0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
znz.hotelverde.com
28 Views
Hotel Verde Zanzibar is inviting applications from energetic individuals to join our team as Waiters. In this position, you will be the face of our dining services, responsible for ensuring that all guests receive prompt and professional service. Your tasks will involve setting up dining areas, presenting menus, and providing detailed information on food and beverage offerings to help guests make informed choices while maintaining high standards of cleanliness.
Beyond technical skills, we value candidates who bring a positive attitude and a commitment to hospitality excellence. You will collaborate with our culinary team to ensure order accuracy and guest satisfaction. This role offers a unique opportunity to work in a sustainable and environmentally conscious hotel environment in Zanzibar, contributing to a world-class guest experience while growing your professional skills within a supportive hospitality family.
Key Requirements
Strong passion for hospitality and guest service.
Reliable and punctual with a strong work ethic.
Excellent communication and interpersonal skills.
Ability to work effectively within a diverse team environment.
Previous experience in a restaurant or hotel dining setting.
Proficient in English; knowledge of Swahili is an advantage.
Physical stamina to stand and walk for extended shifts.
Knowledge of food hygiene and safety standards.
Ability to multitask and handle high-pressure situations.
Attention to detail in order taking and table setting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
665 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1302 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
46 Views
We are looking for energetic and professional Waiters and Waitresses to join our service team at PAL VISTA HOTEL. Your primary role will be to provide high-quality table service, taking orders accurately, and ensuring that guests have a pleasant dining experience from the moment they arrive until they depart. You will be expected to maintain a thorough knowledge of our menu and offer recommendations to guests.
As a member of our service staff, you will also be responsible for maintaining the cleanliness of the dining area and setting up tables according to hotel standards. Teamwork is essential in this role, as you will collaborate with the kitchen and bar staff to ensure orders are served promptly. This position offers a dynamic work environment in the heart of Morogoro for individuals dedicated to the art of hospitality.
Key Requirements
Previous experience as a waiter or waitress in a reputable establishment.
Ability to provide high-quality and friendly customer service.
Excellent verbal communication skills.
Ability to work efficiently in a fast-paced environment.
Strong organizational and time management skills.
Physical stamina to stand and walk for long shifts.
Professional appearance and a positive demeanor.
Basic knowledge of food and beverage menu items and pairings.
Ability to work effectively as part of a cohesive team.
Flexibility to work various shifts including weekends and holidays.
Strong attention to detail when taking and delivering orders.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
79 Views
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
Basic knowledge of vehicle maintenance and checks
Strong customer service and interpersonal skills
Ability to work flexible hours and shifts
Good communication skills in Swahili and English
Professional appearance and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
world-travelling.com
1056 Views
A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.
Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.
Key Requirements
Solid F&B management experience, ideally in a hotel or quality restaurant setting.
Strong operational skills in managing buffets, bar operations, and service flow.
Demonstrated ability to lead and coach a team directly from the service floor.
A creative mind with an eye for detail and a natural feel for high-end hospitality.
Commercially sharp with comfort in managing targets, costs, and driving revenue.
Proven track record of building and motivating teams to maintain high standards.
Calm, confident, and warm personality during high-pressure service periods.
Excellent verbal communication skills in English to interact with international guests.
Strong knowledge of food safety regulations and health and hygiene standards.
Ability to work flexible hours including evenings, weekends, and holidays.
Experience in menu engineering and event planning to enhance guest satisfaction.
Proficiency in inventory management software and point-of-sale systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
647 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Dodoma
3 days ago
bestwesterndodoma.co.tz
611 Views
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Professional appearance and attitude.
Must be trustworthy, disciplined, and able to work under pressure.
Ability to manage front desk operations and bookings via telephone and online.
Proficiency in processing credit card and cash payments during check-in and check-out.
Familiarity with property management systems specifically Hotsoft for guest information.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
648 Views
Delta Hotels Dar es Salaam is seeking an Assistant Housekeeping Manager to help lead our housekeeping and laundry operations. You will support the Housekeeping Manager in ensuring that all guest rooms, public areas, and back-of-house spaces meet our rigorous cleanliness and hygiene standards. Your attention to detail will ensure a comfortable and safe environment for our guests.
This role involves supervising room attendants, managing linen inventory, and coordinating with the maintenance department. If you are a dedicated professional with a passion for cleanliness and team development, we invite you to apply and grow with our team.
Key Requirements
Bachelor's degree or diploma in Hospitality Management.
Proven experience in a housekeeping supervisory or management role.
Strong knowledge of cleaning chemicals, equipment, and techniques.
Excellent organizational and time management skills.
Ability to train and develop a large team of housekeeping staff.
Detail-oriented with a high standard for cleanliness.
Good communication skills and the ability to work with other departments.
Experience in inventory control and cost management.
Ability to handle guest requests and complaints professionally.
Flexibility to work weekends and holiday shifts.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
576 Views
Join a dynamic hospitality team at Delta Hotels Dar es Salaam! We are seeking a passionate and talented Executive Chef to lead our culinary department and deliver exceptional dining experiences to our guests. The ideal candidate will be responsible for menu creation, kitchen management, and maintaining the highest standards of food quality and safety.
As part of the Opulent Hotel Group, you will have the opportunity to grow your career in a professional environment that values excellence and innovation. You will mentor junior chefs, manage food costs, and ensure that every dish served reflects the prestige of our brand.
Key Requirements
A degree or diploma in Culinary Arts or a related field.
Proven experience as an Executive Chef or Head Chef in a high-end hotel.
Excellent leadership and people management skills.
In-depth knowledge of diverse cuisines and cooking techniques.
Strong understanding of food safety and sanitation regulations (HACCP).
Ability to manage kitchen budgets and control food costs.
Creativity in menu development and presentation.
Exceptional organizational and multitasking abilities.
Strong communication and interpersonal skills.
Availability to work flexible hours including evenings and weekends.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
opulenthotelgroup.com
648 Views
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
Strong conflict resolution and problem-solving abilities.
Ability to work various shifts, including nights and holidays.
Commitment to maintaining high professional standards.
Fluency in English; knowledge of Swahili is an advantage.
Attention to detail and the ability to multitask effectively.
0 Negotiable or Not Mentioned
Tanzania, Arusha
1 day ago
lionkingadventures.com
227 Views
Lion King Adventures and Nyota Luxury Camps and Lodges is seeking a dynamic and results-driven Marketing Manager to lead the brand's growth and visibility on a global scale. The ideal candidate will be a creative strategist capable of elevating the company's presence within the competitive tourism market, ensuring that world-class travel experiences are effectively communicated to potential clients and partners worldwide. This role requires a professional who can blend traditional marketing techniques with modern digital strategies to reach a diverse international audience.
The role involves overseeing a wide range of marketing activities, including digital presence management, content creation, and market analysis. You will be responsible for building strategic relationships with international travel agents and influencers while monitoring industry trends to identify new business opportunities. This position requires a passion for the East African landscape and a commitment to maintaining the high standards of excellence associated with Lion King Adventures. Candidates should be prepared to work in a fast-paced environment where storytelling and brand positioning are key to success.
Key Requirements
A Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience in a marketing leadership role, preferably within the tourism industry.
Strong proficiency in digital marketing tools, analytics, and data-driven strategy.
Excellent communication, negotiation, and storytelling skills for brand building.
A passion for travel and a deep understanding of the East African tourism landscape.
Experience in managing content management systems and website SEO strategies.
Ability to develop and execute comprehensive marketing campaigns to enhance brand awareness.
Proven track record in producing high-quality promotional materials and digital advertisements.
Ability to build and maintain strategic relationships with international travel agents and influencers.
Expertise in monitoring industry trends and competitor activity to identify opportunities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
matezatours.co.tz
260 Views
Mateza Tours & Travel is seeking a dedicated and strategic Marketing Manager to join their team in Zanzibar. This role is pivotal for driving the company's brand presence and overseeing all marketing initiatives within the travel and tourism sector. The manager will be responsible for crafting comprehensive marketing plans that utilize digital, social, and traditional media to capture market share and enhance customer engagement.
In addition to strategy development, the Marketing Manager will provide leadership to the marketing department, fostering a culture of excellence and mentorship. Key responsibilities include managing CRM systems like HubSpot, optimizing SEO/SEM efforts, and coordinating with other departments to ensure marketing goals align with the broader company vision. Candidates should be ready to work in a fast-paced environment and possess a strong passion for African safaris and hospitality.
Key Requirements
Bachelor’s degree in Marketing or a related field (Master’s is a plus).
5+ years’ experience in marketing roles.
2+ years’ experience specifically in a managerial capacity.
At least 3 years of hands-on experience with HubSpot and marketing automation.
Proven expertise in SEO, SEM, and digital analytics.
Experience working with Property Management Systems (PMS) and channel managers.
Solid understanding of OTA (Online Travel Agency) environments.
Exceptional leadership, communication, and project management skills.
Demonstrated ability to analyze market trends and competitor activities.
Previous experience in the travel, tourism, or hospitality industry is highly preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
560 Views
The FB Manager will be responsible for overseeing all social media activities for Mi Casa Lounge, with a specific focus on managing the Facebook page. This role involves creating engaging content, responding to customer inquiries, and developing strategies to increase the lounge's online presence and brand awareness. Candidates should have a passion for the hospitality industry and be able to translate the lounge experience into compelling digital narratives. You will monitor metrics to track growth and engagement while ensuring that all online communication aligns with the brand's identity and professional standards.
Key Requirements
Knowledge of social media platforms
Content creation skills
Experience with Facebook Business Suite
Basic graphic design skills
Community management experience
Ability to analyze social media metrics
Digital marketing strategy development
High level of creativity
Strong verbal and written communication
Time management and multitasking
Proactive approach to engagement
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
92 Views
We are looking for energetic Sales & Marketing Officers to join the Pal Vista Hotel team. The primary goal of these positions is to increase brand awareness and drive bookings by developing and executing creative marketing campaigns and building strong relationships with corporate clients and travel agencies.
You will be responsible for identifying new market opportunities, managing our social media presence, and representing the hotel at various events. The ideal candidates will be proactive, result-oriented, and possess a deep understanding of the hospitality market trends in Tanzania.
Key Requirements
Diploma or Degree in Marketing or related field.
Proven track record in sales within the hospitality sector.
Strong negotiation and closing skills.
Proficiency in social media marketing and digital tools.
Ability to develop and maintain corporate relationships.
Excellent verbal and written communication skills.
Knowledge of market trends in the Morogoro region.
Ability to work independently and meet sales targets.
Professional grooming and presentation.
Flexibility to travel for client meetings and events.
0 Negotiable or Not Mentioned
Tanzania
9 days ago
alphanamata.co.tz
1187 Views
We are looking for a professional and welcoming Receptionist to be the first point of contact for Triple A Finance Limited. You will be responsible for greeting clients, answering phone calls, and providing essential administrative support to our various departments. Your role is vital in maintaining a positive and professional image of the company, ensuring that every visitor and caller has a pleasant experience.
In addition to managing the front desk, you will handle incoming and outgoing correspondence, schedule appointments, and assist with general office coordination. The ideal candidate should have a Certificate of Hospitality and possess excellent interpersonal skills. If you are organized, friendly, and capable of multitasking in a fast-paced environment, we would love to have you as part of our professional team.
Key Requirements
Certificate of Hospitality or equivalent
Exceptional interpersonal and communication skills
Professional appearance and welcoming demeanor
Strong organizational and multitasking abilities
Proficiency in operating telephone switchboards
Experience with basic office equipment and filing
Knowledge of general administrative procedures
Ability to handle stressful situations calmly
Punctuality and strong time management skills
Basic proficiency in computer applications like MS Word
0 Negotiable or Not Mentioned
Tanzania
23 hours ago
acmlimited.co.tz
205 Views
A & C Tanzania Ltd is seeking a professional and organized Front Desk Officer to join our team. The successful candidate will be the face of the company, welcoming guests and clients with enthusiasm and ensuring they receive excellent service from the moment they arrive. This role requires a blend of interpersonal skills and administrative efficiency to support the daily operations of a professional service firm.
In addition to guest relations, the officer will manage critical documentation, including court pleadings and official correspondences. Essential duties involve scheduling appointments, handling telecommunications, and maintaining organized filing systems in accordance with company policy. The ideal candidate will possess a high degree of discretion and the ability to work effectively in a fast-paced environment while representing the values of professionalism and integrity.
Key Requirements
Diploma in Hospitality, Customer Service, Business Administration, or Office Management.
Legal knowledge will be considered an added advantage.
Proficiency in Microsoft Office Suite (Word, Outlook, and Excel).
Familiarity with legal terminologies, documentation, and basic court procedures.
Exceptional verbal and written communication skills in both English and Swahili.
A high level of professionalism and strict confidentiality (discretion).
Excellent organizational and time-management abilities.
Ability to receive and take care of all guests and clients with courtesy and enthusiasm.
Knowledge of operating office equipment and performing clerical tasks.
Capacity to manage filing, archiving, and document disposal according to company policies.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
79 Views
Pal Vista Hotel is seeking a highly experienced General Manager to oversee all aspects of our hotel operations in Morogoro. The successful candidate will be responsible for managing the daily activities of the hotel, ensuring the highest standards of guest satisfaction, and driving the financial performance of the establishment through strategic planning and efficient resource allocation.
This role involves leading a diverse team, implementing standard operating procedures, and maintaining the physical property. You will work closely with department heads to optimize service delivery and foster a positive working environment. Your expertise in the hospitality industry will be crucial in maintaining the hotel's reputation and ensuring long-term growth.
Key Requirements
Degree in Hospitality Management.
5+ years of experience in hotel management.
Strong leadership and team-building skills.
Proficiency in financial budgeting and forecasting.
Excellent communication and interpersonal abilities.
Experience with property management systems (PMS).
In-depth knowledge of hospitality industry standards.
Ability to handle guest complaints and conflict resolution.
Strategic marketing and revenue management expertise.
Fluency in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gnmtrading.co.tz
1424 Views
GNM CARGO is looking for a dedicated Call Center Agent to join their team in Dar es Salaam. The primary responsibilities include receiving and answering customer calls, providing detailed information regarding the company's services, and solving any challenges or issues customers may face. Additionally, the role involves recording customer data accurately into the company's internal systems. This position is based at Kariakoo Gerezani, Plot 31 Block 52, Omary Londo Street. Candidates must be female, aged between 20 and 30, and hold a valid Customer Care Certificate. Fluency in both English and Swahili is mandatory, while proficiency in Chinese is a distinct advantage. Applicants should possess prior experience in a call center setting and have strong computer literacy. The deadline for applications is April 15, 2026. Successful candidates will be part of a dynamic team focused on providing excellent customer support in the logistics and cargo industry.
Key Requirements
Female gender
Age between 20 to 30 years
Possession of a Customer Care Certificate
Previous experience working in a Call Center environment
Proficient computer skills and usage of relevant software programs
Excellent communication skills in both English and Swahili
Ability to speak Chinese is a significant advantage
Ability to handle high call volumes professionally
Strong problem-solving skills to resolve customer challenges
Meticulous data entry skills for recording customer information accurately
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
429 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
1052 Views
CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.
Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.
Key Requirements
Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field
Minimum 3 years of experience in customer service management
Applicants must be aged 35 years and above
Experience in after-sales, automotive, or heavy equipment is an added advantage
Proven ability to supervise daily after-sales customer service operations
Strong capacity to track repair progress and ensure timely job completion
Excellence in maintaining detailed service records and analytical reports
Demonstrated ability to resolve escalated complaints effectively and professionally
Proactive approach to following up on pending issues and updating customers
Commitment to monitoring and improving overall customer satisfaction levels
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
camco.cn
1007 Views
CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.
You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.
Key Requirements
Minimum of 3 years of professional experience in customer service roles.
Proven track record in after-sales service management.
Background or familiarity with heavy equipment or machinery is a major advantage.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent verbal and written communication skills in English and Swahili.
Advanced problem-solving capabilities and conflict resolution skills.
Ability to work effectively under pressure and meet strict deadlines.
Proficiency in Microsoft Office Suite and CRM software systems.
High degree of integrity and professional ethics in business dealings.
Strong organizational skills and attention to detail in reporting.
Ability to analyze customer feedback to drive service improvements.
Commitment to providing high-quality service and maintaining client loyalty.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 hours ago
gmail.com
45 Views
Care & Cure Medical Centre is looking for a professional Receptionist and Administrative Assistant to join our team at our facility located in Dar es Salaam. This role is critical for managing front desk operations, including patient scheduling and coordination of various administrative tasks. The ideal candidate will serve as the primary point of contact for patients, ensuring they feel welcomed and supported from the moment they enter our hospital.
Candidates must have at least one year of proven work experience in administration, with a strong preference for those who have previously worked in a healthcare environment. Key responsibilities include maintaining accurate records, handling inquiries, and coordinating with medical staff to ensure efficient patient flow. This position requires excellent communication skills and the ability to multitask in a busy medical setting.
Key Requirements
Minimum 1 year of proven work experience (no training positions)
Healthcare industry experience preferred
Proficiency in front desk operations and management
Strong scheduling and coordination skills
Excellent verbal and written communication abilities
High level of organizational and multitasking skills
Competency in basic computer applications and software
Professional demeanor and patient-focused attitude
Ability to handle sensitive patient information confidentially
Willingness to work in a fast-paced hospital environment
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
gmail.com
340 Views
Chelsea Starway Group Limited is seeking motivated, hardworking, and results-driven individuals to join their professional team as Sales Representatives within the Clearing and Forwarding sector. Based at the New Ushirika Tower in Dar es Salaam, these roles are pivotal for expanding the company's market presence. The successful candidates will be responsible for identifying and acquiring new business opportunities across various industries and trading sectors, ensuring the company's growth and competitive edge in the logistics market. As a Sales Representative, you will play a crucial role in maintaining and nurturing relationships with existing clients while actively promoting the company's suite of services through site visits and direct engagement. Candidates must possess a strong background in marketing or logistics and demonstrate excellent negotiation skills. The position requires a high level of discipline and the ability to work towards specific targets. By joining Chelsea Starway Group Limited, you will become part of a dedicated team committed to excellence in the clearing and forwarding industry and contribute to the overall success of the group.
Key Requirements
Must hold a Diploma or Degree in Marketing, Clearing and Forwarding, or a related field.
Proven professional experience in sales, ideally within the clearing and forwarding sector.
Exceptional communication and negotiation skills with a strong customer service orientation.
Must be at least 18 years of age or older at the time of application.
Possession of knowledge in Tax and Finance is considered a significant added advantage.
Demonstrated trustworthiness, attention to detail, and a high level of professional discipline.
Proficient in both written and spoken English to facilitate international business communication.
Capable of identifying and acquiring new clients from various industries and trading sectors.
Strong ability to manage and maintain productive long-term relationships with existing clients.
Commitment to achieving and exceeding monthly and annual sales targets as assigned.
Willingness to conduct client visits and actively promote company services in the field.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
526 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Morogoro
9 hours ago
gmail.com
103 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
skillupadvisory.co.tz
1055 Views
Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.
The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal and communication skills to manage client relationships effectively
Ability to work in a fast-paced environment and meet strict deadlines
Proficiency in Microsoft Office Suite, specifically Excel and Outlook
High level of accuracy and attention to detail in logistical documentation
Proactive problem-solving skills to address client inquiries and logistics delays
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
skillupadvisory.co.tz
831 Views
Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.
The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal skills with the ability to build rapport with diverse clients
Excellent written and verbal communication skills in English and Swahili
Proficiency in Microsoft Office Suite, particularly Excel for data tracking
Ability to multi-task and manage time effectively in a high-pressure environment
Strong problem-solving abilities to resolve shipment and delivery issues promptly
0 Negotiable or Not Mentioned
Tanzania, Dodoma
19 hours ago
tahefa.co.tz
222 Views
TAHEFA Co. Limited is a legally registered private company in Tanzania involved in diverse economic activities, including the production and distribution of cereal flour, livestock farming, and financial agency services. We are seeking three dedicated Financial Services Officers to join our team at our headquarters in Dodoma. This role is central to our agency banking and mobile money operations, where the successful candidates will facilitate daily transactions and build trust with our clientele.
The officers will be responsible for serving customers in financial transactions such as sending, receiving, and depositing funds. Key duties include ensuring strict compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, maintaining accurate records, and performing daily cash reconciliations. The role also requires providing education to customers regarding financial services and ensuring the safety of all funds and equipment.
Key Requirements
Education of at least Form Four (O-Level) or higher.
Computer literacy and proficiency in using smartphones.
High level of integrity and attention to detail.
Excellent communication and interpersonal skills.
Minimum of two (2) years of experience in financial services is an added advantage.
Ability to comply with KYC and AML legal requirements.
Proficiency in performing daily cash reconciliation.
Strong customer service standards and complaint resolution skills.
Ability to maintain accurate transaction records and documentation.
Capacity to monitor float levels and ensure daily operational sufficiency.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
tef.co.tz
233 Views
Tef is looking for 40 dynamic individuals to join their team as Key Account Executives (KAE) in Dar es Salaam. The primary responsibility of this role is to provide and manage the 'Lipa Kwa Simu' payment service through Mixx by Yas for large and medium-sized merchants across Tanzania. This involves onboarding new businesses, ensuring that payment systems are functioning correctly, and providing continuous support to existing merchants to enhance their operational efficiency and the company's overall market presence. Candidates will serve as the essential link between the merchant community and the company, fostering strong professional relationships and driving growth through effective service delivery.
In addition to service implementation, the Key Account Executive is responsible for identifying and resolving any technical or administrative challenges faced by merchants using the LKS system. Success in this role requires a proactive approach to sales and a commitment to achieving targets through a commission-based pay structure complemented by allowances. This position offers a significant opportunity for professional growth in the fintech and sales sectors, particularly for those who are disciplined, self-motivated, and capable of working independently with a high degree of integrity and professionalism. The role involves significant field work and direct interaction with business owners in various sectors.
Key Requirements
Must be aged 18 years or older.
Possess a Diploma or Bachelor’s degree in Sales, Business, Business Administration, or a related field.
Proven experience in sales and marketing with a track record of meeting targets.
Ability to work independently and manage time effectively without constant supervision.
Strong discipline and a commitment to maintaining professional integrity.
Excellent communication and interpersonal skills for building merchant relationships.
Knowledge of mobile payment systems and digital financial services like Mixx by Yas.
Problem-solving skills to address and resolve merchant technical challenges.
Ability to analyze business needs for large and medium-sized enterprises.
Fluency in Swahili and English to effectively communicate with diverse business owners.