ASSISTANT MANAGER – RETAIL OPERATIONS @ HSD
HSD, on behalf of our client in the luxury retail industry, is seeking a dynamic and results-driven Assistant Manager – Retail Operations to support and oversee daily store activities in Dar es Salaam. This role is central to maintaining high merchandising standards and ensuring that frontline teams are motivated to deliver exceptional customer service. The successful candidate will act as a bridge between management and floor staff, facilitating smooth operations and ensuring all sales targets are met through strategic oversight and proactive problem-solving.
In addition to team leadership, the Assistant Manager will handle critical administrative and operational tasks including cash management, POS system oversight, and precise stock control. Candidates must be able to work in a fast-paced environment, managing staff shifts and attendance while ensuring the store remains compliant with all corporate policies. This position offers a significant opportunity for professional growth within the retail sector for a disciplined individual with a proven track record in retail supervision.
In addition to team leadership, the Assistant Manager will handle critical administrative and operational tasks including cash management, POS system oversight, and precise stock control. Candidates must be able to work in a fast-paced environment, managing staff shifts and attendance while ensuring the store remains compliant with all corporate policies. This position offers a significant opportunity for professional growth within the retail sector for a disciplined individual with a proven track record in retail supervision.
Key Requirements
Minimum 5 years of experience in retail operations and/or team supervision.
Strong leadership and team management skills to motivate frontline staff.
Good understanding of stock control and retail logistics processes.
Ability to work under pressure in a fast-paced, high-end retail environment.
Strong communication and problem-solving skills for both staff and customers.
Results-driven, proactive, and disciplined approach to daily tasks.
Proficiency in managing cash operations and resolving financial discrepancies.
Expertise in utilizing Point of Sale (POS) systems effectively.
Capability to manage staff shifts, attendance, and task allocation to maximize productivity.
Experience in implementing and maintaining high-level merchandising standards.
Strong interpersonal skills to address and escalate customer concerns appropriately.