0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
80 days ago
ramadaresortdar.com
11 Applied 8 Pro Applied
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
0 Negotiable or Not Mentioned
Tanzania, Arusha
48 days ago
gmail.com
7 Applied 5 Pro Applied
Gongali HR Office is seeking a dedicated and professional Hotel Receptionist to join a dynamic team in Njiro, Arusha. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires an individual who is organized, friendly, and capable of managing various administrative tasks while maintaining a high standard of service. The successful candidate will be responsible for managing room bookings, responding to guest inquiries via phone and email, and coordinating with other hotel departments to ensure guest satisfaction. Located in the vibrant area of Njiro, Arusha, this position offers an opportunity to work in a fast-paced hospitality environment. Candidates must have at least one year of relevant experience and a passion for the tourism industry.
Key Requirements
Minimum of one year experience in hotel reception or related hospitality role.
Proficiency in English and Swahili to facilitate effective communication.
Strong communication and interpersonal skills to handle guest inquiries.
Experience with property management systems (PMS) or hotel booking software.
Ability to handle check-ins and check-outs efficiently and accurately.
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
80 days ago
cowrieshellbeachapartments.co.ke
8 Applied 6 Pro Applied
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
5 Applied 4 Pro Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our front-of-house team. As the primary point of contact for our guests, you will be responsible for creating a lasting first impression by providing exceptional service and a warm, welcoming environment. This role involves a variety of administrative and guest-facing tasks aimed at ensuring the highest levels of satisfaction for visitors at our luxury resort and spa facility in Zanzibar.
The successful candidate will manage guest arrivals and departures, handle incoming calls and email correspondence, and oversee booking schedules with precision. Beyond administrative duties, you will be expected to maintain office organization and provide local information to guests, enhancing their overall stay experience. This position offers a unique opportunity to grow within a prestigious hospitality environment that values professional excellence and local expertise.
Key Requirements
Minimum of 2 years of professional experience in the hospitality sector within Zanzibar.
Proven ability to greet and assist guests with a professional and welcoming personality.
Demonstrated proficiency in handling high volumes of phone calls and professional email correspondence.
Experience in managing complex bookings and maintaining detailed schedules.
Strong organizational skills to maintain efficient front office operations.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
36 days ago
znz.hotelverde.com
9 Applied 6 Pro Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our hospitality team in Zanzibar. As the first point of contact for our guests, the Receptionist plays a vital role in ensuring a seamless and luxury experience from arrival to departure. The ideal candidate will possess a welcoming personality and a commitment to providing exceptional guest service in a fast-paced resort environment.
Key responsibilities for this role include greeting and assisting guests, handling incoming telephone calls and email correspondence, and managing guest bookings and schedules with precision. Additionally, the successful candidate will be responsible for maintaining office organization and ensuring that the front desk area reflects the high standards of our resort. Applicants must have a minimum of two years of hospitality experience within Zanzibar to ensure a deep understanding of the local industry and guest expectations.
Key Requirements
Minimum of 2 years experience in the hospitality industry specifically in Zanzibar.
Strong verbal and written communication skills in English and Swahili.
Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
Proven ability to multitask and manage time effectively under pressure.
Professional, welcoming, and hospitable personality.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 11 Pro Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
47 days ago
morenahotel.com
7 Applied 2 Ultra Applied
Morena Hotel is looking for a professional Receptionist to join our team in Dodoma. The successful candidate will be the first point of contact for our guests, handling front desk operations, answering inquiries, and ensuring a welcoming environment. Responsibilities include managing guest check-ins and check-outs, processing payments, and coordinating with other departments to meet guest needs.
This role requires a dedicated individual who can maintain a high level of professionalism while managing a busy lobby. You will play a crucial role in shaping the guest experience and representing the brand values of Morena Hotel as one of the preferred hotels in the region. The designated work location for this position is Dodoma.
Key Requirements
High school diploma or equivalent qualification
Proven experience as a Receptionist or Front Office Representative
Proficiency in Microsoft Office Suite and hotel management software
Excellent written and verbal communication skills in English and Swahili
Professional attitude and appearance at all times
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
108 days ago
crowneplazadaressalaam.com
13 Applied 9 Pro Applied
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
7 Applied 5 Pro Applied
African Scenic Safaris is inviting applications for the position of Receptionist to be the first point of contact for our valued guests. In this role, you will welcome visitors, handle bookings, and manage various front desk operations to ensure a seamless experience for everyone who walks through our doors. Your professionalism and friendliness will set the tone for our guests' stay.
You will be responsible for providing accurate information regarding our services and safari packages while maintaining an organized and efficient workspace. We are looking for an individual who embodies our values of people, passion, and excellence. If you are a dedicated professional who loves interacting with people and thrives in a hospitality setting, we want to hear from you.
Key Requirements
Previous experience as a receptionist or front desk agent.
Fluency in both written and spoken English.
Proficiency in using booking software and computer systems.
Excellent interpersonal and customer service skills.
Ability to handle phone calls and email inquiries professionally.