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FRONT OFFICE RECEPTIONIST / CASHIER @ CRADLE GROUP

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 41 days ago cradlegroup.co.tz 13 Applied 9 Pro Applied

The Cradle Group is seeking a professional and detail-oriented Front Office Receptionist / Cashier for its hotel property located in the Askari Monument Area of Dar es Salaam. This pivotal role is the first point of contact for guests, requiring a candidate who can provide a warm, professional welcome while efficiently managing the check-in and check-out processes. The role involves managing bookings from various sources including walk-ins, online travel agencies, phone calls, and emails, ensuring that all guest inquiries and complaints are handled with the utmost care and professionalism.

In addition to guest relations, the position carries significant financial and administrative responsibilities. The successful candidate will be responsible for processing payments through multiple channels such as cash, credit cards, and mobile money, while maintaining and reconciling daily cash floats. Ensuring revenue protection through accurate billing and collaborating closely with housekeeping and other departments is essential for smooth hotel operations. This role offers a professional and supportive work environment with opportunities for career growth within the hospitality industry.

Key Requirements

Diploma or Degree in Hospitality, Business Administration, or a related field. Minimum of 2–3 years of experience in a hotel front office or cashiering role. Strong knowledge of basic accounting principles and professional cash handling. Proven experience with hotel management systems and reservation software. Excellent communication and writing skills in both English and Swahili.
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 17 Applied 12 Pro Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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RECEPTIONIST @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 34 days ago crowneplazadaressalaam.com 12 Applied 8 Pro Applied

Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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SALES REPRESENTATIVES (WAITERS AND WAITRESSES) @ MAK JUICE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 6 Applied 4 Pro Applied

Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.

In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.

Key Requirements

Must be between 18 and 25 years of age. Possession of a Certificate in Hotel Management. Strong passion for the hospitality and service industry. Excellent verbal communication and interpersonal skills. Ability to work effectively in a fast-paced team environment.
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INTERNAL CONTROLS MANAGER (1 POSITION) @ NNSHERA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 49 days ago ymail.com 13 Applied 9 Pro Applied

We are recruiting for an Internal Controls Manager to lead our audit and risk management initiatives in Dar es Salaam. This management role is designed for a professional with a degree in Accounting or Finance and a solid track record in internal auditing. You will be tasked with developing and implementing control systems that protect our assets in both manufacturing and hospitality.

In this role, you will provide leadership to the audit team and work with senior management to mitigate risks. The position offers an opportunity to shape the control environment of a growing company. You will be expected to conduct regular risk assessments and provide actionable reports to improve operational efficiency and compliance throughout our Dar es Salaam facilities.

Key Requirements

Degree in Accounting, Finance, or a related field 2-4 years of experience in internal audit Demonstrated expertise in risk management Managerial experience or strong potential to lead a team In-depth knowledge of financial and operational controls
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HOTEL RECEPTIONIST @ GONGALI HR OFFICE

0 Negotiable or Not Mentioned Tanzania, Arusha 48 days ago gmail.com 7 Applied 2 Ultra Applied

Gongali HR Office is seeking a dedicated and professional Hotel Receptionist to join a dynamic team in Njiro, Arusha. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires an individual who is organized, friendly, and capable of managing various administrative tasks while maintaining a high standard of service. The successful candidate will be responsible for managing room bookings, responding to guest inquiries via phone and email, and coordinating with other hotel departments to ensure guest satisfaction. Located in the vibrant area of Njiro, Arusha, this position offers an opportunity to work in a fast-paced hospitality environment. Candidates must have at least one year of relevant experience and a passion for the tourism industry.

Key Requirements

Minimum of one year experience in hotel reception or related hospitality role. Proficiency in English and Swahili to facilitate effective communication. Strong communication and interpersonal skills to handle guest inquiries. Experience with property management systems (PMS) or hotel booking software. Ability to handle check-ins and check-outs efficiently and accurately.
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RECEPTIONIST @ HOTEL VERDE ZANZIBAR AZAM LUXURY RESORT & SPA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 36 days ago znz.hotelverde.com 9 Applied 6 Pro Applied

Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our hospitality team in Zanzibar. As the first point of contact for our guests, the Receptionist plays a vital role in ensuring a seamless and luxury experience from arrival to departure. The ideal candidate will possess a welcoming personality and a commitment to providing exceptional guest service in a fast-paced resort environment.

Key responsibilities for this role include greeting and assisting guests, handling incoming telephone calls and email correspondence, and managing guest bookings and schedules with precision. Additionally, the successful candidate will be responsible for maintaining office organization and ensuring that the front desk area reflects the high standards of our resort. Applicants must have a minimum of two years of hospitality experience within Zanzibar to ensure a deep understanding of the local industry and guest expectations.

Key Requirements

Minimum of 2 years experience in the hospitality industry specifically in Zanzibar. Strong verbal and written communication skills in English and Swahili. Proficiency in Microsoft Office Suite (Word, Excel, and Outlook). Proven ability to multitask and manage time effectively under pressure. Professional, welcoming, and hospitable personality.
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LODGE RESERVATIONS MANAGER @ KAZICONECT

0 Negotiable or Not Mentioned Tanzania 23 days ago kaziconnect.co.tz 10 Applied 7 Pro Applied

The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.

Key Requirements

Bachelor’s degree or Diploma in Hospitality Management, Tourism, or a related field. Extensive experience in hotel or lodge reservation management. Proficiency in using property management systems (PMS) and online booking platforms. Excellent customer service skills with a guest-centric approach. Strong leadership and team management abilities.
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RECEPTIONIST @ MORENA HOTEL

0 Negotiable or Not Mentioned Tanzania, Dodoma 47 days ago morenahotel.com 10 Applied 3 Ultra Applied

Morena Hotel is looking for a professional Receptionist to join our team in Dodoma. The successful candidate will be the first point of contact for our guests, handling front desk operations, answering inquiries, and ensuring a welcoming environment. Responsibilities include managing guest check-ins and check-outs, processing payments, and coordinating with other departments to meet guest needs.

This role requires a dedicated individual who can maintain a high level of professionalism while managing a busy lobby. You will play a crucial role in shaping the guest experience and representing the brand values of Morena Hotel as one of the preferred hotels in the region. The designated work location for this position is Dodoma.

Key Requirements

High school diploma or equivalent qualification Proven experience as a Receptionist or Front Office Representative Proficiency in Microsoft Office Suite and hotel management software Excellent written and verbal communication skills in English and Swahili Professional attitude and appearance at all times
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FRONT OFFICE EXECUTIVE @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 36 days ago crowneplazadaressalaam.com 10 Applied 7 Pro Applied

Crowne Plaza Dar es Salaam is looking for a Front Office Executive to enhance our guest-focused team. In this role, you will go beyond routine check-ins to create memorable experiences for our guests from the moment they arrive. This position offers a unique opportunity to work in a fast-paced, international hotel environment where your contributions directly impact the reputation of a world-class brand.

As a Front Office Executive, you will be expected to demonstrate exceptional interpersonal skills and a deep understanding of hospitality standards. You will utilize your technical proficiency in Opera PMS to manage guest profiles and transactions efficiently. We provide an environment that encourages professional advancement and celebrates the vibrant energy of the Dar es Salaam hospitality industry.

Key Requirements

Opera PMS proficiency is mandatory A positive, can-do attitude with grace under pressure Genuine passion for hospitality service Proven experience in a fast-paced hotel environment Strong communication skills
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