0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
11 Applied 1 Casual Applied
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
11 Applied 8 Pro Applied
African Scenic Safaris is inviting applications for the position of Receptionist to be the first point of contact for our valued guests. In this role, you will welcome visitors, handle bookings, and manage various front desk operations to ensure a seamless experience for everyone who walks through our doors. Your professionalism and friendliness will set the tone for our guests' stay.
You will be responsible for providing accurate information regarding our services and safari packages while maintaining an organized and efficient workspace. We are looking for an individual who embodies our values of people, passion, and excellence. If you are a dedicated professional who loves interacting with people and thrives in a hospitality setting, we want to hear from you.
Key Requirements
Previous experience as a receptionist or front desk agent.
Fluency in both written and spoken English.
Proficiency in using booking software and computer systems.
Excellent interpersonal and customer service skills.
Ability to handle phone calls and email inquiries professionally.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
71 days ago
safirablu.com
6 Applied 4 Pro Applied
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
58 days ago
baraza-zanzibar.com
6 Applied 4 Pro Applied
The Zanzibar Collection is currently seeking dedicated individuals to join our team as Receptionists at our prestigious properties, including Baraza Resort & Spa and Zawadi Hotel Limited. This role is pivotal in providing a warm welcome to guests and ensuring a seamless check-in and check-out process. As the first point of contact, you will represent the excellence of our hospitality standards in one of the most beautiful locations in the world.
Candidates will be responsible for managing reservations, answering inquiries, and coordinating with other departments to enhance the guest experience. The position requires a high level of organization and the ability to multitask in a fast-paced luxury environment. If you have the required experience and a passion for hospitality, we encourage you to apply for one of these four available positions.
Key Requirements
Certificate, Diploma, or Degree in Hospitality Management or a relevant field.
Minimum of 2 years of experience in a similar role within a luxury resort environment.
Proficiency in Front Office software and property management systems.
Excellent communication skills in English and Kiswahili.
Strong interpersonal and customer service skills.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
63 days ago
bestwesterndodoma.co.tz
11 Applied 8 Pro Applied
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
0 Negotiable or Not Mentioned
Tanzania, Kiwengwa
55 days ago
gmail.com
7 Applied 5 Pro Applied
Tembo Kiwengwa Resort is hiring professional Receptionists to provide a warm and efficient welcome to our guests. You will handle daily front desk operations and act as an ambassador for our brand, ensuring every guest feels valued. This role is essential for creating a positive first impression and maintaining guest satisfaction throughout their stay.
You will be responsible for check-ins, check-outs, and answering guest queries regarding the resort and local attractions in Zanzibar. We provide meals, transport, and a supportive environment for all our team members. Join us and grow your career in a luxury 4-star setting.
Key Requirements
Proven experience of 2-3 years in a hotel reception role.
Experience in 3-star or 4-star hotel environments preferred.
Excellent command of the English language.
Proficiency in front office software and Microsoft Office.
Strong interpersonal and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
8 Applied 6 Pro Applied
Hotel Verde Zanzibar is inviting applications from energetic individuals to join our team as Waiters. In this position, you will be the face of our dining services, responsible for ensuring that all guests receive prompt and professional service. Your tasks will involve setting up dining areas, presenting menus, and providing detailed information on food and beverage offerings to help guests make informed choices while maintaining high standards of cleanliness.
Beyond technical skills, we value candidates who bring a positive attitude and a commitment to hospitality excellence. You will collaborate with our culinary team to ensure order accuracy and guest satisfaction. This role offers a unique opportunity to work in a sustainable and environmentally conscious hotel environment in Zanzibar, contributing to a world-class guest experience while growing your professional skills within a supportive hospitality family.
Key Requirements
Strong passion for hospitality and guest service.
Reliable and punctual with a strong work ethic.
Excellent communication and interpersonal skills.
Ability to work effectively within a diverse team environment.
Previous experience in a restaurant or hotel dining setting.
0 Negotiable or Not Mentioned
Tanzania, Moshi Town
56 days ago
africanscenicsafaris.com
9 Applied 6 Pro Applied
Summit Retreat is seeking a dynamic and commercially minded Accommodation Manager to lead operations for their 12-room B&B located in the heart of Moshi Town. The successful candidate will be responsible for ensuring hospitality excellence, maintaining high guest satisfaction standards, and driving significant growth through strategic leadership and revenue generation. This role is perfect for a hands-on professional who understands the nuances of the tourism industry in Tanzania and is eager to take ownership of a growing business in a key tourism hub.
The responsibilities encompass overseeing daily housekeeping, room readiness, and the overall guest experience, including managing breakfast services and coordinating maintenance and security. Beyond daily operations, the manager will lead commercial efforts by building partnerships with tour operators and corporate clients, managing digital marketing across platforms like TripAdvisor and Booking.com, and implementing pricing strategies to boost occupancy. The role requires a proactive individual capable of recruiting and training staff while maintaining operational efficiency, budgets, and compliance standards.
Key Requirements
Previous hospitality leadership experience in a similar role
Strong sales and relationship-building skills to drive growth
Commercial mindset with a focus on revenue generation
Excellent communication and problem-solving abilities
Highly organized, proactive, and guest-centric approach
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
34 days ago
crowneplazadaressalaam.com
7 Applied 5 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently