0 Negotiable or Not Mentioned
Kenya, Remote
14 days ago
remotefromkenya.com
1695 Views
We are seeking highly motivated Customer Support Representatives from Kenya to join dynamic global teams. This role requires individuals who are digitally native and possess exceptional communication skills to manage customer inquiries and resolve issues efficiently across various digital platforms. You will be responsible for maintaining high performance standards and ensuring customer satisfaction, contributing significantly to the overall growth and reputation of international startups and established companies. As part of a remote-first culture, you will take full ownership of your tasks and work independently to move projects forward without needing constant instruction. Your role involves collaborating with diverse teams across different time zones, utilizing your sharp problem-solving abilities to deliver high-quality service from day one. This position offers a unique opportunity to showcase Kenyan talent on a global stage while working in a flexible, high-performing environment that values results over simple participation.
Key Requirements
Excellent verbal and written communication skills in English
Proficiency in using CRM and help desk software
Ability to work flexibly across different international time zones
Strong problem-solving and critical-thinking abilities
High level of digital literacy and familiarity with remote tools
Proven ability to take ownership of tasks and work independently
Previous experience in a customer-facing or support role
Ability to maintain high performance under pressure
Strong interpersonal skills and emotional intelligence
Commitment to delivering high-quality service daily
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
397 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
427 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
30 days ago
solvoglobal.com
1722 Views
As a Clerical and Collections Representative, you will be a key member of our administrative and collections support team. You will be responsible for providing essential financial support by processing credit card declines and managing complex chargeback cases. Your role also involves direct customer care, where you will resolve billing inquiries and handle unsubscribe requests with professionalism and efficiency. Additionally, you will oversee logistics tasks such as coordinating customer return labels and maintaining meticulous internal records to ensure operational smoothness.
In this role, you are expected to meet established Service Level Agreements (SLAs) and quality metrics while maintaining professional communication across all channels. The position operates on a standard schedule from Monday to Friday, 8:00 AM to 5:00 PM CST. We are seeking a reliable, process-oriented individual who can multitask effectively and maintain high organizational standards in a fast-paced environment. Joining our growing team offers an opportunity to deliver excellence and take a significant step forward in your professional career.
Key Requirements
Minimum 1 year of experience in clerical, admin, customer service, or collections roles.
Strong multitasking abilities to handle various administrative and financial tasks.
Excellent time management and organizational skills to meet daily deadlines.
High level of proficiency in written and verbal English communication.
Familiarity with standard office tools and experience using CRM systems.
Professional, reliable, and highly process-oriented mindset.
Strong attention to detail for maintaining accurate internal financial records.
Exceptional problem-solving skills to resolve customer billing inquiries.
Customer service orientation with a focus on delivering excellence.
Ability to work according to CST time zone schedules (Monday - Friday).
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
609 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya, Remote
9 days ago
jiji.co.ke
1345 Views
Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.
Key Requirements
At least 1 year of experience in Telesales or professional sales.
Demonstrated ability in persuasion and effective communication.
Strong confidence in handling customer objections and closing sales deals.
A highly motivated and results-driven mindset to meet targets.
Professional fluency in both Swahili and Luganda languages.
Ability to present, promote, and sell products to diverse client bases.
Proven experience in building and maintaining long-term client relationships.
Capability to resolve customer concerns and issues promptly and efficiently.
Strong organizational and time management skills for managing multiple accounts.
Ability to adapt to a fun work culture and work effectively in remote settings.
0 Negotiable or Not Mentioned
Kenya, Remote
18 days ago
outlook.com
1385 Views
KINDEX is currently looking for high-performing individuals to join our team as Inbound and Outbound Sales Customer Service Representatives. This remote role, specifically for candidates based in Kenya, involves engaging UK customers through both inbound and outbound calls to sell various telecom products. We are seeking professionals who can effectively blend high-quality customer service with a strong sales mindset to turn everyday conversations into successful business conversions. You will be part of a fast-paced, target-driven environment where your ability to persuade and close deals will directly impact your earnings.
As a remote representative, your daily responsibilities will include handling a high volume of sales calls, resolving customer inquiries, and identifying opportunities to upsell or cross-sell telecom solutions. You must be prepared to work within UK business hours and possess a reliable home office setup. We offer a performance-based environment with a competitive base salary and uncapped commission, meaning your earning potential is limited only by your drive and success. If you are a resilient, self-driven individual with a passion for winning and money, this is the perfect opportunity to grow your career from the comfort of your home.
Key Requirements
1–3 years of call centre experience with a preference for sales roles
Strong communication and persuasive closing skills
Confident, resilient, and highly persuasive personality
Ability to work UK business hours consistently (non-negotiable)
Access to a reliable high-speed internet connection and remote work setup
Self-driven, disciplined, and able to work independently
Proven ability to handle both inbound and outbound sales calls effectively
Experience in upselling and cross-selling telecom or related products
Strong objection handling skills and the ability to close deals confidently
Demonstrated track record of meeting or exceeding monthly sales targets
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 days ago
solvoglobal.com
1532 Views
Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict service level agreements and quality standards. By providing accurate information and maintaining a professional tone, you will help build trust and ensure customer satisfaction across diverse global markets.
The ideal candidate will be adept at using various CRM platforms and call handling systems to document interactions clearly and accurately. You will work within a performance-driven culture where meeting key performance indicators such as Average Handling Time, Customer Satisfaction scores, and First Call Resolution is essential. This role offers exposure to international processes and global clients, providing a unique opportunity for career progression into quality assurance, team leadership, or operations. Candidates must be flexible to work rotating shifts, including weekends and public holidays, to accommodate our global operations.
Key Requirements
Fluency in Spanish and English (spoken and written) – mandatory
2+ years of call center or BPO experience, preferably voice‑based support
Strong understanding of call center KPIs, metrics, and customer handling techniques
Excellent communication, active listening, and problem‑solving skills
Ability to handle high call volumes and challenging customer interactions
Comfortable working shifts, weekends, and public holidays
Proficiency in CRM tools, call handling systems, and basic computer applications
Proven ability to meet or exceed AHT, CSAT, and FCR targets
Meticulous attention to detail in documenting call interactions
High level of professionalism and emotional intelligence in customer interactions
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
615 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya
15 days ago
avagrp.ai
1235 Views
AVA Group is a rapidly expanding global leader in the telecommunications sector, specializing in A2P messaging solutions. As we continue to grow our presence internationally, we are seeking a dedicated European Account Manager to join our dynamic team in Kenya. This role is pivotal in managing and nurturing relationships with our international partners, ensuring the continued success and expansion of our telecom ecosystem through strategic account oversight.
The ideal candidate will be responsible for driving business development initiatives and contributing significantly to the strategic growth of our A2P services. You will work in a fast-paced environment that values innovation and proactive thinking. By collaborating with various internal departments and external partners, you will help shape the future of global communication services while advancing your career in a high-growth industry with a global footprint.
Key Requirements
Extensive experience in the telecommunications industry.
Proven track record in account management or business development.
Deep understanding of the A2P messaging ecosystem and market trends.
Excellent verbal and written communication skills in English.
A proactive mindset with the ability to identify and pursue growth opportunities.
Strong relationship-building skills to manage international partners.
Ability to work independently and as part of a global team.
High level of proficiency in CRM software and sales reporting tools.
Strategic thinking skills to contribute to business development goals.
Strong negotiation skills for contract renewals and service expansions.
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
771 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
290 Views
The openIMIS African Knowledge Hub is looking for a Consultant for Community Engagement specifically focused on Anglophone regions. This community-facing role is dedicated to supporting outreach, peer learning, and knowledge exchange across English-speaking African countries. The objective is to foster a collaborative environment where health informatics professionals can share insights and best practices.
This position is ideal for someone who possesses the unique ability to build and energize professional communities rather than just managing them. The role involves high levels of interaction with stakeholders and the facilitation of networking opportunities. This consultancy is a part-time engagement for a duration of 12 weeks, aiming to strengthen the digital health ecosystem in Africa.
Key Requirements
Proven experience in community outreach and mobilization.
Ability to build and energize professional digital communities.
Understanding of peer-to-peer learning models.
Experience in knowledge management and exchange strategies.
Deep familiarity with the Anglophone African tech landscape.
Strong interpersonal and relationship-building skills.
Knowledge of health informatics or related technical fields.
Experience managing online forums or professional networks.
Excellent public speaking and presentation abilities.
Availability for a 12-week part-time consultancy period.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
367 Views
The Kenya Health Informatics Association is recruiting a Consultant for Community Engagement to lead efforts within Francophone regions for the openIMIS African Knowledge Hub. This role focuses on outreach and peer learning across French-speaking countries in Africa, ensuring that these regions are fully integrated into the broader health informatics community.
A significant part of the mandate includes supporting Francophone participation in the Women in Tech webinar series to promote diversity and inclusion. The consultant will facilitate technical knowledge exchange and manage community relations. This is a 12-week part-time consultancy requiring a high degree of bilingual proficiency and a passion for community-led digital health growth.
Key Requirements
Fluency in French (both written and spoken) is mandatory.
Functional working knowledge of English.
Experience in community engagement or public relations.
Proven ability to support Francophone regions in Africa.
Experience facilitating webinars or virtual workshops.
Understanding of digital health or health informatics.
Ability to manage and energize professional groups.
Strong cross-cultural communication skills.
Background in community development or social sciences.
Willingness to work part-time for a 12-week duration.
0 Negotiable or Not Mentioned
Kenya
26 days ago
bata.com
1677 Views
Bata Kenya is actively seeking a highly skilled and experienced Marketing Manager to lead our strategic marketing efforts and enhance our brand's market position. This leadership role involves designing and executing comprehensive marketing strategies that drive meaningful brand growth and support our expansive business operations across the country. The successful candidate will be a visionary leader capable of navigating the competitive retail landscape while ensuring our brand remains a household name.
In this role, you will be responsible for overseeing digital marketing initiatives, brand management, and the overall coordination of marketing campaigns. You will work closely with cross-functional teams to align marketing goals with business objectives, fostering an environment of innovation and excellence. We are looking for a passionate individual who can effectively manage teams, analyze market trends, and implement data-driven decisions to ensure long-term success for Bata Kenya.
Key Requirements
Proven experience as a Marketing Manager or in a similar senior marketing role.
Solid expertise in digital marketing, including SEO, SEM, and social media platforms.
Demonstrated success in brand building and implementing brand management strategies.
Strong leadership skills with a track record of managing and developing high-performing teams.
Ability to develop and execute meaningful marketing strategies that align with business goals.
Excellent analytical skills to evaluate market trends and campaign performance metrics.
Strong interpersonal and communication skills to collaborate effectively across departments.
Bachelor’s degree in Marketing, Business Administration, or a related field.
Creative thinking and problem-solving abilities within a fast-paced retail environment.
Proficiency in marketing software and analytical tools for data-driven decision making.
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
careercurveconsultants.co.ke
995 Views
Our client, a dynamic and fast-growing tours and travel company based in Nairobi, is seeking a motivated Business Development Executive to join their expanding team. This role is pivotal in driving revenue growth by identifying new business opportunities across both corporate and individual client segments. The successful candidate will be responsible for promoting diverse travel packages, holiday experiences, and specialized corporate travel solutions, ensuring that the company maintains a competitive edge in the bustling Kenyan travel market.
Beyond sales generation, the role involves building and nurturing long-term relationships with clients and travel partners to foster loyalty and repeat business. You will be expected to utilize digital platforms, networking events, and referrals to generate high-quality leads. Preparation of persuasive sales pitches and negotiation of complex deals are daily activities required to consistently exceed monthly targets. This position offers an exciting opportunity for professional growth within a fast-paced environment, providing significant exposure to the travel industry and networking opportunities with major stakeholders.
Key Requirements
Diploma/Degree in Business, Marketing, Tourism, or related field.
2+ years’ experience in tours & travel sales/business development.
Proven track record of hitting or exceeding sales targets.
Strong networking, negotiation, and relationship-building skills.
Self-driven, proactive, and results-oriented mindset.
Familiarity with CRM tools and Microsoft Office.
Excellent verbal and written communication skills for professional pitching.
Ability to work independently and manage a diverse portfolio of clients.
Deep knowledge of domestic and international travel destinations.
Strong analytical skills to monitor market trends and competitor activity.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
551 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
365 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
gmail.com
493 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Kenya
3 days ago
gmail.com
414 Views
A leading Digital Credit Provider (DCP) is seeking results-driven and tech-savvy Field Collections Agents to manage delinquent loan accounts. The role combines digital tools with active field engagement to recover overdue loans while maintaining professionalism and regulatory compliance. This position involves direct interaction with borrowers to facilitate debt recovery and requires a high level of integrity and adherence to financial laws.
The job is field-based and covers various locations across Kenya, including Kitale, Eldoret, Nakuru, Kawangware, Embu, Ruiru, Kakamega, Kasarani, and Machakos. Candidates will be responsible for skip tracing, negotiating repayment plans, and providing financial education to customers. The company offers a competitive salary along with performance-based commissions, airtime, and transport allowances to support the extensive travel required for this role.
Key Requirements
Diploma or Bachelor's degree in Business, Finance, or related field.
1–2 years' experience in field collections and debt recovery.
Tech-savvy with CRM, GPS, and mobile lending systems.
Knowledge of regulatory frameworks like In Duplum Rule and Data Protection Act.
High integrity and strong negotiation skills.
Willingness to travel extensively across field locations.
Ability to conduct skip tracing to locate hard-to-reach borrowers.
Negotiate ethical and sustainable repayment plans with delinquent borrowers.
Educate customers on credit health and financial responsibility.
Submit detailed daily activity reports to the management.
0 Negotiable or Not Mentioned
Kenya
16 days ago
pentair.com
1309 Views
Pentair is seeking an enthusiastic Technical Sales Manager to join our growing sales team focused on F&B Components and Spare Parts. In this role, the successful candidate will be responsible for approaching existing and new customers, demonstrating technical product features, and driving sales growth in alignment with strategic company directions. The incumbent will provide essential sales management for the specified territory, covering various locations across Kenya and the broader Eastern African region. The role requires a high degree of technical mastery and the ability to maintain strong, long-term customer relationships.
The position involves identifying and establishing new business opportunities while managing key distributors in the region. Key responsibilities include visiting potential customers to develop relationships, working with senior management on sales strategy, and conducting product presentations and demonstrations. This role necessitates frequent travel to visit end-user customers and collaborate with distributor sales representatives. You will also be expected to utilize CRM Salesforce for effective sales management and regularly present performance reports to senior management. Proficiency in English is mandatory for this position.
Key Requirements
Bachelor’s degree in chemical, mechanical, or electrical engineering.
Minimum of 5 years field sales experience or equivalent within the F&B market.
Proven ability to master technical features of industrial products and services.
Strong track record in retaining current customers and developing new business leads.
Willingness and ability to travel frequently across the region.
Proficiency in Microsoft Office software and experience with CRM tools like Salesforce.
Excellent oral and written communication skills in both technical and business English.
Ability to work independently, take initiative, and make decisions under pressure.
Experience conducting professional product presentations and technical training.
Capability to meet and exceed established revenue, profit, and expense budgets.
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1289 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1658 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Kenya
8 days ago
mvlchain.io
995 Views
TADA is looking for a Local Community Manager based in Kenya to help redefine the ride-hailing industry by making it more open, transparent, and fair for both drivers and riders. As we expand our footprint, the role involves leveraging local insights to strengthen community connections and ensuring our operations align with the specific needs of the Kenyan market. This position is ideal for someone who enjoys working at the intersection of community engagement, operations, and growth.
The successful candidate will be responsible for building and engaging communities on the ground, bringing a deep understanding of the local ride-hailing and logistics landscape. By working closely with the global team, you will help TADA stay closely in tune with the market and drive sustainable growth through meaningful engagement. This is a contract-based role suited for individuals passionate about the future of transportation and community building in East Africa.
Key Requirements
Based in Kenya
Deep understanding of the local ride-hailing landscape
Knowledge of the logistics industry in Kenya
Experience in community management or engagement
Strong communication and interpersonal skills
Ability to work independently on a contract basis
Passion for building and strengthening community connections
Ability to provide local market insights and trends
Experience in operations or growth-oriented roles
Strong networking skills within the transport sector
0 Negotiable or Not Mentioned
Tanzania, Arusha
18 days ago
visionpath.co.tz
1208 Views
Vision Path is seeking professional Female Butlers for an immediate hire position in Arusha, Tanzania. This role requires providing personalized and professional service to guests while maintaining the highest standards of hospitality. Successful candidates will manage household tasks, serve meals, and ensure that all guest needs are met with efficiency and grace. The position demands a high level of cleanliness and organization to ensure guest satisfaction.
You will be responsible for upholding the reputation of a 4 or 5-star facility through discreet and polished service. This role is exclusively open to Tanzanian nationals who possess the necessary experience in luxury hospitality environments. The successful candidate must show a commitment to excellence and a detailed understanding of fine dining etiquette and guest relations.
Key Requirements
Minimum 2-3 years of experience as a butler in a 4/5 star hotel or villa
Strong communication and organizational skills
Knowledge of etiquette and fine dining service
Discreet, polished, and attentive to detail
Ability to provide personalized and professional service to guests
Experience in managing household tasks and serving meals
Commitment to maintaining high standards of cleanliness and organization
Must be a Tanzanian National
Proficiency in housekeeping management and guest relations
Excellent interpersonal skills and professional demeanor
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
992 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Remote
20 days ago
premiumwoodslabs.com
1839 Views
Tropical Hardwood is currently hiring motivated Appointment Setters to join our expanding team. This remote role involves communicating confidently with potential clients across the globe, following up on qualified leads, and effectively scheduling appointments for our sales team. We are looking for individuals who can represent our company with professionalism and enthusiasm while managing outreach efforts from their home office. Candidates should be comfortable with high-volume outreach and maintaining precise records of prospective client interactions.
As an Appointment Setter based in Kenya, you will play a crucial role in our global sales strategy. You will be expected to maintain a high level of persistence and organizational skill to ensure prospective clients are well-informed and correctly scheduled. This position offers the flexibility of remote work while requiring a disciplined approach to meet lead generation targets and contribute to our overall business growth in the hardwood industry. Success in this role requires a blend of excellent timing, professional communication, and the ability to work across international time zones.
Key Requirements
Fluent in English with exceptional verbal communication skills
Proven ability to communicate confidently and professionally
Experience in following up on leads and sales inquiries
Skill in scheduling and managing appointments with prospective clients
Self-motivated and able to work independently in a remote environment
Access to a reliable high-speed internet connection and computer
Ability to handle objections and persist in outreach efforts
Professional phone etiquette and interpersonal skills
Proficiency with digital communication tools and CRM platforms
Ability to work across different time zones to reach global clients
0 Negotiable or Not Mentioned
Kenya, Remote
10 days ago
avortel.com
1100 Views
AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. This is a full-time remote position where the NOC Engineer will monitor and maintain network systems, troubleshoot technical issues, and ensure optimal performance and security. The role involves handling support tickets, resolving operational challenges, and maintaining system redundancy for uninterrupted services.
Candidates will work within a 24/7 rotational shift schedule, which includes additional pay for weekend shifts. The position offers a market-competitive salary package paid in USD, along with performance-based increments and growth opportunities. The NOC Engineer must be prepared to handle incident management, escalation, and resolution within defined SLAs while coordinating with cross-functional teams and customers in a fast-paced operational environment.
Key Requirements
Bachelor’s degree in Telecommunication Engineering or Electrical Engineering
Strong knowledge of routing and switching concepts such as IP routing, VLANs, and TCP/IP
Hands-on experience with Network Operations Center (NOC) monitoring and operational processes
Proven ability to troubleshoot tickets, including network, routing, and service-related issues
Experience in network administration, configuration, and performance monitoring
Understanding of network security principles and best practices
Ability to handle incident management, escalation, and resolution within defined SLAs
Familiarity with ticketing systems and customer support workflows
Strong analytical thinking and problem-solving skills
Ability to work effectively in a 24/7 rotational shift environment
Good communication skills for coordinating with cross-functional teams and customers
Ability to perform under pressure in a fast-paced operational environment
0 Negotiable or Not Mentioned
Kenya, Remote
19 days ago
outlook.com
1930 Views
Call Centre House is currently seeking dynamic and results-driven individuals to join our remote team as Inbound & Outbound Sales Customer Service Representatives (CSR). This role is specifically designed for candidates located in Kenya who possess a unique blend of customer service excellence and a competitive sales edge. You will be responsible for selling telecommunications products to customers based in the United Kingdom, handling both incoming inquiries and proactive outbound outreach to close deals and hit performance targets.
As a remote team member, you will have the flexibility to work from anywhere within Kenya while remaining available during UK business hours to align with our target market. We offer a competitive base salary complemented by an uncapped commission structure, rewarding those who are highly motivated and successful in their sales efforts. If you are a persuasive communicator who thrives in a target-driven environment, this is an excellent opportunity to grow your career with a global focus.
Key Requirements
Proven experience in customer service with a strong focus on sales results.
Ability to effectively manage both inbound and outbound call flows.
Demonstrated capability to hit and exceed monthly sales targets.
Excellent verbal and written communication skills in English.
Availability to work according to UK business hours (GMT/BST).
High level of self-discipline and motivation to work in a remote environment.
A reliable internet connection and a quiet workspace suitable for professional calls.
Previous experience in the telecommunications industry is highly preferred.
Strong negotiation and persuasion skills to close deals effectively.
Ability to handle customer objections professionally and maintain a positive attitude.
0 Negotiable or Not Mentioned
Kenya, Nairobi
17 days ago
gmail.com
2084 Views
SwiftDesk Collective is seeking dedicated and honest Virtual Assistants to join our growing roster of professionals. This role involves working directly with CEOs on a variety of sensitive, real-time, and time-critical tasks that require a high degree of precision and reliability. We are specifically looking for individuals who possess genuine skills and can provide high-quality support without the use of AI-generated responses.
The ideal candidate will be a hardworking and confident individual capable of managing complex schedules, handling confidential information, and executing tasks with minimal supervision. This is a unique opportunity to build a career as a trusted partner to executive-level clients. Candidates must be prepared to complete a skills assessment to demonstrate their authentic capabilities and commitment to excellence in the virtual assistant industry.
Key Requirements
Possession of genuine virtual assistant skills without AI assistance
Ability to work directly with high-level CEOs
Competence in managing sensitive and confidential information
Strong capability to handle time-critical tasks efficiently
High level of honesty and professional integrity
Confident self-starter with strong initiative
Excellent written and verbal communication skills
Proficiency in modern office software and virtual collaboration tools
Exceptional organizational and multitasking abilities
Capacity to pass a mandatory skills assessment without using AI
0 Negotiable or Not Mentioned
Kenya, Remote
23 days ago
e-solutionsinc.com
1634 Views
We are seeking a highly skilled LLM S2 Annotator (CUA Trajectory Specialist) to join our team for a 5-week project. This role focuses on utilizing technical expertise to evaluate and annotate LLM trajectories within agentic workflows. The successful candidate will work extensively with tools like OpenClaw and must be comfortable navigating Linux environments using command-line operations. The position requires a daily commitment of 8 hours, ensuring a 4-hour overlap with the PST time zone to facilitate seamless collaboration with our global development team.
Candidates should possess a strong background in software development or technical support, with specific proficiency in Python or Bash scripting. Your primary responsibility will be decomposing complex technical instructions into structured, step-by-step workflows and documenting technical processes with extreme precision. This is a remote opportunity specifically open to candidates in this region, offering a chance to contribute to cutting-edge AI system development and the evolution of LLM-based agentic tools.
Key Requirements
2–5 years of experience in software development, technical support, or similar technical roles.
Strong familiarity with Linux environments and command-line operations.
Proficiency in at least one scripting language: Python or Bash.
Ability to decompose complex instructions into structured, step-by-step workflows.
Strong attention to detail in documenting technical processes.
Exposure to LLM-based tools, AI systems, or agentic workflows.
Basic understanding of APIs, file systems, and developer tooling.
Familiarity with OpenClaw or similar environments/tools.
Ability to work 8 hours per day with a 4-hour overlap with the PST time zone.
Senior level experience in technical environments.