BRANCH IN-CHARGE @ INSPIREHR
The Branch In-Charge at InspireHR will lead the branch's daily activities in Dodoma, focusing on bedding solutions and retail excellence. This role is pivotal in driving sales performance, ensuring top-tier customer satisfaction, and managing a dedicated team to meet organizational goals. The position requires a proactive individual capable of handling both the administrative and operational aspects of a busy retail environment. Key duties include overseeing inventory levels, maintaining showroom standards, and monitoring branch expenses to ensure cost-effectiveness. The successful candidate will prepare comprehensive reports for management and ensure all operations align with company policies while fostering a productive work environment. You will be responsible for resolving customer complaints and ensuring that the brand's reputation for quality bedding solutions is maintained at the highest level.
Key Requirements
Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Minimum of 3–6 years’ experience in retail, showroom, or branch operations management.
Proven ability to manage a team and achieve sales targets.
Strong leadership, customer service, and interpersonal skills.
Good understanding of retail operations, stock management, and sales processes.
Basic computer skills and experience with POS systems.
Excellent communication skills in both English and Swahili.
Ability to work flexible hours including weekends and holidays.
Analytical skills to interpret sales data and performance metrics.
High level of integrity and accountability especially regarding cash handling.