0 Negotiable or Not Mentioned
Kenya, Nairobi
56 days ago
auhtech.com
2586 Views
AUH Technologies is seeking motivated IT Support Engineers to join our team in Nairobi, Kenya, specifically for Level 1 Desktop Support Services. This role is focused on dispatch tasks, where engineers will provide on-call support and visit client sites as needed when tickets are raised. This is an excellent opportunity for early-career professionals or students looking to gain practical experience in field engineering and technical support within a dynamic environment. As a Dispatch Field Engineer, you will be responsible for resolving technical issues onsite, ensuring that desktop systems, hardware components, and software applications are functioning optimally for clients. You will collaborate with the central helpdesk to manage and close tickets efficiently while maintaining high standards of customer satisfaction. The role requires flexibility, reliability, and a proactive approach to technical problem-solving within the Nairobi business ecosystem.
Key Requirements
Proficiency in Level 1 Desktop Support services.
Ability to handle on-call dispatch tasks promptly.
Willingness to travel onsite when tickets are raised.
Strong troubleshooting skills for hardware and software issues.
Basic understanding of networking and connectivity.
Excellent communication skills for interacting with clients.
Ability to work independently as a field engineer.
Basic knowledge of operating systems like Windows and macOS.
Familiarity with ticket management systems.
Excellent time management skills to handle multiple service requests.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
366 Views
Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.
Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.
Key Requirements
Hold a Diploma or Degree in IT, Computer Science, or a related field.
Proven experience in Windows environments and technical troubleshooting.
Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs.
Hands-on experience with Active Directory and user account management.
Proficiency in hardware support for desktops, laptops, and printers.
Knowledge and application of basic cybersecurity practices.
Strong analytical skills to diagnose and resolve software and hardware incidents.
Excellent communication skills for providing user support and technical training.
Ability to work independently and collaboratively within a team environment.
Willingness to stay updated with the latest technological trends and advancements.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
kilimall.com
271 Views
Kilimall is looking for a dedicated and skilled IT Service & Infrastructure Officer to join their technical team in Nairobi, Kenya. The successful candidate will play a pivotal role in managing the company's IT systems, ensuring that all network infrastructures are functioning optimally to support robust e-commerce operations. This position is based at the Mombasa Road office, requiring a professional who is comfortable working in a fast-paced, technology-driven environment.
As an IT Service & Infrastructure Officer, you will be responsible for the maintenance and configuration of critical network hardware, including routers, switches, and firewalls. Your primary goal will be to ensure system security and high availability across the organization. Candidates are encouraged to apply by the deadline of April 17th, 2026, either via the provided email address or through the official KiliJob App available on major app stores.
Key Requirements
Proven experience working with network routers.
Hands-on expertise in configuring and managing network switches.
Demonstrated knowledge of firewall installation and maintenance.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Strong understanding of IT infrastructure and service management.
Ability to troubleshoot complex hardware and software issues promptly.
Familiarity with network security protocols and best practices.
Excellent communication and teamwork skills to collaborate with technical departments.
Ability to work under pressure and meet strict deadlines.
Previous experience in an e-commerce environment is a plus.
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
lionkingadventures.com
1620 Views
Lion King Adventures and Nyota Luxury Camp are seeking a dynamic, tech-savvy professional to join their team in a dual-role capacity as IT & Marketing Support. This position is ideal for a versatile individual who can bridge the gap between technical infrastructure and digital brand presence within the luxury hospitality and safari sector. The successful candidate will be responsible for maintaining office hardware, ensuring high-speed internet connectivity across office and camp locations, and providing vital technical assistance to staff members while managing critical data backup protocols. On the marketing side, the role involves managing social media platforms, executing digital marketing campaigns, and updating website content to maintain a premier brand image. Additionally, the candidate will assist in basic graphic design for promotional materials and support the sales team with digital communication and lead tracking tools to enhance business growth. This role requires a unique blend of technical expertise and creative marketing skills to ensure the seamless operation of both the company's internal systems and its external brand presence.
Key Requirements
Proven experience in IT systems administration and digital marketing.
Proficiency in managing social media algorithms, SEO basics, and CMS platforms.
Strong problem-solving skills and the ability to work independently.
Excellent communication skills in both English and Swahili.
Experience maintaining and troubleshooting office hardware and local network systems.
Knowledge of high-speed internet connectivity solutions and system security.
Ability to manage data backup protocols and provide technical assistance.
Skills in updating website content and performing basic graphic design.
Experience supporting sales teams with lead tracking and digital communication tools.
Previous experience working within the Hotel or Hospitality industry is a distinct advantage.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
576 Views
Transafrica Motors Ltd is looking for a skilled IT Support professional to join our team in Nairobi. If you have experience in Windows environments and troubleshooting, networking including TCP/IP, DNS, DHCP, and VPNs, or user management using Active Directory, we want to hear from you. The ideal candidate is passionate about tech and ready to grow their career in a team that values growth, innovation, and excellence. Additionally, the role involves providing hardware support for desktops, laptops, and printers, as well as maintaining basic cybersecurity practices. You will be expected to diagnose and resolve technical issues quickly, ensuring minimal downtime for operations. This position requires a Diploma or Degree in IT, Computer Science, or a related field, alongside excellent communication and interpersonal skills to assist team members effectively.
Key Requirements
Diploma or Degree in IT/Computer Science or related field
Experience in Windows environments & troubleshooting
Networking (TCP/IP, DNS, DHCP, VPNs)
Active Directory & user management
Hardware support (desktops, laptops, printers)
Basic cybersecurity practices
Troubleshooting technical infrastructure
Maintaining operational uptime
Strong analytical skills
Excellent team collaboration
0 Negotiable or Not Mentioned
Kenya
9 days ago
alternatedoors.co.ke
590 Views
As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.
Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.
Key Requirements
Diploma in Electrical Power Engineering or related field
At least 2 years’ experience in a similar role
Hands-on experience with equipment and maintenance
Valid driver’s license
Strong troubleshooting skills
Strong communication skills
Technicians from the Hospitality Background preferred
Ability to manage job cards and service records
Proficiency in equipment commissioning
Capacity to handle emergency breakdown calls under pressure
0 Negotiable or Not Mentioned
Tanzania, Arusha
7 days ago
atoz.co.tz
651 Views
atoz Polyfoam Company Limited is currently recruiting for two Process Technicians specializing in PET and Injection Machines to join its technical team in Arusha. The primary focus of this role is to monitor and adjust machine parameters to ensure the highest quality of plastic and PET bottle production. Technicians will be expected to perform routine maintenance, troubleshoot operational errors, and ensure that machinery runs at peak efficiency throughout the shift.
The ideal candidates will have a hands-on approach and a solid foundation in mechanical engineering. These positions are critical for the technical health of the plant's machinery. Being based in Arusha, the roles offer an opportunity to work with advanced plastic industry technology. Interested candidates should have the required vocational or diploma-level training and be ready to start work in a dynamic factory setting.
Key Requirements
Specific experience operating and maintaining PET and Injection machines.
A Diploma in Mechanical Engineering or a related technical field.
Alternative qualification of Vocational Training with 4 years of industrial experience.
Strong analytical skills to diagnose process-related bottlenecks.
Knowledge of thermal dynamics and plastic material properties.
Ability to perform preventative maintenance on heavy industrial machinery.
Physical stamina to work in a demanding factory environment.
Attention to detail regarding product specifications and quality.
Ability to work effectively within a technical team.
Strict adherence to health and safety regulations on the factory floor.
0 Negotiable or Not Mentioned
Kenya, Remote
10 days ago
avortel.com
757 Views
AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. This is a full-time remote position where the NOC Engineer will monitor and maintain network systems, troubleshoot technical issues, and ensure optimal performance and security. The role involves handling support tickets, resolving operational challenges, and maintaining system redundancy for uninterrupted services.
Candidates will work within a 24/7 rotational shift schedule, which includes additional pay for weekend shifts. The position offers a market-competitive salary package paid in USD, along with performance-based increments and growth opportunities. The NOC Engineer must be prepared to handle incident management, escalation, and resolution within defined SLAs while coordinating with cross-functional teams and customers in a fast-paced operational environment.
Key Requirements
Bachelor’s degree in Telecommunication Engineering or Electrical Engineering
Strong knowledge of routing and switching concepts such as IP routing, VLANs, and TCP/IP
Hands-on experience with Network Operations Center (NOC) monitoring and operational processes
Proven ability to troubleshoot tickets, including network, routing, and service-related issues
Experience in network administration, configuration, and performance monitoring
Understanding of network security principles and best practices
Ability to handle incident management, escalation, and resolution within defined SLAs
Familiarity with ticketing systems and customer support workflows
Strong analytical thinking and problem-solving skills
Ability to work effectively in a 24/7 rotational shift environment
Good communication skills for coordinating with cross-functional teams and customers
Ability to perform under pressure in a fast-paced operational environment
0 Negotiable or Not Mentioned
Tanzania, Arusha
15 days ago
dcspl.com
1341 Views
Our client is one of East Africa’s leading integrated textile and manufacturing groups, with decades of industrial excellence. They operate large-scale, vertically integrated production facilities and are recognized for innovation, quality standards, export presence, and a strong contribution to regional industrial development. The company offers a dynamic working environment, structured career growth, and exposure to advanced textile technologies for technical professionals.
The Raschel Machine Technician will be responsible for ensuring the optimal performance, efficiency, and reliability of knitting machines through preventive maintenance, troubleshooting, and technical support. Key duties include diagnosing mechanical faults, optimizing machine settings for quality standards, and supporting production teams with technical guidance. Candidates will also manage spare parts usage and maintain detailed records while ensuring strict compliance with safety standards and SOPs. This role provides a clear career path from Technician to Maintenance Supervisor and Maintenance Engineer.
Key Requirements
Degree/Diploma or Technical Certification in Mechanical Engineering, Textile Technology, or related field.
3–5 years of experience in textile machinery maintenance.
Hands-on experience with Raschel knitting machines is highly preferred.
Strong troubleshooting and preventive maintenance skills.
Ability to perform preventive and corrective maintenance on industrial equipment.
Proficiency in diagnosing and repairing mechanical faults effectively.
Skills in optimizing machine settings to meet specific quality standards.
Ability to support production teams with technical guidance and expertise.
Experience in managing spare parts usage and keeping detailed maintenance records.
Strict adherence to compliance with safety standards and Standard Operating Procedures (SOPs).
0 Negotiable or Not Mentioned
Kenya, Remote
27 days ago
e-solutionsinc.com
1859 Views
E-Solutions Inc is hiring a Senior LLM S2 Annotator (CUA Trajectory Specialist) for a temporary five-week engagement. This remote position involves working with advanced AI systems and agentic workflows to decompose complex technical instructions into clear, structured steps. The role requires a candidate with a strong technical background in software development or technical support, capable of maintaining high-quality documentation in a fast-paced environment.
The specialist will operate within Linux environments and utilize scripting languages such as Python or Bash to manage technical tasks. A key responsibility is managing trajectories using tools like OpenClaw while ensuring detailed documentation of all technical processes. Candidates must be prepared to work an eight-hour daily shift that includes a four-hour overlap with the PST time zone to facilitate collaboration with the primary engineering team.
Key Requirements
2–5 years of experience in software development, technical support, or similar technical roles.
Strong familiarity with Linux environments and command-line operations.
Proficiency in at least one scripting language: Python or Bash.
Ability to decompose complex instructions into structured, step-by-step workflows.
Strong attention to detail in documenting technical processes.
Exposure to LLM-based tools, AI systems, or agentic workflows.
Basic understanding of APIs, file systems, and developer tooling.
Familiarity with OpenClaw or similar environments and tools.
Availability to work 8 hours per day with a 4-hour overlap with PST time zone.
Senior level proficiency in technical troubleshooting and problem-solving.
0 Negotiable or Not Mentioned
Kenya, Remote
23 days ago
e-solutionsinc.com
1632 Views
We are seeking a highly skilled LLM S2 Annotator (CUA Trajectory Specialist) to join our team for a 5-week project. This role focuses on utilizing technical expertise to evaluate and annotate LLM trajectories within agentic workflows. The successful candidate will work extensively with tools like OpenClaw and must be comfortable navigating Linux environments using command-line operations. The position requires a daily commitment of 8 hours, ensuring a 4-hour overlap with the PST time zone to facilitate seamless collaboration with our global development team.
Candidates should possess a strong background in software development or technical support, with specific proficiency in Python or Bash scripting. Your primary responsibility will be decomposing complex technical instructions into structured, step-by-step workflows and documenting technical processes with extreme precision. This is a remote opportunity specifically open to candidates in this region, offering a chance to contribute to cutting-edge AI system development and the evolution of LLM-based agentic tools.
Key Requirements
2–5 years of experience in software development, technical support, or similar technical roles.
Strong familiarity with Linux environments and command-line operations.
Proficiency in at least one scripting language: Python or Bash.
Ability to decompose complex instructions into structured, step-by-step workflows.
Strong attention to detail in documenting technical processes.
Exposure to LLM-based tools, AI systems, or agentic workflows.
Basic understanding of APIs, file systems, and developer tooling.
Familiarity with OpenClaw or similar environments/tools.
Ability to work 8 hours per day with a 4-hour overlap with the PST time zone.
Senior level experience in technical environments.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
14 days ago
epicbr.co.tz
1202 Views
epicbr is seeking a dedicated Mining Tech Support professional to join the team in Mwanza. This role serves as the central liaison between the company, manufacturers, and mining site operations to ensure the seamless performance of heavy equipment. You will be tasked with resolving intricate technical challenges and identifying opportunities for system improvements through collaboration with suppliers.
Beyond troubleshooting, the position requires a focus on knowledge transfer through technical training sessions for internal staff and customers. You will monitor equipment trends and provide data-driven reports to help optimize service operations and minimize downtime in the field. This role is ideal for a seasoned engineer with over a decade of experience in the mining sector looking to make a significant impact on operations.
Key Requirements
Degree in Mechanical, Electrical, or related Engineering field.
10+ years' experience in mining equipment service & technical support, including hands-on field experience.
Strong knowledge of heavy mining equipment systems including hydraulics, electrical systems & transmissions.
Ability to read and interpret technical manuals, schematics & engineering drawings.
Experience working with manufacturer systems (e.g., Caterpillar SIS, DSN, or similar platforms).
Demonstrated leadership in coordinating with manufacturers and suppliers for product improvements.
Proficiency in generating technical reports on equipment performance and technical trends.
Advanced troubleshooting skills for complex electrical and hydraulic circuits.
Experience in conducting technical training for large scale mining operations.
Commitment to adhering to all safety protocols within the mining and industrial sectors.
Excellent communication skills for managing relationships with internal teams and customers.
0 Negotiable or Not Mentioned
Kenya, Nairobi
28 days ago
helical.consulting
1839 Views
This is an on-site, full-time role for an Enterprise Resource Planning (ERP) Technical Consultant based in Westlands, Nairobi, Kenya. The ERP Technical Consultant will be responsible for providing technical support, configuring and implementing ERP software, and offering expert consulting services. The role involves analyzing and improving business processes, troubleshooting issues, and collaborating with clients to ensure the successful execution of ERP projects.
The consultant will also be responsible for training end-users and assisting in post-implementation support to meet client needs effectively. This beginner-level position offers a great opportunity for candidates with a background in Computer Science or Information Technology to grow their career in the ERP industry. Candidates will gain hands-on experience with platforms like Epicor, SYSPRO, or Acumatica while working in a fast-paced consulting environment.
Key Requirements
Proficiency in providing technical support and addressing system-related issues
Experience in Enterprise Resource Planning (ERP) software implementation and configuration
Strong consulting and client engagement skills
Knowledge of business processes and the ability to analyze and improve them
Excellent problem-solving and analytical skills
Strong communication and interpersonal abilities to interact with clients and team members
A Bachelor’s degree in Computer Science, Information Technology
Familiarity with database management systems and SQL queries
Ability to document technical requirements and create user manuals
Willingness to work on-site at the Westlands office in Nairobi
0 Negotiable or Not Mentioned
Tanzania, Mwanza
7 days ago
hrworld.co.tz
337 Views
HR World Limited is seeking a qualified Mining Technical Communicator on behalf of their client in the automotive industry. This pivotal role involves providing comprehensive technical support to service operations and acting as a primary liaison between internal support teams and equipment manufacturers. The successful candidate will be responsible for managing product issue communication, ensuring effective coordination across mining sites, and maintaining high standards of equipment performance through detailed technical analysis.
The position requires significant travel to various mining sites to support operations and document technical issues firsthand. Beyond troubleshooting, the role includes preparing monthly product problem reports, managing failure analysis documentation, and supporting warranty negotiations. Additionally, the communicator will lead continuous improvement initiatives, mentor new staff, and ensure that all service operations strictly adhere to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or a related field.
Minimum of 10 years of professional experience in mining service or technical support roles.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret complex electrical and hydraulic schematics and technical manuals.
In-depth knowledge of technical systems, service platforms, and vehicle electrics.
Proficiency in Microsoft Office Suite and specialized computer reporting systems.
Proven experience in technical communication and supervising technical teams.
Ability to travel regularly to various mining sites to provide on-site technical support.
Strong analytical skills for preparing detailed failure analysis and incident reports.
Commitment to maintaining and enforcing strict safety standards and site policies.
Excellent liaison skills to facilitate communication between sites and manufacturers.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
9 days ago
hrworld.co.tz
944 Views
HR World Limited is seeking a dedicated Mining Technical Communicator to join their automotive sector in Mwanza. The successful candidate will be responsible for bridging the gap between service operations, mining sites, and equipment manufacturers. This role involves providing high-level technical support, managing product issue communications, and ensuring that all technical queries are resolved efficiently using documented systems and expertise.
The role requires frequent travel to various mining sites to monitor equipment performance and communicate technical issues effectively to senior management. Key tasks include producing monthly problem reports, conducting failure analyses, and overseeing rework programs. Additionally, the candidate will be expected to mentor new staff and ensure all operations adhere strictly to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or related field.
Minimum of 10 years of experience in mining service, technical support, or similar role.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret electrical and hydraulic schematics and technical manuals.
Knowledge of technical systems and service platforms.
Strong understanding of vehicle electrics, hydraulics, and transmission systems.
Proficiency in Microsoft Office and computer systems.
Experience in technical communication and team supervision.
Ability to travel regularly to mining sites to support operations.
Commitment to ensuring compliance with safety standards and customer site safety policies.
0 Negotiable or Not Mentioned
Kenya
31 days ago
jaycvs.co.ke
1364 Views
Our client is a leading equipment and machinery provider in Kenya, specializing in the supply, maintenance, and support of agricultural and industrial equipment. They are seeking a Senior Technician to lead and supervise the maintenance, installation, and commissioning of tractors and related equipment. The role involves managing the service team, ensuring high-quality delivery both in the workshop and on-site, and providing technical support to customers to ensure optimal machinery performance. This is a critical role within the operations department, reporting directly to the After-sales Service Supervisor or Operations Manager.
The successful candidate will be responsible for planning daily assignments, overseeing training for team members and customers, and managing workshop tools. The position requires a candidate with strong leadership skills and technical proficiency in mechanical and electrical systems. The role involves working at the head office and field sites, with occasional long hours and on-call support for on-site commissioning. The company is an equal opportunity employer committed to merit-based hiring and professional development for its technical staff.
Key Requirements
Diploma or Degree in Mechanical and/or Electrical Engineering.
At least 5 years of experience in maintenance work involving mechanical or electrical engineering.
Previous experience with tractors and related agricultural machinery is highly preferred.
Relevant mechanical or electrical technical certifications.
Proven leadership skills with the ability to supervise and mentor a service team.
Excellent communication and customer service skills for technical assistance.
Strong technical proficiency in complex mechanical and electrical systems.
Ability to plan and supervise daily and weekly work schedules effectively.
Demonstrated problem-solving, planning, and execution capabilities.
Strict adherence to safety rules, procedures, and risk management protocols.
Willingness to travel for field activities and on-site customer support.
Capability to handle cargo unloading and receiving inspections of workshop equipment.
0 Negotiable or Not Mentioned
Kenya, Nairobi
25 days ago
gmail.com
1342 Views
PowerBook IT Solutions is seeking a tech-savvy and energetic Sales Representative & Digital Content Creator to join their team in the Nairobi CBD. This role involves acting as the face of the brand, bridging the gap between physical retail operations and the digital marketplace. The successful candidate will specialize in high-quality laptops and computer accessories, working to dominate the online space through creative engagement and professional sales tactics.
The responsibilities include hosting live product showcases on social media platforms to demonstrate laptop features and answer real-time questions. In addition to online sales management and processing orders, the role requires providing in-shop sales assistance at the Mithoo Business Centre along Moi Avenue. Candidates will also provide technical consulting on hardware specifications like RAM and storage while generating professional quotations to close sales effectively. Work locations include the Mithoo Business Centre, along Moi Avenue, Nairobi CBD.
Key Requirements
Confident on-camera presence for social media live sessions.
Proven experience in sales with a track record of meeting targets.
Strong understanding of laptop hardware including processors, RAM, and storage.
Fluency in both English and Swahili with a persuasive and friendly personality.
Ability to provide basic technical troubleshooting guidance to clients.
Proficiency in managing customer inquiries and processing orders across digital channels.
Experience in generating accurate professional quotations and conducting lead follow-ups.
Ability to work in a physical retail environment at Nairobi CBD location.
Excellent interpersonal skills for greeting and assisting walk-in clients.
Capacity to create engaging digital content to promote computer hardware products.
0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1471 Views
Join our pool of Virtual Assistants providing high-level support to global entrepreneurs and companies looking for top-tier Kenyan talent. In this role, you will handle a diverse range of tasks, from inbox management and research to technical support and general customer relations. We seek candidates who are fast learners and clear communicators, ready to adapt quickly to the evolving needs of different clients while maintaining a high level of performance and reliability from day one. As a virtual assistant, you will play a critical role in increasing the efficiency of the teams and individuals you support. This position is ideal for digitally native professionals in Kenya who excel at multitasking and managing various priorities in a fast-paced remote setting. You will have the opportunity to work with innovative global companies, showcasing the high standard of talent that Kenya offers to the international digital economy.
Key Requirements
High level of reliability and consistency in delivery
Proficiency in remote collaboration and task management tools
Strong research capabilities and ability to synthesize information
Experience in administrative or personal assistant roles
Ability to work flexible hours to meet client needs
Excellent communication and interpersonal skills
Strong technical aptitude and ability to learn new software
Detail-oriented with a focus on task completion
Ability to work under pressure and manage multiple clients
Self-motivated with a strong work ethic
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
798 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
409 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
395 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
530 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
24 days ago
uniquefurniturekenya.co.ke
1860 Views
Unique Furniture is seeking a motivated IT & Systems Intern to join our team in Nairobi. This role offers a valuable opportunity for individuals looking to gain hands-on experience in real business IT systems. The successful candidate will work closely with our IT team to manage network infrastructure, oversee website updates, and provide essential technical support to staff members across the organization. This position is ideal for candidates who are eager to apply their academic knowledge to real-world business challenges. As an intern, you will receive a monthly stipend while gaining practical exposure to a dynamic business IT environment. This is an excellent chance to grow your professional skills and contribute to a leading company in the furniture industry. Please note that the application deadline is 5th April 2026. Possible work locations include Nairobi, Kenya. Our company environment is supportive and fast-paced, offering plenty of growth potential for a proactive individual.
Key Requirements
Basic understanding of network infrastructure and protocols.
Knowledge of website management and content management systems.
Ability to provide technical support for hardware and software issues.
Pursuing or recently completed a degree in Information Technology or Computer Science.
Strong problem-solving skills and attention to detail.
Effective communication and interpersonal skills.
Proactive attitude and willingness to learn in a fast-paced environment.
Familiarity with troubleshooting operating systems like Windows or Linux.
Basic understanding of cybersecurity principles.
Ability to document technical processes and maintain system logs.
0 Negotiable or Not Mentioned
Kenya
11 days ago
hattystaffgroup.com
702 Views
Join Career Navigator in driving educational growth in Kenya through specialized infrastructure development. We are seeking professionals to work with NGOs, real estate developers, and public-private institutions to deliver transformative school and university infrastructure projects. These roles are essential for bridging the gap between real estate expertise and the specific infrastructure needs of the African education sector.
Openings include Infrastructure Development Managers, Project Finance Specialists, and Asset Managers focused on training centers and schools. Candidates will be responsible for managing complex projects from inception through to completion, involving multidisciplinary stakeholders and innovative funding models such as PPP and impact investing. If you are passionate about social impact and have a strong background in financial modeling or construction management, we encourage you to apply.
Key Requirements
Professional experience in education infrastructure or real estate development
Proven expertise in emerging markets, specifically within East Africa
Strong understanding of school/university development and funding models
Knowledge of education sector policy frameworks and regulatory environments
Excellence in financial modeling and project financial structuring
Demonstrated ability to engage with investors and international donors
Strong communication skills for managing government and NGO stakeholders
Dedicated to improving education access through sustainable building
Previous experience with Public-Private Partnership (PPP) projects
Exposure to impact investing or development finance institution projects
0 Negotiable or Not Mentioned
Tanzania, Tanga
13 days ago
empower.co.tz
946 Views
The East African Crude Oil Pipeline (EACOP) is a major midstream infrastructure project spanning Uganda and Tanzania. The project includes a 1,443 km thermally insulated crude oil pipeline transporting oil from Kabaale (Uganda) to Tanga (Tanzania) for export to international markets. This internship program, facilitated by Empower, is designed to develop young professionals by offering practical experience, technical exposure, and career development opportunities within the energy sector. The internship runs from July 1 to September 30, 2026, providing a platform for students to strengthen their technical and analytical skills.
In the Field Operations role, the intern will support logistics coordination and supply chain activities crucial for the pipeline's operation. Responsibilities include assisting in inventory tracking, warehouse management, and transportation processes. The intern will help ensure compliance with all operational procedures. This position is a great opportunity to gain exposure to materials management and large-scale infrastructure logistics within Tanzania, particularly focusing on the Tanga region terminal and associated pipeline logistics chains.
Key Requirements
Currently enrolled in a recognized university
Provide an official university letter for internship application
Hold and present a valid student identification card
Demonstrate strong academic performance with a minimum upper second class
Available full-time for the duration from July to September 2026
Possess excellent communication and interpersonal skills
Show strong problem-solving and critical thinking abilities
Possess high-level analytical and diagnostic skills
Submit a well-written application including a CV and Cover Letter
Pursuing a degree in Supply Chain Management, Logistics, Customs, or Warehouse Management
0 Negotiable or Not Mentioned
Kenya, Nairobi
17 days ago
gmail.com
1408 Views
Faith Engineering Works is currently seeking professional and disciplined Arc Welders to join our dedicated fabrication workshop in Nairobi. As a company that takes pride in "Excellence in every weld," we specialize in the construction of institutional steam systems designed for long-term durability. The successful candidate will be responsible for executing high-quality welds on national-scale infrastructure projects, ensuring that all components meet our strict standards of precision and safety. This role is ideal for specialists who value technical discipline and want to contribute to high-impact projects.
Joining our team means becoming part of a highly respected reputation serving Kenya’s top schools and institutions. We offer a dynamic work environment where you can engage in diverse projects, including custom fabrication, on-site mobile welding, and specialized repair services. You will have the opportunity to work with high-grade materials and industrial-scale steam technology, providing a platform for professional growth and skill enhancement within the engineering sector. Applicants should be prepared to work within a fast-paced environment and maintain high standards under project deadlines.
Key Requirements
Minimum 2 years of professional experience in Arc Welding.
Proficiency in Custom Fabrication and Repair.
Strong commitment to workshop safety and technical discipline.
Ability to maintain high standards under project deadlines.
Demonstrated ability to interpret technical blueprints and engineering drawings.
Experience working with high-grade industrial materials and steam technology.
Strong hand-eye coordination and manual dexterity for precision work.
Ability to work effectively in a team-based fabrication environment.
Willingness to perform on-site mobile welding and repairs as needed.
Physical stamina to handle heavy equipment and work in various welding positions.
0 Negotiable or Not Mentioned
Kenya
27 days ago
gmail.com
2038 Views
We are hiring a Construction Project Manager for our operations in Kenya. The role focuses on the critical planning stage of construction projects to ensure they stay on track. You will be responsible for defining resources, establishing coordination protocols, and managing the execution of projects to avoid common pitfalls associated with unforeseen events. Your goal is to ensure that every project is launched with a secure foundation for maximum profit and efficiency.
As a lead manager, you will apply your expertise to the production process and ensure that all business successes are translated into tangible results. This involves high-level communication and the ability to secure projects against adversity through superior preparation. If you are ready to move your career forward and have a significant impact on the construction landscape in Kenya, contact us today to discuss your future with Jean-Marie Acoro.
Key Requirements
Advanced knowledge of construction project planning and lifecycle management.
Proficiency in resource allocation and financial budgeting for large-scale projects.
Strong leadership skills to coordinate multidisciplinary teams effectively.
Demonstrated ability to execute projects within strict timelines and quality standards.
Experience in identifying potential project risks and implementing mitigation strategies.
Excellent interpersonal skills for private business consultations and client management.
Commitment to minimizing project errors through meticulous pre-production planning.
Professional background in the construction industry or related technical fields.
Capability to turn business objectives into profitable project outcomes.
Expertise in production management and operational efficiency.
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 days ago
afd.fr
1499 Views
Proparco, France's development finance institution, is seeking a highly motivated professional to join its East Africa Regional Office in Nairobi as a VIA (Volontariat International en Administration) within the Private Equity and Venture Capital team. This role represents a unique opportunity to work across a broad range of equity transactions in 10 countries across East Africa. The successful candidate will be involved in diverse investment stages, ranging from venture and growth-stage opportunities to more established private equity deals across several critical sectors, including healthcare, TMT, infrastructure, energy, manufacturing, services, and agribusiness.
As a core member of the equity team, you will be exposed to the complete investment cycle, including origination, financial analysis, deal structuring, execution, portfolio monitoring, and value creation. Nairobi serves as one of the most dynamic private market hubs on the continent, and this role offers constant interaction with a wide array of stakeholders, such as entrepreneurs, PE and VC funds, co-investors, investment banks, and development finance institutions. This is a significant responsibility role intended for candidates with a genuine interest in impact investing and emerging markets.
Key Requirements
Must be an EU national.
Must be aged 28 or under at the time of application.
Possess 1 to 3 years of experience in Private Equity, Venture Capital, or Investment Banking.
Experience in transaction services or another relevant financial work field.
Demonstrated interest in impact investing within emerging markets.
Strong skills in financial analysis and modeling.
Capability to assist in deal structuring and execution phases.
Experience or knowledge in portfolio monitoring and value creation strategies.
Excellent communication skills for interacting with diverse stakeholders.
Ability to work effectively in a high-pressure, dynamic market environment.
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 days ago
solvoglobal.com
1455 Views
Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict service level agreements and quality standards. By providing accurate information and maintaining a professional tone, you will help build trust and ensure customer satisfaction across diverse global markets.
The ideal candidate will be adept at using various CRM platforms and call handling systems to document interactions clearly and accurately. You will work within a performance-driven culture where meeting key performance indicators such as Average Handling Time, Customer Satisfaction scores, and First Call Resolution is essential. This role offers exposure to international processes and global clients, providing a unique opportunity for career progression into quality assurance, team leadership, or operations. Candidates must be flexible to work rotating shifts, including weekends and public holidays, to accommodate our global operations.
Key Requirements
Fluency in Spanish and English (spoken and written) – mandatory
2+ years of call center or BPO experience, preferably voice‑based support
Strong understanding of call center KPIs, metrics, and customer handling techniques
Excellent communication, active listening, and problem‑solving skills
Ability to handle high call volumes and challenging customer interactions
Comfortable working shifts, weekends, and public holidays
Proficiency in CRM tools, call handling systems, and basic computer applications
Proven ability to meet or exceed AHT, CSAT, and FCR targets
Meticulous attention to detail in documenting call interactions
High level of professionalism and emotional intelligence in customer interactions
0 Negotiable or Not Mentioned
Kenya
14 days ago
sunmobility.com
957 Views
SUN Mobility is expanding its presence in Kenya and is looking for passionate professionals to join the team at the forefront of the clean energy revolution. We are currently building the future of smart mobility by developing cutting-edge EV infrastructure that aims to transform how people move. We have several open positions across multiple departments for candidates who are excited to make a real impact on environmental sustainability and the transportation landscape in East Africa. Potential work locations for these roles include both Nairobi and Mombasa. Successful candidates will be part of a dynamic team dedicated to innovation and excellence. If you have a background in engineering, operations, or business development and a desire to contribute to the EV ecosystem, we encourage you to apply. Please ensure your applications are submitted by the stated deadline of 10th April 2026 to be considered for these exciting opportunities.
Key Requirements
Strong passion for clean energy and smart mobility solutions.
Relevant professional experience in the electric vehicle (EV) or infrastructure sector.
Excellent communication and interpersonal skills for collaborative teamwork.
Ability to thrive in a fast-paced, expanding startup environment.
Willingness to be based in or relocate to either Nairobi or Mombasa.
Technical proficiency related to engineering, operations, or related departments.
A deep commitment to sustainability and building future-proof transport systems.
Proven track record of achieving performance targets and delivering results.
High level of proficiency in English and local languages relevant to the Kenyan market.
Adaptability to new technologies and evolving industry standards within the EV space.