0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
58 days ago
icloud.com
12 Applied 8 Pro Applied
Doctor Cargo Company Limited is seeking a dedicated and reliable Full Time Customer Service Representative to join our team in Dar es Salaam. The successful candidate will serve as the primary point of contact for our valued clients, ensuring that every interaction reflects our commitment to excellence and reliability in the logistics and cargo industry. This role requires a professional individual who can manage diverse customer needs while maintaining a positive and helpful attitude at all times.
Your core responsibilities will involve responding to customer inquiries via phone, email, or chat and providing accurate information regarding our products and services. You will be expected to resolve customer complaints efficiently, providing suitable solutions that ensure long-term satisfaction. Additionally, you will maintain meticulous records of all customer interactions and transactions to help the team improve service delivery. This position offers a great opportunity for growth within a dynamic company environment.
Key Requirements
Diploma level education in Customer Service or a related field.
Strong problem-solving skills and attention to detail.
Ability to handle difficult customers calmly and professionally.
Good communication skills in both speaking and writing.
Proficiency in Microsoft Office Suite and basic computer operations.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
gmail.com
14 Applied 10 Pro Applied
Simba Cargo is expanding its team in Dar es Salaam and is looking for 20 dedicated Customer Service representatives. This role involves being the first point of contact for our clients, providing them with accurate information about our cargo services, and ensuring that all customer inquiries and issues are resolved promptly and professionally to maintain high satisfaction levels. You will be responsible for managing service expectations and fostering trust with every interaction.
The role requires a combination of strong interpersonal skills and technical proficiency with computers. Candidates will work closely with other departments to streamline service delivery and improve the overall customer experience. If you are a proactive problem-solver with a passion for helping people and facilitating smooth logistics operations, we encourage you to apply for this opportunity to grow with a leading cargo company in the region.
Key Requirements
Awe na Diploma/ Degree ya kwanza ya Masoko na Biashara au Fani inayohusiana.
Kusikiliza kwa Umakini na Kutatua Changamoto kwa wateja.
Ujuzi wa Kutumia Computer vizuri na Baadhi ya Program (Microsoft office suite).
Mawasiliano Mazuri kwa lugha ya Kingereza na Kiswahili kwa Ufasaha.
Umri kuanzia miaka 20 - 35.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
reveurse.co.tz
9 Applied 6 Pro Applied
Reveurse is seeking a dedicated Administrative Front Desk professional to join our team in Dar es Salaam. This role is pivotal in managing the daily operations of our front office, ensuring a welcoming environment for all visitors and efficient communication across departments. The successful candidate will handle a variety of tasks ranging from call management and document transfers to coordinating logistics for office safety, green space maintenance, and company vehicle coordination. You will be the face of the company, responsible for the first impression we make on our guests and partners.
Beyond basic reception tasks, the role involves organizing both internal and external events, maintaining office inventory, and supporting management with specific administrative assignments. We are looking for a candidate who is familiar with Chinese company culture and possesses strong interpersonal skills to interact effectively with diverse stakeholders. The position is based at our offices located at Plot No. 179/180 - Msasani Village - Block B, Dar Fish Market, Third Floor, Dar es Salaam. This is an excellent opportunity for a proactive individual to contribute to a dynamic work environment.
Key Requirements
Diploma or Degree in Business Administration, Office Management, or a related academic field.
Must be below 30 years of age.
Minimum of 2 years of professional experience as a receptionist or in a similar administrative role.
Proven experience in providing comprehensive administrative and office support.
Familiarity with Chinese company culture or experience working with Chinese international companies is highly preferred.
0 Negotiable or Not Mentioned
Kenya, Nairobi
53 days ago
tripzoori.com
11 Applied 8 Pro Applied
Tripzoori is looking for a dynamic and results-oriented Tours & Travel Sales Consultant to join our passionate team in Nairobi. In this role, you will be the primary point of contact for travelers, helping them navigate their options and turning their dream vacations into confirmed bookings. Your success will be measured by your ability to close deals while ensuring that every itinerary is personalized to meet the unique needs and desires of our clients. By joining our team, you will play a vital role in helping people experience the world through expertly crafted travel solutions.
You will be responsible for the entire sales cycle, from initial inquiry to post-trip follow-up. This includes upselling additional services to enhance the client's experience and collaborating closely with our network of hotel, transportation, and activity partners. We are looking for someone who is not just a salesperson but a travel enthusiast who can provide exceptional support and guidance at every stage of the journey. If you are driven, communicative, and ready to make a significant impact in the tourism industry, we want to hear from you.
Key Requirements
Minimum of 2 years of professional experience in travel sales or consulting.
Proven track record of connecting with travelers and confidently closing sales deals.
Ability to create personalized and compelling travel experiences for diverse clients.
Strong upselling skills to increase the value of every booking and deal.
Commitment to providing high-quality support to clients before, during, and after their trips.
0 Negotiable or Not Mentioned
Kenya, Nairobi
32 days ago
impacthub.net
6 Applied 4 Pro Applied
Impact Hub Nairobi is looking for a warm, organised, and proactive Front of House & Community Operations Officer to join our dynamic team. This full-time, in-person role is centered at the heart of our community space, ensuring it remains welcoming, professional, and runs smoothly every day. This position goes beyond traditional reception duties; it is a people-facing operations role essential for maintaining our vibrant atmosphere and supporting our diverse group of members and guests. The successful candidate will be responsible for a variety of tasks including managing room bookings, assisting with event coordination, and overseeing daily facility operations. You will play a crucial role in creating a strong community experience by being the primary point of contact for anyone entering the space. If you have a background in hospitality or operations and enjoy working in a community-driven environment, we invite you to apply.
Key Requirements
2–4 years’ experience in hospitality, front office, coworking, operations, events, customer service or community-facing work.
Warm, organised and proactive personality for a welcoming environment.
Ability to manage front-of-house operations effectively on a daily basis.
Experience in supporting room bookings and coordinating event logistics.
Strong communication skills for welcoming diverse members and guests.
~350,000 Mentioned
Tanzania, Dar es Salaam
41 days ago
gmail.com
15 Applied 11 Pro Applied
Soko huru customer care is currently seeking a professional and dedicated individual to join their team as a Receptionist at their office located in Mwenge, Dar es Salaam. This role is central to the company's daily operations, acting as the first point of contact for visitors and clients. The successful candidate will be responsible for providing high-quality administrative support and maintaining a welcoming atmosphere at the front desk.
The position offers a monthly salary of Tsh 350,000 plus performance-based bonuses during the initial three months. Key duties include managing appointments, handling incoming calls and correspondence, and ensuring the reception area remains tidy and professional. We are looking for a female candidate who is well-groomed, polite, and possesses excellent communication skills in both English and Swahili to ensure smooth customer interactions and effective office management.
Key Requirements
Female candidate
Age between 22 and 30 years
Fluent in both English and Swahili languages
Basic computer skills including MS Office and email management
Well-groomed, polite, and customer-focused attitude
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
6 Applied 1 Casual Applied
ABANTU HOTEL is seeking an experienced Food & Beverage Supervisor to oversee our dining and bar operations in Tanzania. We are a hospitality group rooted in African values, emphasizing warmth and hospitality, and we need a dedicated professional to ensure our F&B services meet these high standards. In this role, you will be responsible for supervising the waitstaff, bartenders, and service personnel. You will ensure that all dining areas are prepared for service, guests receive exceptional care, and all hygiene protocols are strictly followed to maintain a premium dining experience.
Key Requirements
Proven experience in a supervisory role within the F&B industry.
In-depth knowledge of food and beverage service standards.
Ability to manage staff schedules and training.
Strong customer service skills and complaint resolution.
Knowledge of health and safety regulations in food service.
0 Negotiable or Not Mentioned
Tanzania
57 days ago
gmail.com
9 Applied 6 Pro Applied
Knops Hospitality Consult is seeking a highly competent and hands-on Supervisor to oversee operations for a high-traffic club and restaurant setup in Tanzania. The ideal candidate will be responsible for ensuring seamless daily operations, managing staff performance, and maintaining the highest standards of hospitality excellence. This role demands a proactive leader who can thrive in fast-paced nightlife and dining environments, balancing administrative duties with on-the-floor management to drive customer satisfaction and operational efficiency.
Beyond day-to-day supervision, the successful applicant will play a strategic role in menu design, costing, and inventory control. You will be expected to lead a diverse team, manage complex scheduling, and make critical decisions under pressure to ensure business profitability and service quality. Candidates must possess a strong background in bar operations and beverage control, ensuring that the establishment remains a premier destination for patrons while adhering to all safety and regulatory standards.
Key Requirements
Strong background in Food & Beverage operations
Experience in menu design and costing
Strategic thinker with hands-on leadership ability
Proven ability to manage high-pressure, fast-paced environments
Must hold relevant hospitality certifications
0 Negotiable or Not Mentioned
Tanzania, Kibada Kigamboni
56 days ago
gmail.com
15 Applied 11 Pro Applied
LACH'S is looking for ten professional and dedicated Waiters/Servers to join our team at our facility located in Kibada Kigamboni. The primary role involves delivering high-quality service to our customers, ensuring a pleasant dining experience from start to finish. You will be responsible for greeting guests, taking accurate food and beverage orders, and collaborating closely with the kitchen staff to ensure timely delivery of meals. Maintaining a professional demeanor and a smart appearance is essential as you will be the face of our service team.
In addition to service duties, you will be expected to ensure the cleanliness and organization of your work area at all times. This includes managing orders efficiently and handling any customer inquiries with professionalism and grace. We value teamwork, honesty, and a strong work ethic. If you have a background in hospitality and are looking for a role where you can apply your skills in a fast-paced and rewarding environment, we encourage you to submit your application via the provided email or WhatsApp contact.
Key Requirements
Must have graduated from an accredited Hotel Management or Hospitality program.
Prior work experience in the hospitality industry will be given high priority.
Excellent verbal communication skills in both Kiswahili and English.
Must maintain a smart, neat, and professional physical appearance.
Demonstrate good character, ethics, and a respectful personality.
0 Negotiable or Not Mentioned
Tanzania, Pemba Zanzibar
53 days ago
coccolagoon.com
7 Applied 5 Pro Applied
Join the Cocco Lagoon team as a Front Office Manager and become the face of our 5-star luxury resort in Pemba, Zanzibar. You will be responsible for managing all front-of-house operations, ensuring that every guest receives a warm and seamless welcome. This role involves overseeing the reception, concierge, and guest relations teams to maintain the highest standards of service excellence associated with a premier luxury brand.
As Front Office Manager, you will handle guest feedback, manage room inventory, and coordinate with other departments to ensure smooth resort operations. You will be responsible for training staff in luxury service protocols and ensuring that guest preferences are met with precision. This is an exciting opportunity to lead a dedicated team in one of the most beautiful and developing hospitality markets in East Africa.
Key Requirements
Previous experience as a Front Office Manager in a 5-star resort.
Advanced knowledge of Property Management Systems (PMS).
Exceptional customer service skills and guest relations expertise.
Strong leadership skills with a focus on staff training and development.
Fluency in English; proficiency in additional languages is an advantage.