0 Negotiable or Not Mentioned
Kenya, Nairobi
66 days ago
solvoglobal.com
15 Applied 11 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
0 Negotiable or Not Mentioned
Kenya, Nairobi
64 days ago
solvoglobal.com
14 Applied 10 Pro Applied
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
0 Negotiable or Not Mentioned
Kenya, Nairobi
67 days ago
solvoglobal.com
13 Applied 9 Pro Applied
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
0 Negotiable or Not Mentioned
Kenya, Nairobi
57 days ago
solvoglobal.com
14 Applied 10 Pro Applied
Solvo Global is currently expanding its operations and is seeking dedicated Senior Customer Service Representatives to join our onsite team in Nairobi, Kenya. This role is designed for professionals who excel in dynamic environments and possess a passion for delivering exceptional support. As a senior member of the team, you will be responsible for handling high volumes of inbound calls, managing complex reservations, and ensuring all customer inquiries regarding routes, schedules, and policies are addressed with the utmost accuracy. In addition to core support duties, successful candidates will be tasked with processing cancellations and refunds, while maintaining precise records within our internal reservation systems. We offer a collaborative and people-driven work environment where career growth is encouraged through ongoing support and training. This position requires candidates to be flexible with their schedules to cover critical shifts, ensuring that our global customer base receives consistent, high-quality service at all times.
Key Requirements
2+ years of call center or customer service experience
Fluent English with a neutral accent
Ability to cover longer and critical shifts
Strong background in inbound telephone support
Proficiency in processing reservations, changes, cancellations, and refunds
~24,000 Mentioned
Kenya, Nairobi
68 days ago
morsanhr.co.ke
10 Applied 7 Pro Applied
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
solvoglobal.com
10 Applied 7 Pro Applied
Join our team as a Benefits Associate – Retirement based in Nairobi, Kenya. In this role, you will be responsible for the operational and administrative management of retirement plans, ensuring that all employee data and contributions are handled with the utmost precision. You will work on-site from Monday to Friday, providing essential support to maintain the integrity of our clients' retirement programs and participating in a collaborative, structured work environment that fosters professional growth. Your daily responsibilities will include processing retirement contributions, managing employee elections within the Prism system, and maintaining accurate documentation and trackers. You will act as a bridge between clients and providers to resolve any arising issues while supporting internal requests. This position offers exposure to international benefits processes, making it a fantastic opportunity for individuals with a background in customer service, insurance, or healthcare who possess strong English skills and a keen eye for detail.
Key Requirements
English proficiency at C1 level (90% or higher).
At least 1 year of experience in administrative or benefits administration preferred.
High level of attention to detail for data entry and record management.
Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Background in customer service, insurance, or healthcare industries.
0 Negotiable or Not Mentioned
Tanzania, Moshi
56 days ago
afromaxx.com
5 Applied 4 Pro Applied
Afromaxx is a well-established travel agency that has been operating in Moshi for over 10 years. We are currently seeking a dynamic and quick-thinking Travel Consultant to join our dedicated sales team. The ideal candidate should have a genuine passion for the tourism industry and a positive, can-do attitude. As a member of our team, you will be integral to the guest experience, providing expert advice and ensuring high-quality service throughout the client's journey.
The duties of a travel consultant are varied and involve all aspects of quoting and customer service. You will be responsible for creating personalized travel offers for our clients, guiding them from the initial request phase all the way through to their farewell in Tanzania. This role requires a blend of administrative excellence, sales savvy, and deep local knowledge to help guests explore the beauty of Tanzania. The position is based on-site at our offices in Moshi.
Key Requirements
Training in the hospitality industry or relevant fields.
Good computer skills and software such as MS Office.
Excellent written and spoken English.
Ability to speak and write in other foreign languages.
Advanced knowledge of Excel for quoting and reporting.
~50,000 Mentioned
Kenya, Nairobi
67 days ago
careercurveconsultants.co.ke
9 Applied 6 Pro Applied
Our client is seeking highly motivated Property Advisors to drive sales for an exclusive off-plan residential project in Kileleshwa, one of Nairobi’s most sought-after locations. This role is ideal for results-driven sales professionals with a passion for luxury real estate and investment advisory. You will join a dynamic property firm delivering premium developments and play a key role in promoting off-plan units to both local and international buyers.
Responsibilities include generating leads through networking, referrals, and digital platforms, as well as conducting property presentations, site visits, and virtual tours. You will advise clients on various investment opportunities and structured payment plans, building and maintaining strong relationships with potential investors. The position offers a competitive salary of Ksh 50,000 – 80,000 plus attractive commissions and performance-based incentives, providing significant career growth within a fast-growing real estate firm.
Key Requirements
3+ years’ experience in sales (real estate preferred).
Strong negotiation skills.
Excellent communication and interpersonal skills.
Professional presentation skills.
Proven ability to meet or exceed sales targets.
0 Negotiable or Not Mentioned
Kenya, Nairobi
32 days ago
impacthub.net
10 Applied 7 Pro Applied
Impact Hub Nairobi is looking for a warm, organised, and proactive Front of House & Community Operations Officer to join our dynamic team. This full-time, in-person role is centered at the heart of our community space, ensuring it remains welcoming, professional, and runs smoothly every day. This position goes beyond traditional reception duties; it is a people-facing operations role essential for maintaining our vibrant atmosphere and supporting our diverse group of members and guests. The successful candidate will be responsible for a variety of tasks including managing room bookings, assisting with event coordination, and overseeing daily facility operations. You will play a crucial role in creating a strong community experience by being the primary point of contact for anyone entering the space. If you have a background in hospitality or operations and enjoy working in a community-driven environment, we invite you to apply.
Key Requirements
2–4 years’ experience in hospitality, front office, coworking, operations, events, customer service or community-facing work.
Warm, organised and proactive personality for a welcoming environment.
Ability to manage front-of-house operations effectively on a daily basis.
Experience in supporting room bookings and coordinating event logistics.
Strong communication skills for welcoming diverse members and guests.
0 Negotiable or Not Mentioned
Kenya, Remote
70 days ago
jiji.co.ke
5 Applied 4 Pro Applied
Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.
Key Requirements
At least 1 year of experience in Telesales or professional sales.
Demonstrated ability in persuasion and effective communication.
Strong confidence in handling customer objections and closing sales deals.
A highly motivated and results-driven mindset to meet targets.
Professional fluency in both Swahili and Luganda languages.