0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
36 days ago
crowneplazadaressalaam.com
9 Applied 6 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a Reservations professional to join our dynamic team in Tanzania. This role is pivotal in managing guest bookings and ensuring that the first point of contact for our international clientele is professional, efficient, and welcoming. You will be part of a globally recognized brand that prioritizes excellence and professional growth within the vibrant hospitality sector of Dar es Salaam.
The successful candidate will be responsible for processing reservations, handling inquiries, and coordinating with other departments to provide a seamless guest experience. We look for individuals who can handle the pressures of a high-volume hotel environment while maintaining the high standards of Tanzanian hospitality that Crowne Plaza is known for.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
crowneplazadaressalaam.com
7 Applied 5 Pro Applied
Crowne Plaza Dar es Salaam is currently seeking a dynamic and professional Receptionist to join their front office team. In this role, you will be the first point of contact for guests, responsible for delivering exceptional service and maintaining the high hospitality standards associated with the Crowne Plaza brand. This position requires a candidate who is passionate about guest satisfaction and possesses a strong background in hotel operations within the Tanzania region. The ideal candidate will handle check-ins, check-outs, and guest inquiries with a high level of efficiency and professionalism. You will work closely with other departments to ensure a seamless experience for all visitors. This is an excellent opportunity for a hospitality professional looking to grow their career with a leading global brand in Dar es Salaam. Applicants must be local candidates and should be prepared to work in a fast-paced and demanding environment.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
25 days ago
crowneplazadaressalaam.com
12 Applied 8 Pro Applied
Crowne Plaza Dar es Salaam is seeking a dynamic and professional Receptionist / Reservation agent to join our dedicated front office team. The successful candidate will play a crucial role in delivering exceptional guest service and ensuring smooth hotel operations. You will be responsible for welcoming guests, managing reservations, and addressing inquiries with a high level of professionalism. This position is ideal for individuals passionate about the hospitality industry and who possess the skills to thrive in a fast-paced environment. Candidates will be expected to represent the brand's standards of excellence in every interaction.
Applicants must have at least two years of experience in a similar role and demonstrate mastery of the Opera Property Management System. Excellent communication skills and a pleasant personality are vital for success in this position. As a representative of a leading hospitality brand, you will ensure that every guest interaction is positive and memorable. Please note that this opportunity is strictly for local candidates who are currently based in or able to work in Dar es Salaam.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
33 days ago
crowneplazadaressalaam.com
7 Applied 5 Pro Applied
Crowne Plaza Dar es Salaam is looking for a dynamic and professional Receptionist to join our front office team. The ideal candidate will be the first point of contact for our guests, responsible for delivering exceptional service from check-in to check-out. You will handle guest queries, manage bookings, and ensure that all administrative tasks at the front desk are completed efficiently while maintaining the high standards of a world-class hospitality brand.
As a Receptionist, you will be expected to work collaboratively with other departments to ensure a seamless experience for our guests. Candidates must possess a professional appearance and a welcoming personality. Only local candidates will be considered for this position, and both male and female applicants are encouraged to apply if they meet the specified criteria and have hands-on experience in hotel operations.
Key Requirements
At least 2 years of relevant experience in a hotel environment
Strong knowledge of Opera PMS is mandatory
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Ability to handle guest queries efficiently
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
14 Applied 10 Pro Applied
The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.
Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Fluent in English with strong communication skills.
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
baraza-zanzibar.com
9 Applied 6 Pro Applied
Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.
Key Requirements
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Fluent in English & Swahili (additional languages are a plus)
Well-presented, organized, and able to work under pressure
Good knowledge of computer systems and Microsoft Office
0 Negotiable or Not Mentioned
Tanzania, Dodoma
34 days ago
gmail.com
12 Applied 8 Pro Applied
CK ESTATES HOMES is hiring experienced Hotel Receptionists to manage our front desk and provide a seamless experience for our guests. As a receptionist, you will be the face of the hotel, responsible for welcoming guests, handling check-ins and check-outs, and addressing any inquiries with a friendly and professional attitude. Your role is vital in ensuring that guest arrivals and stays are managed efficiently and that all administrative tasks are completed with high attention to detail.
The position requires individuals who can multitask effectively, remain calm under pressure, and utilize modern Property Management Systems (PMS) to coordinate bookings and services. We value candidates who possess a smart appearance, excellent communication skills, and a team-oriented mindset. By joining our team, you will contribute to a positive guest journey and support the overall operational success of our hotel in Dodoma. Professionalism and a commitment to hospitality excellence are key requirements for this role.
Key Requirements
Minimum of 2 years of experience in hotel reception or front office
Strong guest service skills with a friendly and approachable personality
Excellent verbal and written communication skills
Proven problem-solving and multitasking abilities
Computer proficiency, specifically with Property Management Systems (PMS)
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
cradlegroup.co.tz
8 Applied 6 Pro Applied
The Cradle Group is seeking a professional and detail-oriented Front Office Receptionist / Cashier for its hotel property located in the Askari Monument Area of Dar es Salaam. This pivotal role is the first point of contact for guests, requiring a candidate who can provide a warm, professional welcome while efficiently managing the check-in and check-out processes. The role involves managing bookings from various sources including walk-ins, online travel agencies, phone calls, and emails, ensuring that all guest inquiries and complaints are handled with the utmost care and professionalism.
In addition to guest relations, the position carries significant financial and administrative responsibilities. The successful candidate will be responsible for processing payments through multiple channels such as cash, credit cards, and mobile money, while maintaining and reconciling daily cash floats. Ensuring revenue protection through accurate billing and collaborating closely with housekeeping and other departments is essential for smooth hotel operations. This role offers a professional and supportive work environment with opportunities for career growth within the hospitality industry.
Key Requirements
Diploma or Degree in Hospitality, Business Administration, or a related field.
Minimum of 2–3 years of experience in a hotel front office or cashiering role.
Strong knowledge of basic accounting principles and professional cash handling.
Proven experience with hotel management systems and reservation software.
Excellent communication and writing skills in both English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.