0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3984 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2085 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2223 Views
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2173 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
614 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
597 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2231 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2337 Views
Crowne Plaza Dar es Salaam is looking for a Front Office Supervisor to lead our dedicated guest services team. We are seeking a vibrant, guest-centric professional who is passionate about delivering world-class Tanzanian hospitality and creating memorable experiences from the very first interaction. As a supervisor, you will be responsible for overseeing front desk operations, ensuring guest satisfaction, and maintaining the high standards expect
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1103 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
575 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
fkschools.sc.tz
1310 Views
FK International School is seeking a dedicated and energetic Front Desk Intern to join our Pre & Primary Campus. This role is pivotal in creating a positive first impression for parents and visitors. The successful candidate will be responsible for managing front office operations, providing exceptional customer service, and supporting the school's enrollment goals by effectively communicating the values and benefits of our educational programs.
In addition to administrative tasks, the intern will act as a primary liaison between parents and the school administration, ensuring that inquiries are handled professionally and concerns are addressed promptly. Candidates should demonstrate a proactive attitude, excellent organizational skills, and the ability to maintain confidentiality. This internship offers a unique opportunity to gain experience within a prestigious international school environment following the Cambridge curriculum.
Key Requirements
Strong sales and persuasion skills with ability to confidently promote the school.
Ability to convert parent inquiries into enrolments through effective communication.
Excellent communication and customer service skills for diverse stakeholders.
High level of professionalism, empathy, and discretion in all interactions.
Strong organizational and administrative skills to manage office workflow.
Ability to handle parent concerns calmly and effectively under pressure.
Detail-oriented with a high respect for data confidentiality and privacy.
Proactive and able to multitask in a fast-paced school environment.
Facilitating clear communication between parents/guardians and school administration.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Fluency in English and Swahili is highly preferred.
A positive attitude and a willingness to learn school operations.
0 Negotiable or Not Mentioned
Kenya
12 days ago
maishahr.com
1235 Views
Maisha HR Consulting Ltd is dedicated to connecting top-tier talent with exceptional opportunities across Kenya. We are currently seeking professional and proactive Receptionists to join our clients' teams. The successful candidates will be stationed in one of three strategic locations: Kitengela, Gilgil, or Nakuru. As the primary point of contact for the office, you will play a vital role in representing the company's brand and ensuring that all visitors and clients receive a warm and professional welcome.
In this role, your responsibilities will extend beyond greeting guests. You will be expected to manage multi-line phone systems, handle incoming and outgoing correspondence, and support administrative functions to ensure office efficiency. We are looking for individuals who are driven, professional, and ready to grow their careers within a supportive and dynamic environment. If you possess excellent communication skills and a passion for customer service, we encourage you to apply for these positions in Kitengela, Gilgil, or Nakuru.
Key Requirements
A minimum of a high school diploma or equivalent qualification.
Proven experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
Hands-on experience with office equipment such as fax machines and printers.
Professional appearance and a positive, helpful attitude.
Excellent written and verbal communication skills in English and Swahili.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills and the ability to multitask effectively.
Strong time-management skills and the ability to prioritize tasks.
Capacity to work effectively in Kitengela, Gilgil, or Nakuru locations.
0 Negotiable or Not Mentioned
Kenya, Mombasa
7 days ago
maryjoyschools.com
1102 Views
Maryjoy School in Mombasa is looking for a professional Secretary to manage front office operations and provide administrative support. The Secretary will serve as the first point of contact for parents, visitors, and students, requiring a high degree of professionalism and excellent communication skills. Responsibilities include handling school correspondence, managing records, and ensuring the smooth flow of daily administrative tasks within the front office. This role is vital in maintaining the school's professional image and ensuring efficient communication between the administration and the school community.
The ideal candidate will be highly organized and proficient in computer applications such as Microsoft Word, Excel, and email management. Located in the Bombolulu area of Mombasa, this position requires an individual who can multitask effectively in a busy school environment. The school values staff members who are proactive, detail-oriented, and capable of working independently while being part of a collaborative team. This is an excellent opportunity for an administrative professional looking to contribute to a dynamic educational institution.
Key Requirements
Certificate or Diploma in Secretarial Studies or Office Administration
Proficiency in computer skills including Word, Excel, and Email
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities
Professional appearance and demeanor
Ability to handle confidential information with discretion
Previous experience in a school setting is highly desirable
Fluency in English and Kiswahili
Ability to multitask and work under pressure
High level of accuracy in data entry and filing
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1492 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1677 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
314 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya
6 days ago
gmail.com
384 Views
Hadca Logistics Ltd is looking for a dedicated professional to join our team as a Logistics and Concierge Operations Specialist. As a leading name in Kenya for executive, luxury, and bespoke concierge services, we pride ourselves on delivering top-tier experiences to our clientele. This role involves managing complex travel and logistics requirements, ensuring that every detail of our luxury hire services meets the high standards our clients expect. The successful candidate will be responsible for coordinating activities across our key locations, including our office along Moi Southlake Road in Naivasha and our Nairobi branch in Parklands. You will work closely with the management team to optimize routes, manage client bookings, and maintain our reputation as Kenya's most trusted logistics partner. This position offers a unique opportunity to work in a high-stakes, luxury environment where excellence is the minimum requirement.
Key Requirements
Proficiency in coordinating high-end logistics and luxury concierge services for executive clients.
Strong communication skills to interact with high-net-worth individuals and corporate partners.
Experience in fleet management and vehicle hire operations within the Kenyan market.
Ability to manage logistics schedules across multiple branches, specifically Naivasha and Nairobi Parklands.
A valid driver's license and a clean driving record if operational support is required.
High level of organizational skills to handle bespoke requests and luxury travel arrangements.
Familiarity with local routes and traffic patterns in Nairobi and the Naivasha region.
Proven ability to work under pressure and meet tight deadlines in a fast-paced environment.
Excellent problem-solving skills to resolve logistical challenges in real-time.
Proficiency in using logistics management software and basic office productivity tools.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
gmail.com
205 Views
Afridrive Carhire & Tours is a premier mobility solutions provider based in Nairobi, Kenya. We are dedicated to offering a comprehensive suite of services including professional car hire, leasing, and vehicle sales. Our commitment to excellence is reflected in our personalized pre-purchase consultations and seamless airport transfers. We strive to deliver convenience and reliability to both individual travelers and corporate partners throughout the Nairobi region.
We are currently seeking motivated individuals to partner with us in delivering exceptional customer experiences and high-quality transportation solutions. In this role, you will be part of a team focused on providing customized tour packages and efficient mobility services. The ideal candidate will be located in or near Kasarani and possess a strong work ethic, professional demeanor, and a passion for the travel and mobility industry. Join us as we continue to grow and redefine transportation standards in Kenya.
Key Requirements
Valid Kenyan driver's license with a clean driving record.
Proven experience in car hire or professional tour operations.
In-depth knowledge of Nairobi's road networks and popular tourist destinations.
Excellent communication and interpersonal skills in English and Swahili.
Ability to manage airport transfers and adhere to strict timing requirements.
Familiarity with car sales processes and pre-purchase vehicle consultations.
Strong commitment to passenger safety and vehicle maintenance standards.
Ability to work flexible hours, including weekends and public holidays.
Professional appearance and a customer-centric attitude.
High school diploma or relevant vocational training in hospitality or tourism.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
13 days ago
beachsafari.com
1185 Views
Beach & Safari Holidays is looking for a dedicated Product Specialist to join our fully integrated travel company. We specialize in providing comprehensive travel experiences including Zanzibar beach holidays, mainland safaris, and seamless combination trips across Tanzania. All our operations are managed in-house, ranging from boutique hotels and luxury resorts to camps, aviation services, and safari vehicles.
In this role, you will become a subject matter expert in our extensive product portfolio. Your primary focus will be developing attractive travel specials and high-performing marketing campaigns. You will play a vital role in promoting our lodges and resorts, including supporting the launch of upcoming openings. By analyzing performance data and working closely with sales and marketing teams, you will optimize our offerings to ensure they meet the needs of diverse international markets.
Key Requirements
Experience in tourism, hospitality, or travel product management.
Strong commercial mindset and understanding of market sales trends.
Ability to package and position travel products effectively.
Highly organized and detail-oriented approach.
Knowledge of Tanzania and safari travel (strong advantage).
Willingness to travel internationally for trade shows and events.
Fluent in English (written and spoken).
Proficiency in data analysis to optimize offers.
Ability to collaborate with cross-functional teams (Sales, Marketing).
Experience in launching and positioning new hotel or lodge properties.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
silentocean.com
3072 Views
The Customer Service Officer will serve as the primary point of contact for clients using the Kilimanjaro Inland Container Depot. You will handle inquiries, resolve issues related to container status, and ensure that customers receive a modern, high-quality service experience. This role is crucial for building the reputation of our newly opened terminal near the Dar es Salaam Port.
We are looking for innovative and competent candidates who can demonstrate excellent interpersonal skills. You will work closely with the documentation and yard teams to provide accurate information to importers and exporters. Note that no salary information was included in the hiring notice; inquiries regarding compensation should be addressed during the recruitment process.
Key Requirements
Excellent verbal and written communication skills in English and Swahili.
Diploma or Degree in Business Administration, Marketing, or related field.
Prior experience in customer service within the logistics or shipping industry.
Ability to remain calm and professional under pressure or when handling complaints.
Strong multitasking abilities to manage multiple client accounts.
Proficiency in Microsoft Office, particularly Excel and Word.
Basic understanding of import/export documentation and port procedures.
Proactive problem-solving skills to assist clients effectively.
Strong interpersonal skills to work within a diverse team.
High level of integrity and professional ethics.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
500 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1288 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1656 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Tanzania, Arusha
17 days ago
visionpath.co.tz
1246 Views
Vision Path is seeking professional Female Butlers for an immediate hire position in Arusha, Tanzania. This role requires providing personalized and professional service to guests while maintaining the highest standards of hospitality. Successful candidates will manage household tasks, serve meals, and ensure that all guest needs are met with efficiency and grace. The position demands a high level of cleanliness and organization to ensure guest satisfaction.
You will be responsible for upholding the reputation of a 4 or 5-star facility through discreet and polished service. This role is exclusively open to Tanzanian nationals who possess the necessary experience in luxury hospitality environments. The successful candidate must show a commitment to excellence and a detailed understanding of fine dining etiquette and guest relations.
Key Requirements
Minimum 2-3 years of experience as a butler in a 4/5 star hotel or villa
Strong communication and organizational skills
Knowledge of etiquette and fine dining service
Discreet, polished, and attentive to detail
Ability to provide personalized and professional service to guests
Experience in managing household tasks and serving meals
Commitment to maintaining high standards of cleanliness and organization
Must be a Tanzanian National
Proficiency in housekeeping management and guest relations
Excellent interpersonal skills and professional demeanor
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
onfonmicrofinance.co.tz
2974 Views
As a Call Center Agent at Onfon Microfinance in Dar es Salaam, Tanzania, you will serve as a vital link between the company and its clients. Your primary focus will be delivering top-tier customer service through various communication channels, primarily phone interactions. You will be responsible for managing inbound inquiries, addressing customer concerns with professionalism, and providing accurate information regarding microfinance products a
0 Negotiable or Not Mentioned
Kenya, Nairobi
26 days ago
gmail.com
1654 Views
Mirari Technical Training Institute is seeking a dedicated and organized Admin Officer to join our team in Nairobi. In this role, you will be responsible for overseeing the daily office operations and managing critical student records. Your duties will include handling professional communication through calls and emails, serving as the first point of contact at the front desk, and supporting the admissions process. Additionally, you will play a key role in tracking the student lifecycle from enrollment to job placement, ensuring that all data is accurately maintained in our CRM systems. As part of our growing tech training environment, the Admin Officer will also collaborate with the marketing team to provide social media updates and assist in student coordination activities. We are looking for a candidate with a strong background in Business Administration who is passionate about technical education and skills development. This position offers an immediate start date for a reliable professional who thrives in a dynamic, fast-paced setting and is committed to helping students achieve career success through technical training.
Key Requirements
Diploma/Degree in Business Administration or related field
Strong communication & organizational skills
Computer literacy (Word, Excel, Email)
Experience or familiarity with tech training/bootcamp environments (preferred)
Knowledge of CRM systems & data tracking
Ability to manage office operations & student records efficiently
Experience handling calls, emails & front desk communication
Ability to support admissions & student coordination
Willingness to assist in marketing & social media updates
Capability to track student lifecycle & job placement processes
~300,000 Mentioned
Tanzania, Dar es Salaam
21 days ago
gmail.com
2369 Views
Smart Hope is looking for a dedicated Customer Service & Recruitment Officer to join our team at the Sinza White Inn office in Dar es Salaam. The primary focus of this role is to manage customer inquiries and oversee the recruitment and training process for domestic staff. You will be responsible for communicating with clients through various channels, including phone calls and messages, to ensure their needs are met effectively. Additionally, you will perform interviews and provide necessary training to domestic workers, ensuring they are well-prepared for their roles. The salary for this position is 300,000/= with a performance-based increase expected after the first four months of service.
In addition to recruitment and training, the officer will handle continuous follow-ups with both clients and employees to maintain high service standards and resolve any emerging challenges. This role requires a proactive individual who is comfortable using mobile technology and social media for business communication. Priority will be given to candidates who reside near the Sinza area. If you have a minimum of a certificate-level education and possess strong communication and persuasive skills, we encourage you to apply before the deadline of April 2nd, 2026. This is an excellent opportunity for a hardworking professional to grow within a dynamic organization.
Key Requirements
Must possess a Certificate or higher level of education.
Demonstrated ability to speak and write effectively in English.
Strong communication and persuasive skills to interact with clients.
Highly hardworking, self-motivated, and disciplined.
Proficient in using mobile devices and navigating social media platforms.
Capability to conduct professional interviews and staff training sessions.
Effective at performing consistent follow-ups with both customers and employees.
Skilled at listening to and resolving customer complaints or challenges.
Ability to maintain professional relationships with diverse stakeholders.
Priority will be given to candidates residing near Sinza, Dar es Salaam.
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
773 Views
LESA Dental Surgery is currently seeking a dedicated and professional Clinic Receptionist to join our team in Moshi Mjini. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the clinic's front desk. Responsibilities include managing appointments, greeting patients upon arrival, and handling various administrative duties essential to a busy dental practice.
The role requires a high level of organization and the ability to multitask effectively in a healthcare setting. Candidates should possess a Diploma in Medical or Health Administration and demonstrate strong communication skills in both Swahili and English. If you are a proactive individual with a background in clinical administration and a passion for patient care, we encourage you to apply for this exciting opportunity at our Moshi location.
Key Requirements
Diploma (Or equivalent to) with relevant certificates in Medical Administration and/or Health Administration.
Proven Computer Literacy and proficiency in office software.
Fluent in Swahili (Speaking and Writing).
Fluent in English (Speaking and Writing).
Up to 2 years of experience as a Clinic Receptionist.
Excellent interpersonal and communication skills for patient interaction.
Strong organizational skills to manage patient appointments and clinic schedules.
Ability to handle front-desk administrative tasks, including filing and data entry.
Knowledge of medical terminology and basic health administration procedures.
Professional appearance and a positive attitude suitable for a medical environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
bettercareer.co.tz
884 Views
bettercareer is currently seeking a dynamic and professional Frontline Sales representative to be stationed at a luxury villa in Nungwi, Zanzibar. As the first point of contact at the villa, you will play a crucial role in representing the brand and managing the initial interaction with potential buyers. Your primary responsibility will be to welcome visitors, distinguish between casual lookers and serious prospective buyers, and ensure that high-value leads are efficiently directed to the sales team for closing.
The ideal candidate should have a background in sales, hospitality, or high-end customer service. This role requires someone who can maintain a composed and sharp presence throughout the day, often standing and engaging with guests without direct supervision. If you are observant, professional, and possess the stamina to perform in a fast-paced environment, this is an excellent opportunity to work in the vibrant tourism and real estate sector of Zanzibar. Possible work locations mentioned include Nungwi, Zanzibar.
Key Requirements
Experience in sales, hospitality, or customer-facing roles.
Composed, sharp, and observant character.
Ability to stand, engage, and perform all day without supervision.
Excellent communication and interpersonal skills in English.
Professional appearance and demeanor suitable for high-end luxury villas.
Ability to identify and qualify potential property buyers effectively.
Strong customer service orientation and guest relations skills.
Proactive approach to engaging with visitors and tourists.
Reliable and punctual with a strong work ethic.
Ability to work independently in a dynamic environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
darceramica.co.tz
225 Views
Dar Ceramica is seeking ambitious and energetic Sales Executive Interns to join our dynamic team in Dar es Salaam. This role is pivotal in driving our growth within the ceramics industry by identifying new sales opportunities through proactive outreach methods such as cold calling, field visits, and networking. Interns will play a crucial role in building the company's customer base while providing valuable feedback to product developers to ensure our offerings align with current market demands and customer expectations. This position offers a unique opportunity to gain hands-on experience in business development and relationship management in a fast-paced environment.
In addition to sales activities, candidates will collaborate with the marketing department to develop and execute promotional strategies aimed at reaching target audiences. You will be responsible for maintaining meticulous records of sales interactions and appointments, ensuring high standards of customer service are upheld to maximize customer lifetime value. Successful candidates will focus on becoming product experts, offering tailored solutions to clients while helping to establish a robust database for future business opportunities. This role is ideal for individuals looking to start their career in professional sales and marketing.
Key Requirements
Strong verbal and written communication skills for collaborating with colleagues and clients.
Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
Problem-Solving: Ability to identify and solve problems related to digital marketing campaigns.
Creativity: Ability to come up with innovative ideas and strategies.
Time Management and Organization: Ability to manage multiple projects, meet deadlines, and stay organized.
Adaptability: Ability to learn new skills and adapt to changes in the digital marketing landscape.
Ability to ride motorbike will be an added advantage.
Proficiency in basic computer applications and reporting tools.
In-depth knowledge of company products and industry standards.
Ability to maintain positive business and customer relationships.
Proactive attitude toward seeking new sales opportunities through networking.
Strong interpersonal skills to manage customer complaints and appointments.