FRONT DESK INTERN @ FK INTERNATIONAL SCHOOL
FK International School is seeking a dedicated and energetic Front Desk Intern to join our Pre & Primary Campus. This role is pivotal in creating a positive first impression for parents and visitors. The successful candidate will be responsible for managing front office operations, providing exceptional customer service, and supporting the school's enrollment goals by effectively communicating the values and benefits of our educational programs.
In addition to administrative tasks, the intern will act as a primary liaison between parents and the school administration, ensuring that inquiries are handled professionally and concerns are addressed promptly. Candidates should demonstrate a proactive attitude, excellent organizational skills, and the ability to maintain confidentiality. This internship offers a unique opportunity to gain experience within a prestigious international school environment following the Cambridge curriculum.
In addition to administrative tasks, the intern will act as a primary liaison between parents and the school administration, ensuring that inquiries are handled professionally and concerns are addressed promptly. Candidates should demonstrate a proactive attitude, excellent organizational skills, and the ability to maintain confidentiality. This internship offers a unique opportunity to gain experience within a prestigious international school environment following the Cambridge curriculum.
Key Requirements
Strong sales and persuasion skills with ability to confidently promote the school.
Ability to convert parent inquiries into enrolments through effective communication.
Excellent communication and customer service skills for diverse stakeholders.
High level of professionalism, empathy, and discretion in all interactions.
Strong organizational and administrative skills to manage office workflow.
Ability to handle parent concerns calmly and effectively under pressure.
Detail-oriented with a high respect for data confidentiality and privacy.
Proactive and able to multitask in a fast-paced school environment.
Facilitating clear communication between parents/guardians and school administration.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Fluency in English and Swahili is highly preferred.
A positive attitude and a willingness to learn school operations.