0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1815 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1006 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
368 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
133 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3651 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
hsd-melt.com
440 Views
HSD, on behalf of our client in the luxury retail industry, is seeking a dynamic and results-driven Assistant Manager – Retail Operations to support and oversee daily store activities in Dar es Salaam. This role is central to maintaining high merchandising standards and ensuring that frontline teams are motivated to deliver exceptional customer service. The successful candidate will act as a bridge between management and floor staff, facilitating smooth operations and ensuring all sales targets are met through strategic oversight and proactive problem-solving.
In addition to team leadership, the Assistant Manager will handle critical administrative and operational tasks including cash management, POS system oversight, and precise stock control. Candidates must be able to work in a fast-paced environment, managing staff shifts and attendance while ensuring the store remains compliant with all corporate policies. This position offers a significant opportunity for professional growth within the retail sector for a disciplined individual with a proven track record in retail supervision.
Key Requirements
Minimum 5 years of experience in retail operations and/or team supervision.
Strong leadership and team management skills to motivate frontline staff.
Good understanding of stock control and retail logistics processes.
Ability to work under pressure in a fast-paced, high-end retail environment.
Strong communication and problem-solving skills for both staff and customers.
Results-driven, proactive, and disciplined approach to daily tasks.
Proficiency in managing cash operations and resolving financial discrepancies.
Expertise in utilizing Point of Sale (POS) systems effectively.
Capability to manage staff shifts, attendance, and task allocation to maximize productivity.
Experience in implementing and maintaining high-level merchandising standards.
Strong interpersonal skills to address and escalate customer concerns appropriately.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2212 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
20 days ago
serenahotels.com
2154 Views
Dar es Salaam Serena Hotel is seeking a qualified and visionary professional to take on the role of Food & Beverage Director. This key leadership position is responsible for overseeing all aspects of the hotel's dining operations, including restaurants, bars, banqueting, and room service. The successful candidate will focus on driving innovative dining concepts and enhancing guest experiences to maintain the high standards associated with the Serena Hotels brand. You will be expected to lead a dedicated team of professionals, ensuring that every culinary experience delivered is of world-class quality while simultaneously focusing on strategic revenue growth and operational efficiency.
The role demands a strategic thinker who can integrate global hospitality trends into local operations. As the Food & Beverage Director, you will be accountable for setting and achieving financial targets through meticulous budgeting and cost control measures. You will work closely with the executive chef and the marketing team to develop unique promotional events and seasonal menus that appeal to both local and international guests. By fostering a culture of excellence and continuous improvement, you will play a vital role in positioning Dar es Salaam Serena Hotel as a premier destination for culinary enthusiasts in the region.
Key Requirements
Extensive experience in Food & Beverage management within luxury hotel environments.
Strong leadership skills to manage and inspire a diverse culinary and service team.
Proven track record in driving revenue growth and meeting financial targets.
In-depth knowledge of international culinary trends and high-end dining concepts.
Exceptional guest service orientation and interpersonal communication skills.
Ability to develop and implement innovative F&B strategies and marketing plans.
Degree in Hospitality Management, Culinary Arts, or a related professional field.
Proficiency in financial management, including budgeting, forecasting, and cost control.
Strong organizational and project management abilities for events and renovations.
Excellent proficiency in English, both written and verbal, for professional reporting.
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2210 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
784 Views
A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.
Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.
Key Requirements
Solid F&B management experience, ideally in a hotel or quality restaurant setting.
Strong operational skills in managing buffets, bar operations, and service flow.
Demonstrated ability to lead and coach a team directly from the service floor.
A creative mind with an eye for detail and a natural feel for high-end hospitality.
Commercially sharp with comfort in managing targets, costs, and driving revenue.
Proven track record of building and motivating teams to maintain high standards.
Calm, confident, and warm personality during high-pressure service periods.
Excellent verbal communication skills in English to interact with international guests.
Strong knowledge of food safety regulations and health and hygiene standards.
Ability to work flexible hours including evenings, weekends, and holidays.
Experience in menu engineering and event planning to enhance guest satisfaction.
Proficiency in inventory management software and point-of-sale systems.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
africawork.com
934 Views
The Executive Chef position is a prestigious role within a luxury restaurant industry client located in Dar es Salaam, Tanzania. This expat profile position requires a visionary culinary leader capable of designing and executing a refined European–Asian fusion program that sets new standards for fine dining in the region. The successful candidate will be responsible for leading all back-of-house operations and ensuring that every dish meets the highest global benchmarks.
Beyond culinary execution, the role involves building and training a high-performance kitchen brigade and establishing robust operational systems. The Executive Chef will collaborate closely on lounge and bar food concepts while maintaining exceptional food cost discipline. This is a unique opportunity to contribute to the brand positioning as the premier fine dining address in Tanzania, requiring a blend of technical mastery, administrative acumen, and creative flair.
Key Requirements
Minimum 5+ years experience in luxury hospitality
Minimum 3 years as Executive Chef or Head Chef in fine dining
Demonstrated expertise in Classical French techniques
Proven proficiency in Modern European gastronomy
Mastery of Japanese precision and knife skills
Deep understanding of Asian flavor layering and umami architecture
Excellence in contemporary plating aesthetics
Ability to build and train a high-performance kitchen brigade
Experience in establishing operational systems aligned with global benchmarks
Strong food cost discipline and financial management skills
0 Negotiable or Not Mentioned
Tanzania
15 days ago
bravococo.co.tz
1183 Views
Bravo Coco Beach Limited is currently looking for a passionate and experienced professional to fill the Bar Manager position. The role is responsible for the end-to-end management of all bar operations at our venue, ensuring an exceptional guest experience and high beverage quality standards. You will lead the bar team in a high-volume, premium beach environment where cocktail expertise and people management skills are essential for success. The role also requires a hands-on leader who can drive revenue growth while maintaining strict compliance with safety and health regulations.
In addition to floor management, the Bar Manager must exhibit strong cost control and inventory management abilities. You will be expected to maintain a highly organized and disciplined work environment, even under the pressure of a fast-paced beach setting. This position requires a professional with a customer-focused mindset and a high attention to detail. If you have a background in international-standard beach restaurants or lifestyle hospitality venues and possess a deep knowledge of spirits, wines, and cocktails, we invite you to join our team at Bravo Coco Beach.
Key Requirements
Diploma or certification in Hospitality Management, Food & Beverage, or Mixology.
Seven years of working experience in an International standard beach restaurant or resort environment.
Proven experience managing bar teams and high-volume service environments.
Experience in beach clubs or destination restaurants is highly preferred.
Strong knowledge of international cocktails, spirits, wines, and beverages.
Strong cost control and inventory management abilities.
Customer-focused with high attention to detail.
Ability to work under pressure in a fast-paced beach environment.
Strong communication and interpersonal skills.
Hands-on, disciplined, and highly organized professional.
Ability to design and update seasonal drink menus to drive sales.
Experience in staff scheduling and performance evaluations.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
831 Views
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
Advanced problem-solving capabilities and conflict resolution skills.
Ability to work effectively under pressure and meet strict deadlines.
Proficiency in Microsoft Office Suite and CRM software systems.
High degree of integrity and professional ethics in business dealings.
Strong organizational skills and attention to detail in reporting.
Ability to analyze customer feedback to drive service improvements.
Commitment to providing high-quality service and maintaining client loyalty.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
31 days ago
chumbeisland.com
2944 Views
Chumbe Island Coral Park is seeking a passionate and dedicated Island Manager to oversee its award-winning eco-tourism operations in Zanzibar. This prestigious role involves managing a world-renowned destination known for its commitment to conservation and sustainable tourism practices. The successful candidate will be responsible for leading the daily activities of the island, ensuring seamless hospitality services while safeguarding the protected coral reef sanctuary and forest reserve. You will play a vital role in maintaining the island's reputation as a pioneer in responsible travel.
As the Island Manager, you will lead a diverse team of staff members, managing everything from guest relations and logistics to environmental education initiatives. The position requires a unique blend of hospitality expertise and a deep understanding of sustainability. You will be expected to provide exceptional guest experiences in a remote setting, handle complex logistical challenges, and represent the island's values in every interaction. This is an extraordinary opportunity for a leadership professional who thrives in a dynamic, nature-based environment and is eager to contribute to meaningful conservation efforts.
Key Requirements
Extensive experience in hospitality or resort management.
Deep passion for and understanding of environmental sustainability.
Proven leadership skills with experience managing multicultural teams.
Excellent communication and interpersonal skills in English.
Ability to manage complex logistics in a remote island environment.
Strong commitment to delivering exceptional guest experiences.
Experience in budgeting and financial oversight for tourism operations.
Knowledge of conservation practices and eco-tourism standards.
Strong problem-solving skills and ability to work under pressure.
Flexibility to live and work in a remote island setting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
327 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
~1,500,000 Mentioned
Tanzania, Dar es Salaam
14 days ago
grande.co.tz
1631 Views
Grande is looking for a dedicated and experienced Branch Manager to lead one of our premier ice cream shops located in Dar es Salaam. The successful candidate will be responsible for the day-to-day operations of the branch, ensuring that all service standards are met and that the team operates efficiently. This is an urgent position requiring an immediate start, ideal for a professional with a strong background in hospitality or retail management who can hit the ground running.
The role involves managing a team of over 20 employees, maintaining workplace discipline, and overseeing administrative tasks. You will be expected to multitask effectively, handling everything from inventory management to customer satisfaction. The salary for this position is TZS 1,500,000 per month. Candidates with experience in the ice cream industry are preferred, but those with strong leadership backgrounds from other sectors are also highly encouraged to apply.
Key Requirements
Proven managerial experience is required to oversee shop operations.
Experience in an ice cream shop or similar food service environment is a significant advantage.
Strong leadership skills with the ability to manage and maintain discipline within a large team of 20+ employees.
Excellent multitasking and organizational abilities to handle various branch responsibilities.
Candidates with strong management experience from other industries are also encouraged to apply.
Ability to work in a fast-paced environment and meet immediate start requirements.
Proficiency in staff scheduling and performance management to ensure productivity.
Capability to oversee inventory control and minimize waste within the branch.
Strong communication skills for effective reporting and customer engagement.
Commitment to upholding high standards of hygiene and customer service excellence.
~600,000 Mentioned
Tanzania, Dar es Salaam
18 days ago
hramplifier.com
1366 Views
Hr amplifier is looking for a highly responsible and experienced Retail Store Manager to oversee the daily operations of multiple retail stores in Dar es Salaam. The successful candidate will be responsible for ensuring smooth operations, driving sales performance, managing staff, and maintaining high customer service standards across all branches. This role involves monitoring stock levels, coordinating restocking, and ensuring that product displays meet the company's rigorous standards. The manager will also be tasked with handling financial reports, cash flow tracking, and reporting overall business performance to senior management.
In addition to operational tasks, the Retail Store Manager will play a key role in staff development by training, motivating, and evaluating employees to foster a high-performance culture. The role also requires coordinating marketing activities and promotions to boost store visibility. The package for this position includes a basic salary ranging from TZS 600,000 to 1,000,000, performance-based bonuses, a transport allowance, and various career growth opportunities within the organization.
Key Requirements
Minimum 2–4 years’ experience in retail management.
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Experience in sales tracking and reporting.
Trustworthy, disciplined, and result-oriented mindset.
Ability to manage multiple locations effectively.
Basic knowledge of social media and marketing.
Education: Diploma or Degree in Business or related field (preferred).
Proficiency in inventory management software and POS systems.
Ability to work flexible hours including weekends if necessary.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
18 days ago
inspirehr.co.tz
1632 Views
The Branch In-Charge at InspireHR will lead the branch's daily activities in Dodoma, focusing on bedding solutions and retail excellence. This role is pivotal in driving sales performance, ensuring top-tier customer satisfaction, and managing a dedicated team to meet organizational goals. The position requires a proactive individual capable of handling both the administrative and operational aspects of a busy retail environment. Key duties include overseeing inventory levels, maintaining showroom standards, and monitoring branch expenses to ensure cost-effectiveness. The successful candidate will prepare comprehensive reports for management and ensure all operations align with company policies while fostering a productive work environment. You will be responsible for resolving customer complaints and ensuring that the brand's reputation for quality bedding solutions is maintained at the highest level.
Key Requirements
Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Minimum of 3–6 years’ experience in retail, showroom, or branch operations management.
Proven ability to manage a team and achieve sales targets.
Strong leadership, customer service, and interpersonal skills.
Good understanding of retail operations, stock management, and sales processes.
Basic computer skills and experience with POS systems.
Excellent communication skills in both English and Swahili.
Ability to work flexible hours including weekends and holidays.
Analytical skills to interpret sales data and performance metrics.
High level of integrity and accountability especially regarding cash handling.
~2,800 Mentioned
Tanzania, Zanzibar
9 days ago
outlook.com
1494 Views
A prestigious 5-star luxury resort in Zanzibar is seeking a highly polished and hands-on Front Office Manager to lead their guest relations and reception teams. This role is designed for a professional who is deeply passionate about the guest journey, from the moment of arrival to the final departure. You will be responsible for ensuring that every interaction reflects the resort's commitment to excellence, focusing on the small details that create lasting impressions. As a key leadership figure, you will thrive in an operational capacity, anticipating guest needs and maintaining consistency across all front-of-house services. The successful candidate will manage a boutique luxury environment, overseeing daily operations and ensuring that VIP guests receive the highest level of care and discretion. This position offers a competitive package including a net monthly salary between USD 2,800 and 3,200, along with company accommodation, annual flight tickets, and a comprehensive expat package including meals and insurance. Given the remote island location, candidates with experience in similar destinations will find this a rewarding opportunity to grow their career within the high-end hospitality sector. Please note that this role is offered under a single status contract.
Key Requirements
Extensive experience as a Front Office Manager or Assistant Front Office Manager within 5-star luxury hospitality environments.
Proven track record in boutique hotels or small luxury resorts where personalized service is paramount.
Ability to demonstrate a hands-on approach to daily operations while maintaining a high level of attention to detail.
Exceptional skills in managing VIP guests, handling special requests with discretion, and ensuring a seamless guest journey.
Strong leadership capabilities to guide and mentor guest-facing teams while remaining operationally active.
Advanced communication and interpersonal skills to interact effectively with international guests and diverse staff.
Full professional proficiency in English; fluency in an additional language such as French, or a Balkan/CIS language is highly beneficial.
A proactive and solution-oriented mindset with the ability to navigate challenges in a remote island setting.
Experience working in island or remote destinations is a strong advantage for adapting to the local operational environment.
Willingness to accept a single status contract and reside in company-provided accommodation in Zanzibar.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
188 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania
17 days ago
placonhr.com
1527 Views
Placon HR Services is currently seeking a highly skilled and experienced Plant Manager to oversee operations at a CIP Gold Processing Plant located in Tanzania. This pivotal role involves leading the plant operations and maintenance teams to ensure high equipment availability while minimizing operational downtime. The successful candidate will be responsible for monitoring plant performance, production output, and gold recovery rates, ensuring all activities align with industry best practices and regulatory standards.
Beyond technical oversight, the Plant Manager will be tasked with troubleshooting critical equipment such as crushers, ball mills, and slurry pumps. You will also be responsible for preparing detailed operational reports, tracking performance KPIs, and fostering a culture of safety and excellence within the facility. The role requires a candidate with strong technical expertise in heavy industrial environments, particularly within the mining or metals sectors, who can effectively manage resources and drive continuous improvement across all processing stages.
Key Requirements
Bachelor’s Degree or Diploma in Mechanical Engineering or a related technical field.
A minimum of 3 years of professional experience in gold or mineral processing plants.
Proven background in Chemical, Mining & Metals, Cement, or Iron & Steel industries.
In-depth knowledge of plant maintenance protocols and equipment reliability strategies.
Demonstrated experience in team handling and professional leadership within an industrial setting.
Technical proficiency in operating and maintaining Crushers, Ball Mills, and Slurry Pumps.
Strong understanding of Hydraulics and Pneumatics systems.
Expertise in maintenance planning and systematic technical troubleshooting.
Hands-on skills in fabrication, welding, and precise equipment alignment.
Excellent analytical, problem-solving, communication, and operational reporting skills.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2849 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2101 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
skillupadvisory.co.tz
559 Views
Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.
The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal skills with the ability to build rapport with diverse clients
Excellent written and verbal communication skills in English and Swahili
Proficiency in Microsoft Office Suite, particularly Excel for data tracking
Ability to multi-task and manage time effectively in a high-pressure environment
Strong problem-solving abilities to resolve shipment and delivery issues promptly
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1460 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2065 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Mkuranga
3 days ago
twyfordtile.com
317 Views
Twyford International is seeking a dedicated and experienced Admin Supervisor to join our team in Mkuranga. The successful candidate will play a pivotal role in overseeing daily administrative operations, ensuring that the office runs smoothly and efficiently. This involves managing a team of administrative staff, including receptionists and clerks, and fostering a productive work environment through effective leadership, onboarding, and continuous training.
Key responsibilities include managing office workflows, overseeing procurement of supplies, and maintaining organized record systems. The supervisor will also act as a bridge between departments like HR and Finance to facilitate smooth internal communication. Applicants should possess strong organizational skills and a background in business administration to effectively manage budgets, departmental goals, and perform regular performance evaluations for the administrative team.
Key Requirements
Bachelor Degree in Business administration or related field.
Minimum of 4 years of professional experience in the administrative field.
Proven experience in team leadership and staff supervision.
Capability to set clear KPIs and conduct thorough performance evaluations.
Experience in developing and implementing office policies and procedures.
Strong skills in procurement and office supply chain management.
Proficiency in monitoring office expenses and managing petty cash.
Expertise in physical and digital records management and data security.
Strong liaison skills to facilitate communication between HR, Finance, and Operations.
Ability to manage workload distribution across various administrative roles.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
tzlabourguide.co.tz
1953 Views
A reputable hospitality organization based in Dar es Salaam is seeking a seasoned and results-oriented Human Resource Manager. This pivotal role focuses on leading the HR function to foster a robust work culture and implement structured organizational systems. The ideal candidate will be a mature professional capable of improving staff performance and supporting management in cultivating a disciplined, productive, and harmonious team environment. The successful candidate will be responsible for establishing clear HR policies and standard operating procedures, while leading comprehensive staff training and development initiatives. By introducing objective performance appraisal systems and providing trusted leadership to various heads of departments, the Human Resource Manager will play a crucial role in strengthening the organizational structure and enhancing overall teamwork within the dynamic hospitality sector in Tanzania.
Key Requirements
Minimum 8 years' experience in Human Resource Management
Strong leadership, maturity, and decision-making ability
Experience in building systems and improving performance
Hospitality industry experience is an added advantage
Must be based in or willing to work in Dar es Salaam
Proven ability to build and strengthen company culture
Expertise in establishing clear HR systems, policies, and SOPs
Extensive experience leading staff training and development programs
Strong capacity to improve organizational structure and teamwork
Ability to introduce a fair and objective performance appraisal system
Demonstrated HR leadership that management and HODs can trust and respect
0 Negotiable or Not Mentioned
Tanzania, Morogoro
21 days ago
whistlingwoods.co.tz
1730 Views
Whistling Woods is expanding its portfolio with the opening of a new hotel property in Morogoro. We are currently seeking a dedicated and proactive Executive Housekeeper to spearhead the department through its critical pre-opening phase and into full-scale daily operations. The ideal candidate will be a strong, hands-on leader capable of establishing high standards of cleanliness and efficiency from the ground up.
As the Executive Housekeeper, you will be responsible for overseeing all housekeeping operations, including guest rooms and public areas. Your role involves the creation and implementation of Standard Operating Procedures (SOPs), inspection systems, and the recruitment and training of the housekeeping team. You will also manage laundry services, linen supplies, and inventory control while ensuring the highest levels of hygiene and guest satisfaction are maintained throughout the property.
Key Requirements
Minimum 5+ years in hotel housekeeping leadership
Experience as Executive Housekeeper or strong Assistant ready to step up
Pre-opening experience is an added advantage
Strong leadership, organization, and attention to detail
Ability to set up SOPs, cleaning standards and inspection systems
Ability to recruit, train, and manage a full housekeeping team
Experience overseeing laundry, linen, and inventory control
Ensure high hygiene, presentation, and guest satisfaction standards
Support pre-opening setup and operational readiness
Immediate availability to start in Morogoro
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
663 Views
A small boutique hotel situated on the beautiful northeast coast of Zanzibar is seeking a dedicated Wellness Hotel Manager to take full ownership of its daily operations. This intimate property features 10 guest rooms, a rooftop yoga deck, two swimming pools, and an outdoor gym, designed for guests seeking a peaceful and rejuvenating stay. The management vision focuses on wellness as a lived experience, and the ideal candidate will lead a team that prioritizes authentic guest care and high-quality culinary offerings. While you will manage the on-site operations, you will be supported by a group team handling reservations, marketing, and financial logistics.
In this role, you will be responsible for maintaining the high standards of the guest experience, ensuring every visitor feels looked after without unnecessary fuss. The position offers a full contract including a residency permit following a successful three-month probation period. Additional benefits such as duty meals and accommodation options are available. Candidates are expected to be grounded, proactive problem solvers who thrive in a leadership role within a small, wellness-focused hospitality environment. The role requires someone who can see potential issues before they arise and manage the property as if it were their own.
Key Requirements
Must have a deep, internal understanding of wellness through sport, movement, food, or personal practice.
Proven experience in hospitality management or operations, ideally having run a similar establishment.
Demonstrated ability to manage and lead a team in a clear, fair, and inspiring manner.
Excellent understanding of guest experience and the ability to anticipate guest needs.
Proactive problem-solver with the ability to identify and resolve issues before they escalate.
Willingness to take full responsibility for the property's daily operations.
Strong communication skills for interacting with guests, staff, and group support teams.
Ability to manage facilities including pools, gym, and yoga deck operations.
Experience in high-quality kitchen or food and beverage management is preferred.
Must be grounded, curious, and genuinely skilled in interpersonal relationships.
Willingness to undergo a three-month probation period.
Ability to work effectively in a remote, coastal location.