0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
463 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
368 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
571 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
Proven ability to work effectively within a team environment.
Advanced English language skills with at least 90% proficiency.
Experience in managing benefits enrollments and plan modifications.
Capability to handle Life, Short-Term Disability, and Long-Term Disability claims.
Strong communication skills for interacting with employees and insurance carriers.
~24,000 Mentioned
Kenya, Nairobi
7 days ago
morsanhr.co.ke
776 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
~50,000 Mentioned
Kenya, Nairobi
6 days ago
careercurveconsultants.co.ke
432 Views
Our client is seeking highly motivated Property Advisors to drive sales for an exclusive off-plan residential project in Kileleshwa, one of Nairobi’s most sought-after locations. This role is ideal for results-driven sales professionals with a passion for luxury real estate and investment advisory. You will join a dynamic property firm delivering premium developments and play a key role in promoting off-plan units to both local and international buyers.
Responsibilities include generating leads through networking, referrals, and digital platforms, as well as conducting property presentations, site visits, and virtual tours. You will advise clients on various investment opportunities and structured payment plans, building and maintaining strong relationships with potential investors. The position offers a competitive salary of Ksh 50,000 – 80,000 plus attractive commissions and performance-based incentives, providing significant career growth within a fast-growing real estate firm.
Key Requirements
3+ years’ experience in sales (real estate preferred).
Strong negotiation skills.
Excellent communication and interpersonal skills.
Professional presentation skills.
Proven ability to meet or exceed sales targets.
Knowledge of Nairobi’s real estate market.
Ability to generate leads through networking and digital platforms.
Experience conducting property presentations and site visits.
Skilled in advising clients on investment opportunities and payment plans.
Strong relationship management skills for building investor trust.
0 Negotiable or Not Mentioned
Kenya, Remote
9 days ago
jiji.co.ke
1273 Views
Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.
Key Requirements
At least 1 year of experience in Telesales or professional sales.
Demonstrated ability in persuasion and effective communication.
Strong confidence in handling customer objections and closing sales deals.
A highly motivated and results-driven mindset to meet targets.
Professional fluency in both Swahili and Luganda languages.
Ability to present, promote, and sell products to diverse client bases.
Proven experience in building and maintaining long-term client relationships.
Capability to resolve customer concerns and issues promptly and efficiently.
Strong organizational and time management skills for managing multiple accounts.
Ability to adapt to a fun work culture and work effectively in remote settings.
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
396 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
9 days ago
lesadentalsurgery.or.tz
768 Views
LESA Dental Surgery is currently seeking a dedicated and professional Clinic Receptionist to join our team in Moshi Mjini. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the clinic's front desk. Responsibilities include managing appointments, greeting patients upon arrival, and handling various administrative duties essential to a busy dental practice.
The role requires a high level of organization and the ability to multitask effectively in a healthcare setting. Candidates should possess a Diploma in Medical or Health Administration and demonstrate strong communication skills in both Swahili and English. If you are a proactive individual with a background in clinical administration and a passion for patient care, we encourage you to apply for this exciting opportunity at our Moshi location.
Key Requirements
Diploma (Or equivalent to) with relevant certificates in Medical Administration and/or Health Administration.
Proven Computer Literacy and proficiency in office software.
Fluent in Swahili (Speaking and Writing).
Fluent in English (Speaking and Writing).
Up to 2 years of experience as a Clinic Receptionist.
Excellent interpersonal and communication skills for patient interaction.
Strong organizational skills to manage patient appointments and clinic schedules.
Ability to handle front-desk administrative tasks, including filing and data entry.
Knowledge of medical terminology and basic health administration procedures.
Professional appearance and a positive attitude suitable for a medical environment.
0 Negotiable or Not Mentioned
Kenya, Nairobi
7 days ago
gmail.com
655 Views
Tromedics Kenya LTD is seeking a dedicated Secretary with Managerial Responsibilities to join their team in Nairobi. The role is designed for a proactive individual who can manage office coordination while simultaneously supporting broader administrative and managerial functions. Key duties include managing schedules, coordinating meetings, handling official correspondence, and maintaining organized records to ensure the smooth flow of daily operations.
As the company grows, the successful candidate will have the opportunity to take on more responsibility and transition into a formal managerial role. This position serves as a vital link between management and staff, requiring a professional and trustworthy individual who can work independently. The ideal candidate will be professional, trustworthy, and eager to grow within a developing organizational environment.
Key Requirements
Previous experience in secretarial or administrative work.
Excellent organizational and time management skills.
Strong verbal and written communication abilities.
Ability to coordinate complex office activities effectively.
Demonstrated professional demeanor and trustworthiness.
Capability to work independently without constant supervision.
Willingness to take on increased responsibilities and grow into a managerial role.
Proficiency in managing schedules and coordinating meetings.
Skill in maintaining accurate digital and physical records.
Ability to act as an effective liaison between management and staff.
Experience with office software and management tools.
High level of attention to detail in record keeping.
0 Negotiable or Not Mentioned
Kenya
9 days ago
pioneerinsurance.co.ke
935 Views
Pioneer Insurance is an established institution with a 96-year legacy, currently embarking on a strategic expansion to scale its operations across the region. We are seeking dynamic Business Development Officers to drive our Retail Business Channel, focusing on delivering excellence and future-oriented solutions to our diverse clientele. This is an opportunity to join a team defined by its commitment to both client success and employee growth.
The successful candidates will be stationed in various regions across Kenya, including Embu, Mombasa, Voi, Kericho, Eldoret, Homa Bay, Kisii, and Bungoma. As a Business Development Officer, you will be responsible for building high-value relationships, implementing sales-driven strategies, and contributing to the overall strategic growth of the retail channel. We are looking for self-driven professionals who can thrive in a fast-paced environment and uphold the excellence associated with the Pioneer Insurance brand.
Key Requirements
Must be a self-driven professional with a growth-oriented mindset.
Proven experience as a sales-driven strategist.
Demonstrated passion for building and maintaining high-value relationships.
Ability to drive and expand the Retail Business Channel.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently across specified regions in Kenya.
A minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Deep understanding of the insurance industry and retail market dynamics.
Proficiency in sales reporting and CRM management tools.
Ability to meet and exceed monthly business development targets.
Strong organizational and time-management skills.