0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2213 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2110 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1103 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3802 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
614 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
bettercareer.co.tz
917 Views
bettercareer is currently seeking a dynamic and professional Frontline Sales representative to be stationed at a luxury villa in Nungwi, Zanzibar. As the first point of contact at the villa, you will play a crucial role in representing the brand and managing the initial interaction with potential buyers. Your primary responsibility will be to welcome visitors, distinguish between casual lookers and serious prospective buyers, and ensure that high-value leads are efficiently directed to the sales team for closing.
The ideal candidate should have a background in sales, hospitality, or high-end customer service. This role requires someone who can maintain a composed and sharp presence throughout the day, often standing and engaging with guests without direct supervision. If you are observant, professional, and possess the stamina to perform in a fast-paced environment, this is an excellent opportunity to work in the vibrant tourism and real estate sector of Zanzibar. Possible work locations mentioned include Nungwi, Zanzibar.
Key Requirements
Experience in sales, hospitality, or customer-facing roles.
Composed, sharp, and observant character.
Ability to stand, engage, and perform all day without supervision.
Excellent communication and interpersonal skills in English.
Professional appearance and demeanor suitable for high-end luxury villas.
Ability to identify and qualify potential property buyers effectively.
Strong customer service orientation and guest relations skills.
Proactive approach to engaging with visitors and tourists.
Reliable and punctual with a strong work ethic.
Ability to work independently in a dynamic environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2337 Views
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2254 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1492 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2206 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1677 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Tanzania
18 hours ago
acmlimited.co.tz
64 Views
A & C Tanzania Ltd is seeking a professional and organized Front Desk Officer to join our team. The successful candidate will be the face of the company, welcoming guests and clients with enthusiasm and ensuring they receive excellent service from the moment they arrive. This role requires a blend of interpersonal skills and administrative efficiency to support the daily operations of a professional service firm.
In addition to guest relations, the officer will manage critical documentation, including court pleadings and official correspondences. Essential duties involve scheduling appointments, handling telecommunications, and maintaining organized filing systems in accordance with company policy. The ideal candidate will possess a high degree of discretion and the ability to work effectively in a fast-paced environment while representing the values of professionalism and integrity.
Key Requirements
Diploma in Hospitality, Customer Service, Business Administration, or Office Management.
Legal knowledge will be considered an added advantage.
Proficiency in Microsoft Office Suite (Word, Outlook, and Excel).
Familiarity with legal terminologies, documentation, and basic court procedures.
Exceptional verbal and written communication skills in both English and Swahili.
A high level of professionalism and strict confidentiality (discretion).
Excellent organizational and time-management abilities.
Ability to receive and take care of all guests and clients with courtesy and enthusiasm.
Knowledge of operating office equipment and performing clerical tasks.
Capacity to manage filing, archiving, and document disposal according to company policies.
~400,000 Mentioned
Tanzania
28 days ago
acmlimited.co.tz
2851 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this position is TZS 400,000 per month. Applicants must be comfortable working night hours and possess a high level of integrity when handling cash and customer information. This position offers an opportunity to work in a dynamic hospitality environment where multitasking and effective communication are key to success. We value candidates who are reliable and ready to contribute to the smooth operation of our nightly business activities.
Key Requirements
Awe na mawasiliano mazuri (Good communication skills)
Awe na ujuzi wa msingi wa kompyuta (Basic computer skills)
Uzoefu wa cashier au reception ni faida (Experience as a cashier or receptionist is an advantage)
Awe tayari kufanya kazi za usiku (Willingness to work night shifts)
Ability to handle cash accurately and maintain financial records
Friendly and professional demeanor when greeting guests
High level of integrity and trustworthiness for financial tasks
Ability to work effectively under pressure in a pub environment
Strong organizational skills for managing the reception area
Fluency in Swahili and basic understanding of English
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
gmail.com
1666 Views
We are seeking a dedicated and professional Hotel Manager to oversee the daily operations of our establishment in Dar es Salaam. The successful candidate will be responsible for coordinating various departments, including the front office, housekeeping, and food and beverage services, to ensure a seamless experience for all guests. This role requires a hands-on approach to leadership, ensuring that high standards of customer service and guest satisfaction are consistently met and exceeded.
In addition to operational management, the Hotel Manager will be responsible for supervising, training, and managing hotel staff to foster a productive work environment. Key financial duties include monitoring budgets, managing expenses, and driving revenue performance. The candidate must handle guest complaints with professionalism and maintain strict adherence to safety, hygiene, and quality standards. Salary is negotiable based on the candidate's level of experience and expertise in the hospitality industry.
Key Requirements
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong leadership and communication skills to effectively manage a diverse team.
In-depth knowledge of hotel management systems and general operations.
Ability to work effectively under pressure in a fast-paced environment.
Fluency in English is required; proficiency in Swahili is considered an advantage.
Proven experience in managing front office, housekeeping, and F&B departments.
Ability to monitor budgets, manage expenses, and analyze revenue performance.
Professional approach to handling and resolving guest complaints and issues.
Strong skills in supervising, training, and evaluating hotel staff performance.
Commitment to maintaining high safety, hygiene, and quality standards at all times.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
321 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
28 days ago
beachsafari.com
1744 Views
Beach & Safari Holidays is a fully integrated travel company that specializes in providing unique and seamless Zanzibar beach holidays, mainland safaris, and combination trips across Tanzania. As an in-house operator, the company manages everything from boutique hotels and luxury resorts to camps, aviation, and safari vehicles, ensuring a high-quality experience for every traveler. This role is based in Zanzibar, focusing on the heart of the company's hospitality operations.
The Product & Branding Specialist will be a key member of the team, responsible for becoming a product expert and shaping high-performing offers. This role involves developing attractive travel specials, promoting new hotel and lodge openings, and working closely with sales and marketing teams to launch new products into the market. The ideal candidate will use data analysis to optimize offers and represent the brand at international trade shows and events.
Key Requirements
Experience in tourism, hospitality, or travel product management.
Strong commercial mindset and understanding of market sales trends.
Ability to package and position travel products effectively.
Highly organized with a strong attention to detail.
In-depth knowledge of Tanzania and safari travel operations.
Willingness to travel internationally for trade shows and industry events.
Native-level or fluent proficiency in English.
Proficiency in additional languages for international market communication.
Ability to analyze sales performance and optimize product offers.
Competency in working cross-functionally with sales, marketing, and operations teams.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
3 days ago
bestwesterndodoma.co.tz
559 Views
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Professional appearance and attitude.
Must be trustworthy, disciplined, and able to work under pressure.
Ability to manage front desk operations and bookings via telephone and online.
Proficiency in processing credit card and cash payments during check-in and check-out.
Familiarity with property management systems specifically Hotsoft for guest information.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
597 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
473 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Ununio
30 days ago
pgncareersolutions.co.tz
2345 Views
PGN Career Solutions is seeking a versatile Social Media and Bar Manager for a unique position based in Ununio. This role is ideal for a multitasking professional who can balance the operational demands of a bar environment with the creative requirements of digital marketing. You will be responsible for overseeing day-to-day bar activities, managing staff schedules, and ensuring a consistently high level of customer satisfaction through quality service.
Beyond operational management, you will lead the social media presence for the establishment, creating engaging content that attracts customers and drives event attendance. Your goal will be to build a strong brand identity through strategic online promotion and innovative marketing campaigns across various platforms. This position offers a dynamic work environment for someone with proven leadership experience in hospitality and a genuine passion for digital social media engagement and community building.
Key Requirements
Experience in bar or hospitality management
Strong social media and content creation skills
Leadership and multitasking ability
Customer relationship management expertise
Event planning and execution experience
Inventory and stock control management skills
Basic graphic design for digital marketing platforms
Financial reporting for daily bar sales and expenses
Experience in staff training and team supervision
Excellent verbal and written communication skills
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2910 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
1957 Views
We are seeking a passionate and skilled Female Barista to join our team at our Mbezi Beach location in Dar es Salaam. As a barista, you will be responsible for crafting high-quality coffee and beverages while providing exceptional service with a smile. Your role is vital in creating a welcoming atmosphere for our customers and maintaining the high standards of our beverage offerings.
Beyond drink preparation, you will be responsible for maintaining the cleanliness of the workspace, managing beverage supplies, and ensuring all equipment is properly maintained. The ideal candidate will have a deep passion for coffee and the ability to thrive in a fast-paced environment. If you are a social person who enjoys interacting with customers and has a high school education with relevant experience, we encourage you to apply.
Key Requirements
High School Education
Minimum 3 years of experience as a barista
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Passion for coffee and customer satisfaction
Knowledge of different coffee beans and brewing techniques
Proficiency in latte art and beverage presentation
Experience in using and cleaning espresso machines
Ability to handle cash and POS transactions accurately
Dedication to maintaining high standards of hygiene and food safety
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1288 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1656 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Tanzania, Arusha
17 days ago
visionpath.co.tz
1285 Views
Vision Path is seeking professional Female Butlers for an immediate hire position in Arusha, Tanzania. This role requires providing personalized and professional service to guests while maintaining the highest standards of hospitality. Successful candidates will manage household tasks, serve meals, and ensure that all guest needs are met with efficiency and grace. The position demands a high level of cleanliness and organization to ensure guest satisfaction.
You will be responsible for upholding the reputation of a 4 or 5-star facility through discreet and polished service. This role is exclusively open to Tanzanian nationals who possess the necessary experience in luxury hospitality environments. The successful candidate must show a commitment to excellence and a detailed understanding of fine dining etiquette and guest relations.
Key Requirements
Minimum 2-3 years of experience as a butler in a 4/5 star hotel or villa
Strong communication and organizational skills
Knowledge of etiquette and fine dining service
Discreet, polished, and attentive to detail
Ability to provide personalized and professional service to guests
Experience in managing household tasks and serving meals
Commitment to maintaining high standards of cleanliness and organization
Must be a Tanzanian National
Proficiency in housekeeping management and guest relations
Excellent interpersonal skills and professional demeanor
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
978 Views
A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.
Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.
Key Requirements
Solid F&B management experience, ideally in a hotel or quality restaurant setting.
Strong operational skills in managing buffets, bar operations, and service flow.
Demonstrated ability to lead and coach a team directly from the service floor.
A creative mind with an eye for detail and a natural feel for high-end hospitality.
Commercially sharp with comfort in managing targets, costs, and driving revenue.
Proven track record of building and motivating teams to maintain high standards.
Calm, confident, and warm personality during high-pressure service periods.
Excellent verbal communication skills in English to interact with international guests.
Strong knowledge of food safety regulations and health and hygiene standards.
Ability to work flexible hours including evenings, weekends, and holidays.
Experience in menu engineering and event planning to enhance guest satisfaction.
Proficiency in inventory management software and point-of-sale systems.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2337 Views
Crowne Plaza Dar es Salaam is looking for a Front Office Supervisor to lead our dedicated guest services team. We are seeking a vibrant, guest-centric professional who is passionate about delivering world-class Tanzanian hospitality and creating memorable experiences from the very first interaction. As a supervisor, you will be responsible for overseeing front desk operations, ensuring guest satisfaction, and maintaining the high standards expect
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
31 days ago
chumbeisland.com
2968 Views
Chumbe Island Coral Park is seeking a passionate and dedicated Island Manager to oversee its award-winning eco-tourism operations in Zanzibar. This prestigious role involves managing a world-renowned destination known for its commitment to conservation and sustainable tourism practices. The successful candidate will be responsible for leading the daily activities of the island, ensuring seamless hospitality services while safeguarding the protected coral reef sanctuary and forest reserve. You will play a vital role in maintaining the island's reputation as a pioneer in responsible travel.
As the Island Manager, you will lead a diverse team of staff members, managing everything from guest relations and logistics to environmental education initiatives. The position requires a unique blend of hospitality expertise and a deep understanding of sustainability. You will be expected to provide exceptional guest experiences in a remote setting, handle complex logistical challenges, and represent the island's values in every interaction. This is an extraordinary opportunity for a leadership professional who thrives in a dynamic, nature-based environment and is eager to contribute to meaningful conservation efforts.
Key Requirements
Extensive experience in hospitality or resort management.
Deep passion for and understanding of environmental sustainability.
Proven leadership skills with experience managing multicultural teams.
Excellent communication and interpersonal skills in English.
Ability to manage complex logistics in a remote island environment.
Strong commitment to delivering exceptional guest experiences.
Experience in budgeting and financial oversight for tourism operations.
Knowledge of conservation practices and eco-tourism standards.
Strong problem-solving skills and ability to work under pressure.
Flexibility to live and work in a remote island setting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
silentocean.com
3072 Views
The Customer Service Officer will serve as the primary point of contact for clients using the Kilimanjaro Inland Container Depot. You will handle inquiries, resolve issues related to container status, and ensure that customers receive a modern, high-quality service experience. This role is crucial for building the reputation of our newly opened terminal near the Dar es Salaam Port.
We are looking for innovative and competent candidates who can demonstrate excellent interpersonal skills. You will work closely with the documentation and yard teams to provide accurate information to importers and exporters. Note that no salary information was included in the hiring notice; inquiries regarding compensation should be addressed during the recruitment process.
Key Requirements
Excellent verbal and written communication skills in English and Swahili.
Diploma or Degree in Business Administration, Marketing, or related field.
Prior experience in customer service within the logistics or shipping industry.
Ability to remain calm and professional under pressure or when handling complaints.
Strong multitasking abilities to manage multiple client accounts.
Proficiency in Microsoft Office, particularly Excel and Word.
Basic understanding of import/export documentation and port procedures.
Proactive problem-solving skills to assist clients effectively.
Strong interpersonal skills to work within a diverse team.
High level of integrity and professional ethics.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
575 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.