CUSTOMER SERVICE & SALES REPRESENTATIVE @ WAJENZI PROFESSIONAL
Wajenzi Professional is currently seeking a highly motivated and versatile Customer Service & Sales Representative to join their growing team. This role is central to managing the company's front-desk operations and serves as the primary point of contact for clients. The successful candidate will be responsible for engaging with customers through various channels, including WhatsApp Business, professional email platforms, and face-to-face interactions, to provide information about services and close sales opportunities.
In addition to direct sales, the candidate will be expected to utilize basic CRM tools and Microsoft Office to manage client data and ensure seamless communication across the organization. The role requires a unique blend of administrative efficiency and sales acumen, particularly within the context of the construction industry. As a representative of Wajenzi Professional, you will maintain high standards of professionalism and help build long-term relationships with a diverse clientele in Tanzania.
In addition to direct sales, the candidate will be expected to utilize basic CRM tools and Microsoft Office to manage client data and ensure seamless communication across the organization. The role requires a unique blend of administrative efficiency and sales acumen, particularly within the context of the construction industry. As a representative of Wajenzi Professional, you will maintain high standards of professionalism and help build long-term relationships with a diverse clientele in Tanzania.
Key Requirements
Diploma or degree in Sales & Marketing, Business Administration, or related field
At least 2 years' experience in customer service front desk, or sales
Strong communication skills in English & Swahili (written and spoken)
Proficiency in WhatsApp Business, email platforms, Microsoft Office & basic CRM tools
Ability to multitask and manage multiple client interactions
Experience in the construction industry is an added advantage
Demonstrated ability to meet sales targets and KPIs
Strong organizational skills and attention to detail
Ability to work effectively under pressure in a fast-paced environment
Excellent interpersonal skills and a customer-centric mindset