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FRONT OFFICE RECEPTIONIST / CASHIER @ CRADLE GROUP

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 41 days ago cradlegroup.co.tz 9 Applied 1 Casual Applied

The Cradle Group is seeking a professional and detail-oriented Front Office Receptionist / Cashier for its hotel property located in the Askari Monument Area of Dar es Salaam. This pivotal role is the first point of contact for guests, requiring a candidate who can provide a warm, professional welcome while efficiently managing the check-in and check-out processes. The role involves managing bookings from various sources including walk-ins, online travel agencies, phone calls, and emails, ensuring that all guest inquiries and complaints are handled with the utmost care and professionalism.

In addition to guest relations, the position carries significant financial and administrative responsibilities. The successful candidate will be responsible for processing payments through multiple channels such as cash, credit cards, and mobile money, while maintaining and reconciling daily cash floats. Ensuring revenue protection through accurate billing and collaborating closely with housekeeping and other departments is essential for smooth hotel operations. This role offers a professional and supportive work environment with opportunities for career growth within the hospitality industry.

Key Requirements

Diploma or Degree in Hospitality, Business Administration, or a related field. Minimum of 2–3 years of experience in a hotel front office or cashiering role. Strong knowledge of basic accounting principles and professional cash handling. Proven experience with hotel management systems and reservation software. Excellent communication and writing skills in both English and Swahili.
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RECEPTIONIST / RESERVATION @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 25 days ago crowneplazadaressalaam.com 9 Applied 6 Pro Applied

Crowne Plaza Dar es Salaam is seeking a dynamic and professional Receptionist / Reservation agent to join our dedicated front office team. The successful candidate will play a crucial role in delivering exceptional guest service and ensuring smooth hotel operations. You will be responsible for welcoming guests, managing reservations, and addressing inquiries with a high level of professionalism. This position is ideal for individuals passionate about the hospitality industry and who possess the skills to thrive in a fast-paced environment. Candidates will be expected to represent the brand's standards of excellence in every interaction.

Applicants must have at least two years of experience in a similar role and demonstrate mastery of the Opera Property Management System. Excellent communication skills and a pleasant personality are vital for success in this position. As a representative of a leading hospitality brand, you will ensure that every guest interaction is positive and memorable. Please note that this opportunity is strictly for local candidates who are currently based in or able to work in Dar es Salaam.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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FRONT OFFICE RECEPTIONISTS, GUEST RELATIONS OFFICERS (GRO) AND GIFT SHOP ATTENDANTS @ TUSIIME SERVICES AGENCY

0 Negotiable or Not Mentioned Tanzania, Zanzibar 31 days ago gmail.com 8 Applied 6 Pro Applied

We are seeking vibrant and professional individuals to fill roles in our Front Office, including Receptionists, Guest Relations Officers (GRO), and Gift Shop Attendants. These positions are the face of our luxury hospitality team in Zanzibar, where the first impression is everything. Your primary goal will be to provide a warm welcome and ensure that every guest's stay is memorable through exceptional service and attention to detail.

The roles require individuals who are highly presentable and possess a professional appearance at all times. You will handle guest inquiries, manage check-ins and check-outs, and provide information about the local area and resort amenities. Effective communication and a genuine passion for guest satisfaction are the cornerstones of success in these positions, helping to maintain the prestigious reputation of our luxury boutique environment.

Key Requirements

Diploma in Hospitality Management or related disciplines. Exceptional communication skills in English and preferably other languages. Highly presentable with a professional appearance. Strong interpersonal skills and a guest-centric mindset. Ability to handle guest complaints and resolve issues efficiently.
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CASHIER / RECEPTIONIST @ ACM LIMITED

~400,000 Mentioned Tanzania 56 days ago acmlimited.co.tz 6 Applied 4 Pro Applied

acm limited is looking for a vibrant and professional individual to join our team as a Cashier / Receptionist. The role is based in a pub environment and requires the candidate to manage the front desk while overseeing cash transactions during the night shift. We are looking for someone who can maintain a welcoming atmosphere for our customers while ensuring all financial activities are handled with the utmost accuracy and integrity. The salary for this position is TZS 400,000 per month.

The successful candidate will be responsible for greeting guests, managing bookings, and processing payments using basic computer software. Since this is a night shift role, the applicant must be comfortable working late hours and staying active throughout the shift. This is a great opportunity for a customer-friendly individual to work in a pleasant environment with a supportive team. Interested candidates are encouraged to send their CVs before the deadline of 26 April 2026.

Key Requirements

Must be smart and maintain a presentable professional appearance. Excellent communication skills to interact effectively with diverse customers. Basic computer knowledge for processing transactions and record keeping. Previous experience in a cashier or receptionist role is highly preferred. Complete readiness and availability to work the night shift regularly.
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RECEPTIONIST / FRONT DESK @ URBAN CARE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 35 days ago urbancare.clinic 14 Applied 10 Pro Applied

Urban Care is currently seeking a dedicated and professional Receptionist / Front Desk officer to join our team in Zanzibar. In this role, you will be the first point of contact for our clinic, greeting patients and visitors with a friendly and professional attitude. Your primary responsibilities will include managing the front desk, coordinating appointments, and ensuring a smooth flow of communication within the facility. As a team player, you will collaborate with medical and administrative staff to provide excellent service and support the overall operations of the clinic. The ideal candidate is a tech-savvy individual who can efficiently handle multitasking in a dynamic environment. You will be responsible for solving problems as they arise and maintaining a high standard of professional conduct. Proficiency in both English and Kiswahili is essential for this position to effectively assist our diverse clientele. If you are a proactive individual with strong organizational skills and a passion for customer service, we would love to hear from you.

Key Requirements

Fluency in both English and Kiswahili for effective communication. Demonstrated ability to work as a collaborative team player. Friendly and professional demeanor when interacting with clients or patients. Strong problem-solving skills to handle front desk challenges. Skilled multitasker capable of managing various administrative duties simultaneously.
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GUEST SERVICE AGENT / RECEPTIONIST @ ABANTU HOTEL

0 Negotiable or Not Mentioned Tanzania 36 days ago abantu.co.tz 9 Applied 6 Pro Applied

ABANTU HOTEL is seeking a Guest Service Agent / Receptionist to be the face of our properties in Tanzania. You will be responsible for welcoming guests, handling check-ins and check-outs, and ensuring a seamless stay for every visitor. Your role is central to embodying our African values of warmth and hospitality, making every guest feel like part of the family.

The ideal candidate will have strong communication skills and a passion for service. You will manage reservations, provide information about our serviced apartments and BnBs, and address guest needs with efficiency and care. Join our team and contribute to a hospitality group that prioritizes family-centered service and excellence in the Tanzania region.

Key Requirements

High school diploma or a degree in hospitality management. Previous experience in a front desk or customer service role. Proficiency in Property Management Systems (PMS) and Microsoft Office. Excellent verbal and written communication skills in English. Ability to handle guest inquiries and complaints professionally.
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FEMALE CUSTOMER SERVICE REPRESENTATIVE @ SURETIME MEDICAL SERVICES

0 Negotiable or Not Mentioned Tanzania 43 days ago outlook.com 6 Applied 4 Pro Applied

SURETIME MEDICAL SERVICES is seeking a dedicated Female Customer Service Representative to join our dynamic healthcare team in Tanzania. In this role, you will be the first point of contact for our patients, providing essential support and information regarding our medical services. You will be responsible for answering phone calls, scheduling appointments, and ensuring a smooth and welcoming experience for all visitors. The ideal candidate should possess a friendly demeanor and a commitment to high-quality service. As a Customer Service Representative, you will handle various administrative tasks, maintain accurate records, and collaborate with medical staff to ensure efficient operations. This position requires someone who can multitask effectively in a fast-paced environment while maintaining professionalism and confidentiality. We are looking for individuals who are passionate about healthcare and eager to contribute to our mission of providing excellent medical care to the community.

Key Requirements

Excellent communication skills in Swahili and English Previous experience in a customer service role Ability to handle medical inquiries politely and professionally Proficiency in MS Office applications Strong problem-solving and conflict resolution abilities
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RECEPTIONIST @ DLC COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania 47 days ago dlc.co.tz 7 Applied 5 Pro Applied

DLC COMPANY LIMITED is seeking a professional Receptionist to serve as the first point of contact for our organization. The successful candidate will be responsible for welcoming guests, directing them appropriately, and maintaining a clean and inviting reception area. You will handle all incoming calls, provide accurate information to inquiries, and manage office schedules and appointments to ensure the smooth flow of daily operations.

Beyond basic reception duties, the role involves administrative support such as managing correspondence and assisting with internal communication. We are looking for a candidate who can uphold our core values of quality, integrity, and excellent service. This position offers a great opportunity to grow within a dynamic environment while being the face of our company to clients and partners.

Key Requirements

Education: Form Four (O-Level) certificate or higher. Excellent verbal and written communication skills in both Swahili and English. Proficiency in computer applications, specifically MS Office (Word, Excel, Outlook). Strong interpersonal skills with a welcoming and professional demeanor. Proven ability to manage schedules and coordinate appointments effectively.
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CASHIER @ FNB SUPPLIER (KIRINGA GARDEN)

0 Negotiable or Not Mentioned Tanzania, Arusha 60 days ago fnbsupplier.co.tz 15 Applied 11 Pro Applied

Kiringa Garden, operated by fnb supplier, is seeking a dedicated and professional Cashier to join their team in Arusha. The successful candidate will be responsible for managing all transactions with customers accurately and efficiently. This role involves using computerized systems to process payments, issuing receipts, and ensuring that all customer inquiries are handled with the highest level of professionalism and care.

The position requires a candidate who is honest, disciplined, and comfortable working night shifts in a dynamic environment. In addition to handling cash, the Cashier will assist in maintaining a clean workspace and providing excellent customer service to enhance the guest experience. While basic computer knowledge is required, any relevant educational background in accounting or hospitality will be considered a significant advantage for applicants.

Key Requirements

Basic knowledge of computer use Honest and disciplined Willing to work night shifts Good customer service skills Any relevant education will be an added advantage
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RESERVATIONS @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 37 days ago crowneplazadaressalaam.com 8 Applied 6 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.

The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.

Key Requirements

Opera PMS proficiency is mandatory A positive, can-do attitude with grace under pressure Genuine passion for hospitality service Proven experience in a fast-paced hotel environment Strong communication skills
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