0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
9 Applied 1 Casual Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
kaziconnect.co.tz
13 Applied 9 Pro Applied
The Lodge Reservations Manager oversees the entire booking process to ensure a seamless experience for guests from initial inquiry to arrival. This role involves managing reservation systems, coordinating with the hospitality team, and optimizing room occupancy rates through strategic pricing and promotion. The manager is responsible for training staff in customer service excellence and ensuring all booking records are accurate and up-to-date. In addition to administrative tasks, the manager will handle complex guest inquiries and resolve any issues related to reservations. This position is vital for maintaining the high standards of hospitality associated with the lodge. The successful candidate will work in a beautiful lodge setting in Tanzania, contributing to a premium guest experience.
Key Requirements
Bachelor’s degree or Diploma in Hospitality Management, Tourism, or a related field.
Extensive experience in hotel or lodge reservation management.
Proficiency in using property management systems (PMS) and online booking platforms.
Excellent customer service skills with a guest-centric approach.
Strong leadership and team management abilities.
0 Negotiable or Not Mentioned
Tanzania, Arusha
48 days ago
gmail.com
6 Applied 2 Ultra Applied
Gongali HR Office is seeking a dedicated and professional Hotel Receptionist to join a dynamic team in Njiro, Arusha. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires an individual who is organized, friendly, and capable of managing various administrative tasks while maintaining a high standard of service. The successful candidate will be responsible for managing room bookings, responding to guest inquiries via phone and email, and coordinating with other hotel departments to ensure guest satisfaction. Located in the vibrant area of Njiro, Arusha, this position offers an opportunity to work in a fast-paced hospitality environment. Candidates must have at least one year of relevant experience and a passion for the tourism industry.
Key Requirements
Minimum of one year experience in hotel reception or related hospitality role.
Proficiency in English and Swahili to facilitate effective communication.
Strong communication and interpersonal skills to handle guest inquiries.
Experience with property management systems (PMS) or hotel booking software.
Ability to handle check-ins and check-outs efficiently and accurately.
0 Negotiable or Not Mentioned
Tanzania, Kariakoo
58 days ago
gmail.com
13 Applied 9 Pro Applied
Hotel Rolax is currently looking for an experienced and diligent Hotel Housekeeper to join our hospitality team in the vibrant area of Kariakoo. The primary objective of this role is to provide a clean and safe environment for our guests, ensuring that all rooms and public spaces meet our high standards of cleanliness. The candidate will play a crucial role in maintaining the reputation of the hotel by providing efficient and high-quality housekeeping services.
The duties involve a variety of tasks including dusting, vacuuming, mopping, changing linens, and restocking guest supplies. We are looking for someone who is proactive, has a keen eye for detail, and possesses a positive attitude towards work. Since the hotel operates daily, the candidate should be prepared to work flexible hours and contribute to the overall guest experience through their dedication and hard work.
Key Requirements
Diploma in Hotel management
At least 2 years of work experience in the same field
Able to speak and understand English fluently
Must be over 22 years of age
Must live near or around the Kariakoo area
0 Negotiable or Not Mentioned
Tanzania, Moshi Town
56 days ago
africanscenicsafaris.com
14 Applied 10 Pro Applied
Summit Retreat is seeking a dynamic and commercially minded Accommodation Manager to lead operations for their 12-room B&B located in the heart of Moshi Town. The successful candidate will be responsible for ensuring hospitality excellence, maintaining high guest satisfaction standards, and driving significant growth through strategic leadership and revenue generation. This role is perfect for a hands-on professional who understands the nuances of the tourism industry in Tanzania and is eager to take ownership of a growing business in a key tourism hub.
The responsibilities encompass overseeing daily housekeeping, room readiness, and the overall guest experience, including managing breakfast services and coordinating maintenance and security. Beyond daily operations, the manager will lead commercial efforts by building partnerships with tour operators and corporate clients, managing digital marketing across platforms like TripAdvisor and Booking.com, and implementing pricing strategies to boost occupancy. The role requires a proactive individual capable of recruiting and training staff while maintaining operational efficiency, budgets, and compliance standards.
Key Requirements
Previous hospitality leadership experience in a similar role
Strong sales and relationship-building skills to drive growth
Commercial mindset with a focus on revenue generation
Excellent communication and problem-solving abilities
Highly organized, proactive, and guest-centric approach
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
36 days ago
znz.hotelverde.com
11 Applied 8 Pro Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our hospitality team in Zanzibar. As the first point of contact for our guests, the Receptionist plays a vital role in ensuring a seamless and luxury experience from arrival to departure. The ideal candidate will possess a welcoming personality and a commitment to providing exceptional guest service in a fast-paced resort environment.
Key responsibilities for this role include greeting and assisting guests, handling incoming telephone calls and email correspondence, and managing guest bookings and schedules with precision. Additionally, the successful candidate will be responsible for maintaining office organization and ensuring that the front desk area reflects the high standards of our resort. Applicants must have a minimum of two years of hospitality experience within Zanzibar to ensure a deep understanding of the local industry and guest expectations.
Key Requirements
Minimum of 2 years experience in the hospitality industry specifically in Zanzibar.
Strong verbal and written communication skills in English and Swahili.
Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
Proven ability to multitask and manage time effectively under pressure.
Professional, welcoming, and hospitable personality.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
24 days ago
baraza-zanzibar.com
14 Applied 10 Pro Applied
Baraza Resort & Spa, part of The Zanzibar Collection, is looking for three dedicated male Receptionists to join our front office team. The successful candidates will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires a high level of professionalism and the ability to maintain the luxury standards of our resort. As a Receptionist, you will manage guest reservations, provide information about resort services and local attractions, and handle administrative tasks with precision. Candidates must possess a certificate or diploma in a relevant field and have at least two years of experience in a similar capacity. This is an excellent opportunity to grow your career in one of Zanzibar's most prestigious hospitality environments.
Key Requirements
Certificate or Diploma in Hospitality Management or related field
Minimum of 2 years experience in a front desk or receptionist role within a luxury resort
Proficiency in English; knowledge of additional languages is an advantage
Excellent interpersonal and communication skills
Professional conduct and presentation
0 Negotiable or Not Mentioned
Tanzania, Dodoma
47 days ago
morenahotel.com
8 Applied 6 Pro Applied
Morena Hotel is looking for a professional Receptionist to join our team in Dodoma. The successful candidate will be the first point of contact for our guests, handling front desk operations, answering inquiries, and ensuring a welcoming environment. Responsibilities include managing guest check-ins and check-outs, processing payments, and coordinating with other departments to meet guest needs.
This role requires a dedicated individual who can maintain a high level of professionalism while managing a busy lobby. You will play a crucial role in shaping the guest experience and representing the brand values of Morena Hotel as one of the preferred hotels in the region. The designated work location for this position is Dodoma.
Key Requirements
High school diploma or equivalent qualification
Proven experience as a Receptionist or Front Office Representative
Proficiency in Microsoft Office Suite and hotel management software
Excellent written and verbal communication skills in English and Swahili
Professional attitude and appearance at all times
0 Negotiable or Not Mentioned
Tanzania, Dodoma
63 days ago
bestwesterndodoma.co.tz
10 Applied 1 Casual Applied
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
0 Negotiable or Not Mentioned
Kenya, Nairobi
63 days ago
holidayinnnairobi.com
5 Applied 4 Pro Applied
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.