0 Negotiable or Not Mentioned
Tanzania, Zanzibar
68 days ago
world-travelling.com
15 Applied 11 Pro Applied
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
64 days ago
outlook.com
15 Applied 5 Ultra Applied
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
0 Negotiable or Not Mentioned
Tanzania, Kiwengwa
55 days ago
gmail.com
11 Applied 8 Pro Applied
Tembo Kiwengwa Resort is hiring professional Receptionists to provide a warm and efficient welcome to our guests. You will handle daily front desk operations and act as an ambassador for our brand, ensuring every guest feels valued. This role is essential for creating a positive first impression and maintaining guest satisfaction throughout their stay.
You will be responsible for check-ins, check-outs, and answering guest queries regarding the resort and local attractions in Zanzibar. We provide meals, transport, and a supportive environment for all our team members. Join us and grow your career in a luxury 4-star setting.
Key Requirements
Proven experience of 2-3 years in a hotel reception role.
Experience in 3-star or 4-star hotel environments preferred.
Excellent command of the English language.
Proficiency in front office software and Microsoft Office.
Strong interpersonal and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
60 days ago
stantourstz.com
15 Applied 11 Pro Applied
Stan Safaris is a leading Tanzanian tour operator dedicated to providing unique and customized safari experiences across the African continent. We are currently searching for a high-caliber General Manager for Hospitality and Tours Operations to provide strategic leadership and operational oversight across our lodge, transport, and tour divisions. This role is central to our mission of promoting authentic and responsible travel, ensuring that every guest journey connects them deeply with nature and local communities through our managed properties such as Selous Kinga Lodge and Kinga Homes. The General Manager will be responsible for driving business development, implementing robust marketing strategies, and identifying new revenue-generating opportunities within the tourism sector. This position oversees comprehensive tour operations, including fleet management, vehicle maintenance, and logistics for our safari bookings and car hire services. The successful candidate will manage departmental performance, maintain rigorous health and safety standards, and build enduring relationships with international stakeholders and local partners to enhance the company's global presence and ensure guest satisfaction.
Key Requirements
Bachelor’s degree in Hotel Management, Hospitality Management, Tourism, Business Administration, or a related field
A postgraduate qualification will be an added advantage
Minimum of 10 years’ experience in the hospitality and tourism industry
Experience preferably within a luxury lodge or hotel environment
At least 5 years’ experience serving as a General Manager or Assistant General Manager
0 Negotiable or Not Mentioned
Tanzania, Kariakoo
58 days ago
gmail.com
5 Applied 4 Pro Applied
Hotel Rolax is currently looking for an experienced and diligent Hotel Housekeeper to join our hospitality team in the vibrant area of Kariakoo. The primary objective of this role is to provide a clean and safe environment for our guests, ensuring that all rooms and public spaces meet our high standards of cleanliness. The candidate will play a crucial role in maintaining the reputation of the hotel by providing efficient and high-quality housekeeping services.
The duties involve a variety of tasks including dusting, vacuuming, mopping, changing linens, and restocking guest supplies. We are looking for someone who is proactive, has a keen eye for detail, and possesses a positive attitude towards work. Since the hotel operates daily, the candidate should be prepared to work flexible hours and contribute to the overall guest experience through their dedication and hard work.
Key Requirements
Diploma in Hotel management
At least 2 years of work experience in the same field
Able to speak and understand English fluently
Must be over 22 years of age
Must live near or around the Kariakoo area
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
80 days ago
cowrieshellbeachapartments.co.ke
14 Applied 10 Pro Applied
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
34 days ago
crowneplazadaressalaam.com
10 Applied 7 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Mafia Island
50 days ago
eightcontinents.co.uk
13 Applied 9 Pro Applied
Signature Collection by Eight Continents is seeking a dedicated Front Office Manager to join our team on the pristine shores of Mafia Island. This role is central to delivering exceptional guest experiences, overseeing all front desk operations, and ensuring the smooth arrival and departure processes for our guests. You will lead a team of hospitality professionals to maintain high standards of service excellence in a remote and luxurious island setting. The successful candidate will be responsible for managing guest inquiries, coordinating with other departments, and optimizing room occupancy. We are looking for someone with a proven track record in upscale hospitality who can adapt to the unique challenges of island operations while maintaining the brand's commitment to quality and innovation.
Key Requirements
Proven experience as a Front Office Manager in upscale hospitality environments.
Strong leadership and team management skills to oversee front desk operations.
Excellent organizational and multitasking abilities for high-pressure environments.
Outstanding communication and interpersonal skills for guest interaction.
Guest-centric approach with a deep commitment to service excellence.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
kaziconnect.co.tz
12 Applied 1 Casual Applied
The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.
Key Requirements
Bachelor’s degree or Diploma in Hospitality Management, Tourism, or a related field.
Extensive experience in hotel or lodge reservation management.
Proficiency in using property management systems (PMS) and online booking platforms.
Excellent customer service skills with a guest-centric approach.
Strong leadership and team management abilities.