0 Negotiable or Not Mentioned
Kenya, Remote
10 days ago
avortel.com
922 Views
AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. This is a full-time remote position where the NOC Engineer will monitor and maintain network systems, troubleshoot technical issues, and ensure optimal performance and security. The role involves handling support tickets, resolving operational challenges, and maintaining system redundancy for uninterrupted services.
Candidates will work within a 24/7 rotational shift schedule, which includes additional pay for weekend shifts. The position offers a market-competitive salary package paid in USD, along with performance-based increments and growth opportunities. The NOC Engineer must be prepared to handle incident management, escalation, and resolution within defined SLAs while coordinating with cross-functional teams and customers in a fast-paced operational environment.
Key Requirements
Bachelor’s degree in Telecommunication Engineering or Electrical Engineering
Strong knowledge of routing and switching concepts such as IP routing, VLANs, and TCP/IP
Hands-on experience with Network Operations Center (NOC) monitoring and operational processes
Proven ability to troubleshoot tickets, including network, routing, and service-related issues
Experience in network administration, configuration, and performance monitoring
Understanding of network security principles and best practices
Ability to handle incident management, escalation, and resolution within defined SLAs
Familiarity with ticketing systems and customer support workflows
Strong analytical thinking and problem-solving skills
Ability to work effectively in a 24/7 rotational shift environment
Good communication skills for coordinating with cross-functional teams and customers
Ability to perform under pressure in a fast-paced operational environment
0 Negotiable or Not Mentioned
Kenya, Remote
19 days ago
outlook.com
1922 Views
Call Centre House is currently seeking dynamic and results-driven individuals to join our remote team as Inbound & Outbound Sales Customer Service Representatives (CSR). This role is specifically designed for candidates located in Kenya who possess a unique blend of customer service excellence and a competitive sales edge. You will be responsible for selling telecommunications products to customers based in the United Kingdom, handling both incoming inquiries and proactive outbound outreach to close deals and hit performance targets.
As a remote team member, you will have the flexibility to work from anywhere within Kenya while remaining available during UK business hours to align with our target market. We offer a competitive base salary complemented by an uncapped commission structure, rewarding those who are highly motivated and successful in their sales efforts. If you are a persuasive communicator who thrives in a target-driven environment, this is an excellent opportunity to grow your career with a global focus.
Key Requirements
Proven experience in customer service with a strong focus on sales results.
Ability to effectively manage both inbound and outbound call flows.
Demonstrated capability to hit and exceed monthly sales targets.
Excellent verbal and written communication skills in English.
Availability to work according to UK business hours (GMT/BST).
High level of self-discipline and motivation to work in a remote environment.
A reliable internet connection and a quiet workspace suitable for professional calls.
Previous experience in the telecommunications industry is highly preferred.
Strong negotiation and persuasion skills to close deals effectively.
Ability to handle customer objections professionally and maintain a positive attitude.
0 Negotiable or Not Mentioned
Kenya, Remote
23 days ago
e-solutionsinc.com
1628 Views
We are seeking a highly skilled LLM S2 Annotator (CUA Trajectory Specialist) to join our team for a 5-week project. This role focuses on utilizing technical expertise to evaluate and annotate LLM trajectories within agentic workflows. The successful candidate will work extensively with tools like OpenClaw and must be comfortable navigating Linux environments using command-line operations. The position requires a daily commitment of 8 hours, ensuring a 4-hour overlap with the PST time zone to facilitate seamless collaboration with our global development team.
Candidates should possess a strong background in software development or technical support, with specific proficiency in Python or Bash scripting. Your primary responsibility will be decomposing complex technical instructions into structured, step-by-step workflows and documenting technical processes with extreme precision. This is a remote opportunity specifically open to candidates in this region, offering a chance to contribute to cutting-edge AI system development and the evolution of LLM-based agentic tools.
Key Requirements
2–5 years of experience in software development, technical support, or similar technical roles.
Strong familiarity with Linux environments and command-line operations.
Proficiency in at least one scripting language: Python or Bash.
Ability to decompose complex instructions into structured, step-by-step workflows.
Strong attention to detail in documenting technical processes.
Exposure to LLM-based tools, AI systems, or agentic workflows.
Basic understanding of APIs, file systems, and developer tooling.
Familiarity with OpenClaw or similar environments/tools.
Ability to work 8 hours per day with a 4-hour overlap with the PST time zone.
Senior level experience in technical environments.
0 Negotiable or Not Mentioned
Kenya
15 days ago
avagrp.ai
1263 Views
AVA Group is a rapidly expanding global leader in the telecommunications sector, specializing in A2P messaging solutions. As we continue to grow our presence internationally, we are seeking a dedicated European Account Manager to join our dynamic team in Kenya. This role is pivotal in managing and nurturing relationships with our international partners, ensuring the continued success and expansion of our telecom ecosystem through strategic account oversight.
The ideal candidate will be responsible for driving business development initiatives and contributing significantly to the strategic growth of our A2P services. You will work in a fast-paced environment that values innovation and proactive thinking. By collaborating with various internal departments and external partners, you will help shape the future of global communication services while advancing your career in a high-growth industry with a global footprint.
Key Requirements
Extensive experience in the telecommunications industry.
Proven track record in account management or business development.
Deep understanding of the A2P messaging ecosystem and market trends.
Excellent verbal and written communication skills in English.
A proactive mindset with the ability to identify and pursue growth opportunities.
Strong relationship-building skills to manage international partners.
Ability to work independently and as part of a global team.
High level of proficiency in CRM software and sales reporting tools.
Strategic thinking skills to contribute to business development goals.
Strong negotiation skills for contract renewals and service expansions.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
256 Views
Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.
Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.
Key Requirements
Hold a Diploma or Degree in IT, Computer Science, or a related field.
Proven experience in Windows environments and technical troubleshooting.
Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs.
Hands-on experience with Active Directory and user account management.
Proficiency in hardware support for desktops, laptops, and printers.
Knowledge and application of basic cybersecurity practices.
Strong analytical skills to diagnose and resolve software and hardware incidents.
Excellent communication skills for providing user support and technical training.
Ability to work independently and collaboratively within a team environment.
Willingness to stay updated with the latest technological trends and advancements.
0 Negotiable or Not Mentioned
Kenya
9 days ago
alternatedoors.co.ke
587 Views
As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.
Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.
Key Requirements
Diploma in Electrical Power Engineering or related field
At least 2 years’ experience in a similar role
Hands-on experience with equipment and maintenance
Valid driver’s license
Strong troubleshooting skills
Strong communication skills
Technicians from the Hospitality Background preferred
Ability to manage job cards and service records
Proficiency in equipment commissioning
Capacity to handle emergency breakdown calls under pressure
0 Negotiable or Not Mentioned
Tanzania, Arusha
7 days ago
atoz.co.tz
515 Views
atoz Polyfoam Company Limited is currently recruiting for two Process Technicians specializing in PET and Injection Machines to join its technical team in Arusha. The primary focus of this role is to monitor and adjust machine parameters to ensure the highest quality of plastic and PET bottle production. Technicians will be expected to perform routine maintenance, troubleshoot operational errors, and ensure that machinery runs at peak efficiency throughout the shift.
The ideal candidates will have a hands-on approach and a solid foundation in mechanical engineering. These positions are critical for the technical health of the plant's machinery. Being based in Arusha, the roles offer an opportunity to work with advanced plastic industry technology. Interested candidates should have the required vocational or diploma-level training and be ready to start work in a dynamic factory setting.
Key Requirements
Specific experience operating and maintaining PET and Injection machines.
A Diploma in Mechanical Engineering or a related technical field.
Alternative qualification of Vocational Training with 4 years of industrial experience.
Strong analytical skills to diagnose process-related bottlenecks.
Knowledge of thermal dynamics and plastic material properties.
Ability to perform preventative maintenance on heavy industrial machinery.
Physical stamina to work in a demanding factory environment.
Attention to detail regarding product specifications and quality.
Ability to work effectively within a technical team.
Strict adherence to health and safety regulations on the factory floor.
0 Negotiable or Not Mentioned
Tanzania, Arusha
15 days ago
dcspl.com
1367 Views
Our client is one of East Africa’s leading integrated textile and manufacturing groups, with decades of industrial excellence. They operate large-scale, vertically integrated production facilities and are recognized for innovation, quality standards, export presence, and a strong contribution to regional industrial development. The company offers a dynamic working environment, structured career growth, and exposure to advanced textile technologies for technical professionals.
The Raschel Machine Technician will be responsible for ensuring the optimal performance, efficiency, and reliability of knitting machines through preventive maintenance, troubleshooting, and technical support. Key duties include diagnosing mechanical faults, optimizing machine settings for quality standards, and supporting production teams with technical guidance. Candidates will also manage spare parts usage and maintain detailed records while ensuring strict compliance with safety standards and SOPs. This role provides a clear career path from Technician to Maintenance Supervisor and Maintenance Engineer.
Key Requirements
Degree/Diploma or Technical Certification in Mechanical Engineering, Textile Technology, or related field.
3–5 years of experience in textile machinery maintenance.
Hands-on experience with Raschel knitting machines is highly preferred.
Strong troubleshooting and preventive maintenance skills.
Ability to perform preventive and corrective maintenance on industrial equipment.
Proficiency in diagnosing and repairing mechanical faults effectively.
Skills in optimizing machine settings to meet specific quality standards.
Ability to support production teams with technical guidance and expertise.
Experience in managing spare parts usage and keeping detailed maintenance records.
Strict adherence to compliance with safety standards and Standard Operating Procedures (SOPs).
0 Negotiable or Not Mentioned
Kenya, Remote
20 days ago
e-solutionsinc.com
1149 Views
As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness.
You will work as part of a multilingual team focused on languages such as Italian, German, French, Polish, Dutch, Bulgarian, Danish, Finnish, Greek, Norwegian, Romanian, and Swedish. This is a short-term contract lasting one month and requires a four-hour overlap with the PST time zone. Candidates must be comfortable using their primary personal Google account to facilitate a genuine assessment of the personalization features. This is a fully remote position available to candidates in Kenya and several other eligible countries.
Key Requirements
Language Proficiency in one of the focus languages (Italian, German, French, etc.).
Ability to read and write in the focus language with a high degree of complexity.
Willingness to use a primary personal Google account for testing purposes.
Exceptional analytical thinking to evaluate nuanced and ambiguous AI responses.
Experience in creative prompt engineering and designing multi-turn prompts.
Superior written communication skills for writing clear and structured rationales.
Ability to provide constructive feedback and detailed annotations.
Functional desktop or laptop setup with a stable internet connection.
Ability to work a schedule with a 4-hour overlap with PST time zone.
Commitment to a 1-month short-term contract duration.
Knowledge of Google ecosystem services like Gmail, Search, and YouTube.
0 Negotiable or Not Mentioned
Kenya, Remote
20 days ago
e-solutionsinc.com
995 Views
We are seeking a Language-Focused AI Quality Analyst to join our team in a remote capacity based in Kenya. In this role, you will be at the intersection of linguistics and cutting-edge technology, working to improve personalized user experiences through AI. You will be responsible for evaluating and refining AI models to ensure high-quality, linguistically accurate outputs across various languages including Polish, Dutch, Bulgarian, Danish, Finnish, Greek, Norwegian, Romanian, Swedish, French, German, or Italian.
The ideal candidate is passionate about language and technology. You will perform tasks such as content review, data annotation, and quality assessment. This position offers the flexibility of remote work and is also open to candidates in India, Bangladesh, Pakistan, Nigeria, Ghana, Egypt, Turkey, Vietnam, Indonesia, Brazil, and Colombia. You will work as part of a global team to help train machine learning models to better understand human context and nuance.
Key Requirements
Fluency in one of the specified languages: Polish, Dutch, Bulgarian, Danish, Finnish, Greek, Norwegian, Romanian, Swedish, French, German, or Italian.
Strong interest in Artificial Intelligence and Machine Learning technologies.
Academic background or professional experience in linguistics or language-related fields.
Ability to evaluate and improve AI-generated content for quality and personalization accuracy.
Detail-oriented approach to data annotation and content review tasks.
Excellent communication skills in both the target language and English.
Proven ability to work independently in a remote environment.
Prior experience in AI quality analysis or a similar data-focused role is preferred.
Proficiency with digital tools and platforms used for data processing and analysis.
Analytical mindset with the ability to identify patterns and subtle linguistic nuances.