0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2515 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
znz.hotelverde.com
38 Views
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our front-of-house team. As the primary point of contact for our guests, you will be responsible for creating a lasting first impression by providing exceptional service and a warm, welcoming environment. This role involves a variety of administrative and guest-facing tasks aimed at ensuring the highest levels of satisfaction for visitors at our luxury resort and spa facility in Zanzibar.
The successful candidate will manage guest arrivals and departures, handle incoming calls and email correspondence, and oversee booking schedules with precision. Beyond administrative duties, you will be expected to maintain office organization and provide local information to guests, enhancing their overall stay experience. This position offers a unique opportunity to grow within a prestigious hospitality environment that values professional excellence and local expertise.
Key Requirements
Minimum of 2 years of professional experience in the hospitality sector within Zanzibar.
Proven ability to greet and assist guests with a professional and welcoming personality.
Demonstrated proficiency in handling high volumes of phone calls and professional email correspondence.
Experience in managing complex bookings and maintaining detailed schedules.
Strong organizational skills to maintain efficient front office operations.
Excellent verbal and written communication skills in English.
Advanced proficiency in Microsoft Office applications including Word and Excel.
Strong multitasking abilities to handle various guest needs simultaneously.
A high school diploma or a degree in Hospitality Management or a related field.
Flexibility to work in shifts, including weekends and public holidays as required by the resort.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
bettercareer.co.tz
926 Views
bettercareer is currently seeking a dynamic and professional Frontline Sales representative to be stationed at a luxury villa in Nungwi, Zanzibar. As the first point of contact at the villa, you will play a crucial role in representing the brand and managing the initial interaction with potential buyers. Your primary responsibility will be to welcome visitors, distinguish between casual lookers and serious prospective buyers, and ensure that high-value leads are efficiently directed to the sales team for closing.
The ideal candidate should have a background in sales, hospitality, or high-end customer service. This role requires someone who can maintain a composed and sharp presence throughout the day, often standing and engaging with guests without direct supervision. If you are observant, professional, and possess the stamina to perform in a fast-paced environment, this is an excellent opportunity to work in the vibrant tourism and real estate sector of Zanzibar. Possible work locations mentioned include Nungwi, Zanzibar.
Key Requirements
Experience in sales, hospitality, or customer-facing roles.
Composed, sharp, and observant character.
Ability to stand, engage, and perform all day without supervision.
Excellent communication and interpersonal skills in English.
Professional appearance and demeanor suitable for high-end luxury villas.
Ability to identify and qualify potential property buyers effectively.
Strong customer service orientation and guest relations skills.
Proactive approach to engaging with visitors and tourists.
Reliable and punctual with a strong work ethic.
Ability to work independently in a dynamic environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
safirablu.com
2195 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1302 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3822 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
665 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
znz.hotelverde.com
39 Views
Hotel Verde Zanzibar is inviting applications from energetic individuals to join our team as Waiters. In this position, you will be the face of our dining services, responsible for ensuring that all guests receive prompt and professional service. Your tasks will involve setting up dining areas, presenting menus, and providing detailed information on food and beverage offerings to help guests make informed choices while maintaining high standards of cleanliness.
Beyond technical skills, we value candidates who bring a positive attitude and a commitment to hospitality excellence. You will collaborate with our culinary team to ensure order accuracy and guest satisfaction. This role offers a unique opportunity to work in a sustainable and environmentally conscious hotel environment in Zanzibar, contributing to a world-class guest experience while growing your professional skills within a supportive hospitality family.
Key Requirements
Strong passion for hospitality and guest service.
Reliable and punctual with a strong work ethic.
Excellent communication and interpersonal skills.
Ability to work effectively within a diverse team environment.
Previous experience in a restaurant or hotel dining setting.
Proficient in English; knowledge of Swahili is an advantage.
Physical stamina to stand and walk for extended shifts.
Knowledge of food hygiene and safety standards.
Ability to multitask and handle high-pressure situations.
Attention to detail in order taking and table setting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2286 Views
Crowne Plaza Dar es Salaam is hiring a Front Office Executive to join our vibrant team in Tanzania. We are looking for individuals who don't just check guests in, but who act as ambassadors for Tanzanian hospitality, ensuring every guest's journey starts with a memorable experience. This role requires a professional who thrives in a fast-paced hotel environment and can engage effectively with an international clientele. You will be at the forefro
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2180 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1500 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
crowneplazadaressalaam.com
2343 Views
Crowne Plaza Dar es Salaam is looking for a Front Office Supervisor to lead our dedicated guest services team. We are seeking a vibrant, guest-centric professional who is passionate about delivering world-class Tanzanian hospitality and creating memorable experiences from the very first interaction. As a supervisor, you will be responsible for overseeing front desk operations, ensuring guest satisfaction, and maintaining the high standards expect
0 Negotiable or Not Mentioned
Tanzania
23 hours ago
acmlimited.co.tz
217 Views
A & C Tanzania Ltd is seeking a professional and organized Front Desk Officer to join our team. The successful candidate will be the face of the company, welcoming guests and clients with enthusiasm and ensuring they receive excellent service from the moment they arrive. This role requires a blend of interpersonal skills and administrative efficiency to support the daily operations of a professional service firm.
In addition to guest relations, the officer will manage critical documentation, including court pleadings and official correspondences. Essential duties involve scheduling appointments, handling telecommunications, and maintaining organized filing systems in accordance with company policy. The ideal candidate will possess a high degree of discretion and the ability to work effectively in a fast-paced environment while representing the values of professionalism and integrity.
Key Requirements
Diploma in Hospitality, Customer Service, Business Administration, or Office Management.
Legal knowledge will be considered an added advantage.
Proficiency in Microsoft Office Suite (Word, Outlook, and Excel).
Familiarity with legal terminologies, documentation, and basic court procedures.
Exceptional verbal and written communication skills in both English and Swahili.
A high level of professionalism and strict confidentiality (discretion).
Excellent organizational and time-management abilities.
Ability to receive and take care of all guests and clients with courtesy and enthusiasm.
Knowledge of operating office equipment and performing clerical tasks.
Capacity to manage filing, archiving, and document disposal according to company policies.
~400,000 Mentioned
Tanzania
29 days ago
acmlimited.co.tz
2889 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this position is TZS 400,000 per month. Applicants must be comfortable working night hours and possess a high level of integrity when handling cash and customer information. This position offers an opportunity to work in a dynamic hospitality environment where multitasking and effective communication are key to success. We value candidates who are reliable and ready to contribute to the smooth operation of our nightly business activities.
Key Requirements
Awe na mawasiliano mazuri (Good communication skills)
Awe na ujuzi wa msingi wa kompyuta (Basic computer skills)
Uzoefu wa cashier au reception ni faida (Experience as a cashier or receptionist is an advantage)
Awe tayari kufanya kazi za usiku (Willingness to work night shifts)
Ability to handle cash accurately and maintain financial records
Friendly and professional demeanor when greeting guests
High level of integrity and trustworthiness for financial tasks
Ability to work effectively under pressure in a pub environment
Strong organizational skills for managing the reception area
Fluency in Swahili and basic understanding of English
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
gmail.com
1676 Views
We are seeking a dedicated and professional Hotel Manager to oversee the daily operations of our establishment in Dar es Salaam. The successful candidate will be responsible for coordinating various departments, including the front office, housekeeping, and food and beverage services, to ensure a seamless experience for all guests. This role requires a hands-on approach to leadership, ensuring that high standards of customer service and guest satisfaction are consistently met and exceeded.
In addition to operational management, the Hotel Manager will be responsible for supervising, training, and managing hotel staff to foster a productive work environment. Key financial duties include monitoring budgets, managing expenses, and driving revenue performance. The candidate must handle guest complaints with professionalism and maintain strict adherence to safety, hygiene, and quality standards. Salary is negotiable based on the candidate's level of experience and expertise in the hospitality industry.
Key Requirements
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong leadership and communication skills to effectively manage a diverse team.
In-depth knowledge of hotel management systems and general operations.
Ability to work effectively under pressure in a fast-paced environment.
Fluency in English is required; proficiency in Swahili is considered an advantage.
Proven experience in managing front office, housekeeping, and F&B departments.
Ability to monitor budgets, manage expenses, and analyze revenue performance.
Professional approach to handling and resolving guest complaints and issues.
Strong skills in supervising, training, and evaluating hotel staff performance.
Commitment to maintaining high safety, hygiene, and quality standards at all times.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
450 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
znz.hotelverde.com
47 Views
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and energetic individual to join our team as a Waiter at our luxury resort in Zanzibar. This junior position is specifically designed for candidates currently living in Zanzibar who possess at least one year of experience in a professional hotel or restaurant environment. The successful candidate will play a vital role in providing exceptional food and beverage services to our international and local guests, ensuring that every dining experience meets our high standards of luxury and hospitality.
Responsibility includes managing the complete guest cycle from table setup and order taking to bill reconciliation and payment handling. You will be expected to operate POS systems efficiently, maintain strict etiquette standards, and manage cash floats with high accuracy. This role requires a combination of technical service skills and interpersonal excellence to maintain the reputation of Hotel Verde as a premier destination for luxury and sustainability in Zanzibar.
Key Requirements
Minimum of 1 year of professional experience in a hotel or restaurant setting.
Must be a resident currently living in Zanzibar.
Demonstrated knowledge of formal order taking procedures.
Proficiency in operating Point of Sale (POS) systems.
Solid experience in bill posting and financial transaction recording.
Deep understanding of international food and beverage service standards.
Expertise in professional table setup and dining room preparation.
Strict adherence to high-level guest service etiquette.
Proven ability to handle guest payments and perform bill reconciliations.
Competency in cash float management and basic financial accountability.
Strong communication skills in English and preferably Swahili.
Ability to work in a fast-paced luxury resort environment.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
129 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
48 days ago
onfonmicrofinance.co.tz
3067 Views
As a Call Center Agent at Onfon Microfinance in Dar es Salaam, Tanzania, you will serve as a vital link between the company and its clients. Your primary focus will be delivering top-tier customer service through various communication channels, primarily phone interactions. You will be responsible for managing inbound inquiries, addressing customer concerns with professionalism, and providing accurate information regarding microfinance products a
~300,000 Mentioned
Tanzania, Dar es Salaam
21 days ago
gmail.com
2381 Views
Smart Hope is looking for a dedicated Customer Service & Recruitment Officer to join our team at the Sinza White Inn office in Dar es Salaam. The primary focus of this role is to manage customer inquiries and oversee the recruitment and training process for domestic staff. You will be responsible for communicating with clients through various channels, including phone calls and messages, to ensure their needs are met effectively. Additionally, you will perform interviews and provide necessary training to domestic workers, ensuring they are well-prepared for their roles. The salary for this position is 300,000/= with a performance-based increase expected after the first four months of service.
In addition to recruitment and training, the officer will handle continuous follow-ups with both clients and employees to maintain high service standards and resolve any emerging challenges. This role requires a proactive individual who is comfortable using mobile technology and social media for business communication. Priority will be given to candidates who reside near the Sinza area. If you have a minimum of a certificate-level education and possess strong communication and persuasive skills, we encourage you to apply before the deadline of April 2nd, 2026. This is an excellent opportunity for a hardworking professional to grow within a dynamic organization.
Key Requirements
Must possess a Certificate or higher level of education.
Demonstrated ability to speak and write effectively in English.
Strong communication and persuasive skills to interact with clients.
Highly hardworking, self-motivated, and disciplined.
Proficient in using mobile devices and navigating social media platforms.
Capability to conduct professional interviews and staff training sessions.
Effective at performing consistent follow-ups with both customers and employees.
Skilled at listening to and resolving customer complaints or challenges.
Ability to maintain professional relationships with diverse stakeholders.
Priority will be given to candidates residing near Sinza, Dar es Salaam.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
664 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
102 Views
Pal Vista Hotel is seeking a highly experienced General Manager to oversee all aspects of our hotel operations in Morogoro. The successful candidate will be responsible for managing the daily activities of the hotel, ensuring the highest standards of guest satisfaction, and driving the financial performance of the establishment through strategic planning and efficient resource allocation.
This role involves leading a diverse team, implementing standard operating procedures, and maintaining the physical property. You will work closely with department heads to optimize service delivery and foster a positive working environment. Your expertise in the hospitality industry will be crucial in maintaining the hotel's reputation and ensuring long-term growth.
Key Requirements
Degree in Hospitality Management.
5+ years of experience in hotel management.
Strong leadership and team-building skills.
Proficiency in financial budgeting and forecasting.
Excellent communication and interpersonal abilities.
Experience with property management systems (PMS).
In-depth knowledge of hospitality industry standards.
Ability to handle guest complaints and conflict resolution.
Strategic marketing and revenue management expertise.
Fluency in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2267 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1690 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
920 Views
A small boutique hotel situated on the beautiful northeast coast of Zanzibar is seeking a dedicated Wellness Hotel Manager to take full ownership of its daily operations. This intimate property features 10 guest rooms, a rooftop yoga deck, two swimming pools, and an outdoor gym, designed for guests seeking a peaceful and rejuvenating stay. The management vision focuses on wellness as a lived experience, and the ideal candidate will lead a team that prioritizes authentic guest care and high-quality culinary offerings. While you will manage the on-site operations, you will be supported by a group team handling reservations, marketing, and financial logistics.
In this role, you will be responsible for maintaining the high standards of the guest experience, ensuring every visitor feels looked after without unnecessary fuss. The position offers a full contract including a residency permit following a successful three-month probation period. Additional benefits such as duty meals and accommodation options are available. Candidates are expected to be grounded, proactive problem solvers who thrive in a leadership role within a small, wellness-focused hospitality environment. The role requires someone who can see potential issues before they arise and manage the property as if it were their own.
Key Requirements
Must have a deep, internal understanding of wellness through sport, movement, food, or personal practice.
Proven experience in hospitality management or operations, ideally having run a similar establishment.
Demonstrated ability to manage and lead a team in a clear, fair, and inspiring manner.
Excellent understanding of guest experience and the ability to anticipate guest needs.
Proactive problem-solver with the ability to identify and resolve issues before they escalate.
Willingness to take full responsibility for the property's daily operations.
Strong communication skills for interacting with guests, staff, and group support teams.
Ability to manage facilities including pools, gym, and yoga deck operations.
Experience in high-quality kitchen or food and beverage management is preferred.
Must be grounded, curious, and genuinely skilled in interpersonal relationships.
Willingness to undergo a three-month probation period.
Ability to work effectively in a remote, coastal location.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
13 days ago
beachsafari.com
1224 Views
Beach & Safari Holidays is looking for a dedicated Product Specialist to join our fully integrated travel company. We specialize in providing comprehensive travel experiences including Zanzibar beach holidays, mainland safaris, and seamless combination trips across Tanzania. All our operations are managed in-house, ranging from boutique hotels and luxury resorts to camps, aviation services, and safari vehicles.
In this role, you will become a subject matter expert in our extensive product portfolio. Your primary focus will be developing attractive travel specials and high-performing marketing campaigns. You will play a vital role in promoting our lodges and resorts, including supporting the launch of upcoming openings. By analyzing performance data and working closely with sales and marketing teams, you will optimize our offerings to ensure they meet the needs of diverse international markets.
Key Requirements
Experience in tourism, hospitality, or travel product management.
Strong commercial mindset and understanding of market sales trends.
Ability to package and position travel products effectively.
Highly organized and detail-oriented approach.
Knowledge of Tanzania and safari travel (strong advantage).
Willingness to travel internationally for trade shows and events.
Fluent in English (written and spoken).
Proficiency in data analysis to optimize offers.
Ability to collaborate with cross-functional teams (Sales, Marketing).
Experience in launching and positioning new hotel or lodge properties.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
3 days ago
bestwesterndodoma.co.tz
627 Views
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Professional appearance and attitude.
Must be trustworthy, disciplined, and able to work under pressure.
Ability to manage front desk operations and bookings via telephone and online.
Proficiency in processing credit card and cash payments during check-in and check-out.
Familiarity with property management systems specifically Hotsoft for guest information.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
697 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
~350,000 Mentioned
Tanzania, Dar es Salaam
49 days ago
gmail.com
2365 Views
GRATO LIMITED is seeking dedicated and presentable female staff to join our team in Dar es Salaam. We have multiple openings across different sectors, specifically for our restaurant located in the Posta area and for our retail shops situated at Mikocheni Plaza and Mlimani City. The selected candidates will be responsible for ensuring high standards of customer service, assisting clients with their needs, and maintaining the overall efficiency of
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
znz.hotelverde.com
39 Views
As a Receptionist at Hotel Verde Zanzibar, you will be the first point of contact for our international and local guests, playing a crucial role in shaping their first impression of our hotel. Your responsibilities will include managing the front desk, processing arrivals and departures, and handling guest inquiries with a high degree of professionalism and courtesy. You will also be tasked with managing reservations and ensuring all guest documentation is processed accurately.
We are looking for individuals who are passionate about service and possess excellent organizational abilities. You will work as part of a dedicated team to maintain the smooth operation of the front office while providing helpful information about our hotel's unique green features and the local Zanzibar area. This role is ideal for someone looking to build a career in high-end hospitality management within a forward-thinking and environmentally friendly hotel.
Key Requirements
Demonstrated passion for hospitality and customer care.
Proven reliability and ability to work flexible hours.
Professional appearance and welcoming demeanor.
Strong verbal and written communication skills in English.
Proficiency in using computer software and hotel management systems.
Excellent organizational and administrative capabilities.
Ability to remain calm and professional under pressure.
High school diploma or equivalent; hospitality degree is an advantage.
Basic accounting skills for handling transactions and billing.
Knowledge of local Zanzibar attractions and tourist information.