HOTEL MANAGER @ ARSALAN BAIGMIRZA
We are seeking a dedicated and professional Hotel Manager to oversee the daily operations of our establishment in Dar es Salaam. The successful candidate will be responsible for coordinating various departments, including the front office, housekeeping, and food and beverage services, to ensure a seamless experience for all guests. This role requires a hands-on approach to leadership, ensuring that high standards of customer service and guest satisfaction are consistently met and exceeded.
In addition to operational management, the Hotel Manager will be responsible for supervising, training, and managing hotel staff to foster a productive work environment. Key financial duties include monitoring budgets, managing expenses, and driving revenue performance. The candidate must handle guest complaints with professionalism and maintain strict adherence to safety, hygiene, and quality standards. Salary is negotiable based on the candidate's level of experience and expertise in the hospitality industry.
In addition to operational management, the Hotel Manager will be responsible for supervising, training, and managing hotel staff to foster a productive work environment. Key financial duties include monitoring budgets, managing expenses, and driving revenue performance. The candidate must handle guest complaints with professionalism and maintain strict adherence to safety, hygiene, and quality standards. Salary is negotiable based on the candidate's level of experience and expertise in the hospitality industry.
Key Requirements
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong leadership and communication skills to effectively manage a diverse team.
In-depth knowledge of hotel management systems and general operations.
Ability to work effectively under pressure in a fast-paced environment.
Fluency in English is required; proficiency in Swahili is considered an advantage.
Proven experience in managing front office, housekeeping, and F&B departments.
Ability to monitor budgets, manage expenses, and analyze revenue performance.
Professional approach to handling and resolving guest complaints and issues.
Strong skills in supervising, training, and evaluating hotel staff performance.
Commitment to maintaining high safety, hygiene, and quality standards at all times.