Best Talent Reach (BTR) Front of House & Community Operations Officer at Impact Hub Nairobi

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FRONT OF HOUSE & COMMUNITY OPERATIONS OFFICER @ IMPACT HUB NAIROBI

0 Negotiable or Not Mentioned Kenya, Nairobi 32 days ago impacthub.net 5 Applied 4 Pro Applied

Impact Hub Nairobi is looking for a warm, organised, and proactive Front of House & Community Operations Officer to join our dynamic team. This full-time, in-person role is centered at the heart of our community space, ensuring it remains welcoming, professional, and runs smoothly every day. This position goes beyond traditional reception duties; it is a people-facing operations role essential for maintaining our vibrant atmosphere and supporting our diverse group of members and guests. The successful candidate will be responsible for a variety of tasks including managing room bookings, assisting with event coordination, and overseeing daily facility operations. You will play a crucial role in creating a strong community experience by being the primary point of contact for anyone entering the space. If you have a background in hospitality or operations and enjoy working in a community-driven environment, we invite you to apply.

Key Requirements

2–4 years’ experience in hospitality, front office, coworking, operations, events, customer service or community-facing work. Warm, organised and proactive personality for a welcoming environment. Ability to manage front-of-house operations effectively on a daily basis. Experience in supporting room bookings and coordinating event logistics. Strong communication skills for welcoming diverse members and guests.
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HOTEL RECEPTIONIST @ GONGALI HR OFFICE

0 Negotiable or Not Mentioned Tanzania, Arusha 48 days ago gmail.com 12 Applied 8 Pro Applied

Gongali HR Office is seeking a dedicated and professional Hotel Receptionist to join a dynamic team in Njiro, Arusha. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires an individual who is organized, friendly, and capable of managing various administrative tasks while maintaining a high standard of service. The successful candidate will be responsible for managing room bookings, responding to guest inquiries via phone and email, and coordinating with other hotel departments to ensure guest satisfaction. Located in the vibrant area of Njiro, Arusha, this position offers an opportunity to work in a fast-paced hospitality environment. Candidates must have at least one year of relevant experience and a passion for the tourism industry.

Key Requirements

Minimum of one year experience in hotel reception or related hospitality role. Proficiency in English and Swahili to facilitate effective communication. Strong communication and interpersonal skills to handle guest inquiries. Experience with property management systems (PMS) or hotel booking software. Ability to handle check-ins and check-outs efficiently and accurately.
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WAITERS (2 POSITIONS) @ HAKUNA MATATA BOOKINGS LIMITED

0 Negotiable or Not Mentioned Tanzania, Manyara 13 days ago hakunamatatabookings.co.tz 9 Applied 6 Pro Applied

We are looking for professional and friendly Waiters to join our vibrant team in Manyara. As a Waiter at Hakuna Matata Bookings Limited, you will be the face of our dining services, providing exceptional customer care and ensuring a memorable dining experience for every guest. Your duties will include presenting menus, taking accurate orders, and serving food and beverages efficiently.

In addition to serving guests, you will be responsible for setting up tables, maintaining a clean dining area, and handling guest inquiries or concerns with professionalism. This role requires a positive attitude and a commitment to teamwork to ensure seamless service between the kitchen and the dining room. Candidates should be comfortable working in a high-energy environment and dedicated to upholding our hospitality standards.

Key Requirements

Previous experience in a waiter or server role within the hospitality industry. Excellent communication and interpersonal skills. Ability to memorize menu items and describe them to guests. Proficiency in handling cash and processing payments. Strong multitasking abilities to manage multiple tables at once.
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WAITERS / WAITRESSES @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago lionkingadventures.com 8 Applied 6 Pro Applied

Lion King Adventures is seeking energetic and qualified Waiters and Waitresses to join our team in providing exceptional food and beverage services. This role is central to creating a memorable dining experience for our guests through attentiveness, professionalism, and warm hospitality. You will be responsible for welcoming guests, presenting menus, and ensuring all orders are served promptly and accurately while maintaining the highest standards of cleanliness in the dining area.

In addition to guest interaction, you will work closely with our kitchen and bar staff to ensure seamless service delivery. Successful candidates will manage guest billing and transactions with precision and integrity. This position offers the opportunity to work within a luxury hospitality environment, requiring a groomed appearance and a positive, team-oriented attitude to thrive in our dynamic safari lodge settings.

Key Requirements

Certificate or Diploma in Food and Beverage Service or Hospitality Management. At least 1–2 years of experience as a waiter/waitress in a reputable restaurant or luxury lodge. Excellent communication and interpersonal skills. Fluency in English (additional foreign languages are a distinct advantage). Groomed, professional appearance with a positive, team-oriented attitude.
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BARTENDER/WAITER @ SKILLS GEOGRAPHIC

~30,000 Mentioned Kenya, Nairobi 34 days ago skillsgeographic.com 5 Applied 1 Casual Applied

This is an exciting opportunity for well-groomed service professionals to join a rapidly growing 4-star hotel in Nairobi. As a Bartender/Waiter, you will be the face of our hospitality service, responsible for welcoming guests, taking accurate orders, and ensuring a seamless dining experience. The role is set in a fast-paced environment where excellence is the standard, and your goal will be to turn first-time guests into loyal regulars through exceptional service and warmth. Salary: KSh 30,000 + Service Charge.

Your daily responsibilities include coordinating with various departments to ensure timely service, upselling hotel offerings, and handling billing inquiries with clarity. We value professionals who can maintain a positive attitude during busy shifts and proactively seek guest feedback to enhance our service quality. Joining our team means being part of a high-growth environment where your contribution directly impacts the hotel's success and reputation. Candidates should be prepared to work in a high-pressure, premium hospitality setting while maintaining the highest levels of professional conduct.

Key Requirements

O-Level Certificate. Certificate in Food & Beverage from a recognized college. At least 3 years of experience in a similar hospitality role. Well-groomed appearance representing the hotel's premium brand. Excellent customer service and interpersonal skills.
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BARMAN (MIXOLOGY EXPERT) @ SUMMIT RETREAT

0 Negotiable or Not Mentioned Tanzania, Moshi 8 days ago africanscenicsafaris.com 8 Applied 2 Ultra Applied

Summit Retreat is looking for a creative and skilled Barman with a specialty in mixology to join our dynamic hospitality team in Moshi, Kilimanjaro. As a Mixology Expert, you will be responsible for designing and preparing a wide range of beverages, from classic drinks to unique signature cocktails that enhance our guests' dining and leisure experiences. We are looking for individuals who are passionate about their craft and dedicated to maintaining the highest standards of quality and innovation.

Your role will involve more than just mixing drinks; you will be an ambassador for Summit Retreat’s commitment to excellence. You will interact with guests, provide recommendations, and ensure that every drink served meets our exacting standards. Please note that this position is open to Tanzanian nationals only, and accommodation is not provided. Candidates should be based in or willing to relocate to the Kilimanjaro region, specifically Moshi.

Key Requirements

Exceptional mixology expertise and creativity. Passion for crafting memorable beverage experiences. Ability to create and refine signature cocktails. Proven experience in delivering outstanding guest service. Strong knowledge of spirits, wines, and local ingredients.
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SAFARI RESERVATION @ TOPGUIDES AFRICA

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago topguidesafrica.com 6 Applied 2 Ultra Applied

Topguides Africa is looking for a skilled Safari Reservation specialist to join their team in Arusha. The primary role involves communicating with international clients to understand their travel needs and designing bespoke, tailor-made safari itineraries that provide exceptional experiences. You will be responsible for managing the entire enquiry process, from the initial contact to the final confirmation, ensuring that every detail meets the high service standards of the company.

In addition to itinerary design, the role requires overseeing logistics such as airport transfers, third-party accommodations, and flights. You will work closely with the sales and marketing teams to identify new market opportunities and assist in developing competitive safari rates. The position demands a high level of coordination with the Safaris Manager to resolve any inconsistencies during the quoting phase and to ensure that clients receive seamless support throughout their journey in East Africa.

Key Requirements

Diploma or Bachelor’s degree in Tourism or Sales and Marketing Management. Fluent proficiency in both written and spoken English. Fluent proficiency in both written and spoken Russian language. Minimum of 2-3 years experience in safari business designing itineraries and programs. Advanced computer literacy with focus on hospitality data systems and Microsoft Office.
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TRAVEL CONSULTANT @ TRAVKINGS

0 Negotiable or Not Mentioned Kenya 48 days ago travkings.com 5 Applied 4 Pro Applied

Travkings is seeking dedicated Travel Consultants to join our expanding teams in Kenya, Tanzania, and D.R. Congo. In this role, you will be responsible for managing all travel arrangements for our clients, including flights, accommodation, and transport, ensuring a seamless and high-quality travel experience. You will act as a primary point of contact for clients, providing expert advice on destinations and managing complex itineraries to meet their specific needs and preferences.

The ideal candidate will possess a passion for travel and a commitment to excellence in customer service. You will be expected to handle client inquiries efficiently, resolve any travel-related issues, and stay updated on the latest travel trends and regulations. This is a fantastic opportunity for professionals who thrive in a fast-paced environment and are looking to grow their careers within a dynamic international travel company.

Key Requirements

Proven experience as a Travel Consultant or in a similar role within the travel industry. Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo. Strong interpersonal and communication skills for effective client handling. In-depth knowledge of international travel regulations, visa requirements, and health protocols. Ability to manage complex travel itineraries and provide personalized destination advice.
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WHOLE SCHOOL SECRETARY @ BRAEBURN INTERNATIONAL SCHOOL ARUSHA

0 Negotiable or Not Mentioned Tanzania, Arusha 8 days ago braeburn.sc.tz 7 Applied 5 Pro Applied

The Whole School Secretary at Braeburn International School Arusha plays a pivotal role in the daily operations of the institution. This position involves managing high-level administrative tasks, coordinating communications between various departments, and providing exceptional customer service to students, parents, and staff. The successful candidate will ensure that the school office runs smoothly, handling correspondence, scheduling, and database management with precision and professionalism.

Applicants must be highly organized individuals with a strong background in secretarial studies or office management. Working within an international school environment requires cultural sensitivity and the ability to handle a diverse range of stakeholders. The role demands proficiency in digital tools and a proactive approach to problem-solving, contributing to the overall academic excellence and organizational efficiency of the school.

Key Requirements

Diploma or Degree in Business Administration, Secretarial Studies, or Office Management. Proven experience in a secretarial or administrative role. Prior experience within an educational institution is highly advantageous. Excellent written and spoken English communication skills. Strong interpersonal and customer service skills for engaging with stakeholders.
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HOTEL GENERAL MANAGER @ BLUEBIRD LODGE

0 Negotiable or Not Mentioned Tanzania, Arusha City 17 days ago gmail.com 44 Applied 31 Pro Applied

Bluebird Lodge is a newly established hotel located in the heart of Arusha City, Tanzania. We are seeking a highly motivated and experienced individual to join our team as a Hotel General Manager. This role is pivotal in establishing our brand presence and ensuring the delivery of high-quality hospitality services to our guests. The successful candidate will be responsible for overseeing day-to-day operations, including staff management, training, and sales strategies. You will play a crucial role in financial management, budgeting, and cost control to drive the company's success. Your leadership will ensure that our staff remains motivated and our customers receive exceptional service at all times. This position requires a strategic thinker who can handle multiple facets of hospitality management while maintaining high standards of excellence.

Key Requirements

Proven experience in a senior management role within the hospitality industry. Strong leadership and excellent communication skills. Ability to develop and implement effective sales and marketing strategies. Experience in financial management, including budgeting and revenue forecasting. Exceptional customer service skills and a guest-centric approach.
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