0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
57 days ago
icloud.com
79 Applied 55 Pro Applied
Doctor Cargo Company Limited is seeking a dedicated and reliable Full Time Customer Service Representative to join our team in Dar es Salaam. The successful candidate will serve as the primary point of contact for our valued clients, ensuring that every interaction reflects our commitment to excellence and reliability in the logistics and cargo industry. This role requires a professional individual who can manage diverse customer needs while maintaining a positive and helpful attitude at all times.
Your core responsibilities will involve responding to customer inquiries via phone, email, or chat and providing accurate information regarding our products and services. You will be expected to resolve customer complaints efficiently, providing suitable solutions that ensure long-term satisfaction. Additionally, you will maintain meticulous records of all customer interactions and transactions to help the team improve service delivery. This position offers a great opportunity for growth within a dynamic company environment.
Key Requirements
Diploma level education in Customer Service or a related field.
Strong problem-solving skills and attention to detail.
Ability to handle difficult customers calmly and professionally.
Good communication skills in both speaking and writing.
Proficiency in Microsoft Office Suite and basic computer operations.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
68 days ago
gnmtrading.co.tz
11 Applied 8 Pro Applied
GNM CARGO is looking for a dedicated Call Center Agent to join their team in Dar es Salaam. The primary responsibilities include receiving and answering customer calls, providing detailed information regarding the company's services, and solving any challenges or issues customers may face. Additionally, the role involves recording customer data accurately into the company's internal systems. This position is based at Kariakoo Gerezani, Plot 31 Block 52, Omary Londo Street. Candidates must be female, aged between 20 and 30, and hold a valid Customer Care Certificate. Fluency in both English and Swahili is mandatory, while proficiency in Chinese is a distinct advantage. Applicants should possess prior experience in a call center setting and have strong computer literacy. The deadline for applications is April 15, 2026. Successful candidates will be part of a dynamic team focused on providing excellent customer support in the logistics and cargo industry.
Key Requirements
Female gender
Age between 20 to 30 years
Possession of a Customer Care Certificate
Previous experience working in a Call Center environment
Proficient computer skills and usage of relevant software programs
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
29 days ago
gmail.com
17 Applied 12 Pro Applied
Simba Cargo is expanding its team in Dar es Salaam and is looking for 20 dedicated Customer Service representatives. This role involves being the first point of contact for our clients, providing them with accurate information about our cargo services, and ensuring that all customer inquiries and issues are resolved promptly and professionally to maintain high satisfaction levels. You will be responsible for managing service expectations and fostering trust with every interaction.
The role requires a combination of strong interpersonal skills and technical proficiency with computers. Candidates will work closely with other departments to streamline service delivery and improve the overall customer experience. If you are a proactive problem-solver with a passion for helping people and facilitating smooth logistics operations, we encourage you to apply for this opportunity to grow with a leading cargo company in the region.
Key Requirements
Awe na Diploma/ Degree ya kwanza ya Masoko na Biashara au Fani inayohusiana.
Kusikiliza kwa Umakini na Kutatua Changamoto kwa wateja.
Ujuzi wa Kutumia Computer vizuri na Baadhi ya Program (Microsoft office suite).
Mawasiliano Mazuri kwa lugha ya Kingereza na Kiswahili kwa Ufasaha.
Umri kuanzia miaka 20 - 35.
0 Negotiable or Not Mentioned
Tanzania
47 days ago
dlc.co.tz
6 Applied 4 Pro Applied
We are looking for a dedicated Customer Service Representative to join our team at DLC COMPANY LIMITED. In this role, you will be the primary link between our company and our valued customers, handling inquiries and complaints with efficiency and professionalism. Your main objective will be to provide accurate information about our services and build lasting positive relationships with every client you interact with.
You will be responsible for following up on customer needs to ensure high levels of satisfaction and service quality. This role requires a proactive individual who can solve problems on the fly and represent our company's commitment to 'Ubora, Uaminifu, na Huduma Bora'. If you are passionate about helping people and have great communication skills, we invite you to apply.
Key Requirements
Education: Form Four (O-Level) certificate or higher.
Strong communication and problem-solving skills.
Ability to speak and write fluently in Swahili and English.
Previous experience in a customer service environment is highly desirable.
Ability to handle customer complaints calmly and professionally.
0 Negotiable or Not Mentioned
Tanzania
46 days ago
smartpika.com
11 Applied 8 Pro Applied
SmartPika is looking for 15 dedicated Customer Service Providers to join their dynamic team and be part of providing excellent services that delight customers every day. As a representative of the 'Jiko la Taifa' brand, the successful candidates will be responsible for maintaining high standards of service, ensuring that every customer interaction is handled with professionalism and care. This role is central to the company's mission of building lasting relationships with its clientele through effective communication and problem-solving.
Candidates will be expected to handle inquiries, resolve issues, and provide detailed information about the company's products or services. This position offers a great opportunity for Form 6 or Diploma holders to grow within a fast-paced environment. The role requires a high degree of patience, a willingness to learn, and a commitment to working hard to meet the company's service goals. Applications must be submitted by the deadline of May 10, 2026.
Key Requirements
Must have excellent communication skills and be fluent in language.
Must demonstrate high levels of respect and professionalism in the workplace.
Ability to show patience and listen attentively to customer needs.
Strong desire to learn and a commitment to working hard.
Educational background: Minimum of Form 6 (Advanced Level) or a Diploma.
0 Negotiable or Not Mentioned
Tanzania
50 days ago
mctv.co.tz
12 Applied 8 Pro Applied
Milan Fiber is seeking a proactive and detail-oriented Customer Care & Administrative Officer to join our dynamic team. This multifaceted role involves acting as the primary point of contact for our valued clients while simultaneously managing essential internal administrative operations. The successful candidate will handle inquiries, resolve complaints, and maintain meticulous records of all client interactions to ensure a high level of service excellence.
In addition to client-facing duties, the officer will be responsible for coordinating office activities, performing data entry, and supporting the daily workflow of the administrative department. This position requires an individual who can balance multiple priorities with ease, demonstrating both professional communication skills and a strong commitment to organizational efficiency. If you are a problem-solver with a passion for customer satisfaction and administrative excellence, we encourage you to apply.
Key Requirements
At least 2 years of experience in a customer care role.
At least 2 years of experience in an administrative role.
Excellent verbal and written communication skills.
Strong command of professional English language.
Proven strong interpersonal and organizational skills.
0 Negotiable or Not Mentioned
Tanzania
69 days ago
gmail.com
8 Applied 6 Pro Applied
The Declaration Officer is responsible for the daily preparation and submission of customs documents required for the clearance of goods. This role involves data entry into customs systems and ensuring that all paperwork, including invoices and bills of lading, is correctly filed according to legal standards. You will work closely with the supervisory team to ensure that all tasks are completed within the required timelines to facilitate smooth cargo movement.
This position requires a high level of attention to detail and the ability to handle administrative tasks efficiently. At hiringspecial 02, we provide a collaborative environment where you can develop your skills in the clearing and forwarding industry. Successful candidates will be those who can demonstrate reliability, accuracy, and a commitment to professional growth in the field of customs declaration.
Key Requirements
Previous experience as a Declaration Officer or in a similar role.
Familiarity with clearing and forwarding procedures.
Ability to accurately prepare and process customs documents.
Competence in using data entry systems for customs.
Understanding of shipping terms and documentation.
0 Negotiable or Not Mentioned
Tanzania
57 days ago
royaltrinity.co.tz
5 Applied 4 Pro Applied
Royal Trinity is looking for a professional and organized Secretary to join our dynamic team and manage administrative operations. The ideal candidate will be responsible for handling a variety of clerical tasks, including managing schedules, responding to inquiries, and maintaining records to ensure the office runs smoothly. You will be the first point of contact for many of our visitors and clients, requiring a polished and professional approach at all times.
In this role, you will thrive in a fast-paced environment where the ability to multitask is essential. We are seeking an individual who is not only communicative but also highly proactive in identifying and solving administrative challenges. This position offers a chance to work within a supportive team at Royal Trinity, where your contributions to efficiency and organization will be highly valued and recognized.
Key Requirements
Excellent communication skills both written and verbal
Ability to multitask and work in a fast-paced environment
A high school Diploma or equivalent qualification
At least 1 year of experience in a secretarial or administrative role
Proficiency in Microsoft Office Suite including Word and Excel
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
63 days ago
rrbs.co.tz
6 Applied 2 Ultra Applied
The ICD Documentation Clerk (Empty Container Loading) is a critical role responsible for managing documentation and coordinating operations for empty containers at ICDs in Kurasini, Dar es Salaam. The role involves ensuring full compliance with Tanzania Ports Authority and customs regulations while facilitating efficient container loading and dispatch processes. Primary tasks include the preparation and verification of essential documents such as EIR, Delivery Orders, Gate Passes, and Container Release Notes. The position serves as a bridge between the yard operations and administrative compliance. Additionally, the clerk must coordinate closely with truck drivers and yard supervisors to verify container availability and supervise physical loading activities. This role requires maintaining accurate records and preparing daily reports to support communication with shipping lines and internal operations teams. Ensuring adherence to TRA and ICD safety procedures is paramount to maintaining operational flow. Candidates will use their logistics knowledge and computer skills to optimize the documentation workflow within the port environment.
Key Requirements
Diploma or Degree in Logistics, Shipping, or Supply Chain Management.
Previous experience in ICD, port operations, or freight forwarding environments.
Strong attention to detail for verifying complex shipping documents.
Excellent coordination and multitasking abilities in a yard setting.
Effective communication skills for interacting with supervisors and drivers.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
31 days ago
gmail.com
31 Applied 22 Pro Applied
Simba Cargo Tanzania is seeking 20 dedicated Customer Service professionals to join our dynamic team in Dar es Salaam. The primary responsibility for this role is to provide exceptional support to our clients, ensuring their inquiries and challenges regarding cargo logistics are handled with care and efficiency. Candidates will need to demonstrate strong listening skills and the ability to solve problems effectively while maintaining a professional demeanor at all times.
As a Customer Service representative, you will utilize Microsoft Office tools to manage data and communicate with various departments. Proficiency in both English and Swahili is essential for effective communication with our diverse client base. This role is ideal for energetic individuals between the ages of 20 and 35 who hold a Diploma or Degree in Business or Marketing and are eager to grow their careers within the logistics industry in Tanzania.
Key Requirements
Diploma or Degree in Business, Marketing, or related field
Ability to listen carefully and solve customer challenges
Good computer skills including Microsoft Office
Fluent in both English and Swahili
Age between 20 – 35 years