0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
3464 Views
Crowne Plaza Dar es Salaam is looking for a Front Office Supervisor to lead our dedicated guest services team. We are seeking a vibrant, guest-centric professional who is passionate about delivering world-class Tanzanian hospitality and creating memorable experiences from the very first interaction. As a supervisor, you will be responsible for overseeing front desk operations, ensuring guest satisfaction, and maintaining the high standards expected from a globally recognized brand. The ideal candidate will bring a unique energy to the team and play a vital role in elevating our service excellence. Working in the heart of Dar es Salaam, you will manage a fast-paced environment with grace and a positive mindset. Your leadership will be key in mentoring the front office staff and ensuring that every guest receives a personalized and professional welcome. This is an excellent opportunity for an experienced professional to grow their career within a prestigious international hotel chain.
Key Requirements
Proficiency in Opera PMS is mandatory for this role.
Proven experience in a fast-paced hotel environment is required.
Positive 'can-do' mindset and a genuine smile.
Ability to maintain grace and professionalism under pressure.
Exceptional interpersonal skills to engage with a global clientele.
Strong leadership and team management capabilities.
Excellent verbal and written communication skills in English.
High level of attention to detail in guest records and billing.
Professional grooming and presentation standards.
Flexibility to work various shifts, including nights and weekends.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
510 Views
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
~700,000 Mentioned
Tanzania
49 days ago
desalholdingslimited.com
515 Views
We are seeking a proactive Supermarket Supervisor to manage floor activities and ensure smooth day-to-day operations at our branches in Pwani and Dar es Salaam, Tanzania. This role is essential for maintaining high standards of service and operational efficiency within our stores. The monthly salary for the Supermarket Supervisor is Tsh 700,000.
The supervisor will lead the floor staff, handle customer inquiries, and ensure that inventory is sto
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3813 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2116 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
960 Views
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
Advanced problem-solving capabilities and conflict resolution skills.
Ability to work effectively under pressure and meet strict deadlines.
Proficiency in Microsoft Office Suite and CRM software systems.
High degree of integrity and professional ethics in business dealings.
Strong organizational skills and attention to detail in reporting.
Ability to analyze customer feedback to drive service improvements.
Commitment to providing high-quality service and maintaining client loyalty.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
605 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
518 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
1006 Views
CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.
Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.
Key Requirements
Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field
Minimum 3 years of experience in customer service management
Applicants must be aged 35 years and above
Experience in after-sales, automotive, or heavy equipment is an added advantage
Proven ability to supervise daily after-sales customer service operations
Strong capacity to track repair progress and ensure timely job completion
Excellence in maintaining detailed service records and analytical reports
Demonstrated ability to resolve escalated complaints effectively and professionally
Proactive approach to following up on pending issues and updating customers
Commitment to monitoring and improving overall customer satisfaction levels
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
strategis.co.tz
1607 Views
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
Ability to provide names and contact details of three official referees.
Submission of a professionally prepared CV and supporting documents.
Capability to lead and develop a customer service team to deliver exceptional experiences.
Skills in resolving escalated customer issues and driving continuous improvement.
Strong focus on enhancing customer satisfaction, loyalty, and business retention.
~1,500,000 Mentioned
Tanzania, Dar es Salaam
14 days ago
grande.co.tz
1681 Views
Grande is looking for a dedicated and experienced Branch Manager to lead one of our premier ice cream shops located in Dar es Salaam. The successful candidate will be responsible for the day-to-day operations of the branch, ensuring that all service standards are met and that the team operates efficiently. This is an urgent position requiring an immediate start, ideal for a professional with a strong background in hospitality or retail management who can hit the ground running.
The role involves managing a team of over 20 employees, maintaining workplace discipline, and overseeing administrative tasks. You will be expected to multitask effectively, handling everything from inventory management to customer satisfaction. The salary for this position is TZS 1,500,000 per month. Candidates with experience in the ice cream industry are preferred, but those with strong leadership backgrounds from other sectors are also highly encouraged to apply.
Key Requirements
Proven managerial experience is required to oversee shop operations.
Experience in an ice cream shop or similar food service environment is a significant advantage.
Strong leadership skills with the ability to manage and maintain discipline within a large team of 20+ employees.
Excellent multitasking and organizational abilities to handle various branch responsibilities.
Candidates with strong management experience from other industries are also encouraged to apply.
Ability to work in a fast-paced environment and meet immediate start requirements.
Proficiency in staff scheduling and performance management to ensure productivity.
Capability to oversee inventory control and minimize waste within the branch.
Strong communication skills for effective reporting and customer engagement.
Commitment to upholding high standards of hygiene and customer service excellence.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1684 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2261 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
31 days ago
chumbeisland.com
2886 Views
Chumbe Island Coral Park is seeking a passionate and dedicated Island Manager to oversee its award-winning eco-tourism operations in Zanzibar. This prestigious role involves managing a world-renowned destination known for its commitment to conservation and sustainable tourism practices. The successful candidate will be responsible for leading the daily activities of the island, ensuring seamless hospitality services while safeguarding the protect
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
623 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 hours ago
gmail.com
38 Views
Care & Cure Medical Centre is looking for a professional Receptionist and Administrative Assistant to join our team at our facility located in Dar es Salaam. This role is critical for managing front desk operations, including patient scheduling and coordination of various administrative tasks. The ideal candidate will serve as the primary point of contact for patients, ensuring they feel welcomed and supported from the moment they enter our hospital.
Candidates must have at least one year of proven work experience in administration, with a strong preference for those who have previously worked in a healthcare environment. Key responsibilities include maintaining accurate records, handling inquiries, and coordinating with medical staff to ensure efficient patient flow. This position requires excellent communication skills and the ability to multitask in a busy medical setting.
Key Requirements
Minimum 1 year of proven work experience (no training positions)
Healthcare industry experience preferred
Proficiency in front desk operations and management
Strong scheduling and coordination skills
Excellent verbal and written communication abilities
High level of organizational and multitasking skills
Competency in basic computer applications and software
Professional demeanor and patient-focused attitude
Ability to handle sensitive patient information confidentially
Willingness to work in a fast-paced hospital environment
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
fkschools.sc.tz
1344 Views
FK International School is seeking a dedicated and energetic Front Desk Intern to join our Pre & Primary Campus. This role is pivotal in creating a positive first impression for parents and visitors. The successful candidate will be responsible for managing front office operations, providing exceptional customer service, and supporting the school's enrollment goals by effectively communicating the values and benefits of our educational programs.
In addition to administrative tasks, the intern will act as a primary liaison between parents and the school administration, ensuring that inquiries are handled professionally and concerns are addressed promptly. Candidates should demonstrate a proactive attitude, excellent organizational skills, and the ability to maintain confidentiality. This internship offers a unique opportunity to gain experience within a prestigious international school environment following the Cambridge curriculum.
Key Requirements
Strong sales and persuasion skills with ability to confidently promote the school.
Ability to convert parent inquiries into enrolments through effective communication.
Excellent communication and customer service skills for diverse stakeholders.
High level of professionalism, empathy, and discretion in all interactions.
Strong organizational and administrative skills to manage office workflow.
Ability to handle parent concerns calmly and effectively under pressure.
Detail-oriented with a high respect for data confidentiality and privacy.
Proactive and able to multitask in a fast-paced school environment.
Facilitating clear communication between parents/guardians and school administration.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Fluency in English and Swahili is highly preferred.
A positive attitude and a willingness to learn school operations.
~400,000 Mentioned
Tanzania
29 days ago
acmlimited.co.tz
2856 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this position is TZS 400,000 per month. Applicants must be comfortable working night hours and possess a high level of integrity when handling cash and customer information. This position offers an opportunity to work in a dynamic hospitality environment where multitasking and effective communication are key to success. We value candidates who are reliable and ready to contribute to the smooth operation of our nightly business activities.
Key Requirements
Awe na mawasiliano mazuri (Good communication skills)
Awe na ujuzi wa msingi wa kompyuta (Basic computer skills)
Uzoefu wa cashier au reception ni faida (Experience as a cashier or receptionist is an advantage)
Awe tayari kufanya kazi za usiku (Willingness to work night shifts)
Ability to handle cash accurately and maintain financial records
Friendly and professional demeanor when greeting guests
High level of integrity and trustworthiness for financial tasks
Ability to work effectively under pressure in a pub environment
Strong organizational skills for managing the reception area
Fluency in Swahili and basic understanding of English
0 Negotiable or Not Mentioned
Tanzania
15 days ago
bravococo.co.tz
1217 Views
Bravo Coco Beach Limited is currently looking for a passionate and experienced professional to fill the Bar Manager position. The role is responsible for the end-to-end management of all bar operations at our venue, ensuring an exceptional guest experience and high beverage quality standards. You will lead the bar team in a high-volume, premium beach environment where cocktail expertise and people management skills are essential for success. The role also requires a hands-on leader who can drive revenue growth while maintaining strict compliance with safety and health regulations.
In addition to floor management, the Bar Manager must exhibit strong cost control and inventory management abilities. You will be expected to maintain a highly organized and disciplined work environment, even under the pressure of a fast-paced beach setting. This position requires a professional with a customer-focused mindset and a high attention to detail. If you have a background in international-standard beach restaurants or lifestyle hospitality venues and possess a deep knowledge of spirits, wines, and cocktails, we invite you to join our team at Bravo Coco Beach.
Key Requirements
Diploma or certification in Hospitality Management, Food & Beverage, or Mixology.
Seven years of working experience in an International standard beach restaurant or resort environment.
Proven experience managing bar teams and high-volume service environments.
Experience in beach clubs or destination restaurants is highly preferred.
Strong knowledge of international cocktails, spirits, wines, and beverages.
Strong cost control and inventory management abilities.
Customer-focused with high attention to detail.
Ability to work under pressure in a fast-paced beach environment.
Strong communication and interpersonal skills.
Hands-on, disciplined, and highly organized professional.
Ability to design and update seasonal drink menus to drive sales.
Experience in staff scheduling and performance evaluations.
0 Negotiable or Not Mentioned
Tanzania
27 days ago
epattoneys.co.tz
3375 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office team. The successful candidate will serve as the primary point of contact for our firm, responsible for receiving and assisting clients and visitors with high levels of professionalism. Core duties involve answering phone calls and managing email correspondence courteously while maintaining accurate office appointments and schedules to ensure efficient operations.
Beyond front-desk responsibilities, the Receptionist will support the legal team with various administrative tasks, including document preparation, data entry, and handling office equipment such as printers and fax machines. We require an individual who holds a Diploma in Law or Office Management and possesses at least one year of relevant legal experience. Candidates must demonstrate excellent communication skills in both English and Kiswahili and maintain a professional appearance at all times to represent the firm's standards.
Key Requirements
Diploma in Law or Office Management
Excellent communication skills in English (written and spoken)
Excellent communication skills in Kiswahili (written and spoken)
High level of discipline and reliability
Professional appearance and demeanor
At least 1 year of relevant legal office experience
Ability to explain complex legal issues clearly to clients
Strong organizational and time management skills
Proficiency in scheduling appointments and managing calendars
Competence in minor administrative tasks such as document preparation and data entry
0 Negotiable or Not Mentioned
Tanzania
25 days ago
epattorneys.co.tz
2709 Views
EP & ASSOCIATES ATTORNEYS is seeking a professional and disciplined Receptionist to join our law office. The successful candidate will be the first point of contact for our clients, requiring a high level of professionalism and excellent communication skills in both English and Kiswahili. You will be responsible for receiving visitors, managing phone calls, and ensuring a smooth flow of communication within the office environment while maintaining a professional appearance that reflects our firm's values. Beyond front-desk duties, the role involves managing office schedules, coordinating appointments, and assisting with various administrative tasks such as document preparation and data entry. The ideal candidate should possess a Diploma in Law or Office Management and have at least one year of experience in a legal setting. We value reliability and the ability to explain complex issues to clients clearly. This is an excellent opportunity for a dedicated individual to contribute to a growing legal practice.
Key Requirements
Diploma in Law or Office Management
Excellent communication skills in English and Kiswahili
High level of discipline, reliability, and professional appearance
Minimum 1 year of relevant legal or office experience
Strong customer service skills to interact with diverse clients
Exceptional organizational and time management skills
Ability to explain complex legal procedures clearly to clients
Proficiency in document preparation, data entry, and file management
Skilled in operating office equipment like printers and fax machines
Proactive attitude towards administrative tasks and office support
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
777 Views
LESA Dental Surgery is currently seeking a dedicated and professional Clinic Receptionist to join our team in Moshi Mjini. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the clinic's front desk. Responsibilities include managing appointments, greeting patients upon arrival, and handling various administrative duties essential to a busy dental practice.
The role requires a high level of organization and the ability to multitask effectively in a healthcare setting. Candidates should possess a Diploma in Medical or Health Administration and demonstrate strong communication skills in both Swahili and English. If you are a proactive individual with a background in clinical administration and a passion for patient care, we encourage you to apply for this exciting opportunity at our Moshi location.
Key Requirements
Diploma (Or equivalent to) with relevant certificates in Medical Administration and/or Health Administration.
Proven Computer Literacy and proficiency in office software.
Fluent in Swahili (Speaking and Writing).
Fluent in English (Speaking and Writing).
Up to 2 years of experience as a Clinic Receptionist.
Excellent interpersonal and communication skills for patient interaction.
Strong organizational skills to manage patient appointments and clinic schedules.
Ability to handle front-desk administrative tasks, including filing and data entry.
Knowledge of medical terminology and basic health administration procedures.
Professional appearance and a positive attitude suitable for a medical environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
602 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
6 hours ago
gmail.com
39 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2185 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2211 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1496 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania
14 days ago
wajenziprofessional.co.tz
1765 Views
Wajenzi Professional is currently seeking a highly motivated and versatile Customer Service & Sales Representative to join their growing team. This role is central to managing the company's front-desk operations and serves as the primary point of contact for clients. The successful candidate will be responsible for engaging with customers through various channels, including WhatsApp Business, professional email platforms, and face-to-face interactions, to provide information about services and close sales opportunities.
In addition to direct sales, the candidate will be expected to utilize basic CRM tools and Microsoft Office to manage client data and ensure seamless communication across the organization. The role requires a unique blend of administrative efficiency and sales acumen, particularly within the context of the construction industry. As a representative of Wajenzi Professional, you will maintain high standards of professionalism and help build long-term relationships with a diverse clientele in Tanzania.
Key Requirements
Diploma or degree in Sales & Marketing, Business Administration, or related field
At least 2 years' experience in customer service front desk, or sales
Strong communication skills in English & Swahili (written and spoken)
Proficiency in WhatsApp Business, email platforms, Microsoft Office & basic CRM tools
Ability to multitask and manage multiple client interactions
Experience in the construction industry is an added advantage
Demonstrated ability to meet sales targets and KPIs
Strong organizational skills and attention to detail
Ability to work effectively under pressure in a fast-paced environment
Excellent interpersonal skills and a customer-centric mindset
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1242 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
~1,000,000 Mentioned
Tanzania
49 days ago
desalholdingslimited.com
515 Views
Desal Holdings Limited is seeking a dedicated Supermarket Manager to lead our retail operations in Tanzania. This role is central to our success and requires a candidate who can manage daily activities efficiently while ensuring a high standard of customer satisfaction. The work locations for this position include Pwani and Dar es Salaam, offering a dynamic environment for a retail professional looking to advance their career. The monthly salary