0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
73 days ago
strategis.co.tz
6 Applied 1 Casual Applied
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
58 days ago
equitybank.co.tz
15 Applied 5 Ultra Applied
Equity Bank is hiring a Program Manager to lead and oversee the implementation of large-scale initiatives within the organization. This senior role involves strategic planning, resource allocation, and high-level stakeholder management to ensure that programs align with the bank's long-term objectives. The Program Manager will be responsible for the entire program lifecycle, from conceptualization to final evaluation and reporting.
This contractual role requires a seasoned leader who can navigate complex organizational structures and deliver results. The Program Manager will oversee multiple project teams, manage significant budgets, and ensure that all program risks are identified and mitigated. The bank is looking for a proactive professional who can drive innovation and excellence within its program management office, contributing to the bank's mission in Tanzania.
Key Requirements
Master’s or Bachelor’s degree in Management, Project Management, or a related field.
At least 7 years of leadership experience in program or project management.
Proven track record of managing large-scale budgets and complex programs.
Strong strategic thinking and planning abilities.
Excellent stakeholder management and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
68 days ago
cherrysafety.co.tz
9 Applied 6 Pro Applied
Cherry Garments and Safety Solutions Limited is seeking a dynamic and experienced Business Operations Manager to oversee our daily business activities in Dar es Salaam. The successful candidate will be responsible for optimizing operational processes, ensuring team productivity, and aligning operations with the company's strategic goals. You will work closely with various departments to streamline workflows and improve overall efficiency.
In this role, you will implement best practices across the organization, manage resource allocation, and monitor performance metrics. We are looking for a leader who can drive growth and maintain our high standards of safety and quality in the garment industry while managing cross-functional teams effectively.
Key Requirements
Bachelor’s degree in Business Administration or related field
Proven experience in operations management
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in business software and MS Office
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
gmail.com
6 Applied 4 Pro Applied
We are seeking a highly skilled and disciplined Operation Manager to oversee the daily activities at Natale Security Limited. As we continue to expand our footprint in Dar es Salaam, we need a leader who can ensure that our security protocols are executed flawlessly and that our staff is well-managed. You will be responsible for coordinating operations at our Ubungo office and various client sites, ensuring high standards of service delivery.
The successful candidate will play a pivotal role in the strategic growth of the company. You will work closely with the executive team to optimize processes and maintain our reputation for excellence. If you have the experience and the drive to manage a fast-paced security environment where "Your Security our First Priority" is the guiding principle, we invite you to apply. This role involves significant field supervision and administrative oversight.
Key Requirements
Proven experience in operations management within the security sector
Strong leadership and effective team management skills
Excellent organizational and strategic planning abilities
High level of personal discipline and professional integrity
Bachelor’s degree in Business Administration or a related field
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
57 days ago
gmail.com
11 Applied 8 Pro Applied
Our client in the wellness and lifestyle industry is seeking a dedicated and proactive General Manager (Operations) to join their team in Dar es Salaam. This role is pivotal in overseeing day-to-day operations, ensuring financial stability, and implementing robust systems and Standard Operating Procedures (SOPs) to enhance overall efficiency. The ideal candidate will be a solutions-driven leader capable of managing diverse teams and fostering a community-driven environment. Responsibilities include financial reporting, process improvement, and strategic management to align with the company's passion for wellness. Candidates must be highly organized and detail-oriented to succeed in this role.
Key Requirements
Strong experience in operations/general management
Ability to build systems, SOPs, and improve processes
Experience in finance, reporting, and staff management
Highly organized, proactive, and detail-oriented
Passion for wellness and community-driven environments
0 Negotiable or Not Mentioned
Tanzania, Arusha
82 days ago
eximbank.co.tz
7 Applied 5 Pro Applied
Exim Bank (T) Ltd is seeking a highly qualified and experienced professional to fill the position of Branch Manager for the Arusha Main Branch. The successful candidate will be responsible for overseeing all branch operations, including customer service, business development, and administrative functions to ensure the branch meets its strategic and financial objectives. This role requires a dynamic leader who can foster a productive and inclusive work environment while delivering exceptional value to clients in the Arusha region.
As an employer committed to equal opportunities, Exim Bank encourages diversity and is dedicated to attaining a gender-balanced team. We specifically welcome applications from women and individuals with disabilities. The Branch Manager will be expected to drive performance, manage operational risks, and maintain the highest standards of compliance. Interested candidates should submit their CV and cover letter before the application deadline of March 31st, 2026.
Key Requirements
Bachelor's degree in Finance, Business Administration, Economics, or a related field.
Minimum of 5 years of experience in banking operations or branch management roles.
Strong leadership and people management skills with the ability to lead a diverse team.
Proven track record of meeting and exceeding sales and performance targets in a banking environment.
Deep understanding of retail banking products, services, and market trends.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
81 days ago
axia.co.tz
11 Applied 3 Ultra Applied
The Head of Retail will be responsible for overseeing the entirety of the retail operations within the organization, specifically based in Dar es Salaam. This senior leadership role involves developing and implementing strategic initiatives to enhance sales performance, improve customer satisfaction, and ensure operational excellence across all store locations. The successful candidate will lead a diverse team, fostering a culture of high performance and continuous improvement while maintaining tight control over budgets and financial targets. In addition to day-to-day management, the Head of Retail will collaborate with other departments to align retail activities with the overall company vision. Key responsibilities include monitoring market trends, optimizing inventory levels, and spearheading marketing campaigns to drive foot traffic and conversion. We are looking for a visionary leader with a proven track record in the retail sector who can navigate the competitive landscape of Tanzania and deliver sustainable growth. The role requires a high level of accountability and the ability to represent the brand with integrity and professionalism at all times.
Key Requirements
Minimum of a Bachelor degree in Business Administration, Retail Management, or a related field.
Proven experience as a Head of Retail or in a similar senior management position within the retail industry.
Strong leadership capabilities with a track record of managing and motivating large teams to achieve targets.
In-depth knowledge of retail business processes, including inventory management and supply chain operations.
Excellent financial acumen with the ability to manage budgets, analyze P&L statements, and drive profitability.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
micasa.co.tz
5 Applied 4 Pro Applied
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
71 days ago
gmail.com
13 Applied 1 Casual Applied
Jalio Fabrication Company is seeking a dedicated and experienced General Manager to join our growing team in Mbezi, Dar es Salaam. The successful candidate will be responsible for overseeing the daily operations of the company, ensuring that all departments are functioning efficiently and aligned with our core mission of Crafting Ideas into Reality. This role requires a leader who can drive business growth through effective sales and marketing strategies while maintaining a high standard of professional integrity. The General Manager will play a pivotal role in leading our staff, managing resources, and representing the company to stakeholders. Key responsibilities include executing strategic plans, managing team performance, and fostering a collaborative work environment. We are looking for an individual with strong communication skills in both English and Swahili who is ready to take accountability for the company's success and operational excellence.
Key Requirements
Diploma or Bachelor's degree in Business Administration, Marketing, Entrepreneurship, or a related field
Proven experience in business management, including sales and marketing strategy execution
Strong leadership and team management skills
High level of integrity, professionalism, and accountability
Excellent verbal and written communication skills in both English and Swahili
0 Negotiable or Not Mentioned
Tanzania
56 days ago
redenvelope.in
6 Applied 4 Pro Applied
We are looking for a dynamic and visionary General Manager to lead overall business strategy, operations, and financial performance within the Gypsum Board industry in Tanzania. This is a strategic leadership role for an individual who can drive growth, innovation, and operational excellence while ensuring alignment with sustainable and environmentally responsible practices. The GM will be instrumental in positioning the company as a market leader through comprehensive strategic planning and robust market penetration initiatives. Throughout the year, the focus will be on revenue growth via product innovation and cost optimization. You will oversee end-to-end operations spanning production, distribution, and sales while managing EBITDA margins and financial health. Building strong industry relationships and fostering a high-performance culture are essential components of this role. Candidates should have a proven ability to strengthen stakeholder relationships, including investors and regulatory bodies, while championing compliance with all environmental standards.
Key Requirements
Drive strategic planning to position the company as a market leader in the Gypsum Board industry.
Lead business expansion, partnerships, and market penetration initiatives.
Oversee end-to-end operations including production, distribution, and sales.
Ensure financial performance, budgeting, forecasting, and profitability targets.
Foster a high-performance culture with strong leadership and team development.