INBOUND & OUTBOUND SALES CUSTOMER SERVICE REPRESENTATIVES @ KINDEX
KINDEX is currently looking for high-performing individuals to join our team as Inbound and Outbound Sales Customer Service Representatives. This remote role, specifically for candidates based in Kenya, involves engaging UK customers through both inbound and outbound calls to sell various telecom products. We are seeking professionals who can effectively blend high-quality customer service with a strong sales mindset to turn everyday conversations into successful business conversions. You will be part of a fast-paced, target-driven environment where your ability to persuade and close deals will directly impact your earnings.
As a remote representative, your daily responsibilities will include handling a high volume of sales calls, resolving customer inquiries, and identifying opportunities to upsell or cross-sell telecom solutions. You must be prepared to work within UK business hours and possess a reliable home office setup. We offer a performance-based environment with a competitive base salary and uncapped commission, meaning your earning potential is limited only by your drive and success. If you are a resilient, self-driven individual with a passion for winning and money, this is the perfect opportunity to grow your career from the comfort of your home.
As a remote representative, your daily responsibilities will include handling a high volume of sales calls, resolving customer inquiries, and identifying opportunities to upsell or cross-sell telecom solutions. You must be prepared to work within UK business hours and possess a reliable home office setup. We offer a performance-based environment with a competitive base salary and uncapped commission, meaning your earning potential is limited only by your drive and success. If you are a resilient, self-driven individual with a passion for winning and money, this is the perfect opportunity to grow your career from the comfort of your home.
Key Requirements
1–3 years of call centre experience with a preference for sales roles
Strong communication and persuasive closing skills
Confident, resilient, and highly persuasive personality
Ability to work UK business hours consistently (non-negotiable)
Access to a reliable high-speed internet connection and remote work setup
Self-driven, disciplined, and able to work independently
Proven ability to handle both inbound and outbound sales calls effectively
Experience in upselling and cross-selling telecom or related products
Strong objection handling skills and the ability to close deals confidently
Demonstrated track record of meeting or exceeding monthly sales targets