0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
12 Applied 8 Pro Applied
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
micasa.co.tz
10 Applied 7 Pro Applied
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
0 Negotiable or Not Mentioned
Tanzania, Morogoro
31 days ago
palvistahotel.com
16 Applied 11 Pro Applied
Pal vista Hotel in Morogoro is looking for an experienced Hotel Manager to oversee the daily operations of our establishment and ensure an exceptional guest experience. The ideal candidate will be responsible for managing staff, handling budgets, and maintaining the high standards of service our guests expect. You will play a crucial role in the strategic direction of the hotel while ensuring operational efficiency across all departments.
As a Hotel Manager, you will implement standard operating procedures, monitor financial performance, and lead a diverse team of professionals. Your goal will be to maximize profitability while ensuring that every guest enjoys a comfortable and memorable stay at Pal vista Hotel. You will also be responsible for maintaining relationships with vendors and ensuring compliance with all local regulations and safety standards.
Key Requirements
Proven experience as a Hotel Manager or similar executive role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software (PMS)
Financial management and budgeting experience
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
37 days ago
crowneplazadaressalaam.com
10 Applied 7 Pro Applied
Crowne Plaza Dar es Salaam is looking for a Front Office Executive to enhance our guest-focused team. In this role, you will go beyond routine check-ins to create memorable experiences for our guests from the moment they arrive. This position offers a unique opportunity to work in a fast-paced, international hotel environment where your contributions directly impact the reputation of a world-class brand.
As a Front Office Executive, you will be expected to demonstrate exceptional interpersonal skills and a deep understanding of hospitality standards. You will utilize your technical proficiency in Opera PMS to manage guest profiles and transactions efficiently. We provide an environment that encourages professional advancement and celebrates the vibrant energy of the Dar es Salaam hospitality industry.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
ramadaresortdar.com
9 Applied 6 Pro Applied
Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.
Key Requirements
Diploma or Certificate in Hospitality, Hotel Management, or related field
Minimum 1-2 years experience in a hotel front office
Proficiency in Opera or other Property Management Systems (PMS)
Excellent communication skills in English and Swahili
Strong customer service and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
9 Applied 6 Pro Applied
As a Receptionist at Hotel Verde Zanzibar, you will be the first point of contact for our international and local guests, playing a crucial role in shaping their first impression of our hotel. Your responsibilities will include managing the front desk, processing arrivals and departures, and handling guest inquiries with a high degree of professionalism and courtesy. You will also be tasked with managing reservations and ensuring all guest documentation is processed accurately.
We are looking for individuals who are passionate about service and possess excellent organizational abilities. You will work as part of a dedicated team to maintain the smooth operation of the front office while providing helpful information about our hotel's unique green features and the local Zanzibar area. This role is ideal for someone looking to build a career in high-end hospitality management within a forward-thinking and environmentally friendly hotel.
Key Requirements
Demonstrated passion for hospitality and customer care.
Proven reliability and ability to work flexible hours.
Professional appearance and welcoming demeanor.
Strong verbal and written communication skills in English.
Proficiency in using computer software and hotel management systems.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
60 days ago
gmail.com
10 Applied 7 Pro Applied
Pal Vista Hotel is seeking a highly experienced General Manager to oversee all aspects of our hotel operations in Morogoro. The successful candidate will be responsible for managing the daily activities of the hotel, ensuring the highest standards of guest satisfaction, and driving the financial performance of the establishment through strategic planning and efficient resource allocation.
This role involves leading a diverse team, implementing standard operating procedures, and maintaining the physical property. You will work closely with department heads to optimize service delivery and foster a positive working environment. Your expertise in the hospitality industry will be crucial in maintaining the hotel's reputation and ensuring long-term growth.
Key Requirements
Degree in Hospitality Management.
5+ years of experience in hotel management.
Strong leadership and team-building skills.
Proficiency in financial budgeting and forecasting.
Excellent communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
gmail.com
9 Applied 6 Pro Applied
We are seeking a highly skilled and disciplined Operation Manager to oversee the daily activities at Natale Security Limited. As we continue to expand our footprint in Dar es Salaam, we need a leader who can ensure that our security protocols are executed flawlessly and that our staff is well-managed. You will be responsible for coordinating operations at our Ubungo office and various client sites, ensuring high standards of service delivery.
The successful candidate will play a pivotal role in the strategic growth of the company. You will work closely with the executive team to optimize processes and maintain our reputation for excellence. If you have the experience and the drive to manage a fast-paced security environment where "Your Security our First Priority" is the guiding principle, we invite you to apply. This role involves significant field supervision and administrative oversight.
Key Requirements
Proven experience in operations management within the security sector
Strong leadership and effective team management skills
Excellent organizational and strategic planning abilities
High level of personal discipline and professional integrity
Bachelor’s degree in Business Administration or a related field
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
summer-hospitality.com
11 Applied 3 Ultra Applied
Zanzibar Summer Hospitality is seeking a strong, hands-on Business Manager / General Manager to lead the day-to-day management and performance of its luxury villa portfolio in Paje, Zanzibar. This role is central to maintaining the high standards of guest experience and operational excellence that define our brand. The successful candidate will be responsible for overseeing all aspects of property management, ensuring that the villas operate efficiently while providing a world-class experience for every visitor. You will work closely with staff to cultivate a culture of excellence and lead by example in a fast-paced, entrepreneurial environment.
In addition to operational oversight, the Business Manager will focus on commercial performance and revenue optimization. This includes managing budgets, cost controls, and property-level P&L to ensure financial health. You will act as the primary point of contact for owner relations, preparing detailed reports and ensuring compliance with all systems and controls. The ideal candidate will have extensive experience in pricing strategies, ADR/RevPAR tracking, and occupancy management, allowing them to drive growth and maximize the potential of the luxury villa portfolio. Your ability to handle guest issues and staff management with confidence will be key to your success in this role.
Key Requirements
Operational leadership and day-to-day management of luxury villa portfolio.
Commercial performance and revenue optimization strategies.
Effective owner relations and professional reporting for asset stakeholders.
Comprehensive team leadership and staff management expertise.
Maintaining high guest experience and hospitality standards.