0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
111 days ago
auhtech.com
29 Applied 20 Pro Applied
AUH Technologies is currently seeking motivated and proactive IT Support Engineers to join our dynamic team in Dar es Salaam, Tanzania. This role specifically focuses on Level 1 Desktop Support services and involves dispatch tasks where engineers provide on-call support at various client sites. As an on-call technician, you will be responsible for responding to tickets as they are raised, ensuring that technical issues are resolved efficiently on-site. This position is ideal for early-career professionals or students looking to gain hands-on experience in the field of information technology and service delivery.
The successful candidate will handle a variety of desktop support duties, including hardware troubleshooting, software installation, and network connectivity issues. You must be prepared to travel within Dar es Salaam to meet client needs promptly. By joining AUH Technologies, you will be part of a team dedicated to providing high-quality IT services. Candidates should be ready to start as soon as possible and demonstrate a strong commitment to professional growth and technical excellence in a field service environment.
Key Requirements
Demonstrated experience or interest in Level 1 Desktop Support services.
Ability to perform dispatch tasks and travel to on-site locations promptly.
Proficiency in troubleshooting desktop hardware and peripheral devices.
Basic knowledge of software installation and operating system configuration.
Strong communication skills for interacting with clients on-site.
~800,000 Mentioned
Tanzania, Dar es Salaam
81 days ago
axia.co.tz
8 Applied 2 Ultra Applied
Our client, a leading technology solutions provider, is looking for a hands-on Field Service Specialist to support installation, maintenance, and troubleshooting of systems across client sites. This role is suited for a mid-level IT professional who enjoys being on the ground and solving real-time technical challenges. The specialist will be responsible for ensuring that all systems at client locations are functioning optimally, providing technical assistance, and maintaining a high level of client satisfaction through professional interaction. Salary is TZS 800,000 – 1,000,000 (Gross).
The successful candidate will handle a variety of tasks including the deployment of new ICT infrastructure, routine system updates, and responding to emergency technical failures. In addition to technical proficiency, the role requires strong organizational skills to manage multiple client sites and document work progress accurately. You will act as the primary point of contact for technical issues at the client's premises, ensuring minimal downtime and effective communication between the client and the core technical team.
Key Requirements
2–3 years of experience in field service or IT support roles.
Strong technical troubleshooting and networking skills.
Comfortable with on-site work and frequent client interaction.
Excellent communication skills in both Swahili and English.
Ability to diagnose and resolve hardware and software issues efficiently.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
54 days ago
irisexecutive.com
13 Applied 9 Pro Applied
We are seeking a dedicated IT Support professional to join our team in Dar es Salaam. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, isolate problems, and determine and implement solutions to ensure the smooth operation of our daily business activities. This role requires a proactive approach to maintaining our information technology infrastructure.
In addition to troubleshooting, the IT Support specialist will manage network configurations, ensure data security protocols are followed, and assist with the onboarding of new employees by setting up their workstations. You will play a crucial role in documenting technical procedures and training staff on best practices for technology use. This position is ideal for a tech-savvy individual looking to contribute to a dynamic corporate environment in Tanzania.
Key Requirements
Provide technical assistance and support for incoming queries and issues related to computer systems.
Respond to queries either in person or over the phone.
Write training manuals and train computer users on new systems.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
91 days ago
laisontech.com
12 Applied 4 Ultra Applied
LAISON is currently seeking a dynamic and highly motivated Technical Support Engineer to join our team in Dar es Salaam, Tanzania. This role is fundamental to our expansion in East Africa, as you will be responsible for delivering professional product demonstrations and training for customers on the installation, operation, and maintenance of our advanced smart water meter systems. You will play a key role in the end-to-end deployment of smart ut
0 Negotiable or Not Mentioned
Tanzania
52 days ago
hsd-melt.com
6 Applied 4 Pro Applied
We are recruiting a Field Service Specialist to provide high-quality technical support and maintenance for our clients across Tanzania. In this role, you will be the face of HSD-Melt on the ground, ensuring that our technology solutions are installed, maintained, and repaired to the highest standards. You will handle a variety of hardware and software issues, providing timely resolutions to minimize downtime for our clients.
The position requires a hands-on approach and the ability to diagnose complex technical problems in various environments. You will coordinate with the central technical team to escalate issues and share feedback from the field to improve our products. A strong commitment to customer satisfaction and technical excellence is essential for success in this role.
Key Requirements
Diploma or Degree in Computer Science, Engineering, or ICT
Strong hardware and software troubleshooting skills
Previous experience in on-site technical support roles
Familiarity with networking protocols and infrastructure
Valid driver's license for frequent field visits
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
57 days ago
irisexecutive.com
15 Applied 5 Ultra Applied
We are looking for a dedicated IT Support specialist to join our team in Dar es Salaam. This role involves providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will be responsible for installing, configuring, and maintaining computer networks and systems to ensure maximum uptime and security for our organization. The successful candidate will respond to user requests via email or phone, diagnose hardware and software problems, and guide users through remedial actions. You will also perform regular maintenance on server systems and network infrastructure. This position requires a proactive individual who can work independently and provide exceptional service to our team members.
Key Requirements
Bachelor's degree in Computer Science or related field.
Proven experience as IT Support or Desktop Support.
Proficiency in Windows and macOS operating systems.
Knowledge of networking protocols and hardware troubleshooting.
Experience with Office 365 and cloud-based applications.
0 Negotiable or Not Mentioned
Tanzania
87 days ago
kinglioncompany.com
8 Applied 1 Casual Applied
Kinglioncompany is seeking a dedicated and skilled IT Personnel to join our technical team and oversee our digital and physical technological assets. The primary focus of this role is to manage and maintain the organization's computer networks, ensure the stability of the IT infrastructure, and perform comprehensive hardware management tasks. As a key member of the IT department, you will be responsible for ensuring that all technical systems operate efficiently to support our production and business activities.
The ideal candidate will possess a strong background in IT support, preferably within a production or service-oriented environment. You will be expected to troubleshoot complex technical issues, provide help desk support to staff, and implement security measures to protect company data. This position offers an opportunity to work in a dynamic industrial setting where your expertise in hardware, software, and networking will directly contribute to the company's operational success. No salary information was provided for this position.
Key Requirements
Proficiency in computer networks and networking protocols.
Solid understanding of IT infrastructure and system design.
Demonstrated experience in hardware management and maintenance.
Bachelor's degree in Information Technology, Computer Science, or a related field.
2-3 years of professional experience in an IT support role.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
83 days ago
metl.net
14 Applied 10 Pro Applied
MeTL Company is looking for two dedicated System Support professionals to join our IT department in Dar es Salaam. This role focuses on providing technical assistance and maintenance for our diverse array of computing systems, including servers, PCs, and laptops. The ideal candidates will have a robust understanding of various operating systems and the ability to manage modern IoT devices within the corporate environment. As a System Support specialist, you will be tasked with ensuring the reliability and performance of our internal systems. You will provide critical support to end-users and manage the lifecycle of hardware and software assets. Requirements include a solid educational foundation in Information Technology and at least two years of experience in a similar capacity, backed by certifications like MCSE.
Key Requirements
Diploma or Bachelor's degree in Information Technology.
2-3 years of experience in system support roles.
Proficiency in Microsoft MCSE standards.
In-depth knowledge of server administration and maintenance.
Strong understanding of various Operating Systems.
0 Negotiable or Not Mentioned
Tanzania
25 days ago
cartrack.co.tz
19 Applied 13 Pro Applied
The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.
This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.
Key Requirements
Prior experience in customer service or a client-facing onboarding role.
Excellent communication skills with a focus on clear, instructional speaking.
Patience and the ability to explain technical concepts to non-technical users.
Strong organizational skills and ability to track onboarding progress for multiple clients.
Proficiency in Microsoft Office and support ticket software.
0 Negotiable or Not Mentioned
Tanzania
2 days ago
cctz.co.tz
10 Applied 7 Pro Applied
The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.
Key Requirements
Bachelor's degree in computer science, information technology, or a related field.
At least 2 years of work experience in delivering IT Service Desk Administration services.
ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage.
Excellent customer service and sales support skills.
Excellent communication and interpersonal skills.