0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
928 Views
A charming boutique hotel situated on the southeast coast of Zanzibar is looking for an experienced Food & Beverage Manager to join their dedicated team. With 40 rooms and a strong reputation for excellence, the hotel offers a vibrant restaurant and bar environment supported by a high-performing kitchen staff. This is an operational role where you will lead from the front, spending your time on the floor during service rather than behind a desk. You will be responsible for building a service culture that guests remember, ensuring the dining area and kitchen operate in perfect harmony, and spotting the fine details that elevate the guest experience.
Beyond daily operations, you will take ownership of the department's financial performance, including revenue growth, cost management, and overall bar operations. The role requires a creative individual who can bring fresh energy to menus, events, and those special service touches that make an evening memorable. If you are a professional who takes hospitality seriously but maintains a warm, approachable demeanor, this is an opportunity to work in a high-standard, independent hotel environment where you can truly influence the guest journey. Possible work locations include various areas along Zanzibar's southeast coast.
Key Requirements
Solid F&B management experience, ideally in a hotel or quality restaurant setting.
Strong operational skills in managing buffets, bar operations, and service flow.
Demonstrated ability to lead and coach a team directly from the service floor.
A creative mind with an eye for detail and a natural feel for high-end hospitality.
Commercially sharp with comfort in managing targets, costs, and driving revenue.
Proven track record of building and motivating teams to maintain high standards.
Calm, confident, and warm personality during high-pressure service periods.
Excellent verbal communication skills in English to interact with international guests.
Strong knowledge of food safety regulations and health and hygiene standards.
Ability to work flexible hours including evenings, weekends, and holidays.
Experience in menu engineering and event planning to enhance guest satisfaction.
Proficiency in inventory management software and point-of-sale systems.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
469 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
1099 Views
Join our boutique hotel on the stunning southeast coast of Zanzibar as a Front Office Manager. We are a 40-room establishment with a high reputation for guest satisfaction, currently holding a 9.2 rating on Booking.com. In this role, you will be the heart of our guest experience, leading a dedicated front office team to ensure every visitor feels welcomed and valued from the moment they arrive. You will be responsible for creating a positive team culture where employees enjoy their work, which directly translates into the energy felt by our guests.
Your operational duties will be comprehensive, covering the end-to-end management of systems, processes, and standards. You will work closely with the reservations department to ensure seamless transitions for guests and maintain high standards across all OTA platforms and reporting systems. We are looking for a hands-on leader who is detail-oriented and stays calm under pressure. If you have a passion for high-standard hospitality and relevant experience in East Africa, we invite you to help us maintain our warm atmosphere and exceptional service standards.
Key Requirements
Solid front office or rooms division experience, ideally in Zanzibar or East Africa
Strong operational skills with knowledge of how to run a front office properly
Natural leadership ability to build people up and lead from the front
A genuine love for hospitality and guest experience
Strong English language proficiency, both written and spoken
Ability to stay calm under pressure and warm under any circumstances
Exceptional attention to detail and sharpness on operational tasks
Proven experience with OTA platforms, guest communication, and reporting
Ability to train and develop a team to ensure high standards of guest service
Experience in managing arrivals, departures, and seamless guest handoffs
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
baweisland.com
318 Views
Bawe Island, part of The Cocoon Collection, is seeking a highly skilled and passionate Bar Manager to join our luxury resort team in Zanzibar. The ideal candidate will be responsible for overseeing all bar operations, ensuring that we provide service that speaks comfort, kindness, and quality. You will lead a dedicated team to deliver an exceptional beverage experience for our international guests, maintaining the highest standards of luxury hospitality. The role involves managing a comprehensive inventory of fine wines and craft cocktails while maintaining strict organizational and communication standards. Beyond daily operations, the Bar Manager is expected to contribute to menu development and staff training to keep the resort at the forefront of the industry. Located on the beautiful Bawe Island, this position offers a unique opportunity to work in a world-class environment where excellence is the standard.
Key Requirements
Minimum 5 years of experience in the same role as a Bar Manager in a luxury resorts.
Strong expertise in cocktails, wines and overall bar operations.
Excellent leadership, organizational, communication and team management skills.
High level of proficiency in beverage inventory management and cost control.
Ability to design and implement creative cocktail menus and beverage programs.
Strong knowledge of health and safety regulations regarding food and beverage service.
Exceptional customer service skills with a focus on guest satisfaction in a luxury setting.
Proven track record of training and developing bar staff to meet high standards.
Fluency in English; additional languages relevant to luxury tourism are a plus.
Ability to work flexible hours, including evenings, weekends, and holidays.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2839 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
20 days ago
serenahotels.com
2223 Views
Dar es Salaam Serena Hotel is seeking a qualified and visionary professional to take on the role of Food & Beverage Director. This key leadership position is responsible for overseeing all aspects of the hotel's dining operations, including restaurants, bars, banqueting, and room service. The successful candidate will focus on driving innovative dining concepts and enhancing guest experiences to maintain the high standards associated with the Serena Hotels brand. You will be expected to lead a dedicated team of professionals, ensuring that every culinary experience delivered is of world-class quality while simultaneously focusing on strategic revenue growth and operational efficiency.
The role demands a strategic thinker who can integrate global hospitality trends into local operations. As the Food & Beverage Director, you will be accountable for setting and achieving financial targets through meticulous budgeting and cost control measures. You will work closely with the executive chef and the marketing team to develop unique promotional events and seasonal menus that appeal to both local and international guests. By fostering a culture of excellence and continuous improvement, you will play a vital role in positioning Dar es Salaam Serena Hotel as a premier destination for culinary enthusiasts in the region.
Key Requirements
Extensive experience in Food & Beverage management within luxury hotel environments.
Strong leadership skills to manage and inspire a diverse culinary and service team.
Proven track record in driving revenue growth and meeting financial targets.
In-depth knowledge of international culinary trends and high-end dining concepts.
Exceptional guest service orientation and interpersonal communication skills.
Ability to develop and implement innovative F&B strategies and marketing plans.
Degree in Hospitality Management, Culinary Arts, or a related professional field.
Proficiency in financial management, including budgeting, forecasting, and cost control.
Strong organizational and project management abilities for events and renovations.
Excellent proficiency in English, both written and verbal, for professional reporting.
0 Negotiable or Not Mentioned
Tanzania, Arusha
1 day ago
lionkingadventures.com
108 Views
Lion King Adventures and Nyota Luxury Camps and Lodges is seeking a dynamic and results-driven Marketing Manager to lead the brand's growth and visibility on a global scale. The ideal candidate will be a creative strategist capable of elevating the company's presence within the competitive tourism market, ensuring that world-class travel experiences are effectively communicated to potential clients and partners worldwide. This role requires a professional who can blend traditional marketing techniques with modern digital strategies to reach a diverse international audience.
The role involves overseeing a wide range of marketing activities, including digital presence management, content creation, and market analysis. You will be responsible for building strategic relationships with international travel agents and influencers while monitoring industry trends to identify new business opportunities. This position requires a passion for the East African landscape and a commitment to maintaining the high standards of excellence associated with Lion King Adventures. Candidates should be prepared to work in a fast-paced environment where storytelling and brand positioning are key to success.
Key Requirements
A Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience in a marketing leadership role, preferably within the tourism industry.
Strong proficiency in digital marketing tools, analytics, and data-driven strategy.
Excellent communication, negotiation, and storytelling skills for brand building.
A passion for travel and a deep understanding of the East African tourism landscape.
Experience in managing content management systems and website SEO strategies.
Ability to develop and execute comprehensive marketing campaigns to enhance brand awareness.
Proven track record in producing high-quality promotional materials and digital advertisements.
Ability to build and maintain strategic relationships with international travel agents and influencers.
Expertise in monitoring industry trends and competitor activity to identify opportunities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
world-travelling.com
777 Views
A small boutique hotel situated on the beautiful northeast coast of Zanzibar is seeking a dedicated Wellness Hotel Manager to take full ownership of its daily operations. This intimate property features 10 guest rooms, a rooftop yoga deck, two swimming pools, and an outdoor gym, designed for guests seeking a peaceful and rejuvenating stay. The management vision focuses on wellness as a lived experience, and the ideal candidate will lead a team that prioritizes authentic guest care and high-quality culinary offerings. While you will manage the on-site operations, you will be supported by a group team handling reservations, marketing, and financial logistics.
In this role, you will be responsible for maintaining the high standards of the guest experience, ensuring every visitor feels looked after without unnecessary fuss. The position offers a full contract including a residency permit following a successful three-month probation period. Additional benefits such as duty meals and accommodation options are available. Candidates are expected to be grounded, proactive problem solvers who thrive in a leadership role within a small, wellness-focused hospitality environment. The role requires someone who can see potential issues before they arise and manage the property as if it were their own.
Key Requirements
Must have a deep, internal understanding of wellness through sport, movement, food, or personal practice.
Proven experience in hospitality management or operations, ideally having run a similar establishment.
Demonstrated ability to manage and lead a team in a clear, fair, and inspiring manner.
Excellent understanding of guest experience and the ability to anticipate guest needs.
Proactive problem-solver with the ability to identify and resolve issues before they escalate.
Willingness to take full responsibility for the property's daily operations.
Strong communication skills for interacting with guests, staff, and group support teams.
Ability to manage facilities including pools, gym, and yoga deck operations.
Experience in high-quality kitchen or food and beverage management is preferred.
Must be grounded, curious, and genuinely skilled in interpersonal relationships.
Willingness to undergo a three-month probation period.
Ability to work effectively in a remote, coastal location.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
4 days ago
outlook.com
552 Views
An exceptional opportunity has arisen for a highly polished, hands-on, and guest-centric Front Office Manager to join a stunning luxury boutique resort in Zanzibar. This is a key leadership position within an intimate, high-end environment—perfect for a hospitality professional who is passionate about delivering seamless, personalised, and unforgettable guest experiences from arrival through to departure. We are seeking a leader who thrives on the floor, leads by example, and understands that true luxury lies in the finest details—anticipation, consistency, and genuine care.
The successful candidate will manage the daily operations of the front office department, ensuring the highest levels of service and guest satisfaction. The role offers a competitive package of USD 2,800 – 3,200 net per month depending on experience, along with company accommodation, flights to Zanzibar, and a full expat package including meals and medical insurance. This position is offered on a single status contract and is ideal for individuals with experience in high-end, remote island destination resorts.
Key Requirements
Proven experience as Front Office Manager or Assistant Front Office Manager within a 5-Star luxury boutique hotel or resort.
Background in intimate, high-end 5 Star properties is essential.
Experience in remote or island destinations is highly advantageous.
A hands-on, detail-oriented, and service-driven leadership style.
Exceptional ability to manage VIP guests with discretion and elegance.
Strong operational presence with the ability to lead and inspire guest-facing teams.
Excellent communication and interpersonal skills.
Fluent English is essential for daily communication.
Additional European, Balkan, or CIS language is a strong advantage, specifically French.
A proactive, structured, and solution-oriented mindset.
0 Negotiable or Not Mentioned
Tanzania, Arusha
6 days ago
amanisafarilodge.co.tz
539 Views
Amani Safari Lodges & Tented Camps Ltd (Amani Collection) is seeking a dedicated Executive Chef to join our team in Arusha. As an integral part of our luxury safari and hospitality operations, you will be responsible for overseeing all culinary activities, ensuring the highest standards of service, and contributing to our commitment to sustainability and excellence. The ideal candidate will lead our kitchen team, develop innovative menus that reflect both international and local flavors, and manage food costs effectively. You will play a crucial role in creating exceptional dining experiences for our guests while maintaining rigorous safety and hygiene protocols. This role offers an opportunity to work in a world-class environment focused on high-end service.
Key Requirements
Associate degree in Culinary Arts or related field
Minimum 6 years experience as Head Chef (with Sous Chef background)
Strong leadership & team management skills
Excellent knowledge of international cuisine, menu development & food cost control
Fluent in English (other languages an advantage)
Ability to maintain high standards of food hygiene and safety
Experience in luxury safari lodge settings or high-end boutique hotels
Strong organizational skills for complex kitchen operations
Creativity in culinary presentation and recipe innovation
Proficiency in inventory management and supplier relations
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
strategis.co.tz
1574 Views
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
Ability to provide names and contact details of three official referees.
Submission of a professionally prepared CV and supporting documents.
Capability to lead and develop a customer service team to deliver exceptional experiences.
Skills in resolving escalated customer issues and driving continuous improvement.
Strong focus on enhancing customer satisfaction, loyalty, and business retention.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
14 days ago
tzlabourguide.co.tz
1651 Views
Tanzania Labour Guide is seeking to recruit a highly experienced and results-driven Front Office Manager for a leading hospitality establishment in Dar es Salaam. This role requires a strong, hands-on leader capable of transforming front office operations into a professional, disciplined, and guest-centric department, aligned with international 5-star standards. The successful candidate will be responsible for leading all front office operations, ensuring a seamless guest experience, and resolving complaints promptly.
The role focuses on driving guest satisfaction and overall service quality by enforcing strict grooming and service standards. You will be expected to develop and implement Standard Operating Procedures while continuously training and developing staff. This is a transformational leadership position aimed at fixing operational inefficiencies and building a culture of accountability and excellence within the team. Candidates must possess significant experience in luxury hospitality environments.
Key Requirements
Minimum 10 years of experience in the hospitality industry.
At least 3 years in a managerial role within a hotel.
Proven experience in a reputable 4-star or 5-star hotel environment.
Strong leadership and team management capability.
Excellent communication and guest relations skills.
Demonstrated experience in staff training and development.
High level of professionalism, integrity, and discipline.
Ability to develop and implement Standard Operating Procedures (SOPs).
Strategic mindset to fix operational inefficiencies and elevate service standards.
Proficiency in managing guest check-in/check-out and complaint resolution.
Ability to enforce strict grooming and service excellence standards.
Capable of building structure and accountability within a diverse team.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2082 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
fusionhrsolution.com
759 Views
Fusion HR Solutions Limited is seeking a highly skilled and creative Chief Chef to lead their culinary team in Dar es Salaam. The successful candidate will be responsible for overseeing all kitchen operations, ensuring that the highest standards of food quality and presentation are met for both large and small-scale events. This role requires a visionary leader who can inspire a team while maintaining a safe, clean, and efficient working environment at all times.
Beyond food preparation, the Chief Chef will focus on menu innovation, staff mentoring, and strict adherence to health and safety regulations. You will manage the entire lifecycle of meal production, from ingredient sourcing and preparation of bites to final plating of main courses. The position demands a professional with high integrity and excellent organizational skills who can coordinate diverse culinary tasks seamlessly to deliver exceptional dining experiences to all clients.
Key Requirements
Proven experience in hospitality or catering services as a Chef or in a similar role.
Skilled in preparing a wide variety of bites and main courses with high-quality presentation.
Strong knowledge of diverse cuisines and expert menu development skills.
Excellent organizational, leadership, and interpersonal skills to manage a kitchen team.
Commitment to maintaining the highest hygiene and safety standards in the kitchen.
High integrity and professionalism in all work-related activities.
Ability to supervise, mentor, and coordinate kitchen staff effectively.
Ensure compliance with all local health and safety regulations.
Ability to work under pressure and deliver meals in a timely manner.
Experience in managing kitchen inventory and minimizing waste.
Strong communication skills for effective coordination with front-of-house staff.
~400,000 Mentioned
Tanzania
28 days ago
acmlimited.co.tz
2875 Views
acmlimited is currently seeking a dedicated and energetic Cashier/Receptionist to join our team at a Chinese Pub. This role is pivotal for managing front-desk operations and ensuring that all financial transactions are processed accurately during the night shift. The ideal candidate will be the first point of contact for our guests, providing professional and welcoming service to enhance their experience at our establishment. The salary for this position is TZS 400,000 per month. Applicants must be comfortable working night hours and possess a high level of integrity when handling cash and customer information. This position offers an opportunity to work in a dynamic hospitality environment where multitasking and effective communication are key to success. We value candidates who are reliable and ready to contribute to the smooth operation of our nightly business activities.
Key Requirements
Awe na mawasiliano mazuri (Good communication skills)
Awe na ujuzi wa msingi wa kompyuta (Basic computer skills)
Uzoefu wa cashier au reception ni faida (Experience as a cashier or receptionist is an advantage)
Awe tayari kufanya kazi za usiku (Willingness to work night shifts)
Ability to handle cash accurately and maintain financial records
Friendly and professional demeanor when greeting guests
High level of integrity and trustworthiness for financial tasks
Ability to work effectively under pressure in a pub environment
Strong organizational skills for managing the reception area
Fluency in Swahili and basic understanding of English
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
11 days ago
bettercareer.co.tz
882 Views
bettercareer is currently seeking a dynamic and professional Frontline Sales representative to be stationed at a luxury villa in Nungwi, Zanzibar. As the first point of contact at the villa, you will play a crucial role in representing the brand and managing the initial interaction with potential buyers. Your primary responsibility will be to welcome visitors, distinguish between casual lookers and serious prospective buyers, and ensure that high-value leads are efficiently directed to the sales team for closing.
The ideal candidate should have a background in sales, hospitality, or high-end customer service. This role requires someone who can maintain a composed and sharp presence throughout the day, often standing and engaging with guests without direct supervision. If you are observant, professional, and possess the stamina to perform in a fast-paced environment, this is an excellent opportunity to work in the vibrant tourism and real estate sector of Zanzibar. Possible work locations mentioned include Nungwi, Zanzibar.
Key Requirements
Experience in sales, hospitality, or customer-facing roles.
Composed, sharp, and observant character.
Ability to stand, engage, and perform all day without supervision.
Excellent communication and interpersonal skills in English.
Professional appearance and demeanor suitable for high-end luxury villas.
Ability to identify and qualify potential property buyers effectively.
Strong customer service orientation and guest relations skills.
Proactive approach to engaging with visitors and tourists.
Reliable and punctual with a strong work ethic.
Ability to work independently in a dynamic environment.
0 Negotiable or Not Mentioned
Kenya, Shanzu Mombasa
20 days ago
cowrieshellbeachapartments.co.ke
3710 Views
Cowrie Shell Beach Apartments, located in the beautiful coastal area of Shanzu, Mombasa, is seeking a dedicated and professional Receptionist to join our dynamic hospitality team. The successful candidate will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role is crucial in maintaining our reputation for excellence and creating memorable experiences for every visitor who stays with us. In addition to greeting guests, the Receptionist will handle reservations, manage the switchboard, and provide detailed information about our facilities and the surrounding Shanzu area. You will be expected to maintain a professional demeanor at all times and handle guest requests or issues with efficiency and grace. If you have a passion for hospitality and meet the requirements, we encourage you to apply before the deadline on April 6th.
Key Requirements
Professional and friendly personality.
Previous experience in the hospitality industry (preferred).
Strong verbal and written communication skills.
Proficiency in front-desk operations and property management systems.
Ability to handle guest inquiries and resolve complaints effectively.
Excellent organizational and multi-tasking abilities.
Ability to manage phone calls and direct them to appropriate departments.
Maintain a neat and tidy reception area at all times.
Knowledge of local attractions and tourist spots to assist guests.
High level of integrity and professional appearance.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
609 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2167 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
1954 Views
We are seeking a passionate and skilled Female Barista to join our team at our Mbezi Beach location in Dar es Salaam. As a barista, you will be responsible for crafting high-quality coffee and beverages while providing exceptional service with a smile. Your role is vital in creating a welcoming atmosphere for our customers and maintaining the high standards of our beverage offerings.
Beyond drink preparation, you will be responsible for maintaining the cleanliness of the workspace, managing beverage supplies, and ensuring all equipment is properly maintained. The ideal candidate will have a deep passion for coffee and the ability to thrive in a fast-paced environment. If you are a social person who enjoys interacting with customers and has a high school education with relevant experience, we encourage you to apply.
Key Requirements
High School Education
Minimum 3 years of experience as a barista
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Passion for coffee and customer satisfaction
Knowledge of different coffee beans and brewing techniques
Proficiency in latte art and beverage presentation
Experience in using and cleaning espresso machines
Ability to handle cash and POS transactions accurately
Dedication to maintaining high standards of hygiene and food safety
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2204 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1285 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1654 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1454 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
21 days ago
whistlingwoods.co.tz
1723 Views
Whistling Woods is expanding its portfolio with the opening of a new hotel property in Morogoro. We are currently seeking a dedicated and proactive Executive Housekeeper to spearhead the department through its critical pre-opening phase and into full-scale daily operations. The ideal candidate will be a strong, hands-on leader capable of establishing high standards of cleanliness and efficiency from the ground up.
As the Executive Housekeeper, you will be responsible for overseeing all housekeeping operations, including guest rooms and public areas. Your role involves the creation and implementation of Standard Operating Procedures (SOPs), inspection systems, and the recruitment and training of the housekeeping team. You will also manage laundry services, linen supplies, and inventory control while ensuring the highest levels of hygiene and guest satisfaction are maintained throughout the property.
Key Requirements
Minimum 5+ years in hotel housekeeping leadership
Experience as Executive Housekeeper or strong Assistant ready to step up
Pre-opening experience is an added advantage
Strong leadership, organization, and attention to detail
Ability to set up SOPs, cleaning standards and inspection systems
Ability to recruit, train, and manage a full housekeeping team
Experience overseeing laundry, linen, and inventory control
Ensure high hygiene, presentation, and guest satisfaction standards
Support pre-opening setup and operational readiness
Immediate availability to start in Morogoro
0 Negotiable or Not Mentioned
Tanzania
15 days ago
bravococo.co.tz
1176 Views
Bravo Coco Beach Limited is currently looking for a passionate and experienced professional to fill the Bar Manager position. The role is responsible for the end-to-end management of all bar operations at our venue, ensuring an exceptional guest experience and high beverage quality standards. You will lead the bar team in a high-volume, premium beach environment where cocktail expertise and people management skills are essential for success. The role also requires a hands-on leader who can drive revenue growth while maintaining strict compliance with safety and health regulations.
In addition to floor management, the Bar Manager must exhibit strong cost control and inventory management abilities. You will be expected to maintain a highly organized and disciplined work environment, even under the pressure of a fast-paced beach setting. This position requires a professional with a customer-focused mindset and a high attention to detail. If you have a background in international-standard beach restaurants or lifestyle hospitality venues and possess a deep knowledge of spirits, wines, and cocktails, we invite you to join our team at Bravo Coco Beach.
Key Requirements
Diploma or certification in Hospitality Management, Food & Beverage, or Mixology.
Seven years of working experience in an International standard beach restaurant or resort environment.
Proven experience managing bar teams and high-volume service environments.
Experience in beach clubs or destination restaurants is highly preferred.
Strong knowledge of international cocktails, spirits, wines, and beverages.
Strong cost control and inventory management abilities.
Customer-focused with high attention to detail.
Ability to work under pressure in a fast-paced beach environment.
Strong communication and interpersonal skills.
Hands-on, disciplined, and highly organized professional.
Ability to design and update seasonal drink menus to drive sales.
Experience in staff scheduling and performance evaluations.
0 Negotiable or Not Mentioned
Tanzania, Stone Town
9 days ago
gmail.com
974 Views
Silkroute Znz is seeking a dedicated Bar & Restaurant Manager to lead their team in Forodhani, Stone Town. The ideal candidate will possess a minimum of three years of experience in the hospitality industry, specifically within bar and restaurant environments. This role involves overseeing daily operations, managing staff performance, and ensuring that all guests receive exceptional service. The manager will be responsible for creating schedules, conducting staff training, and maintaining high standards of food and beverage quality. In addition to general management, the position requires proficiency in kitchen operations and financial cost control. The successful applicant must be proactive, detail-oriented, and capable of solving problems in a fast-paced environment. Since the restaurant operates during peak times, flexibility to work evenings, weekends, and holidays is essential. Male candidates who reside locally in Stone Town are preferred for this position. Applicants should be prepared to maintain a hands-on presence on the floor to drive guest satisfaction and operational excellence.
Key Requirements
Minimum 3 years of proven experience in bar or restaurant management.
Strong leadership and communication skills to effectively manage a team.
Proven ability to manage staff schedules, training, and performance reviews.
Deep knowledge of food and beverage operations and service standards.
A hands-on approach with a primary focus on ensuring guest satisfaction.
Excellent problem-solving skills and a high level of attention to detail.
Flexibility to work shift-based hours including evenings, weekends, and holidays.
Preference for male candidates as per company operational requirements.
Must be a current resident of Stone Town, Zanzibar for proximity.
Skilled in kitchen management processes and financial cost control.
~600,000 Mentioned
Tanzania, Dar es Salaam
18 days ago
hramplifier.com
1359 Views
Hr amplifier is looking for a highly responsible and experienced Retail Store Manager to oversee the daily operations of multiple retail stores in Dar es Salaam. The successful candidate will be responsible for ensuring smooth operations, driving sales performance, managing staff, and maintaining high customer service standards across all branches. This role involves monitoring stock levels, coordinating restocking, and ensuring that product displays meet the company's rigorous standards. The manager will also be tasked with handling financial reports, cash flow tracking, and reporting overall business performance to senior management.
In addition to operational tasks, the Retail Store Manager will play a key role in staff development by training, motivating, and evaluating employees to foster a high-performance culture. The role also requires coordinating marketing activities and promotions to boost store visibility. The package for this position includes a basic salary ranging from TZS 600,000 to 1,000,000, performance-based bonuses, a transport allowance, and various career growth opportunities within the organization.
Key Requirements
Minimum 2–4 years’ experience in retail management.
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Experience in sales tracking and reporting.
Trustworthy, disciplined, and result-oriented mindset.
Ability to manage multiple locations effectively.
Basic knowledge of social media and marketing.
Education: Diploma or Degree in Business or related field (preferred).
Proficiency in inventory management software and POS systems.
Ability to work flexible hours including weekends if necessary.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
silentocean.com
2641 Views
KICD is seeking a competent Billing Supervisor to manage the financial documentation and revenue collection processes at our newly established inland terminal near the Dar es Salaam Port. The Billing Supervisor ensures that all services provided to clients—including storage, handling, and clearing—are accurately invoiced and processed in a timely manner to maintain the depot's financial health.
This position involves close collaboration with the operations team to verify service logs and with the finance department to reconcile accounts. The ideal candidate will be a detail-oriented professional capable of managing a billing team while ensuring compliance with Tanzanian customs and tax regulations. You will contribute to the efficiency of one of the region's most modern inland container depots.
Key Requirements
Bachelor’s Degree in Accounting, Finance, or a business-related field.
At least 3 years of experience in billing or financial supervision, preferably in logistics.
Strong understanding of port tariffs and inland container depot billing structures.
Advanced proficiency in Microsoft Excel and specialized accounting software.
High degree of accuracy and attention to detail in data entry.
Ability to lead and mentor a team of billing clerks.
Knowledge of Tanzanian tax laws and customs procedures.
Strong analytical skills for reconciling complex accounts.
Excellent organizational and time-management abilities.
Effective communication skills for dealing with clients and internal stakeholders.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
gmail.com
1663 Views
We are seeking a dedicated and professional Hotel Manager to oversee the daily operations of our establishment in Dar es Salaam. The successful candidate will be responsible for coordinating various departments, including the front office, housekeeping, and food and beverage services, to ensure a seamless experience for all guests. This role requires a hands-on approach to leadership, ensuring that high standards of customer service and guest satisfaction are consistently met and exceeded.
In addition to operational management, the Hotel Manager will be responsible for supervising, training, and managing hotel staff to foster a productive work environment. Key financial duties include monitoring budgets, managing expenses, and driving revenue performance. The candidate must handle guest complaints with professionalism and maintain strict adherence to safety, hygiene, and quality standards. Salary is negotiable based on the candidate's level of experience and expertise in the hospitality industry.
Key Requirements
Minimum 5 years of experience in hotel management or a similar leadership role.
Strong leadership and communication skills to effectively manage a diverse team.
In-depth knowledge of hotel management systems and general operations.
Ability to work effectively under pressure in a fast-paced environment.
Fluency in English is required; proficiency in Swahili is considered an advantage.
Proven experience in managing front office, housekeeping, and F&B departments.
Ability to monitor budgets, manage expenses, and analyze revenue performance.
Professional approach to handling and resolving guest complaints and issues.
Strong skills in supervising, training, and evaluating hotel staff performance.
Commitment to maintaining high safety, hygiene, and quality standards at all times.