Best Talent Reach (BTR) Customer Service Officer - Logistics at skillup advisory

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CUSTOMER SERVICE OFFICER - LOGISTICS @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 64 days ago skillupadvisory.co.tz 15 Applied 11 Pro Applied

Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.

The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred
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CUSTOMER SERVICE/ CLIENT LIAISON OFFICER @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 67 days ago skillupadvisory.co.tz 13 Applied 9 Pro Applied

Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.

The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred
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EXPORT MANAGER (1 POSITION) @ USANGU

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 69 days ago usangu.co.tz 11 Applied 8 Pro Applied

Usangu is seeking a highly experienced Export Manager to oversee and coordinate the international shipment of goods. The ideal candidate will have over four years of specialized experience within the transport and logistics industry, ensuring all export activities comply with legal requirements and company policies. This role requires a strategic thinker who can manage complex logistics operations while maintaining high standards of safety and efficiency. In this position, you will be responsible for managing relationships with stakeholders, utilizing SAP systems for tracking, and leading a team to achieve operational excellence. Your deep knowledge of the Tanzanian transport sector and existing industry networks will be crucial for success.

Key Requirements

4+ years’ experience in Transport and logistic industry Experience in SAP system Ability to work independently and in a team Knowledge of safety procedures Strong network with Transport and logistic industry
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CUSTOMER SERVICE OFFICER (SHIPPING & LOGISTICS) @ XERIN AIR CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 62 days ago gmail.com 7 Applied 5 Pro Applied

Xerin AIR CARGO is currently seeking a dedicated and professional Customer Service Officer specializing in Shipping and Logistics to join our team in Dar es Salaam. The successful candidate will play a pivotal role in connecting destinations and empowering businesses by managing the front-line interactions with our valued clients. Primary responsibilities include handling a high volume of customer inquiries, providing real-time shipment updates, and ensuring that all cargo movements are tracked accurately from origin to destination.

In this role, you will coordinate closely with operational teams to streamline air and sea cargo processes. We are looking for an individual with at least two years of experience in the logistics industry who possesses a deep understanding of freight operations and exceptional communication skills. You must be prepared to work in a fast-paced environment and handle pressure with grace, ensuring that every shipment is managed with the utmost care and efficiency to meet our service standards.

Key Requirements

2+ years of experience in Logistics or Freight forwarding. In-depth knowledge of Air and Sea Cargo operations. Strong verbal and written communication skills. Ability to work effectively under high-pressure environments. Proficiency in tracking systems and logistics software.
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BUSINESS SPECIALIST @ CEG INDIA

0 Negotiable or Not Mentioned Tanzania 77 days ago cegindia.com 11 Applied 8 Pro Applied

The Business Specialist position within the Second Tanzania Intermodal and Rail Development Project offers an opportunity to lead rail business management and consultancy services. This role focuses on optimizing logistics, supply chain management, and business administration within the railway sector. The successful applicant will drive business growth and operational efficiency to support the project's strategic goals.

Applicants must have a Bachelor's degree in Business Administration, Commerce, Logistics, or a related field, with at least 30 years of experience in rail business consultancy. The role requires a deep understanding of market dynamics, stakeholder management, and financial planning. Only professionals with a proven track record in the transportation and rail industry are encouraged to apply by submitting their CV to the provided contact email.

Key Requirements

Bachelor in Business Administration, Commerce, or Logistics Minimum 30 years of experience in consultancy service Extensive experience in rail business management Expertise in business development and growth strategies Financial modeling and analysis skills
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CALL CENTER AGENT @ ASYX GROUP

0 Negotiable or Not Mentioned Tanzania 34 days ago asyx.co.tz 25 Applied 18 Pro Applied

Asyx Group is looking for a dedicated and professional Call Center Agent to join our growing team. In this role, you will be the first point of contact for our customers, responsible for handling both inbound and outbound calls with a high degree of professionalism. Your primary goal will be to provide accurate and timely support while ensuring that all customer inquiries are resolved efficiently. You will also be tasked with performing precise data entry and maintaining detailed records of all interactions to support our quality assurance standards.

Beyond call handling, the successful candidate will effectively utilize various call center tools, software, and systems to streamline operations and meet established performance targets and Key Performance Indicators (KPIs). We are seeking an individual who is not only technically proficient with computers but also possesses the interpersonal skills necessary to represent our brand positively. This position offers an opportunity to work in a dynamic environment where customer satisfaction is our top priority.

Key Requirements

Handle inbound and outbound calls professionally and courteously. Provide accurate, valid, and complete information by using the right methods/tools. Perform accurate data entry and maintain comprehensive records of customer interactions. Utilize call center software and multi-line phone systems effectively. Consistently meet or exceed set performance targets and Key Performance Indicators (KPIs).
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REGIONAL LEADER @ WASSHA INC TANZANIA BRANCH

0 Negotiable or Not Mentioned Tanzania 55 days ago tz.wassha.com 11 Applied 8 Pro Applied

The Regional Leader will oversee and manage Marketing and Supply chain team members within assigned regions to maximize profit and deliver high standards of service to WASSHA customers. This roving role involves providing effective guidance and ensuring that company resources are utilized cost-effectively through meticulous planning, organizing, and monitoring of task execution. The workstation involves travel and management across various locations, including the Coast, Lake, South, and Central Zones of Tanzania.

Key responsibilities include leading Marketing Officers, managing supply chain and logistics operations, and maintaining a work program that aligns with standard Wassha procedures. You will be responsible for market segmentation, identifying organizational strengths and weaknesses, and signing agent contracts. Additionally, the role involves on-the-job training, meeting sales targets, conducting marketing audits, and ensuring regional stores maintain optimal stock levels while resolving challenges for agents and end-users of WASSHA products.

Key Requirements

Degree in sales and marketing, supply chains management, or business administration. At least 1 year of proven experience in sales and marketing or its equivalent. Proven knowledge of stock management and regional logistics operations. Strong leadership skills with the ability to manage marketing and supply chain officers. Effective problem-solving and analytical skills to address market threats.
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OPERATIONS STAFF - LOOSE CARGO @ FMCG COMPANY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 64 days ago gmail.com 12 Applied 4 Ultra Applied

We are seeking dedicated Operations Staff specializing in loose cargo to join our logistics hub in Tanzania. This role involves overseeing the daily operations related to the handling, loading, and unloading of non-containerized goods. You will be responsible for ensuring that all loose cargo is processed safely and efficiently while maintaining strict adherence to company and port safety standards.

You will coordinate with transportation teams and warehouse personnel to ensure timely movement of goods. This position requires a hands-on approach and the ability to solve operational challenges on the fly. You will also be responsible for verifying cargo against shipping documents and ensuring that all necessary logs are updated accurately to prevent delays in the supply chain.

Key Requirements

Practical experience in logistics operations specifically involving loose cargo Strong understanding of cargo handling equipment and safety procedures Ability to coordinate with multiple departments to ensure smooth operational flow Attention to detail when checking cargo manifests against physical stock Proficiency in basic logistics software and record-keeping tools
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ICD DOCUMENTATION CLERK (EMPTY CONTAINER LOADING) @ RRBS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 63 days ago rrbs.co.tz 13 Applied 9 Pro Applied

The ICD Documentation Clerk (Empty Container Loading) role at rrbs is a critical position focused on the streamlined management of logistics documentation within an Inland Container Depot setting. Based in Kurasini, Dar es Salaam, the successful candidate will be responsible for ensuring that all paperwork, including Equipment Interchange Receipts (EIR), Delivery Orders, and Gate Passes, are processed accurately and efficiently. This role serves as a bridge between physical operations and administrative compliance, ensuring that every container movement adheres to the strict standards set by the Tanzania Ports Authority and the Tanzania Revenue Authority.

Beyond documentation, the clerk will play a pivotal role in coordinating with yard supervisors and truck drivers to facilitate the smooth loading of empty containers. This involves real-time supervision of loading activities, maintaining precise records, and generating daily operational reports to keep management informed. The position requires a detail-oriented individual who can handle high-pressure environments while maintaining clear communication with shipping lines and internal operations teams to ensure seamless container dispatch and logistics flow.

Key Requirements

Diploma or Degree in Logistics, Shipping, or Supply Chain Management. Previous experience in an ICD, port, or freight forwarding environment is an added advantage. Strong attention to detail for verifying documents like EIR and Delivery Orders. Computer literacy with proficiency in Excel and logistics systems. Excellent coordination and communication skills for operational teamwork.
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TALLYING CLERK (10 POSITIONS) @ CMTL LOGISTICS LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 13 days ago gmail.com 63 Applied 44 Pro Applied

CMTL Logistics Ltd is looking for 10 diligent and detail-oriented Tallying Clerks to join our operations in Kurasini, Dar es Salaam. This internship role is critical for managing the receipt and dispatch of commodities, ensuring that all inventory is accurately tracked and reported. The successful candidates will be responsible for verifying cargo against shipping documents, inspecting goods for damage, and maintaining precise records to facilitate smooth warehouse operations. The primary work location is Bandari Street, Kurasini, Dar es Salaam.

In addition to documentation, the Tallying Clerks will be responsible for entering stock data into inventory systems and preparing detailed daily and weekly reports. Candidates must be prepared to work in warehouse or outdoor environments and adhere to all safety regulations and internal control policies. This is an excellent opportunity for individuals seeking to build a career in logistics and inventory management within a dynamic team environment.

Key Requirements

Diploma or Certificate in Logistics, Warehousing, Inventory Management, or equivalent qualification. Minimum 1 year of working experience in a warehouse, port, or general storekeeping role. Strong numerical skills and high attention to detail. Proficiency in MS Office, particularly Microsoft Excel for inventory tracking. High level of integrity and professional ethics.
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