0 Negotiable or Not Mentioned
Tanzania, Dodoma
63 days ago
bestwesterndodoma.co.tz
9 Applied 6 Pro Applied
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.
Key Requirements
Diploma in Hotel Management.
Proven experience as a receptionist for one or two years.
Excellent communication and interpersonal skills.
Good organizational and multitasking ability.
Proficiency in Microsoft Office (Word, Excel, Outlook).
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
6 Applied 4 Pro Applied
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
10 Applied 7 Pro Applied
As a Receptionist at Hotel Verde Zanzibar, you will be the first point of contact for our international and local guests, playing a crucial role in shaping their first impression of our hotel. Your responsibilities will include managing the front desk, processing arrivals and departures, and handling guest inquiries with a high degree of professionalism and courtesy. You will also be tasked with managing reservations and ensuring all guest documentation is processed accurately.
We are looking for individuals who are passionate about service and possess excellent organizational abilities. You will work as part of a dedicated team to maintain the smooth operation of the front office while providing helpful information about our hotel's unique green features and the local Zanzibar area. This role is ideal for someone looking to build a career in high-end hospitality management within a forward-thinking and environmentally friendly hotel.
Key Requirements
Demonstrated passion for hospitality and customer care.
Proven reliability and ability to work flexible hours.
Professional appearance and welcoming demeanor.
Strong verbal and written communication skills in English.
Proficiency in using computer software and hotel management systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
58 days ago
baraza-zanzibar.com
13 Applied 9 Pro Applied
The Zanzibar Collection is currently seeking dedicated individuals to join our team as Receptionists at our prestigious properties, including Baraza Resort & Spa and Zawadi Hotel Limited. This role is pivotal in providing a warm welcome to guests and ensuring a seamless check-in and check-out process. As the first point of contact, you will represent the excellence of our hospitality standards in one of the most beautiful locations in the world.
Candidates will be responsible for managing reservations, answering inquiries, and coordinating with other departments to enhance the guest experience. The position requires a high level of organization and the ability to multitask in a fast-paced luxury environment. If you have the required experience and a passion for hospitality, we encourage you to apply for one of these four available positions.
Key Requirements
Certificate, Diploma, or Degree in Hospitality Management or a relevant field.
Minimum of 2 years of experience in a similar role within a luxury resort environment.
Proficiency in Front Office software and property management systems.
Excellent communication skills in English and Kiswahili.
Strong interpersonal and customer service skills.
~1,500,000 Mentioned
Tanzania, Morogoro
13 days ago
expertconsultancy.co.tz
21 Applied 15 Pro Applied
The Senior Receptionist will oversee the daily operations of a dynamic and high-performing office environment within a manufacturing setup in Morogoro. This individual will manage front-of-house services, coordinate administrative teams, and ensure an exceptional standard of professionalism in all client and internal interactions. The role reports directly to the Human Resource Department and involves managing a team of 3 to 6 people, including receptionists and cleaners, to maintain consistency in service excellence. The salary for this position is TZS 1,500,000 per month.
Key responsibilities include coordinating day-to-day office operations, vendor management, and procurement of supplies while upholding corporate branding standards. The Senior Receptionist will collaborate with Finance, HR, Legal, and IT departments to ensure seamless support for operations and staff. Additionally, the role involves managing office budgets, preparing periodic reports on expenditures, and implementing performance indicators for administrative efficiency. This position requires a polished professional who takes ownership of office efficiency and understands the importance of first impressions in a fast-paced setting.
Key Requirements
Degree or Master’s degree in Business Administration, Hospitality, or a related field.
Minimum 5–7 years of experience in office management or senior receptionist roles.
Proven supervisory experience leading administrative or reception teams of 3-6 people.
Experience working in high-end corporate office, banking, finance, or legal services.
Strong network and relationships within the finance or professional services sectors.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
ramadaresortdar.com
10 Applied 1 Casual Applied
Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.
Key Requirements
Diploma or Certificate in Hospitality, Hotel Management, or related field
Minimum 1-2 years experience in a hotel front office
Proficiency in Opera or other Property Management Systems (PMS)
Excellent communication skills in English and Swahili
Strong customer service and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
58 days ago
gmail.com
10 Applied 7 Pro Applied
Hotel Rolax 24 is currently looking for two energetic and professional individuals to join our team as Hotel Receptionists at our Dar es Salaam location. The successful candidates will be the face of our hotel, ensuring that every guest receives a warm welcome and professional service throughout their stay. Responsibilities include managing the front desk, handling reservations, and providing essential information to guests regarding our services and local attractions. The ideal candidates should possess a background in hospitality management and have at least two years of experience in a similar role. We value professionalism, a positive attitude, and the ability to communicate effectively with a diverse range of guests. If you are passionate about the hospitality industry and meet the listed qualifications, we encourage you to submit your application for consideration and join our growing hospitality team.
Key Requirements
Certificate or diploma in Hospitality Management or related field
Over 2 years of work experience
Professional Appearance & Good Attitude
Good communication skills
Ability to perform guest check-in and check-out procedures efficiently
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
crowneplazadaressalaam.com
11 Applied 1 Casual Applied
Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.
As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.
Key Requirements
Strong operational knowledge of Front Office functions
Good working knowledge of OPERA PMS
Minimum of 4 years supervisory experience in Front Office operations
Hands-on approach with guests and team members
Ability to manage shifts, handle guest concerns, and support service recovery
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
15 Applied 11 Pro Applied
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.