Best Talent Reach (BTR) Inbound & Outbound Sales CSR at Call Centre House

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INBOUND & OUTBOUND SALES CSR @ CALL CENTRE HOUSE

0 Negotiable or Not Mentioned Kenya, Remote 80 days ago outlook.com 5 Applied 4 Pro Applied

Call Centre House is currently seeking dynamic and results-driven individuals to join our remote team as Inbound & Outbound Sales Customer Service Representatives (CSR). This role is specifically designed for candidates located in Kenya who possess a unique blend of customer service excellence and a competitive sales edge. You will be responsible for selling telecommunications products to customers based in the United Kingdom, handling both incoming inquiries and proactive outbound outreach to close deals and hit performance targets.

As a remote team member, you will have the flexibility to work from anywhere within Kenya while remaining available during UK business hours to align with our target market. We offer a competitive base salary complemented by an uncapped commission structure, rewarding those who are highly motivated and successful in their sales efforts. If you are a persuasive communicator who thrives in a target-driven environment, this is an excellent opportunity to grow your career with a global focus.

Key Requirements

Proven experience in customer service with a strong focus on sales results. Ability to effectively manage both inbound and outbound call flows. Demonstrated capability to hit and exceed monthly sales targets. Excellent verbal and written communication skills in English. Availability to work according to UK business hours (GMT/BST).
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INBOUND & OUTBOUND SALES CUSTOMER SERVICE REPRESENTATIVES @ KINDEX

0 Negotiable or Not Mentioned Kenya, Remote 79 days ago outlook.com 15 Applied 11 Pro Applied

KINDEX is currently looking for high-performing individuals to join our team as Inbound and Outbound Sales Customer Service Representatives. This remote role, specifically for candidates based in Kenya, involves engaging UK customers through both inbound and outbound calls to sell various telecom products. We are seeking professionals who can effectively blend high-quality customer service with a strong sales mindset to turn everyday conversations into successful business conversions. You will be part of a fast-paced, target-driven environment where your ability to persuade and close deals will directly impact your earnings.

As a remote representative, your daily responsibilities will include handling a high volume of sales calls, resolving customer inquiries, and identifying opportunities to upsell or cross-sell telecom solutions. You must be prepared to work within UK business hours and possess a reliable home office setup. We offer a performance-based environment with a competitive base salary and uncapped commission, meaning your earning potential is limited only by your drive and success. If you are a resilient, self-driven individual with a passion for winning and money, this is the perfect opportunity to grow your career from the comfort of your home.

Key Requirements

1–3 years of call centre experience with a preference for sales roles Strong communication and persuasive closing skills Confident, resilient, and highly persuasive personality Ability to work UK business hours consistently (non-negotiable) Access to a reliable high-speed internet connection and remote work setup
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OUTBOUND SALES AGENT @ REDIAN SOFTWARE

0 Negotiable or Not Mentioned Kenya, Nairobi 72 days ago rediansoftware.com 7 Applied 5 Pro Applied

Redian Software is seeking a highly motivated and results-driven Outbound Sales Agent to join our dynamic team in the energy sector. Based in Nairobi, the successful candidate will be responsible for identifying potential clients, initiating contact, and presenting our energy-related solutions to drive business growth. This role requires a proactive individual who can effectively communicate value propositions and build strong relationships with prospective customers in a competitive market.

As part of our sales department, you will play a crucial role in expanding our footprint within the energy industry. Your primary focus will be on lead generation and conversion through outbound calling and strategic outreach. We provide a supportive environment that encourages professional growth and offers the opportunity to make a significant impact on our success in Kenya. No specific salary details were provided in the original posting.

Key Requirements

Proven experience as an outbound sales representative or similar sales role. Deep understanding of the energy sector market trends in East Africa. Excellent communication and interpersonal skills to engage prospects. Ability to learn about products and services and explain them clearly. Outstanding negotiation skills with the ability to handle objections.
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INDOOR SALES EXECUTIVE @ INSPIREHR

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago inspirehr.co.tz 5 Applied 4 Pro Applied

The Indoor Sales Executive at inspirehr will be the face of the showroom, specializing in bedding solutions and retail. The primary focus of this role is to drive revenue by promoting premium bedding products, assisting walk-in customers with their selections, and ensuring that sales targets are consistently met. By providing personalized recommendations and expert product knowledge, the executive will enhance the customer experience and foster brand loyalty through professional interaction.

Beyond direct sales, the Indoor Sales Executive is responsible for maintaining the visual standards of the showroom, managing customer inquiries from initial contact to final purchase, and preparing detailed sales reports for management review. This role requires a proactive individual who can build lasting relationships with clients and support marketing initiatives to increase showroom traffic. The position is based in Arusha, Tanzania, and offers a dynamic environment for retail professionals to grow their careers within the bedding and furniture industry.

Key Requirements

Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field. Minimum of 2 to 4 years of proven experience in sales, retail, or a customer service-oriented environment. Excellent verbal and written communication skills to interact effectively with diverse customers. Strong interpersonal and negotiation skills to close sales and handle customer objections professionally. Proficiency in basic computer applications and hands-on experience with Point of Sale (POS) systems.
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CUSTOMER ACCOUNT MANAGER @ JIJI

0 Negotiable or Not Mentioned Kenya, Remote 70 days ago jiji.co.ke 7 Applied 5 Pro Applied

Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.

Key Requirements

At least 1 year of experience in Telesales or professional sales. Demonstrated ability in persuasion and effective communication. Strong confidence in handling customer objections and closing sales deals. A highly motivated and results-driven mindset to meet targets. Professional fluency in both Swahili and Luganda languages.
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EUROPEAN ACCOUNT MANAGER @ AVA GROUP

0 Negotiable or Not Mentioned Kenya 76 days ago avagrp.ai 9 Applied 6 Pro Applied

AVA Group is a rapidly expanding global leader in the telecommunications sector, specializing in A2P messaging solutions. As we continue to grow our presence internationally, we are seeking a dedicated European Account Manager to join our dynamic team in Kenya. This role is pivotal in managing and nurturing relationships with our international partners, ensuring the continued success and expansion of our telecom ecosystem through strategic account oversight.

The ideal candidate will be responsible for driving business development initiatives and contributing significantly to the strategic growth of our A2P services. You will work in a fast-paced environment that values innovation and proactive thinking. By collaborating with various internal departments and external partners, you will help shape the future of global communication services while advancing your career in a high-growth industry with a global footprint.

Key Requirements

Extensive experience in the telecommunications industry. Proven track record in account management or business development. Deep understanding of the A2P messaging ecosystem and market trends. Excellent verbal and written communication skills in English. A proactive mindset with the ability to identify and pursue growth opportunities.
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NOC ENGINEER @ AVORTEL

0 Negotiable or Not Mentioned Kenya, Remote 71 days ago avortel.com 13 Applied 9 Pro Applied

AvorTel is a global telecommunications provider specializing in VoIP and international voice services. We offer reliable voice termination, DID solutions, and SIP trunking for carriers and wholesale partners worldwide, ensuring seamless connectivity, quality, and scalable global communication. This is a full-time remote position where the NOC Engineer will monitor and maintain network systems, troubleshoot technical issues, and ensure optimal performance and security. The role involves handling support tickets, resolving operational challenges, and maintaining system redundancy for uninterrupted services.

Candidates will work within a 24/7 rotational shift schedule, which includes additional pay for weekend shifts. The position offers a market-competitive salary package paid in USD, along with performance-based increments and growth opportunities. The NOC Engineer must be prepared to handle incident management, escalation, and resolution within defined SLAs while coordinating with cross-functional teams and customers in a fast-paced operational environment.

Key Requirements

Bachelor’s degree in Telecommunication Engineering or Electrical Engineering Strong knowledge of routing and switching concepts such as IP routing, VLANs, and TCP/IP Hands-on experience with Network Operations Center (NOC) monitoring and operational processes Proven ability to troubleshoot tickets, including network, routing, and service-related issues Experience in network administration, configuration, and performance monitoring
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CUSTOMER SERVICE REPRESENTATIVE (CSR) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 66 days ago solvoglobal.com 13 Applied 9 Pro Applied

The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.

Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.

Key Requirements

Minimum 1 year of customer service experience in call center, retail, or hospitality environments. Strong verbal and written communication skills with a focus on de-escalation techniques. A proactive problem-solving mindset with the ability to adapt to changing situations. High levels of personal integrity, accountability, and reliability in handling customer data. Ability to perform effectively in a fast-paced and goal-oriented service environment.
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FIELD COMMERCIAL LEAD (1) @ VILCOM NETWORKS

0 Negotiable or Not Mentioned Kenya, Nairobi 54 days ago vilcom.co.ke 15 Applied 11 Pro Applied

We are looking for a high-performing Field Commercial Lead to oversee and drive our commercial operations in Nairobi. This role involves developing and executing strategic sales plans to expand our market presence and ensure the achievement of company growth targets. The lead will be responsible for managing field teams and ensuring that all commercial activities align with Vilcom Networks' mission to bridge the digital divide.

The ideal candidate will be a visionary leader with a passion for sales performance and market development. You will work closely with other departments to optimize our field operations and deliver superior value to our customers. If you are a driven professional looking to make a significant mark in the telecommunications industry, this is the perfect opportunity for you.

Key Requirements

Bachelor's degree in Business Administration, Marketing, or a related field. At least 5 years of experience in field sales or commercial management. Proven track record of leading successful sales teams and hitting targets. Strong strategic thinking and analytical skills for market assessment. Excellent presentation and public speaking abilities.
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SALES EXECUTIVE (FURNITURE MANUFACTURING) @ ALTERNATE DOORS

0 Negotiable or Not Mentioned Kenya 67 days ago alternatedoors.co.ke 5 Applied 1 Casual Applied

Alternate Doors is seeking a dynamic and results-oriented Sales Executive to join a leading company in the Furniture Manufacturing industry. This role is specifically designed for professionals who possess a deep understanding of the high-end furniture market and have established relationships within the interior design community. You will be responsible for driving sales growth by targeting luxury residential and commercial projects, ensuring that the brand remains the preferred choice for sophisticated clients.

Your daily activities will involve consulting with interior designers, architects, and direct high-end clients to provide customized furniture solutions. You will manage the entire sales cycle from initial contact to final delivery, ensuring exceptional customer service and satisfaction. If you are passionate about design and have a proven track record in manufacturing sales, this is an excellent opportunity to advance your career with a reputable organization.

Key Requirements

Extensive experience working with interior designers and architects. Proven track record of managing and closing sales with high-end clients. Strong knowledge of the furniture manufacturing process and materials. Excellent communication and presentation skills to represent luxury brands. Ability to interpret design briefs and provide technical furniture solutions.
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