0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
outlook.com
567 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
1094 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
~2,800 Mentioned
Tanzania, Zanzibar
8 days ago
outlook.com
1602 Views
A prestigious 5-star luxury resort in Zanzibar is seeking a highly polished and hands-on Front Office Manager to lead their guest relations and reception teams. This role is designed for a professional who is deeply passionate about the guest journey, from the moment of arrival to the final departure. You will be responsible for ensuring that every interaction reflects the resort's commitment to excellence, focusing on the small details that create lasting impressions. As a key leadership figure, you will thrive in an operational capacity, anticipating guest needs and maintaining consistency across all front-of-house services. The successful candidate will manage a boutique luxury environment, overseeing daily operations and ensuring that VIP guests receive the highest level of care and discretion. This position offers a competitive package including a net monthly salary between USD 2,800 and 3,200, along with company accommodation, annual flight tickets, and a comprehensive expat package including meals and insurance. Given the remote island location, candidates with experience in similar destinations will find this a rewarding opportunity to grow their career within the high-end hospitality sector. Please note that this role is offered under a single status contract.
Key Requirements
Extensive experience as a Front Office Manager or Assistant Front Office Manager within 5-star luxury hospitality environments.
Proven track record in boutique hotels or small luxury resorts where personalized service is paramount.
Ability to demonstrate a hands-on approach to daily operations while maintaining a high level of attention to detail.
Exceptional skills in managing VIP guests, handling special requests with discretion, and ensuring a seamless guest journey.
Strong leadership capabilities to guide and mentor guest-facing teams while remaining operationally active.
Advanced communication and interpersonal skills to interact effectively with international guests and diverse staff.
Full professional proficiency in English; fluency in an additional language such as French, or a Balkan/CIS language is highly beneficial.
A proactive and solution-oriented mindset with the ability to navigate challenges in a remote island setting.
Experience working in island or remote destinations is a strong advantage for adapting to the local operational environment.
Willingness to accept a single status contract and reside in company-provided accommodation in Zanzibar.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
853 Views
A small boutique hotel situated on the beautiful northeast coast of Zanzibar is seeking a dedicated Wellness Hotel Manager to take full ownership of its daily operations. This intimate property features 10 guest rooms, a rooftop yoga deck, two swimming pools, and an outdoor gym, designed for guests seeking a peaceful and rejuvenating stay. The management vision focuses on wellness as a lived experience, and the ideal candidate will lead a team that prioritizes authentic guest care and high-quality culinary offerings. While you will manage the on-site operations, you will be supported by a group team handling reservations, marketing, and financial logistics.
In this role, you will be responsible for maintaining the high standards of the guest experience, ensuring every visitor feels looked after without unnecessary fuss. The position offers a full contract including a residency permit following a successful three-month probation period. Additional benefits such as duty meals and accommodation options are available. Candidates are expected to be grounded, proactive problem solvers who thrive in a leadership role within a small, wellness-focused hospitality environment. The role requires someone who can see potential issues before they arise and manage the property as if it were their own.
Key Requirements
Must have a deep, internal understanding of wellness through sport, movement, food, or personal practice.
Proven experience in hospitality management or operations, ideally having run a similar establishment.
Demonstrated ability to manage and lead a team in a clear, fair, and inspiring manner.
Excellent understanding of guest experience and the ability to anticipate guest needs.
Proactive problem-solver with the ability to identify and resolve issues before they escalate.
Willingness to take full responsibility for the property's daily operations.
Strong communication skills for interacting with guests, staff, and group support teams.
Ability to manage facilities including pools, gym, and yoga deck operations.
Experience in high-quality kitchen or food and beverage management is preferred.
Must be grounded, curious, and genuinely skilled in interpersonal relationships.
Willingness to undergo a three-month probation period.
Ability to work effectively in a remote, coastal location.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
364 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
bettercareer.co.tz
1005 Views
bettercareer is currently seeking a dynamic and professional Frontline Sales representative to be stationed at a luxury villa in Nungwi, Zanzibar. As the first point of contact at the villa, you will play a crucial role in representing the brand and managing the initial interaction with potential buyers. Your primary responsibility will be to welcome visitors, distinguish between casual lookers and serious prospective buyers, and ensure that high-value leads are efficiently directed to the sales team for closing.
The ideal candidate should have a background in sales, hospitality, or high-end customer service. This role requires someone who can maintain a composed and sharp presence throughout the day, often standing and engaging with guests without direct supervision. If you are observant, professional, and possess the stamina to perform in a fast-paced environment, this is an excellent opportunity to work in the vibrant tourism and real estate sector of Zanzibar. Possible work locations mentioned include Nungwi, Zanzibar.
Key Requirements
Experience in sales, hospitality, or customer-facing roles.
Composed, sharp, and observant character.
Ability to stand, engage, and perform all day without supervision.
Excellent communication and interpersonal skills in English.
Professional appearance and demeanor suitable for high-end luxury villas.
Ability to identify and qualify potential property buyers effectively.
Strong customer service orientation and guest relations skills.
Proactive approach to engaging with visitors and tourists.
Reliable and punctual with a strong work ethic.
Ability to work independently in a dynamic environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
970 Views
A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.
Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.
Key Requirements
Solid F&B management experience, ideally in a hotel or quality restaurant setting.
Strong operational skills in managing buffets, bar operations, and service flow.
Demonstrated ability to lead and coach a team directly from the service floor.
A creative mind with an eye for detail and a natural feel for high-end hospitality.
Commercially sharp with comfort in managing targets, costs, and driving revenue.
Proven track record of building and motivating teams to maintain high standards.
Calm, confident, and warm personality during high-pressure service periods.
Excellent verbal communication skills in English to interact with international guests.
Strong knowledge of food safety regulations and health and hygiene standards.
Ability to work flexible hours including evenings, weekends, and holidays.
Experience in menu engineering and event planning to enhance guest satisfaction.
Proficiency in inventory management software and point-of-sale systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
9 days ago
lifegrowtion.com
952 Views
NSK Hospitals Limited is seeking a dedicated and highly skilled Hospital IT & Applications Lead to join our team in Zanzibar. This permanent, full-time position is critical for managing and optimizing our Hospital Information System (HIS) to ensure seamless integration across clinical, administrative, and insurance platforms. The successful candidate will be responsible for overseeing various modules including OPD, IPD, Pharmacy, Laboratory, Radiology, and Billing, while also handling complex API integrations and maintaining vendor accountability.
As the lead for IT operations, you will play a high-impact role driving digital transformation within a growing hospital group. Key duties involve troubleshooting technical issues, ensuring the robust security of our network and data systems, and training hospital personnel to improve system adoption and efficiency. This role requires travel between multiple sites within the region to provide hands-on support and strategic leadership for our evolving healthcare technology infrastructure. You will work cross-functionally with various departments to deliver reliable IT solutions that improve patient care and administrative workflows.
Key Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field.
3 to 5 years of professional experience in IT, Application Support, HIS, or ERP systems.
Strong technical knowledge of API integrations using REST and SOAP protocols.
Proficiency in networking, database management (specifically SQL), and system troubleshooting.
Prior experience working with insurance claims systems within a healthcare setting.
Relevant industry certifications such as CCNA or CompTIA are highly desirable.
Proven ability to manage and optimize Hospital Information Systems (HIS) across various modules.
Excellent problem-solving skills and the ability to work under pressure in a clinical environment.
Strong communication skills for training hospital staff and coordinating with vendors.
Experience in managing IT infrastructure, cybersecurity protocols, and network reliability.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
camco.cn
944 Views
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
Advanced problem-solving capabilities and conflict resolution skills.
Ability to work effectively under pressure and meet strict deadlines.
Proficiency in Microsoft Office Suite and CRM software systems.
High degree of integrity and professional ethics in business dealings.
Strong organizational skills and attention to detail in reporting.
Ability to analyze customer feedback to drive service improvements.
Commitment to providing high-quality service and maintaining client loyalty.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
hsd-melt.com
533 Views
HSD, on behalf of our client in the luxury retail industry, is seeking a dynamic and results-driven Assistant Manager – Retail Operations to support and oversee daily store activities in Dar es Salaam. This role is central to maintaining high merchandising standards and ensuring that frontline teams are motivated to deliver exceptional customer service. The successful candidate will act as a bridge between management and floor staff, facilitating smooth operations and ensuring all sales targets are met through strategic oversight and proactive problem-solving.
In addition to team leadership, the Assistant Manager will handle critical administrative and operational tasks including cash management, POS system oversight, and precise stock control. Candidates must be able to work in a fast-paced environment, managing staff shifts and attendance while ensuring the store remains compliant with all corporate policies. This position offers a significant opportunity for professional growth within the retail sector for a disciplined individual with a proven track record in retail supervision.
Key Requirements
Minimum 5 years of experience in retail operations and/or team supervision.
Strong leadership and team management skills to motivate frontline staff.
Good understanding of stock control and retail logistics processes.
Ability to work under pressure in a fast-paced, high-end retail environment.
Strong communication and problem-solving skills for both staff and customers.
Results-driven, proactive, and disciplined approach to daily tasks.
Proficiency in managing cash operations and resolving financial discrepancies.
Expertise in utilizing Point of Sale (POS) systems effectively.
Capability to manage staff shifts, attendance, and task allocation to maximize productivity.
Experience in implementing and maintaining high-level merchandising standards.
Strong interpersonal skills to address and escalate customer concerns appropriately.