Best Talent Reach (BTR) Supervisor (2 vacancies) at Mi Casa Lounge

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SUPERVISOR (2 VACANCIES) @ MI CASA LOUNGE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 63 days ago micasa.co.tz 7 Applied 5 Pro Applied

As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.

Key Requirements

Prior leadership or management experience Excellent verbal communication Customer service excellence Conflict resolution skills Experience in shift scheduling
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FRONT OFFICE SUPERVISOR / SHIFT LEADER @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 64 days ago opulenthotelgroup.com 8 Applied 6 Pro Applied

We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.

As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.

Key Requirements

Degree or diploma in Hotel Management or a related field. At least 2 years of experience in a front office supervisory role. In-depth knowledge of front office procedures and software. Proven ability to lead and motivate a diverse team. Excellent communication and interpersonal skills.
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ACCOMMODATION MANAGER @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi Town 56 days ago africanscenicsafaris.com 6 Applied 4 Pro Applied

Summit Retreat is seeking a dynamic and commercially minded Accommodation Manager to lead operations for their 12-room B&B located in the heart of Moshi Town. The successful candidate will be responsible for ensuring hospitality excellence, maintaining high guest satisfaction standards, and driving significant growth through strategic leadership and revenue generation. This role is perfect for a hands-on professional who understands the nuances of the tourism industry in Tanzania and is eager to take ownership of a growing business in a key tourism hub.

The responsibilities encompass overseeing daily housekeeping, room readiness, and the overall guest experience, including managing breakfast services and coordinating maintenance and security. Beyond daily operations, the manager will lead commercial efforts by building partnerships with tour operators and corporate clients, managing digital marketing across platforms like TripAdvisor and Booking.com, and implementing pricing strategies to boost occupancy. The role requires a proactive individual capable of recruiting and training staff while maintaining operational efficiency, budgets, and compliance standards.

Key Requirements

Previous hospitality leadership experience in a similar role Strong sales and relationship-building skills to drive growth Commercial mindset with a focus on revenue generation Excellent communication and problem-solving abilities Highly organized, proactive, and guest-centric approach
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CUSTOMER SERVICE SUPERVISOR (AFTER SALES) @ CAMCO TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 67 days ago camco.cn 8 Applied 6 Pro Applied

CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.

You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.

Key Requirements

Minimum of 3 years of professional experience in customer service roles. Proven track record in after-sales service management. Background or familiarity with heavy equipment or machinery is a major advantage. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent verbal and written communication skills in English and Swahili.
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GENERAL MANAGER (1) @ PAL VISTA HOTEL

0 Negotiable or Not Mentioned Tanzania, Morogoro 60 days ago gmail.com 15 Applied 11 Pro Applied

Pal Vista Hotel is seeking a highly experienced General Manager to oversee all aspects of our hotel operations in Morogoro. The successful candidate will be responsible for managing the daily activities of the hotel, ensuring the highest standards of guest satisfaction, and driving the financial performance of the establishment through strategic planning and efficient resource allocation.

This role involves leading a diverse team, implementing standard operating procedures, and maintaining the physical property. You will work closely with department heads to optimize service delivery and foster a positive working environment. Your expertise in the hospitality industry will be crucial in maintaining the hotel's reputation and ensuring long-term growth.

Key Requirements

Degree in Hospitality Management. 5+ years of experience in hotel management. Strong leadership and team-building skills. Proficiency in financial budgeting and forecasting. Excellent communication and interpersonal abilities.
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OPERATION MANAGER @ NATALE SECURITY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 63 days ago gmail.com 10 Applied 7 Pro Applied

We are seeking a highly skilled and disciplined Operation Manager to oversee the daily activities at Natale Security Limited. As we continue to expand our footprint in Dar es Salaam, we need a leader who can ensure that our security protocols are executed flawlessly and that our staff is well-managed. You will be responsible for coordinating operations at our Ubungo office and various client sites, ensuring high standards of service delivery.

The successful candidate will play a pivotal role in the strategic growth of the company. You will work closely with the executive team to optimize processes and maintain our reputation for excellence. If you have the experience and the drive to manage a fast-paced security environment where "Your Security our First Priority" is the guiding principle, we invite you to apply. This role involves significant field supervision and administrative oversight.

Key Requirements

Proven experience in operations management within the security sector Strong leadership and effective team management skills Excellent organizational and strategic planning abilities High level of personal discipline and professional integrity Bachelor’s degree in Business Administration or a related field
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SUPERVISOR (CLUB & RESTAURANT OPERATIONS) @ KNOPS HOSPITALITY CONSULT

0 Negotiable or Not Mentioned Tanzania 57 days ago gmail.com 7 Applied 5 Pro Applied

Knops Hospitality Consult is seeking a highly competent and hands-on Supervisor to oversee operations for a high-traffic club and restaurant setup in Tanzania. The ideal candidate will be responsible for ensuring seamless daily operations, managing staff performance, and maintaining the highest standards of hospitality excellence. This role demands a proactive leader who can thrive in fast-paced nightlife and dining environments, balancing administrative duties with on-the-floor management to drive customer satisfaction and operational efficiency.

Beyond day-to-day supervision, the successful applicant will play a strategic role in menu design, costing, and inventory control. You will be expected to lead a diverse team, manage complex scheduling, and make critical decisions under pressure to ensure business profitability and service quality. Candidates must possess a strong background in bar operations and beverage control, ensuring that the establishment remains a premier destination for patrons while adhering to all safety and regulatory standards.

Key Requirements

Strong background in Food & Beverage operations Experience in menu design and costing Strategic thinker with hands-on leadership ability Proven ability to manage high-pressure, fast-paced environments Must hold relevant hospitality certifications
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PROJECT MANAGER @ AXIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 60 days ago axia.co.tz 14 Applied 10 Pro Applied

Axia is looking for a dedicated and experienced Project Manager to join our team in Dar es Salaam. In this role, you will be responsible for the end-to-end management of various projects, ensuring they are delivered on time, within budget, and according to the specified quality standards. You will work closely with internal teams and external stakeholders to define project goals, allocate resources, and mitigate risks throughout the project lifecycle.

The ideal candidate will possess strong leadership skills and a proven track record of successful project delivery. You will be expected to prepare detailed reports, maintain project documentation, and lead team meetings to keep all parties informed of progress. This is an excellent opportunity for a professional who thrives in a fast-paced environment and is committed to driving operational excellence within a growing organization.

Key Requirements

Proven work experience as a Project Manager or in a similar managerial role. Solid organizational skills, including attention to detail and multi-tasking skills. Excellent internal and external communication skills. Experience with project management software such as Trello, Asana, or MS Project. Strong working knowledge of Microsoft Office Suite.
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BUSINESS MANAGER / GENERAL MANAGER @ ZANZIBAR SUMMER HOSPITALITY

0 Negotiable or Not Mentioned Tanzania, Zanzibar 60 days ago summer-hospitality.com 7 Applied 5 Pro Applied

Zanzibar Summer Hospitality is seeking a strong, hands-on Business Manager / General Manager to lead the day-to-day management and performance of its luxury villa portfolio in Paje, Zanzibar. This role is central to maintaining the high standards of guest experience and operational excellence that define our brand. The successful candidate will be responsible for overseeing all aspects of property management, ensuring that the villas operate efficiently while providing a world-class experience for every visitor. You will work closely with staff to cultivate a culture of excellence and lead by example in a fast-paced, entrepreneurial environment.

In addition to operational oversight, the Business Manager will focus on commercial performance and revenue optimization. This includes managing budgets, cost controls, and property-level P&L to ensure financial health. You will act as the primary point of contact for owner relations, preparing detailed reports and ensuring compliance with all systems and controls. The ideal candidate will have extensive experience in pricing strategies, ADR/RevPAR tracking, and occupancy management, allowing them to drive growth and maximize the potential of the luxury villa portfolio. Your ability to handle guest issues and staff management with confidence will be key to your success in this role.

Key Requirements

Operational leadership and day-to-day management of luxury villa portfolio. Commercial performance and revenue optimization strategies. Effective owner relations and professional reporting for asset stakeholders. Comprehensive team leadership and staff management expertise. Maintaining high guest experience and hospitality standards.
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MANAGER OF CAFE @ GENIUS CONSULTANCY

0 Negotiable or Not Mentioned Tanzania 42 days ago genius.co.tz 8 Applied 6 Pro Applied

Genius Consultancy is hiring a Manager of Cafe to oversee our cafe operations and lead a team of dedicated service professionals. You will be responsible for the overall success of the establishment, including staff management, financial performance, and ensuring a superior customer experience. This role requires a strategic thinker who can handle day-to-day operations while planning for long-term growth and brand reputation.

The successful candidate will possess strong leadership skills, a deep understanding of the hospitality industry, and the ability to maintain high standards of service and cleanliness. You will manage supplier relationships, handle customer feedback with grace, and foster a positive, productive team environment. Join us in this pivotal role and help drive our commitment to excellence, innovation, and 'Absolutely Genius' service.

Key Requirements

Significant experience in cafe or restaurant management roles Strong leadership and team management capabilities Excellent customer service and conflict resolution abilities Financial literacy for budgeting and profit/loss management In-depth knowledge of health and safety regulations
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