0 Negotiable or Not Mentioned
Kenya
30 days ago
solvoglobal.com
1722 Views
As a Clerical and Collections Representative, you will be a key member of our administrative and collections support team. You will be responsible for providing essential financial support by processing credit card declines and managing complex chargeback cases. Your role also involves direct customer care, where you will resolve billing inquiries and handle unsubscribe requests with professionalism and efficiency. Additionally, you will oversee logistics tasks such as coordinating customer return labels and maintaining meticulous internal records to ensure operational smoothness.
In this role, you are expected to meet established Service Level Agreements (SLAs) and quality metrics while maintaining professional communication across all channels. The position operates on a standard schedule from Monday to Friday, 8:00 AM to 5:00 PM CST. We are seeking a reliable, process-oriented individual who can multitask effectively and maintain high organizational standards in a fast-paced environment. Joining our growing team offers an opportunity to deliver excellence and take a significant step forward in your professional career.
Key Requirements
Minimum 1 year of experience in clerical, admin, customer service, or collections roles.
Strong multitasking abilities to handle various administrative and financial tasks.
Excellent time management and organizational skills to meet daily deadlines.
High level of proficiency in written and verbal English communication.
Familiarity with standard office tools and experience using CRM systems.
Professional, reliable, and highly process-oriented mindset.
Strong attention to detail for maintaining accurate internal financial records.
Exceptional problem-solving skills to resolve customer billing inquiries.
Customer service orientation with a focus on delivering excellence.
Ability to work according to CST time zone schedules (Monday - Friday).
0 Negotiable or Not Mentioned
Kenya, Nairobi
56 days ago
trailmycar.com
550 Views
Join a leading Vehicle Tracking and Fleet Management company headquartered in Nairobi as a Renewals and Collections Officer. This role is pivotal in managing our growing subscription renewal portfolio across Kenya, ensuring clients receive uninterrupted service through proactive engagement and professional follow-ups. The company has a strong market presence spanning over 10 years and operates 10 branches across Kenya, with additional regional op
0 Negotiable or Not Mentioned
Kenya
5 days ago
igniteaccess.com
444 Views
Ignite Energy Access is hiring a Collections Officer to manage accounts receivable and ensure timely payments from customers across our Kenyan operations. You will be responsible for monitoring payment schedules, contacting clients regarding overdue balances, and maintaining positive customer relations while securing company revenue. This role is essential for maintaining the liquidity needed to expand our reach.
This position is vital for maintaining the financial health of our operations. You will work closely with the finance and customer service departments to resolve billing issues and streamline collection processes. The ideal candidate will be firm yet empathetic, ensuring that our mission of energy access remains sustainable through diligent credit control.
Key Requirements
Diploma or Degree in Finance, Business, or a related field.
Proven experience in debt collection or credit control roles.
Strong negotiation and persuasion skills.
Excellent customer service orientation and interpersonal skills.
Ability to handle difficult conversations professionally.
Proficiency in CRM software and basic accounting tools.
High level of integrity and transparency.
Strong attention to detail and accuracy in record keeping.
Target-driven mindset with a focus on results.
Familiarity with local consumer credit regulations.
0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1042 Views
We are seeking highly motivated Customer Support Representatives from Kenya to join dynamic global teams. This role requires individuals who are digitally native and possess exceptional communication skills to manage customer inquiries and resolve issues efficiently across various digital platforms. You will be responsible for maintaining high performance standards and ensuring customer satisfaction, contributing significantly to the overall growth and reputation of international startups and established companies. As part of a remote-first culture, you will take full ownership of your tasks and work independently to move projects forward without needing constant instruction. Your role involves collaborating with diverse teams across different time zones, utilizing your sharp problem-solving abilities to deliver high-quality service from day one. This position offers a unique opportunity to showcase Kenyan talent on a global stage while working in a flexible, high-performing environment that values results over simple participation.
Key Requirements
Excellent verbal and written communication skills in English
Proficiency in using CRM and help desk software
Ability to work flexibly across different international time zones
Strong problem-solving and critical-thinking abilities
High level of digital literacy and familiarity with remote tools
Proven ability to take ownership of tasks and work independently
Previous experience in a customer-facing or support role
Ability to maintain high performance under pressure
Strong interpersonal skills and emotional intelligence
Commitment to delivering high-quality service daily
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
397 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Remote
9 days ago
jiji.co.ke
1305 Views
Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.
Key Requirements
At least 1 year of experience in Telesales or professional sales.
Demonstrated ability in persuasion and effective communication.
Strong confidence in handling customer objections and closing sales deals.
A highly motivated and results-driven mindset to meet targets.
Professional fluency in both Swahili and Luganda languages.
Ability to present, promote, and sell products to diverse client bases.
Proven experience in building and maintaining long-term client relationships.
Capability to resolve customer concerns and issues promptly and efficiently.
Strong organizational and time management skills for managing multiple accounts.
Ability to adapt to a fun work culture and work effectively in remote settings.
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
887 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1311 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Kenya
6 days ago
gmail.com
385 Views
Hadca Logistics Ltd is looking for a dedicated professional to join our team as a Logistics and Concierge Operations Specialist. As a leading name in Kenya for executive, luxury, and bespoke concierge services, we pride ourselves on delivering top-tier experiences to our clientele. This role involves managing complex travel and logistics requirements, ensuring that every detail of our luxury hire services meets the high standards our clients expect. The successful candidate will be responsible for coordinating activities across our key locations, including our office along Moi Southlake Road in Naivasha and our Nairobi branch in Parklands. You will work closely with the management team to optimize routes, manage client bookings, and maintain our reputation as Kenya's most trusted logistics partner. This position offers a unique opportunity to work in a high-stakes, luxury environment where excellence is the minimum requirement.
Key Requirements
Proficiency in coordinating high-end logistics and luxury concierge services for executive clients.
Strong communication skills to interact with high-net-worth individuals and corporate partners.
Experience in fleet management and vehicle hire operations within the Kenyan market.
Ability to manage logistics schedules across multiple branches, specifically Naivasha and Nairobi Parklands.
A valid driver's license and a clean driving record if operational support is required.
High level of organizational skills to handle bespoke requests and luxury travel arrangements.
Familiarity with local routes and traffic patterns in Nairobi and the Naivasha region.
Proven ability to work under pressure and meet tight deadlines in a fast-paced environment.
Excellent problem-solving skills to resolve logistical challenges in real-time.
Proficiency in using logistics management software and basic office productivity tools.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
502 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
948 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
551 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
377 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
52 days ago
lendplus.ke
530 Views
Aventus-Lend Plus is a leading FinTech company in Kenya providing quick and secure mobile loans through advanced technology. The Finance Assistant role is crucial for supporting daily financial operations, ensuring that all transactions via M-PESA and bank transfers are accurately reflected in the company's CRM and accounting systems. This position involves a high degree of responsibility in maintaining the integrity of financial data and ensurin
0 Negotiable or Not Mentioned
Kenya
3 days ago
gmail.com
358 Views
A leading Digital Credit Provider (DCP) is seeking results-driven and tech-savvy Field Collections Agents to manage delinquent loan accounts. The role combines digital tools with active field engagement to recover overdue loans while maintaining professionalism and regulatory compliance. This position involves direct interaction with borrowers to facilitate debt recovery and requires a high level of integrity and adherence to financial laws.
The job is field-based and covers various locations across Kenya, including Kitale, Eldoret, Nakuru, Kawangware, Embu, Ruiru, Kakamega, Kasarani, and Machakos. Candidates will be responsible for skip tracing, negotiating repayment plans, and providing financial education to customers. The company offers a competitive salary along with performance-based commissions, airtime, and transport allowances to support the extensive travel required for this role.
Key Requirements
Diploma or Bachelor's degree in Business, Finance, or related field.
1–2 years' experience in field collections and debt recovery.
Tech-savvy with CRM, GPS, and mobile lending systems.
Knowledge of regulatory frameworks like In Duplum Rule and Data Protection Act.
High integrity and strong negotiation skills.
Willingness to travel extensively across field locations.
Ability to conduct skip tracing to locate hard-to-reach borrowers.
Negotiate ethical and sustainable repayment plans with delinquent borrowers.
Educate customers on credit health and financial responsibility.
Submit detailed daily activity reports to the management.
0 Negotiable or Not Mentioned
Kenya, Hybrid
54 days ago
eligorecruitment.co.ke
544 Views
We are seeking a results-driven B2B Marketing Manager with over five years of experience to join our team in Kenya. This role is ideal for a professional with a strong background in the insurance or financial services industry who excels at driving demand generation and converting pipeline into tangible revenue. The successful candidate will be responsible for developing and executing high-impact B2B marketing strategies that align with business
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
careercurveconsultants.co.ke
944 Views
Our client, a dynamic and fast-growing tours and travel company based in Nairobi, is seeking a motivated Business Development Executive to join their expanding team. This role is pivotal in driving revenue growth by identifying new business opportunities across both corporate and individual client segments. The successful candidate will be responsible for promoting diverse travel packages, holiday experiences, and specialized corporate travel solutions, ensuring that the company maintains a competitive edge in the bustling Kenyan travel market.
Beyond sales generation, the role involves building and nurturing long-term relationships with clients and travel partners to foster loyalty and repeat business. You will be expected to utilize digital platforms, networking events, and referrals to generate high-quality leads. Preparation of persuasive sales pitches and negotiation of complex deals are daily activities required to consistently exceed monthly targets. This position offers an exciting opportunity for professional growth within a fast-paced environment, providing significant exposure to the travel industry and networking opportunities with major stakeholders.
Key Requirements
Diploma/Degree in Business, Marketing, Tourism, or related field.
2+ years’ experience in tours & travel sales/business development.
Proven track record of hitting or exceeding sales targets.
Strong networking, negotiation, and relationship-building skills.
Self-driven, proactive, and results-oriented mindset.
Familiarity with CRM tools and Microsoft Office.
Excellent verbal and written communication skills for professional pitching.
Ability to work independently and manage a diverse portfolio of clients.
Deep knowledge of domestic and international travel destinations.
Strong analytical skills to monitor market trends and competitor activity.
0 Negotiable or Not Mentioned
Kenya
16 days ago
pentair.com
901 Views
Pentair is seeking an enthusiastic Technical Sales Manager to join our growing sales team focused on F&B Components and Spare Parts. In this role, the successful candidate will be responsible for approaching existing and new customers, demonstrating technical product features, and driving sales growth in alignment with strategic company directions. The incumbent will provide essential sales management for the specified territory, covering various locations across Kenya and the broader Eastern African region. The role requires a high degree of technical mastery and the ability to maintain strong, long-term customer relationships.
The position involves identifying and establishing new business opportunities while managing key distributors in the region. Key responsibilities include visiting potential customers to develop relationships, working with senior management on sales strategy, and conducting product presentations and demonstrations. This role necessitates frequent travel to visit end-user customers and collaborate with distributor sales representatives. You will also be expected to utilize CRM Salesforce for effective sales management and regularly present performance reports to senior management. Proficiency in English is mandatory for this position.
Key Requirements
Bachelor’s degree in chemical, mechanical, or electrical engineering.
Minimum of 5 years field sales experience or equivalent within the F&B market.
Proven ability to master technical features of industrial products and services.
Strong track record in retaining current customers and developing new business leads.
Willingness and ability to travel frequently across the region.
Proficiency in Microsoft Office software and experience with CRM tools like Salesforce.
Excellent oral and written communication skills in both technical and business English.
Ability to work independently, take initiative, and make decisions under pressure.
Experience conducting professional product presentations and technical training.
Capability to meet and exceed established revenue, profit, and expense budgets.
0 Negotiable or Not Mentioned
Kenya
58 days ago
gmail.com
563 Views
We are actively seeking a motivated, organized, and detail-oriented Client and Event Operations Coordinator for an essential onsite role in Kenya. This full-time position operates Monday through Friday, 9:00 AM – 5:00 PM EST, and is responsible for providing critical support to our Account Executive team. The coordinator will manage comprehensive event logistics, client communication, and necessary administrative workflows, ensuring a smooth and
0 Negotiable or Not Mentioned
Kenya, Nairobi
26 days ago
gmail.com
1471 Views
Mirari Technical Training Institute is seeking a dedicated and organized Admin Officer to join our team in Nairobi. In this role, you will be responsible for overseeing the daily office operations and managing critical student records. Your duties will include handling professional communication through calls and emails, serving as the first point of contact at the front desk, and supporting the admissions process. Additionally, you will play a key role in tracking the student lifecycle from enrollment to job placement, ensuring that all data is accurately maintained in our CRM systems. As part of our growing tech training environment, the Admin Officer will also collaborate with the marketing team to provide social media updates and assist in student coordination activities. We are looking for a candidate with a strong background in Business Administration who is passionate about technical education and skills development. This position offers an immediate start date for a reliable professional who thrives in a dynamic, fast-paced setting and is committed to helping students achieve career success through technical training.
Key Requirements
Diploma/Degree in Business Administration or related field
Strong communication & organizational skills
Computer literacy (Word, Excel, Email)
Experience or familiarity with tech training/bootcamp environments (preferred)
Knowledge of CRM systems & data tracking
Ability to manage office operations & student records efficiently
Experience handling calls, emails & front desk communication
Ability to support admissions & student coordination
Willingness to assist in marketing & social media updates
Capability to track student lifecycle & job placement processes
0 Negotiable or Not Mentioned
Tanzania, Arusha City
15 hours ago
vertice.co.tz
103 Views
Vertice Group Limited is seeking a sharp, ambitious, and driven individual to serve as a Business & Operations Growth Associate in Arusha. This unique role acts as the operational right hand to a multi-business owner, providing rare exposure to diverse sectors including an IT solutions company, a dairy farm, and a growing digital business. The successful candidate will be deeply involved in real-world business operations, deal-making, and strategic growth initiatives, making it an ideal position for someone who thrives on execution and taking ownership of outcomes.
Key responsibilities involve client and partner follow-up, proposal development, and managing social media and digital marketing campaigns to build brand visibility. The associate will also coordinate day-to-day activities across all three business units, conduct market research, and handle administrative workflows to ensure operational efficiency. Performance bonuses are available and directly tied to the business growth you help create, including successful proposals and new client acquisitions, offering significant growth potential for a results-oriented professional.
Key Requirements
Diploma or degree in Business Administration, Marketing, IT, Communications, or a related field.
Strong IT literacy with productivity tools like Google Workspace and MS Office.
Proven social media marketing skills including content creation and campaign management.
Excellent research and writing ability for professional proposals and business reports.
Outstanding organizational skills with the ability to manage multiple priorities simultaneously.
High level of proactiveness, discipline, and personal accountability.
Fluency in both written and spoken English and Swahili.
Minimum of 1–2 years of relevant work experience, including internships or freelance work.
Experience with CRM platforms and digital communication systems.
Ability to work effectively across diverse industries such as IT, agriculture, and digital commerce.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
444 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 hours ago
gmail.com
34 Views
The Loan Collection Officer will be responsible for managing and recovering outstanding debts from clients. This role involves proactive communication with borrowers to ensure timely repayments and maintaining professional relationships while upholding the company's financial interests. The candidate will work closely with the finance team to monitor accounts and update records accurately. Key duties include negotiating repayment schedules, explaining loan terms to clients, and resolving disputes regarding payments. The ideal candidate must possess excellent persuasion skills and a results-driven mindset to meet monthly targets. Experience in the banking or micro-finance sector in Kenya is highly preferred. Salary: Negotiable.
Key Requirements
Minimum secondary education (certificate or diploma preferred)
Good communication and negotiation skills
Self-motivated and reliable
Previous experience in collections or finance is an advantage
Proficiency in English and Swahili
Strong interpersonal skills for client negotiation
Ability to work under pressure and meet strict deadlines
High level of integrity and confidentiality
Basic computer literacy for record-keeping
Ability to work independently with minimal supervision
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
561 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Remote
59 days ago
gmail.com
567 Views
The Virtual Assistant Manager role at Ssekisambu Business Solutions is a crucial remote position focused on driving business growth and maintaining strong client relationships across various African markets. The core responsibilities include proactive client acquisition and management, ensuring operational efficiency, and promoting the company's successes. Specific duties involve identifying and reaching out to potential prospects, diligently sch
0 Negotiable or Not Mentioned
Kenya, Nairobi
56 days ago
auhtech.com
551 Views
AUH Technologies is seeking motivated IT Support Engineers to join our team in Nairobi, Kenya, specifically for Level 1 Desktop Support Services. This role is focused on dispatch tasks, where engineers will provide on-call support and visit client sites as needed when tickets are raised. This is an excellent opportunity for early-career professionals or students looking to gain practical experience in field engineering and technical support withi
0 Negotiable or Not Mentioned
Kenya, Remote
11 days ago
dcsp.com
560 Views
We are seeking a highly skilled and experienced Accounts Manager to join a rapidly expanding FMCG Distribution business. This position offers a unique remote working arrangement, specifically looking for talented professionals based in India to support operations for a company headquartered in Kenya. The successful candidate will play a critical role in the financial health of the organization, managing all aspects of accounting and reporting. Budget: Upto 2000USD + Other expat benefits.
Key responsibilities include the finalization of accounts, preparation of detailed financial statements, and overseeing end-to-end accounting operations. You will be responsible for handling audits, ensuring compliance with relevant taxation laws, and providing insightful MIS reporting and financial analysis to senior management. The role requires close coordination with overseas management to ensure seamless financial integration. Preferred candidates should have a background in FMCG, proficiency in Tally/ERP, and excellent communication skills.
Key Requirements
Strong experience in accounts finalization.
4–8 years of relevant accounting or finance experience.
Proficiency in Tally or similar ERP software packages.
Advanced level skills in Microsoft Excel for data analysis.
Excellent communication and interpersonal skills.
Strong problem-solving and critical thinking abilities.
Previous experience in the FMCG distribution industry is preferred.
Demonstrated ability to manage end-to-end accounting operations.
Comprehensive knowledge of audits, statutory compliance, and taxation.
Experience working with international clients or overseas management teams.
0 Negotiable or Not Mentioned
Tanzania, Serengeti
22 days ago
gmail.com
1792 Views
Enkoria Serengeti is seeking a dedicated Camp Manager to act as the cornerstone of on-site operations at their Serengeti location. The successful candidate will provide overall leadership in managing diverse staff, facilities, and daily logistics while ensuring the rigorous implementation of safety, environmental, and operational standard operating procedures (SOPs). This role is critical for maintaining the high standards expected in a premium safari environment.
The Camp Manager will be responsible for guest-orientation and ensuring an exceptional visitor experience. Beyond daily staff supervision, the role involves utilizing hospitality management systems to generate, analyze, and present detailed operational and financial reports to senior management. Working in a remote safari camp requires high levels of adaptability, strong communication skills, and the ability to oversee complex logistics in a wilderness setting.
Key Requirements
Degree in Hospitality Management, Tourism Management, or a related field.
Minimum 4-5 years' experience as a Camp Manager.
At least 4 years in a camp/lodge management role.
Training in hospitality operations or lodge management is preferred.
Experience working in remote safari camps or lodges is preferred.
Strong leadership, communication, and guest-orientation skills.
Knowledge of Microsoft Office packages.
Demonstrated proficiency in the use and application of hospitality systems.
Proven ability to generate, analyze, and present operational and financial reports.
Ability to manage staff and daily logistics in a remote environment.
Excellent problem-solving skills and attention to detail.
0 Negotiable or Not Mentioned
Kenya, Nairobi
7 days ago
alternatedoors.co.ke
649 Views
We are looking for an Executive Assistant to support a leading NGO in Nairobi on a 6-month contract basis. This role offers a hybrid work arrangement, providing a balance between office presence and remote work. The Executive Assistant will provide high-level administrative support to the executive team, facilitating the smooth operation of the organization’s programs and initiatives during this contract period.
Key responsibilities include managing calendars, coordinating high-level meetings, and handling complex travel arrangements for staff and stakeholders. You will also serve as a liaison between the executive office and various departments, ensuring that information flows efficiently and deadlines are met. This is a great opportunity for a professional who thrives in a mission-driven environment and possesses exceptional organizational skills.
Key Requirements
Previous experience working as an Executive Assistant within an NGO.
Ability to work effectively in a hybrid office/remote environment.
Exceptional organizational and time-management skills.
Proficiency in digital tools for scheduling and communication.
Strong written and verbal communication skills.
Experience in coordinating travel and logistics for international teams.
Ability to handle sensitive information with extreme discretion.
Proactive problem-solver with a high degree of initiative.
Competence in preparing reports and presentation materials.
Available to commit to a 6-month full-time contract.
0 Negotiable or Not Mentioned
Kenya
7 days ago
talentsyncsolutions.in
818 Views
We are currently seeking a dedicated and highly organized Personal Assistant to the CEO for our esteemed client based in Kenya. The successful candidate will play a crucial role in providing comprehensive administrative and personal support to the CEO, ensuring the efficient operation of their daily schedule and business activities. This role is ideal for a professional who thrives in a fast-paced environment and is comfortable with frequent travel. The responsibilities include managing complex calendars, coordinating international and domestic travel arrangements, and attending meetings to record minutes. The candidate must be prepared to travel alongside the CEO to various locations, representing the executive office with professionalism. High levels of discretion and the ability to anticipate the CEO's needs are paramount for success in this position.
Key Requirements
Proven experience as a Personal Assistant or Executive Assistant.
Excellent diary and calendar management skills.
Proficiency in scheduling meetings and recording minutes.
Flexibility and willingness to travel extensively with the CEO.
Strong verbal and written communication skills in English.
Outstanding organizational and time management abilities.
Ability to handle sensitive information with high confidentiality.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Proactive approach to problem-solving and multitasking.
Strong interpersonal skills to interact with stakeholders.