0 Negotiable or Not Mentioned
Tanzania
51 days ago
kprecruiters.co.tz
15 Applied 11 Pro Applied
We are seeking an experienced Senior Travel Consultant to join our team in Tanzania. In this role, you will provide expert travel advice to clients, helping them plan and book complex domestic and international travel itineraries. Your goal is to deliver exceptional customer service by tailoring travel packages to meet the unique needs and budgets of our diverse clientele, ensuring a seamless travel experience from start to finish.
You will be responsible for staying up-to-date with travel regulations, visa requirements, and global destinations to provide accurate information to travelers. The ideal candidate will have strong sales skills, as you will be expected to promote various travel services and insurance products. This position requires a passion for the travel industry and a commitment to excellence in service delivery.
Key Requirements
Diploma or Degree in Travel and Tourism Management.
Minimum of 6 years experience as a Travel Consultant.
In-depth knowledge of GDS systems such as Amadeus, Galileo, or Sabre.
Proven experience in handling corporate and leisure travel bookings.
Strong understanding of international visa and health regulations.
0 Negotiable or Not Mentioned
Kenya, Nairobi
65 days ago
gmail.com
15 Applied 11 Pro Applied
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Tarangire
58 days ago
outstandingsolutionstz.com
15 Applied 11 Pro Applied
As a Camp Manager at Outstanding Solutions, you will be responsible for overseeing the daily operations of a luxury camp located in Tarangire. This pivotal role involves ensuring the smooth running of the facility while consistently delivering high-quality guest experiences. You will be the primary point of contact for guests, managing their stays from end-to-end to ensure personalized and memorable experiences. Your leadership will be crucial in fostering a motivated, collaborative, and service-driven working culture among the diverse operational team members.
In addition to guest relations and team leadership, the role requires meticulous coordination of logistics, supplies, and maintenance. You will ensure that the camp adheres to safety compliance standards and that all facilities are well-maintained to uphold luxury service standards. This position is ideal for an independent professional who thrives in remote settings and possesses a flexible mindset. Candidates must be fluent in both Swahili and English to effectively communicate with staff and international guests. Note that this opportunity is exclusively open to Tanzanian applicants.
Key Requirements
Proven experience in hospitality, lodge, or safari camp management.
Significant experience working within the East African hospitality sector is preferred.
Strong leadership skills with experience managing and training diverse operational teams.
Excellent understanding of camp/lodge operations, logistics, and guest service delivery.
Fluency in both Swahili and English with strong communication skills.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
60 days ago
gmail.com
6 Applied 1 Casual Applied
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
0 Negotiable or Not Mentioned
Kenya
66 days ago
solvoglobal.com
12 Applied 8 Pro Applied
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
60 days ago
stantourstz.com
6 Applied 4 Pro Applied
Stan Safaris is a leading Tanzanian tour operator dedicated to providing unique and customized safari experiences across the African continent. We are currently searching for a high-caliber General Manager for Hospitality and Tours Operations to provide strategic leadership and operational oversight across our lodge, transport, and tour divisions. This role is central to our mission of promoting authentic and responsible travel, ensuring that every guest journey connects them deeply with nature and local communities through our managed properties such as Selous Kinga Lodge and Kinga Homes. The General Manager will be responsible for driving business development, implementing robust marketing strategies, and identifying new revenue-generating opportunities within the tourism sector. This position oversees comprehensive tour operations, including fleet management, vehicle maintenance, and logistics for our safari bookings and car hire services. The successful candidate will manage departmental performance, maintain rigorous health and safety standards, and build enduring relationships with international stakeholders and local partners to enhance the company's global presence and ensure guest satisfaction.
Key Requirements
Bachelor’s degree in Hotel Management, Hospitality Management, Tourism, Business Administration, or a related field
A postgraduate qualification will be an added advantage
Minimum of 10 years’ experience in the hospitality and tourism industry
Experience preferably within a luxury lodge or hotel environment
At least 5 years’ experience serving as a General Manager or Assistant General Manager
0 Negotiable or Not Mentioned
Tanzania
36 days ago
transom.om
11 Applied 1 Casual Applied
Transom Tanzania Limited is recruiting 60 Passenger Services Agents to provide exceptional customer care at airport terminals. The selected candidates will handle vital passenger processes including check-in, boarding, and arrival procedures. They will be the face of the airline, assisting passengers with inquiries and ensuring that all airport and airline procedures are followed strictly to provide a smooth travel experience.
The role involves coordinating with various departments to ensure efficient passenger handling and compliance with safety and security standards. Successful applicants must demonstrate strong interpersonal skills and the ability to work under pressure in a high-traffic environment. This position offers a pathway for motivated individuals to advance their skills in hospitality and aviation services within a professional ground handling organization.
Key Requirements
Must be a Tanzanian national
Certificate, Diploma, or Degree in Aviation, Tourism, Hospitality, or a related field
Strong interpersonal and customer service skills
Excellent command of both English and Swahili languages
Ability to work under pressure during peak travel hours
0 Negotiable or Not Mentioned
Tanzania
35 days ago
wellworthgroup.com
6 Applied 4 Pro Applied
Wellworth Hospitality Group is seeking a dedicated Food & Beverage Manager to oversee dining operations at our luxury safari lodges in Tanzania. The successful candidate will be responsible for maintaining high standards of service, managing staff, and ensuring exceptional guest experiences across various dining venues within our premier tourism destinations.
You will lead the department in menu planning, beverage costing, and budgeting while ensuring compliance with health and safety standards. The role requires a hands-on approach to leadership, fostering a culture of excellence and efficiency among the food and beverage team members in a remote and high-end hospitality environment.
Key Requirements
Formal qualification in Hospitality or related field
Minimum 2 years of experience as an F&B Manager
Strong knowledge of international and local menus
Proven expertise in beverage costing and inventory management
Commitment to high levels of guest satisfaction
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
29 days ago
breezes-zanzibar.com
9 Applied 1 Casual Applied
Breezes Beach Club & Spa is seeking a friendly and attentive Beach Attendant to enhance our guests' experience on the beautiful shores of Zanzibar. This role is vital for maintaining the cleanliness and organization of the beach area while providing personalized service to guests lounging by the ocean. You will be the primary point of contact for beach-related amenities and ensuring that every visitor feels welcomed and cared for.
Beyond basic maintenance, the Beach Attendant is responsible for providing information about resort activities and ensuring that all safety protocols are followed. This position requires an energetic individual who enjoys working outdoors and interacting with people from around the world. Your contribution will directly impact the relaxed and luxurious atmosphere that the Zanzibar Collection properties are known for.
Key Requirements
Relevant experience in a customer-facing or outdoor hospitality role.
Strong work ethic and reliability.
Ability to work effectively in a tropical beach environment.
Professional conduct and a welcoming demeanor.
Strong teamwork skills to assist colleagues across the resort.
0 Negotiable or Not Mentioned
Tanzania, Northern Tanzania
37 days ago
superiorresults.info
15 Applied 11 Pro Applied
We are looking for professional Reservations and Reception staff to join our team at various high-end properties located across Northern Tanzania. As the first point of contact for our guests, you will play a vital role in delivering exceptional service and managing the guest journey from booking to check-out. Multiple positions are available to meet the demands of the coming high season.
The role requires a high level of proficiency in Resquest Property Management Software and a typing speed of at least 35 words per minute. Candidates must be fluent in English and Kiswahili and possess the ability to work effectively in a fast-paced hospitality environment. Interviews will be conducted between May 14th and May 31st for qualified applicants.
Key Requirements
4 years combined education and experience in the position at a high-end property
Excellent Communication skills in English and Kiswahili
6 months + experience in Resquest Property Management Software
Typing speed 35 wpm
Proficient in handling guest inquiries and multi-channel bookings