INBOUND & OUTBOUND SALES CSR @ CALL CENTRE HOUSE
Call Centre House is currently seeking dynamic and results-driven individuals to join our remote team as Inbound & Outbound Sales Customer Service Representatives (CSR). This role is specifically designed for candidates located in Kenya who possess a unique blend of customer service excellence and a competitive sales edge. You will be responsible for selling telecommunications products to customers based in the United Kingdom, handling both incoming inquiries and proactive outbound outreach to close deals and hit performance targets.
As a remote team member, you will have the flexibility to work from anywhere within Kenya while remaining available during UK business hours to align with our target market. We offer a competitive base salary complemented by an uncapped commission structure, rewarding those who are highly motivated and successful in their sales efforts. If you are a persuasive communicator who thrives in a target-driven environment, this is an excellent opportunity to grow your career with a global focus.
As a remote team member, you will have the flexibility to work from anywhere within Kenya while remaining available during UK business hours to align with our target market. We offer a competitive base salary complemented by an uncapped commission structure, rewarding those who are highly motivated and successful in their sales efforts. If you are a persuasive communicator who thrives in a target-driven environment, this is an excellent opportunity to grow your career with a global focus.
Key Requirements
Proven experience in customer service with a strong focus on sales results.
Ability to effectively manage both inbound and outbound call flows.
Demonstrated capability to hit and exceed monthly sales targets.
Excellent verbal and written communication skills in English.
Availability to work according to UK business hours (GMT/BST).
High level of self-discipline and motivation to work in a remote environment.
A reliable internet connection and a quiet workspace suitable for professional calls.
Previous experience in the telecommunications industry is highly preferred.
Strong negotiation and persuasion skills to close deals effectively.
Ability to handle customer objections professionally and maintain a positive attitude.