0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
67 days ago
camco.cn
7 Applied 5 Pro Applied
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
67 days ago
camco.cn
5 Applied 4 Pro Applied
CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.
Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.
Key Requirements
Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field
Minimum 3 years of experience in customer service management
Applicants must be aged 35 years and above
Experience in after-sales, automotive, or heavy equipment is an added advantage
Proven ability to supervise daily after-sales customer service operations
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
micasa.co.tz
11 Applied 8 Pro Applied
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
15 Applied 11 Pro Applied
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
gmail.com
9 Applied 6 Pro Applied
We are seeking a highly skilled and disciplined Operation Manager to oversee the daily activities at Natale Security Limited. As we continue to expand our footprint in Dar es Salaam, we need a leader who can ensure that our security protocols are executed flawlessly and that our staff is well-managed. You will be responsible for coordinating operations at our Ubungo office and various client sites, ensuring high standards of service delivery.
The successful candidate will play a pivotal role in the strategic growth of the company. You will work closely with the executive team to optimize processes and maintain our reputation for excellence. If you have the experience and the drive to manage a fast-paced security environment where "Your Security our First Priority" is the guiding principle, we invite you to apply. This role involves significant field supervision and administrative oversight.
Key Requirements
Proven experience in operations management within the security sector
Strong leadership and effective team management skills
Excellent organizational and strategic planning abilities
High level of personal discipline and professional integrity
Bachelor’s degree in Business Administration or a related field
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
73 days ago
strategis.co.tz
8 Applied 6 Pro Applied
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
0 Negotiable or Not Mentioned
Tanzania
51 days ago
gmail.com
12 Applied 1 Casual Applied
Join KIMARO MOBILE LIMITED as an Operation Supervisor and take charge of overseeing our daily operations in Tanzania. This leadership role involves monitoring performance, ensuring process efficiency, and guaranteeing that the company's targets are consistently achieved across multiple regions. You will be instrumental in maintaining high standards of productivity and fostering a collaborative team environment that thrives on excellence and integrity.
As an Operation Supervisor, you will be expected to use your management skills to optimize resource allocation and improve service delivery. We provide a competitive salary, career advancement opportunities, and a supportive professional environment. We are looking for motivated professionals aged 18 or older who can demonstrate strong leadership and a commitment to operational success. This is an excellent opportunity for someone looking to grow their career within a dynamic and fast-paced mobile service industry.
Key Requirements
Certificate, Diploma or Degree in Management, Operations, or a relevant field.
Good communication and organizational skills.
Proficiency in MS Office and computer applications.
Ability to work independently and as part of a team.
Integrity, honesty and a strong work ethic.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
56 days ago
epicbr.co.tz
11 Applied 8 Pro Applied
Join our dynamic team as a Warehouse Team Lead in Dar es Salaam! In this pivotal role, you will be responsible for overseeing and managing daily warehouse operations within the automotive industry. You will ensure that inventory is handled efficiently, orders are processed accurately, and safety standards are strictly maintained. This is an excellent opportunity for a professional looking to step into a leadership role and drive excellence in a fast-paced environment.
As a Warehouse Team Lead, you will be tasked with supervising staff, coordinating logistics, and optimizing warehouse workflows. Your leadership will be key in achieving operational goals and fostering a productive team culture. If you have a background in automotive logistics and a passion for operational excellence, we invite you to apply and grow your career with us. The deadline for applications is 6 May 2026.
Key Requirements
Proven experience as a Warehouse Team Lead or similar leadership role.
Deep knowledge of warehouse operations and logistics management.
Significant experience working within the automotive industry.
Excellent communication and interpersonal skills to manage a team.
Strong organizational and time management abilities.
0 Negotiable or Not Mentioned
Tanzania
55 days ago
cartrack.co.tz
11 Applied 3 Ultra Applied
Cartrack is seeking a dedicated and experienced Credit Controller Manager to join our finance department. This role is pivotal in managing our credit risk and ensuring the timely recovery of outstanding debts. The successful candidate will be responsible for overseeing the entire credit control process, monitoring debtor accounts, and implementing effective strategies to minimize bad debt. As a leader within the finance team, you will provide guidance and support to your colleagues while maintaining high standards of financial integrity.
In this position, you will utilize your expertise in loan recovery and collection to maintain a healthy cash flow for the organization. You will be expected to produce regular reports on collection progress and lead the team in achieving set targets. This role requires a professional who has previously held leadership positions and possesses a strong academic background in finance or accounts. You will work closely with other departments to resolve billing disputes and ensure a seamless experience for our clients across the region.
Key Requirements
Must be a degree holder in Finance, Accounting, or a related field.
Proven experience in loan recovery and debt collection processes.
Previous experience in a leadership or managerial role is mandatory.
Strong understanding of credit control procedures and financial regulations.
Excellent communication and negotiation skills to handle difficult accounts.
0 Negotiable or Not Mentioned
Tanzania
57 days ago
aghacaravan.com
14 Applied 10 Pro Applied
We are seeking a highly experienced and strategic General Manager to oversee our operations in Tanzania. This role requires a dynamic leader with a strong background in the engineering and mining sectors, specifically focusing on mechanical and electrical disciplines. The successful candidate will be responsible for driving business growth, managing diverse teams, and ensuring that all operational goals are met with the highest standards of safety and efficiency. This position offers a unique opportunity to lead a significant project in a growing market, requiring a mix of technical expertise and executive management skills.
The General Manager will be the primary point of contact for stakeholders and will lead the development of strategic initiatives to optimize production and operational workflows. We are looking for an individual who is comfortable with modern communication tools, as the initial interview process will be conducted online. Candidates should possess strong financial management skills and the ability to navigate the complex regulatory environment of the Tanzanian mining industry. Salary for this position is negotiable based on the candidate's experience and qualifications.
Key Requirements
Bachelor's or Master's degree in Engineering, Mining, or Business Administration.
Proven experience as a General Manager or in a similar executive leadership role.
Strong knowledge of the mining, mechanical, or electrical engineering industry.
Experience in strategic planning and business development within the Tanzanian market.
Ability to manage large teams and oversee day-to-day operations efficiently.