0 Negotiable or Not Mentioned
Tanzania, Zanzibar
31 days ago
gmail.com
7 Applied 2 Ultra Applied
We are seeking vibrant and professional individuals to fill roles in our Front Office, including Receptionists, Guest Relations Officers (GRO), and Gift Shop Attendants. These positions are the face of our luxury hospitality team in Zanzibar, where the first impression is everything. Your primary goal will be to provide a warm welcome and ensure that every guest's stay is memorable through exceptional service and attention to detail.
The roles require individuals who are highly presentable and possess a professional appearance at all times. You will handle guest inquiries, manage check-ins and check-outs, and provide information about the local area and resort amenities. Effective communication and a genuine passion for guest satisfaction are the cornerstones of success in these positions, helping to maintain the prestigious reputation of our luxury boutique environment.
Key Requirements
Diploma in Hospitality Management or related disciplines.
Exceptional communication skills in English and preferably other languages.
Highly presentable with a professional appearance.
Strong interpersonal skills and a guest-centric mindset.
Ability to handle guest complaints and resolve issues efficiently.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
24 days ago
baraza-zanzibar.com
11 Applied 8 Pro Applied
Baraza Resort & Spa, part of The Zanzibar Collection, is looking for three dedicated male Receptionists to join our front office team. The successful candidates will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires a high level of professionalism and the ability to maintain the luxury standards of our resort. As a Receptionist, you will manage guest reservations, provide information about resort services and local attractions, and handle administrative tasks with precision. Candidates must possess a certificate or diploma in a relevant field and have at least two years of experience in a similar capacity. This is an excellent opportunity to grow your career in one of Zanzibar's most prestigious hospitality environments.
Key Requirements
Certificate or Diploma in Hospitality Management or related field
Minimum of 2 years experience in a front desk or receptionist role within a luxury resort
Proficiency in English; knowledge of additional languages is an advantage
Excellent interpersonal and communication skills
Professional conduct and presentation
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
22 days ago
baraza-zanzibar.com
9 Applied 1 Casual Applied
Baraza Resort & Spa is seeking passionate and professional Receptionists to join our Front Office team in the beautiful setting of Zanzibar. As the first point of contact, you will play a crucial role in creating a luxury hospitality experience for our guests. Your primary responsibilities will include welcoming and assisting guests during the check-in and check-out processes, ensuring a seamless arrival and departure experience. You will also be tasked with handling various guest requests, providing detailed information about resort services, and coordinating with other departments to maintain high standards of service. In addition to face-to-face interactions, you will professionally manage telephone inquiries and correspondence, ensuring that all guest needs are addressed promptly and effectively. This role requires a candidate who is well-organized, capable of multitasking in a fast-paced environment, and dedicated to delivering exceptional service. We are looking for individuals who embody a positive attitude and a strong team spirit, contributing to the overall success of our world-class resort. Please note that this position is specifically open to local candidates only.
Key Requirements
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Fluent in English & Swahili (additional languages are a plus)
Well-presented, organized, and able to work under pressure
Good knowledge of computer systems and Microsoft Office
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
36 days ago
znz.hotelverde.com
9 Applied 3 Ultra Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our hospitality team in Zanzibar. As the first point of contact for our guests, the Receptionist plays a vital role in ensuring a seamless and luxury experience from arrival to departure. The ideal candidate will possess a welcoming personality and a commitment to providing exceptional guest service in a fast-paced resort environment.
Key responsibilities for this role include greeting and assisting guests, handling incoming telephone calls and email correspondence, and managing guest bookings and schedules with precision. Additionally, the successful candidate will be responsible for maintaining office organization and ensuring that the front desk area reflects the high standards of our resort. Applicants must have a minimum of two years of hospitality experience within Zanzibar to ensure a deep understanding of the local industry and guest expectations.
Key Requirements
Minimum of 2 years experience in the hospitality industry specifically in Zanzibar.
Strong verbal and written communication skills in English and Swahili.
Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
Proven ability to multitask and manage time effectively under pressure.
Professional, welcoming, and hospitable personality.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 11 Pro Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.
0 Negotiable or Not Mentioned
Tanzania, Stone Town
39 days ago
outstandingsolutionstz.com
11 Applied 8 Pro Applied
Outstanding Solutions TZ is looking for a dedicated and professional Secretary and Reservations Officer to join their team in Stone Town, Zanzibar. This role is essential for driving service excellence within the hospitality sector. The primary responsibilities include managing the director's calendar, scheduling meetings, and ensuring all administrative tasks are handled with precision. The successful candidate will also serve as a key point of communication, responding to emails and phone calls in a timely and professional manner to maintain the company's high service standards.
In addition to administrative support, the role involves significant engagement with the reservation process. You will be responsible for checking availability, managing rates, and finalizing bookings with various service providers. Furthermore, the position requires assisting in the planning of travel itineraries and recommending suitable destinations and packages to clients. Based in the heart of Stone Town, this role is a great opportunity for Tanzanian professionals looking to advance their careers in the hospitality and tourism industry.
Key Requirements
Diploma or Certificate in Tourism, Hospitality, Secretarial Studies, or related field.
Experience in reservations, administration, front office, or travel industry is an advantage.
Good command of English, both spoken and written.
Strong computer skills, especially Microsoft Office and basic booking systems.
Trustworthy, professional, well-organized, and able to work independently.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
14 Applied 1 Casual Applied
The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.
Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Fluent in English with strong communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
theresidence.com
13 Applied 4 Ultra Applied
The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.
Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.
Key Requirements
At least 2 years of experience in a similar position.
Strong communication and multitasking skills.
Excellent customer service abilities.
Familiar with the PMS-Opera system.
Excellent interpersonal communication skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
35 days ago
joudhotels.com
13 Applied 9 Pro Applied
Joud-Hotels is looking for a dedicated Executive Housekeeper to oversee housekeeping operations at our luxury property. The successful candidate will be responsible for ensuring the highest standards of cleanliness and guest satisfaction across all guest rooms and public areas. This role requires a leader who can effectively manage and train a housekeeping team while maintaining meticulous attention to detail in a fast-paced luxury environment. In addition to daily operations, the Executive Housekeeper will be tasked with coordinating with other departments to provide a seamless and premium experience for all guests. Responsibilities include managing inventory for linens and supplies, ensuring strict adherence to hygiene and safety protocols, and contributing to the overall operational excellence of the property. This is a senior role that demands professionalism and a commitment to hospitality excellence.
Key Requirements
3-5 years of experience in a similar role within hospitality
Strong leadership and organizational skills
Excellent communication and attention to detail
Ability to work in a fast-paced environment
Knowledge of housekeeping procedures and standards
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
32 days ago
baraza-zanzibar.com
5 Applied 4 Pro Applied
Baraza Resort & Spa Zanzibar, a member of The Zanzibar Collection, is currently seeking a hardworking and reliable Laundry Attendant to join our dedicated team. The successful candidate will play a crucial role in maintaining the high standards of cleanliness and luxury our guests expect. Responsibilities include sorting, washing, drying, and ironing various linens, towels, and guest garments, ensuring they are handled with care and returned in pristine condition.
Candidates should possess a strong work ethic and the ability to operate effectively within a fast-paced hospitality environment. You will work closely with the housekeeping department to ensure a steady supply of fresh linens throughout the resort. This role requires attention to detail to identify stains or damages and the teamwork spirit necessary to contribute to a positive and efficient working atmosphere.
Key Requirements
Experience in laundry or housekeeping is an added advantage
Ability to work effectively in a fast-paced environment
Strong attention to detail and high standards of cleanliness
Excellent teamwork spirit and interpersonal skills
Proficiency in operating commercial laundry equipment like washers and dryers