Best Talent Reach (BTR) Reservation Agent at Delta Hotels Dar es Salaam

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RESERVATION AGENT @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 592 Views

Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.

You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.

Key Requirements

High school diploma or a degree in Hospitality Management. Previous experience in hotel reservations or a similar customer service role. Proficiency in hotel management software (e.g., Opera or Protel). Excellent verbal and written communication skills in English. Strong attention to detail and accuracy in data entry. Ability to handle high volumes of calls and emails professionally. Knowledge of local attractions and hotel amenities. Patience and problem-solving skills when dealing with guest issues. Strong organizational and time management skills. Positive attitude and a commitment to providing excellent service.
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CLUSTER RESERVATION AGENT @ SAFIRABLU LUXURY RESORT & VILLAS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago safirablu.com 2167 Views

SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.

In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.

Key Requirements

Proven experience as a Reservation Agent or in a similar role within the hospitality industry. Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage. Excellent verbal and written communication skills in English. Clear and professional telephone etiquette for handling guest inquiries. Strong attention to detail and exceptional organizational skills. Ability to multitask and work effectively under pressure in a fast-paced environment. Fluency in English; knowledge of additional languages is a significant benefit. Customer-focused and service-driven attitude toward guest interactions. Strong problem-solving skills to address reservation discrepancies or guest needs. Must be a team player with a positive and professional personality. Absolute willingness to live on-premises at the Safira Blu location.
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RECEPTIONIST @ BESTWESTERNDODOMA

0 Negotiable or Not Mentioned Tanzania, Dodoma 3 days ago bestwesterndodoma.co.tz 537 Views

Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.

The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.

Key Requirements

Diploma in Hotel Management. Proven experience as a receptionist for one or two years. Excellent communication and interpersonal skills. Good organizational and multitasking ability. Proficiency in Microsoft Office (Word, Excel, Outlook). Professional appearance and attitude. Must be trustworthy, disciplined, and able to work under pressure. Ability to manage front desk operations and bookings via telephone and online. Proficiency in processing credit card and cash payments during check-in and check-out. Familiarity with property management systems specifically Hotsoft for guest information.
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FRONT OFFICE MANAGER @ WORLD TRAVELLING

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago world-travelling.com 1059 Views

Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.

Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.

Key Requirements

Solid front office or rooms division experience, ideally in Zanzibar or East Africa Strong operational skills with knowledge of how to run a front office properly Natural leadership ability to build people up and lead from the front A genuine love for hospitality and guest experience Strong English language proficiency, both written and spoken Ability to stay calm under pressure and warm under any circumstances Exceptional attention to detail and sharpness on operational tasks Proven experience with OTA platforms, guest communication, and reporting Ability to train and develop a team to ensure high standards of guest service Experience in managing arrivals, departures, and seamless guest handoffs
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EXECUTIVE CHEF @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 497 Views

Join a dynamic hospitality team at Delta Hotels Dar es Salaam! We are seeking a passionate and talented Executive Chef to lead our culinary department and deliver exceptional dining experiences to our guests. The ideal candidate will be responsible for menu creation, kitchen management, and maintaining the highest standards of food quality and safety.

As part of the Opulent Hotel Group, you will have the opportunity to grow your career in a professional environment that values excellence and innovation. You will mentor junior chefs, manage food costs, and ensure that every dish served reflects the prestige of our brand.

Key Requirements

A degree or diploma in Culinary Arts or a related field. Proven experience as an Executive Chef or Head Chef in a high-end hotel. Excellent leadership and people management skills. In-depth knowledge of diverse cuisines and cooking techniques. Strong understanding of food safety and sanitation regulations (HACCP). Ability to manage kitchen budgets and control food costs. Creativity in menu development and presentation. Exceptional organizational and multitasking abilities. Strong communication and interpersonal skills. Availability to work flexible hours including evenings and weekends.
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ASSISTANT HOUSEKEEPING MANAGER @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 497 Views

Delta Hotels Dar es Salaam is seeking an Assistant Housekeeping Manager to help lead our housekeeping and laundry operations. You will support the Housekeeping Manager in ensuring that all guest rooms, public areas, and back-of-house spaces meet our rigorous cleanliness and hygiene standards. Your attention to detail will ensure a comfortable and safe environment for our guests.

This role involves supervising room attendants, managing linen inventory, and coordinating with the maintenance department. If you are a dedicated professional with a passion for cleanliness and team development, we invite you to apply and grow with our team.

Key Requirements

Bachelor's degree or diploma in Hospitality Management. Proven experience in a housekeeping supervisory or management role. Strong knowledge of cleaning chemicals, equipment, and techniques. Excellent organizational and time management skills. Ability to train and develop a large team of housekeeping staff. Detail-oriented with a high standard for cleanliness. Good communication skills and the ability to work with other departments. Experience in inventory control and cost management. Ability to handle guest requests and complaints professionally. Flexibility to work weekends and holiday shifts.
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RECEPTIONIST (1 POSITION) @ TRIPLE A FINANCE LIMITED

0 Negotiable or Not Mentioned Tanzania 9 days ago alphanamata.co.tz 1082 Views

We are looking for a professional and welcoming Receptionist to be the first point of contact for Triple A Finance Limited. You will be responsible for greeting clients, answering phone calls, and providing essential administrative support to our various departments. Your role is vital in maintaining a positive and professional image of the company, ensuring that every visitor and caller has a pleasant experience.

In addition to managing the front desk, you will handle incoming and outgoing correspondence, schedule appointments, and assist with general office coordination. The ideal candidate should have a Certificate of Hospitality and possess excellent interpersonal skills. If you are organized, friendly, and capable of multitasking in a fast-paced environment, we would love to have you as part of our professional team.

Key Requirements

Certificate of Hospitality or equivalent Exceptional interpersonal and communication skills Professional appearance and welcoming demeanor Strong organizational and multitasking abilities Proficiency in operating telephone switchboards Experience with basic office equipment and filing Knowledge of general administrative procedures Ability to handle stressful situations calmly Punctuality and strong time management skills Basic proficiency in computer applications like MS Word
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SALES OFFICER (50 POSITIONS) @ UNION BAY GROUP (UNI NBAY COMPANY LIMITED)

~400,000 Mentioned Tanzania 1 day ago unionbaygroup.co.tz 447 Views

Union Bay Group is currently seeking energetic and motivated individuals to fill fifty Sales Officer positions. In this role, successful candidates will be responsible for identifying potential leads, engaging with customers to promote products or services, and closing sales to meet organizational targets. You will be expected to represent the company with professionalism and build lasting relationships with clients to ensure business growth and customer satisfaction. Salary: 400,000 TZS (gross) + commission.

As a Sales Officer, you will work within a dynamic team environment where clear communication and a proactive attitude are highly valued. Candidates should be comfortable working in a fast-paced setting and demonstrate a strong desire to succeed in the sales industry. This is an excellent opportunity for individuals looking to develop their career in sales while earning a competitive base salary and performance-based commissions. The role requires a basic understanding of sales techniques and the ability to adapt to diverse customer needs.

Key Requirements

Demonstrate confident communication skills in both written and verbal interactions. Possess at least a basic level of experience in sales or a customer-facing role. Ability to meet and exceed monthly sales targets and performance metrics. Strong negotiation and persuasion skills to effectively close business deals. Excellent interpersonal skills to build and maintain strong client relationships. Capability to work independently with minimal supervision and as part of a team. Proficiency in basic computer applications such as Microsoft Office and email. High school diploma or equivalent; a degree in marketing or business is an added advantage. Fluency in Swahili and English to cater to a diverse customer base. Proactive attitude towards identifying new business opportunities and lead generation. Maintaining a professional appearance and demeanor at all times when representing the company. Ability to handle customer inquiries and resolve complaints in a professional manner.
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FRONT OFFICE SUPERVISOR / SHIFT LEADER @ DELTA HOTELS DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago opulenthotelgroup.com 556 Views

We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.

As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.

Key Requirements

Degree or diploma in Hotel Management or a related field. At least 2 years of experience in a front office supervisory role. In-depth knowledge of front office procedures and software. Proven ability to lead and motivate a diverse team. Excellent communication and interpersonal skills. Strong conflict resolution and problem-solving abilities. Ability to work various shifts, including nights and holidays. Commitment to maintaining high professional standards. Fluency in English; knowledge of Swahili is an advantage. Attention to detail and the ability to multitask effectively.
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HR ASSISTANT @ VOLENS

0 Negotiable or Not Mentioned Tanzania 3 days ago volens.co.tz 612 Views

Volens Limited is seeking a dedicated and motivated HR Assistant to join their professional team. This role is specifically designed for recent graduates from the years 2024 or 2025 who are looking to establish a career in human resource management. The successful candidate will play a vital role in supporting the HR department's daily operations, ensuring that all administrative tasks are completed accurately and efficiently. The position offers a great opportunity for growth within a structured corporate environment. The responsibilities for this position involve a broad range of HR functions. The HR Assistant will support recruitment processes from job posting to candidate screening, manage comprehensive onboarding and induction programs for new employees, and assist in handling disciplinary hearings. Furthermore, the role involves supporting compensation and benefits administration, requiring a high level of organization and attention to detail. Proficiency in Microsoft Excel is mandatory as it is essential for data management and reporting tasks.

Key Requirements

1-2 years of relevant HR experience Must be a graduate from 2024 or 2025 strictly Strong computer skills with Microsoft Excel proficiency Ability to support recruitment and candidate screening processes Experience in managing onboarding and induction programs Ability to assist in handling disciplinary hearings Support compensation and benefits administration Knowledge of local labor laws and regulations Excellent written and verbal communication skills Strong organizational and time management abilities
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CALL CENTER AGENT @ GNM CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gnmtrading.co.tz 1336 Views

GNM CARGO is looking for a dedicated Call Center Agent to join their team in Dar es Salaam. The primary responsibilities include receiving and answering customer calls, providing detailed information regarding the company's services, and solving any challenges or issues customers may face. Additionally, the role involves recording customer data accurately into the company's internal systems. This position is based at Kariakoo Gerezani, Plot 31 Block 52, Omary Londo Street. Candidates must be female, aged between 20 and 30, and hold a valid Customer Care Certificate. Fluency in both English and Swahili is mandatory, while proficiency in Chinese is a distinct advantage. Applicants should possess prior experience in a call center setting and have strong computer literacy. The deadline for applications is April 15, 2026. Successful candidates will be part of a dynamic team focused on providing excellent customer support in the logistics and cargo industry.

Key Requirements

Female gender Age between 20 to 30 years Possession of a Customer Care Certificate Previous experience working in a Call Center environment Proficient computer skills and usage of relevant software programs Excellent communication skills in both English and Swahili Ability to speak Chinese is a significant advantage Ability to handle high call volumes professionally Strong problem-solving skills to resolve customer challenges Meticulous data entry skills for recording customer information accurately
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FRESH GRADUATE (SALES, MARKETING, AND CUSTOMER SERVICE) @ GRANDE

~250,000 Mentioned Tanzania, Dar es Salaam 5 days ago grande.co.tz 736 Views

A reputable company based in Dar es Salaam is currently seeking energetic and highly motivated recent graduates to join their team in the departments of Sales, Marketing, and Customer Service. This is a unique opportunity for fresh talent to kickstart their professional careers in a fast-paced and results-oriented environment. Successful candidates will be responsible for engaging with clients, driving sales, and providing exceptional customer support while working towards meeting and exceeding set company targets. The starting salary for this position is TZS 250,000 per month, supplemented by performance-based commissions.

Candidates must be residents of Dar es Salaam and possess a professional yet friendly personality that enables them to interact effectively with diverse groups of people. Proficiency in English and basic data entry skills using Microsoft Excel are essential requirements for this role. The position offers a structured path for career growth, providing young professionals with the necessary experience to build a solid foundation in the business sector while being part of a dedicated and hardworking team.

Key Requirements

Must be a recent graduate in a relevant field of study. Must be a current resident of Dar es Salaam. Fluency in both written and spoken English is mandatory. Proficiency in Microsoft Excel for data entry tasks. Demonstrated ability to be highly motivated and results-oriented. Willingness to work hard to achieve and exceed set targets. Possess a friendly, approachable, and professional personality. Excellent interpersonal and communication skills. Ability to handle customer inquiries and resolve issues effectively. Strong organizational skills and attention to detail.
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FRONT OFFICE MANAGER @ LIMITLESS RECRUITMENT

0 Negotiable or Not Mentioned Tanzania, Zanzibar 4 days ago outlook.com 511 Views

An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.

The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.

Key Requirements

Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort. Background in intimate, high-end 5 Star properties is essential. Experience in remote or island destinations is highly advantageous. A hands-on, detail-oriented, and service-driven leadership style. Exceptional ability to manage VIP guests with discretion and elegance. Strong operational presence with the ability to lead and inspire guest-facing teams. Excellent communication and interpersonal skills. Fluent English is essential for daily communication. Additional European, Balkan, or CIS language is a strong advantage, specifically French. A proactive, structured, and solution-oriented mindset.
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SALES REPRESENTATIVE @ MINITREKS | TRAVEL & TOURS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago minitreks.com 830 Views

Minitreks | Travel & Tours is seeking a dynamic and results-oriented Sales Representative to join our growing team. This role is perfect for individuals who possess a deep passion for the travel industry and have a knack for engaging with customers through various digital platforms. The primary focus of this position is to promote our diverse range of tour packages and travel services while maintaining a strong online presence for the brand.

As a Sales Representative, you will be responsible for managing our social media channels, including Instagram and TikTok, by creating compelling reels, posts, and captions. You will also handle direct customer inquiries, conduct consistent follow-ups through calls and messages, and identify new business opportunities to expand our reach. The ideal candidate will be self-motivated, target-driven, and capable of building long-lasting relationships with our clients to ensure exceptional customer satisfaction.

Key Requirements

Minimum 3 years experience in sales Experience in social media management & content creation Strong communication & negotiation skills Ability to handle customers professionally Confidence in making calls and follow-ups Ability to create engaging content (posts, reels, captions) Experience in the travel industry is an added advantage Self-motivated and target-driven Proficiency in utilizing digital marketing tools Ability to work independently and meet monthly sales targets Strong organizational and time-management skills
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OFFICE ADMINISTRATOR @ RES

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago res.co.tz 726 Views

The Office Administrator at res plays a critical role in supporting daily office operations within the Mining and Transportation industry, specifically focusing on document control. The successful candidate will be responsible for organizing, maintaining, and managing company records to ensure they are accurate, secure, compliant, and easily accessible. This position involves coordinating internal and external communication, assisting with the preparation of various reports, and ensuring that all administrative actions adhere to company policies and regulatory standards such as OSHA and BRELA.

Beyond document management, the role encompasses supporting overall office functions, including managing supplies, maintenance, and equipment. The Office Administrator will ensure physical and electronic documents including contracts, reports, and permits are properly archived or disposed of safely. This position requires a proactive individual who can monitor document approval processes, facilitate distribution to stakeholders, and maintain high standards of confidentiality while working both independently and as part of a collaborative team in Dar es Salaam.

Key Requirements

Diploma or degree in Business Administration or related field 2–3 years’ experience in document control preferably in mining, construction, or transport Strong organization, communication, and multitasking skills Proficiency in MS Office Ability to handle confidential information and work independently or in a team Knowledge of regulatory requirements such as OSHA and BRELA Ability to maintain physical and electronic filing systems Experience in coordinating document distribution to internal and external stakeholders Strong attention to detail for monitoring document approval processes Capacity to assist in report preparation and interdepartmental communication
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MARKETING OFFICER (1 POSITION) @ TRIPLE A FINANCE LIMITED

0 Negotiable or Not Mentioned Tanzania 9 days ago alphanamata.co.tz 963 Views

Triple A Finance Limited is seeking a dedicated and results-oriented Marketing Officer to join our dynamic team. In this role, you will be responsible for developing and implementing strategic marketing plans to promote our financial products and services. You will work closely with other departments to ensure consistent brand messaging and to identify new market opportunities that align with our growth objectives. The ideal candidate should be a creative thinker with a strong background in marketing or business administration.

As a Marketing Officer, your duties will include conducting market research, managing promotional campaigns, and building strong relationships with clients and stakeholders. You will also be expected to monitor industry trends and competitor activities to stay ahead in the competitive finance sector. We offer a supportive work environment where professional growth is encouraged and excellence is recognized. Join us to help shape the future of Triple A Finance Limited and expand our reach in the market.

Key Requirements

Diploma or Degree in Marketing or Business Administration Proven experience in developing marketing strategies Strong understanding of market research techniques Excellent verbal and written communication skills Ability to manage multiple promotional campaigns simultaneously Proficiency in digital marketing and social media platforms Strong interpersonal skills for client relationship management Analytical mindset to evaluate campaign performance Ability to work effectively within a team environment Proactive approach to identifying new business opportunities
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MARKETING MANAGER @ MATEZA TOURS & TRAVEL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 1 day ago matezatours.co.tz 77 Views

Mateza Tours & Travel is seeking a dedicated and strategic Marketing Manager to join their team in Zanzibar. This role is pivotal for driving the company's brand presence and overseeing all marketing initiatives within the travel and tourism sector. The manager will be responsible for crafting comprehensive marketing plans that utilize digital, social, and traditional media to capture market share and enhance customer engagement.

In addition to strategy development, the Marketing Manager will provide leadership to the marketing department, fostering a culture of excellence and mentorship. Key responsibilities include managing CRM systems like HubSpot, optimizing SEO/SEM efforts, and coordinating with other departments to ensure marketing goals align with the broader company vision. Candidates should be ready to work in a fast-paced environment and possess a strong passion for African safaris and hospitality.

Key Requirements

Bachelor’s degree in Marketing or a related field (Master’s is a plus). 5+ years’ experience in marketing roles. 2+ years’ experience specifically in a managerial capacity. At least 3 years of hands-on experience with HubSpot and marketing automation. Proven expertise in SEO, SEM, and digital analytics. Experience working with Property Management Systems (PMS) and channel managers. Solid understanding of OTA (Online Travel Agency) environments. Exceptional leadership, communication, and project management skills. Demonstrated ability to analyze market trends and competitor activities. Previous experience in the travel, tourism, or hospitality industry is highly preferred.
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FB MANAGER (1 VACANCY) @ MI CASA LOUNGE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago micasa.co.tz 469 Views

The FB Manager will be responsible for overseeing all social media activities for Mi Casa Lounge, with a specific focus on managing the Facebook page. This role involves creating engaging content, responding to customer inquiries, and developing strategies to increase the lounge's online presence and brand awareness. Candidates should have a passion for the hospitality industry and be able to translate the lounge experience into compelling digital narratives. You will monitor metrics to track growth and engagement while ensuring that all online communication aligns with the brand's identity and professional standards.

Key Requirements

Knowledge of social media platforms Content creation skills Experience with Facebook Business Suite Basic graphic design skills Community management experience Ability to analyze social media metrics Digital marketing strategy development High level of creativity Strong verbal and written communication Time management and multitasking Proactive approach to engagement
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SALES REPRESENTATIVES (4) @ CHELSEA STARWAY GROUP LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago gmail.com 142 Views

Chelsea Starway Group Limited is seeking motivated and results-driven individuals to fill four Sales Representative positions within the clearing and forwarding sector. Based at the New Ushirika Tower in Dar es Salaam, the successful candidates will be responsible for identifying and acquiring new clients, including large companies, industries, and individual traders. This role requires a proactive approach to promoting the company’s services and achieving assigned monthly sales targets through direct client visits and effective relationship management.

As a Sales Representative, you will play a crucial role in representing Chelsea Starway Group Limited's values of trustworthiness and discipline. Candidates should possess a background in marketing or logistics and be detail-oriented individuals who can navigate the complexities of tax and finance within the clearing industry. The position demands strong communication skills to negotiate effectively and maintain high standards of customer service. Applications including a CV and a short application letter must be submitted by the deadline of April 30, 2026.

Key Requirements

Diploma or Degree in Marketing, Clearing and Forwarding, or related fields Proven experience in sales (experience in clearing and forwarding is an added advantage) Strong communication and negotiation skills with a customer service orientation Must be 18 years or above Knowledge in Tax and Finance will be an added advantage Must be trustworthy, detail-oriented, and disciplined Must have strong English skills (both spoken and written) Ability to work independently and meet strict sales targets Proficiency in basic computer applications and Microsoft Office Ability to conduct client visits and professional networking High level of integrity and professional ethics
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SALES REPRESENTATIVES (4) @ CHELSEA STARWAY GROUP LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago gmail.com 116 Views

Chelsea Starway Group Limited is seeking motivated, hardworking, and results-driven individuals to join their professional team as Sales Representatives within the Clearing and Forwarding sector. Based at the New Ushirika Tower in Dar es Salaam, these roles are pivotal for expanding the company's market presence. The successful candidates will be responsible for identifying and acquiring new business opportunities across various industries and trading sectors, ensuring the company's growth and competitive edge in the logistics market. As a Sales Representative, you will play a crucial role in maintaining and nurturing relationships with existing clients while actively promoting the company's suite of services through site visits and direct engagement. Candidates must possess a strong background in marketing or logistics and demonstrate excellent negotiation skills. The position requires a high level of discipline and the ability to work towards specific targets. By joining Chelsea Starway Group Limited, you will become part of a dedicated team committed to excellence in the clearing and forwarding industry and contribute to the overall success of the group.

Key Requirements

Must hold a Diploma or Degree in Marketing, Clearing and Forwarding, or a related field. Proven professional experience in sales, ideally within the clearing and forwarding sector. Exceptional communication and negotiation skills with a strong customer service orientation. Must be at least 18 years of age or older at the time of application. Possession of knowledge in Tax and Finance is considered a significant added advantage. Demonstrated trustworthiness, attention to detail, and a high level of professional discipline. Proficient in both written and spoken English to facilitate international business communication. Capable of identifying and acquiring new clients from various industries and trading sectors. Strong ability to manage and maintain productive long-term relationships with existing clients. Commitment to achieving and exceeding monthly and annual sales targets as assigned. Willingness to conduct client visits and actively promote company services in the field.
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CUSTOMER SERVICE SUPERVISOR (AFTER SALES DEPARTMENT)(01) @ CAMCO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago camco.cn 872 Views

CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.

Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.

Key Requirements

Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field Minimum 3 years of experience in customer service management Applicants must be aged 35 years and above Experience in after-sales, automotive, or heavy equipment is an added advantage Proven ability to supervise daily after-sales customer service operations Strong capacity to track repair progress and ensure timely job completion Excellence in maintaining detailed service records and analytical reports Demonstrated ability to resolve escalated complaints effectively and professionally Proactive approach to following up on pending issues and updating customers Commitment to monitoring and improving overall customer satisfaction levels
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FOOD & BEVERAGE MANAGER @ WORLD TRAVELLING

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago world-travelling.com 856 Views

A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.

Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.

Key Requirements

Solid F&B management experience, ideally in a hotel or quality restaurant setting. Strong operational skills in managing buffets, bar operations, and service flow. Demonstrated ability to lead and coach a team directly from the service floor. A creative mind with an eye for detail and a natural feel for high-end hospitality. Commercially sharp with comfort in managing targets, costs, and driving revenue. Proven track record of building and motivating teams to maintain high standards. Calm, confident, and warm personality during high-pressure service periods. Excellent verbal communication skills in English to interact with international guests. Strong knowledge of food safety regulations and health and hygiene standards. Ability to work flexible hours including evenings, weekends, and holidays. Experience in menu engineering and event planning to enhance guest satisfaction. Proficiency in inventory management software and point-of-sale systems.
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CUSTOMER SERVICE SUPERVISOR (AFTER SALES) @ CAMCO TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago camco.cn 866 Views

CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.

You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.

Key Requirements

Minimum of 3 years of professional experience in customer service roles. Proven track record in after-sales service management. Background or familiarity with heavy equipment or machinery is a major advantage. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent verbal and written communication skills in English and Swahili. Advanced problem-solving capabilities and conflict resolution skills. Ability to work effectively under pressure and meet strict deadlines. Proficiency in Microsoft Office Suite and CRM software systems. High degree of integrity and professional ethics in business dealings. Strong organizational skills and attention to detail in reporting. Ability to analyze customer feedback to drive service improvements. Commitment to providing high-quality service and maintaining client loyalty.
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RELATIONSHIP MANAGER - CORPORATE BANKING @ UNITED BANK FOR AFRICA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago ubagroup.com 702 Views

UBA is looking for a dynamic Relationship Manager for the Corporate Banking division to drive revenue growth and manage high-value client portfolios. The role involves identifying corporate client needs, providing tailored financial solutions, and ensuring excellent service delivery. The Relationship Manager will act as the bridge between the bank and its corporate partners, ensuring sustainable business growth and long-term loyalty.

The successful candidate will be expected to conduct regular market research to identify potential corporate clients and monitor industry trends. Emphasis is placed on credit quality and risk management within the portfolio. This position offers a rewarding career path for professionals dedicated to excellence in corporate financial services and relationship building within the Tanzanian market.

Key Requirements

Bachelor’s degree in Business Administration, Finance, or relevant field. Professional certification in banking or finance is an advantage. Minimum of 5 years experience in corporate relationship management. Proven ability to meet and exceed sales targets. In-depth knowledge of corporate banking products and services. Strong financial analysis and credit appraisal skills. Excellent negotiation and client-facing skills. Ability to build and maintain a diverse portfolio of corporate clients. Understanding of the Tanzanian economic and business environment. Strong interpersonal and networking capabilities.
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CUSTOMER SERVICE/ CLIENT LIAISON OFFICER @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago skillupadvisory.co.tz 960 Views

Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.

The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred Strong interpersonal and communication skills to manage client relationships effectively Ability to work in a fast-paced environment and meet strict deadlines Proficiency in Microsoft Office Suite, specifically Excel and Outlook High level of accuracy and attention to detail in logistical documentation Proactive problem-solving skills to address client inquiries and logistics delays
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CUSTOMER SERVICE OFFICER - LOGISTICS @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago skillupadvisory.co.tz 761 Views

Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.

The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred Strong interpersonal skills with the ability to build rapport with diverse clients Excellent written and verbal communication skills in English and Swahili Proficiency in Microsoft Office Suite, particularly Excel for data tracking Ability to multi-task and manage time effectively in a high-pressure environment Strong problem-solving abilities to resolve shipment and delivery issues promptly
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BAR MANAGER @ BAWE ISLAND

0 Negotiable or Not Mentioned Tanzania, Zanzibar 3 days ago baweisland.com 318 Views

Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.

Key Requirements

Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts. Strong expertise in cocktails, wines and overall bar operations. Excellent leadership, organizational, communication and team management skills. High level of proficiency in beverage inventory management and cost control. Ability to design and implement creative cocktail menus and beverage programs. Strong knowledge of health and safety regulations regarding food and beverage service. Exceptional customer service skills with a focus on guest satisfaction in a luxury setting. Proven track record of training and developing bar staff to meet high standards. Fluency in English; additional languages relevant to luxury tourism are a plus. Ability to work flexible hours, including evenings, weekends, and holidays.
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SUPPORT OFFICERS (BACK OFFICER) @ COMSEC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago comsec.co.tz 221 Views

Comsec is looking for a Support Officer (Back Officer) Intern to join our administrative team in Masaki, Dar es Salaam. This role involves providing essential support across various company projects, managing customer care interactions, and handling administrative tasks such as imprest retirements and technical follow-ups. It is an excellent opportunity for recent graduates to gain practical experience in business operations and project support within a dynamic corporate setting.

Candidates will be responsible for ensuring that project documentation is up to date and that customer inquiries are handled professionally. The position requires someone who is highly organized and capable of multi-tasking across different administrative functions. We provide a learning-centric environment and encourage women to apply for this position to build their careers in business administration. Since this is an internship, we focus on potential and a positive attitude rather than previous work experience.

Key Requirements

Diploma or Degree in Business Administration, Management, or a related field. Possession of a valid NIDA Identification card. Excellent interpersonal and customer service skills. Ability to assist in project coordination and administrative support. Knowledge of or willingness to learn financial administrative processes like imprest retirements. Strong verbal and written communication skills in both Swahili and English. Ability to perform technical follow-ups with accuracy and persistence. Strong problem-solving skills and the ability to think on your feet. High degree of proficiency in Microsoft Office tools, particularly Excel and Word. Capacity to work as part of a collaborative team to achieve department goals.
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PERSONAL SECRETARY (5 POSITIONS) @ LIBELO COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago gmail.com 1366 Views

Libelo Company Limited is seeking five dedicated individuals to join our team as Personal Secretaries. These roles are critical to ensuring the efficient operation of our offices through high-quality administrative support, professional communication, and effective document management. The successful candidates will be responsible for managing executive schedules, assisting with meeting preparations, and handling day-to-day clerical tasks to maintain a productive work environment.

The positions are available across multiple branch locations in Tanzania, specifically within Dar es Salaam and several areas in Mbeya, including Mkwajuni, Rujewa, Mbalizi, and Soweto. Applicants should be prepared to work in a dynamic setting and represent the company with the highest degree of professionalism and integrity. This is an excellent opportunity for qualified professionals to establish a career with a reputable organization in the administrative sector.

Key Requirements

Possession of a Diploma or Bachelor's degree in Secretarial Studies. Possession of a Diploma or Bachelor's degree in Office Management. Demonstrated proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Excellent written and verbal communication skills. Proven ability to manage time effectively and prioritize multiple tasks. High level of integrity and the ability to maintain confidentiality. Strong interpersonal skills for interacting with staff and visitors. Previous experience in an administrative or secretarial capacity. Ability to operate common office equipment such as printers and scanners. Commitment to accuracy and attention to detail in all clerical duties. Willingness to work in designated locations including Dar es Salaam or Mbeya.
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SUPERVISOR (2 VACANCIES) @ MI CASA LOUNGE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago micasa.co.tz 450 Views

As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.

Key Requirements

Prior leadership or management experience Excellent verbal communication Customer service excellence Conflict resolution skills Experience in shift scheduling Team management and motivation Operational oversight skills Strong problem-solving abilities Ability to multitask under pressure Professionalism and grooming standards
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