
Advanced proficiency in Microsoft Office Suite for reporting and analytics.
Ability to lead and develop high-performing teams across various operational functions.
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
659 Views
LESA Dental Surgery is currently seeking a dedicated and professional Clinic Receptionist to join our team in Moshi Mjini. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the clinic's front desk. Responsibilities include managing appointments, greeting patients upon arrival, and handling various administrative duties essential to a busy dental practice.
The role requires a high level of organization and the ability to multitask effectively in a healthcare setting. Candidates should possess a Diploma in Medical or Health Administration and demonstrate strong communication skills in both Swahili and English. If you are a proactive individual with a background in clinical administration and a passion for patient care, we encourage you to apply for this exciting opportunity at our Moshi location.
Key Requirements
Diploma (Or equivalent to) with relevant certificates in Medical Administration and/or Health Administration.
Proven Computer Literacy and proficiency in office software.
Fluent in Swahili (Speaking and Writing).
Fluent in English (Speaking and Writing).
Up to 2 years of experience as a Clinic Receptionist.
Excellent interpersonal and communication skills for patient interaction.
Strong organizational skills to manage patient appointments and clinic schedules.
Ability to handle front-desk administrative tasks, including filing and data entry.
Knowledge of medical terminology and basic health administration procedures.
Professional appearance and a positive attitude suitable for a medical environment.
0 Negotiable or Not Mentioned
Tanzania, Remote
3 days ago
lil.bet
287 Views
Lilbet is looking for a talented Affiliate Manager based in Tanzania to join our remote workforce. The successful candidate will be responsible for spearheading our affiliate outreach and management strategies within the Tanzanian market. This role is designed for a self-motivated professional who thrives in a fast-paced environment and possesses a deep connection to the local traffic landscape.
Your primary objective will be to establish and maintain strong relationships with local agents and traffic partners. By monitoring performance metrics and industry shifts, you will ensure that Lilbet remains a top choice for affiliates. We offer a flexible working schedule and a supportive environment where your contributions directly impact our regional growth.
Key Requirements
Minimum 2+ years of experience in affiliate marketing
Strong understanding of the iGaming industry
Deep knowledge of the local Tanzanian market
Previous experience working with agents and traffic partners
Ability to develop and execute affiliate strategies
Excellent relationship-building and interpersonal skills
Comfortable working in a fully remote setup
Data-driven approach to performance optimization
Knowledge of SEO and SEM as applied to affiliates
High level of organizational and time-management skills
Native or professional proficiency in Swahili and English
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
470 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
372 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2092 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
skillupadvisory.co.tz
905 Views
Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.
The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal and communication skills to manage client relationships effectively
Ability to work in a fast-paced environment and meet strict deadlines
Proficiency in Microsoft Office Suite, specifically Excel and Outlook
High level of accuracy and attention to detail in logistical documentation
Proactive problem-solving skills to address client inquiries and logistics delays
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
skillupadvisory.co.tz
693 Views
Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.
The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal skills with the ability to build rapport with diverse clients
Excellent written and verbal communication skills in English and Swahili
Proficiency in Microsoft Office Suite, particularly Excel for data tracking
Ability to multi-task and manage time effectively in a high-pressure environment
Strong problem-solving abilities to resolve shipment and delivery issues promptly