0 Negotiable or Not Mentioned
Kenya
9 days ago
manpowernetworks.co.ke
1056 Views
Our client in the FMCG industry is expanding their sales team and looking to recruit Area Sales Representatives across multiple regions including the Lake Region, Central Region, Coast Region, Rift Region, and Nairobi. If you are passionate about sales, customer relationships, and driving business growth, this opportunity is for you. Candidates will be responsible for territory management and product distribution goals.
Successful applicants must possess a diploma or degree in a business-related field and have a valid driving license to navigate various sales territories effectively. The role involves managing client relations and identifying new business opportunities within the specified Kenyan regions to enhance the company's market presence.
Key Requirements
Diploma or Degree in Sales, Marketing, Business, or related field
Experience in FMCG sales or distribution is an added advantage
Must have a valid driving license
Strong interpersonal and relationship-building skills
Ability to drive business growth through proactive sales
Excellent communication and negotiation skills
Knowledge of regional market dynamics in Kenya
Proficiency in sales reporting and tracking performance
Ability to work independently in a field-based environment
Proven track record of meeting or exceeding sales targets
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
15 days ago
maricedrycleaners.co.tz
1374 Views
Marice Dry Cleaners Limited also operates as a trusted and authorized Banking and Mobile Money Agency, serving a diverse customer base in Dar es Salaam. To ensure efficient financial service delivery, we are seeking competent and reliable Cashiers who will handle customer financial transactions with accuracy, professionalism, and integrity. This role is vital to our diversified business model, ensuring that our clients receive seamless financial services alongside our laundry solutions.
The successful candidate will be stationed at one of our branches in Dar es Salaam, including our head office area at Mbezi beach. Responsibilities include managing cash flow, processing mobile money transactions, and maintaining meticulous financial records. We offer a dynamic work environment where accountability and professionalism are prioritized. Interested ladies are highly encouraged to apply for these four vacancies before the deadline.
Key Requirements
Certificate or Diploma in Accounting, Finance, Business Administration, or related field.
At least 1-2 years of experience in cashiering or handling cash transactions.
Strong numerical and record-keeping skills.
High level of integrity, honesty, and accountability.
Good communication and customer service skills.
Ability to work under pressure and handle multiple transactions efficiently.
Proficiency in operating mobile money platforms and agency banking tools.
Attention to detail to ensure zero discrepancies in daily accounts.
Basic computer literacy for logging and tracking daily reports.
Ability to reconcile daily cash balances accurately.
Excellent time management and punctuality.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
15 days ago
maricedrycleaners.co.tz
950 Views
Marice Dry Cleaners Limited is a fast-growing professional dry-cleaning company with several branches across Dar es Salaam, committed to delivering high-quality garment care services and exceptional customer experience. As our business continues to expand, we are looking for enthusiastic, trustworthy, and customer-focused Sales Officers to join our team and contribute to maintaining the high service standards our customers expect. The company head office is located at Mbezi beach Interchick near Nguruko Events, though services extend across the region.
The Sales Officer will be responsible for generating new customers, promoting the company's dry-cleaning services and maintaining strong relationships with existing clients including households, offices, hotels, schools, and other institutions. The role requires proactive field engagement, strong networking ability, and a commitment to achieving sales targets. Ladies are highly encouraged to apply for these four positions to help drive our brand forward in the competitive service industry of Tanzania.
Key Requirements
Certificate or Diploma in Business Administration, Customer Service, or related field.
At least 1-2 years of experience in sales, marketing, or business development.
Good communication and negotiation skills.
Strong interpersonal and customer handling skills.
Ability to work in a fast-paced service environment.
Honest, responsible, and well-organized.
Proactive field engagement and strong networking ability.
Commitment to achieving monthly and quarterly sales targets.
Fluency in English and Swahili for effective communication.
Ability to maintain high professional standards and integrity.
Strong problem-solving skills to address client concerns.
0 Negotiable or Not Mentioned
Kenya, Mombasa
7 days ago
maryjoyschools.com
1188 Views
Maryjoy School in Mombasa is looking for a professional Secretary to manage front office operations and provide administrative support. The Secretary will serve as the first point of contact for parents, visitors, and students, requiring a high degree of professionalism and excellent communication skills. Responsibilities include handling school correspondence, managing records, and ensuring the smooth flow of daily administrative tasks within the front office. This role is vital in maintaining the school's professional image and ensuring efficient communication between the administration and the school community.
The ideal candidate will be highly organized and proficient in computer applications such as Microsoft Word, Excel, and email management. Located in the Bombolulu area of Mombasa, this position requires an individual who can multitask effectively in a busy school environment. The school values staff members who are proactive, detail-oriented, and capable of working independently while being part of a collaborative team. This is an excellent opportunity for an administrative professional looking to contribute to a dynamic educational institution.
Key Requirements
Certificate or Diploma in Secretarial Studies or Office Administration
Proficiency in computer skills including Word, Excel, and Email
Exceptional communication and interpersonal skills
Strong organizational and time-management abilities
Professional appearance and demeanor
Ability to handle confidential information with discretion
Previous experience in a school setting is highly desirable
Fluency in English and Kiswahili
Ability to multitask and work under pressure
High level of accuracy in data entry and filing
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
nbc.co.tz
2242 Views
The Direct Sales position at NBC Kinyerezi Branch is a dynamic role designed to support the sales of Retail Banking Liabilities and Deposit products. As a key member of the branch team, you will be responsible for achieving agreed sales targets in alignment with business objectives. Your primary focus will be on proactive selling and providing exquisite customer service to both existing and potential clients. This is a one-year renewable contract offering an excellent opportunity to grow within the banking sector. Key responsibilities include identifying customer needs to sell liability products, facilitating account openings according to bank policies, and converting quality leads for bank agents, insurance, and loans. You will also participate in various sales campaigns and activations, ensuring customers are onboarded onto digital platforms like the NBC Kiganjani app. Additionally, you will work on revamping relationships with onboarded customers through dormant account activation and perform other duties as assigned by the Branch Manager at Kinyerezi Mwisho.
Key Requirements
At least Form Four certificate, Diploma, or Bachelor’s degree.
Minimum age of at least 18 years.
Strong sales and marketing skills.
Excellent communication and interpersonal skills.
Must be highly organized and able to work independently.
Ability to take individual accountability for sales results.
Proactive and motivated worker with follow-up and closure skills.
Ability to identify and meet customer needs through selling banking products.
Proficiency in digital platforms such as USSD and mobile banking apps.
Willingness to participate in sales activations and field campaigns.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
27 days ago
ngembamining.com
2787 Views
Ngemba Mining is seeking a dedicated and result-oriented Marketing Officer to join our team at the Mwanza Branch. The successful candidate will be responsible for promoting the company's services, managing client relationships, and driving sales growth within the mineral market sector. You will be expected to represent the company professionally and contribute to the overall marketing strategy while maintaining high standards of integrity and performance.
Key duties include conducting market research, preparing detailed reports, and delivering presentations to potential stakeholders. The role requires a candidate who is highly motivated and capable of working independently to achieve set targets. Joining Ngemba Mining provides an opportunity to work in a dynamic environment where your contribution directly impacts the company's success in the mining industry. Applications must be submitted before the 31st of March.
Key Requirements
Diploma or Bachelor's Degree in Marketing, Business Administration, Sales, or a related field.
Minimum 2-3 years of experience in marketing or sales.
Strong communication and negotiation skills.
Strong interpersonal and customer service skills.
Good report writing and presentation skills.
Proficiency in basic computer applications (Microsoft Office).
Must be honest, self-motivated, confident, and results-oriented.
Ability to develop and implement effective marketing strategies.
Capability to conduct market research and analyze industry trends.
Strong time management and organizational skills to handle multiple tasks.
0 Negotiable or Not Mentioned
Kenya, Nairobi
25 days ago
gmail.com
1290 Views
PowerBook IT Solutions is seeking a tech-savvy and energetic Sales Representative & Digital Content Creator to join their team in the Nairobi CBD. This role involves acting as the face of the brand, bridging the gap between physical retail operations and the digital marketplace. The successful candidate will specialize in high-quality laptops and computer accessories, working to dominate the online space through creative engagement and professional sales tactics.
The responsibilities include hosting live product showcases on social media platforms to demonstrate laptop features and answer real-time questions. In addition to online sales management and processing orders, the role requires providing in-shop sales assistance at the Mithoo Business Centre along Moi Avenue. Candidates will also provide technical consulting on hardware specifications like RAM and storage while generating professional quotations to close sales effectively. Work locations include the Mithoo Business Centre, along Moi Avenue, Nairobi CBD.
Key Requirements
Confident on-camera presence for social media live sessions.
Proven experience in sales with a track record of meeting targets.
Strong understanding of laptop hardware including processors, RAM, and storage.
Fluency in both English and Swahili with a persuasive and friendly personality.
Ability to provide basic technical troubleshooting guidance to clients.
Proficiency in managing customer inquiries and processing orders across digital channels.
Experience in generating accurate professional quotations and conducting lead follow-ups.
Ability to work in a physical retail environment at Nairobi CBD location.
Excellent interpersonal skills for greeting and assisting walk-in clients.
Capacity to create engaging digital content to promote computer hardware products.
~500,000 Mentioned
Tanzania, Dar es Salaam
31 days ago
grande.co.tz
1928 Views
Recruitment Grande is looking for a skilled professional to fill the dual role of Electrician and Electronics Engineer based in Dar es Salaam. The successful candidate will be responsible for identifying and resolving various electrical and electronic challenges within the company while simultaneously managing and supporting sales activities. This position requires a unique blend of technical hands-on ability and commercial awareness to drive com
0 Negotiable or Not Mentioned
Kenya, Nairobi
11 days ago
rediansoftware.com
500 Views
Redian Software is seeking a highly motivated and results-driven Outbound Sales Agent to join our dynamic team in the energy sector. Based in Nairobi, the successful candidate will be responsible for identifying potential clients, initiating contact, and presenting our energy-related solutions to drive business growth. This role requires a proactive individual who can effectively communicate value propositions and build strong relationships with prospective customers in a competitive market.
As part of our sales department, you will play a crucial role in expanding our footprint within the energy industry. Your primary focus will be on lead generation and conversion through outbound calling and strategic outreach. We provide a supportive environment that encourages professional growth and offers the opportunity to make a significant impact on our success in Kenya. No specific salary details were provided in the original posting.
Key Requirements
Proven experience as an outbound sales representative or similar sales role.
Deep understanding of the energy sector market trends in East Africa.
Excellent communication and interpersonal skills to engage prospects.
Ability to learn about products and services and explain them clearly.
Outstanding negotiation skills with the ability to handle objections.
Proficiency in using CRM software and other sales productivity tools.
Result-oriented mindset with a track record of meeting sales quotas.
Strong organizational skills and the ability to multitask effectively.
High school diploma or a Bachelor's degree in Marketing or Business.
Self-motivated with a high degree of initiative and professional drive.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
2216 Views
Securextanzania is hiring a Female Cashier for our workstation in Dar es Salaam. The primary responsibility of this role is to process customer transactions accurately and efficiently while providing excellent service. As the face of our retail point, you must be honest, reliable, and focused on providing a positive experience for every customer who visits our Mbezi Beach location.
You will be expected to handle cash and electronic payments, reconcile daily sales, and maintain a clean and organized workstation. Proficiency with Point of Sale (POS) systems is highly desirable. This is a great opportunity for a detail-oriented professional with a strong background in business or finance-related fields to join a professional retail team.
Key Requirements
At least a Diploma in a business-related field
Minimum 3 years of cashier experience
Basic computer and POS machine skills are an added advantage
Honest, reliable, and customer-focused
Proficiency in cash handling and transaction reconciliation
Ability to handle customer inquiries and complaints professionally
Accuracy in processing payments and providing correct change
Strong mathematical and analytical skills
Physical stamina to stand for long periods during shifts
Excellent communication and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
2321 Views
We are looking for a capable and experienced Female Supermarket In-Charge to lead our retail operations at Shamo Park House in Mbezi Beach. The ideal candidate will have a strong background in retail management and the ability to oversee all aspects of supermarket operations, including staff supervision, inventory management, and customer satisfaction. Your leadership will be crucial in maintaining the efficiency and profitability of the store.
The role involves working under pressure and managing multiple tasks simultaneously to ensure a seamless shopping experience for our customers. You will be responsible for fostering a positive team environment and implementing strategies to drive sales. This position is based in Dar es Salaam and offers a dynamic work environment for an ambitious retail professional.
Key Requirements
Bachelor degree in Business Administration, Management, or related field
3 years and above experience in retail management or supermarket operation
Strong leadership, communication, and team management skills
Ability to work under pressure and manage multiple tasks
Knowledge of inventory control and supply chain management
Proven ability to meet sales targets and drive business growth
Customer service orientation and conflict resolution skills
Proficiency in data analysis and reporting for sales performance
Understanding of health and safety regulations in retail
Experience in staff scheduling and performance evaluation
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
2216 Views
Our supermarket in Mbezi Beach is looking for a Female Supermarket Shelves Attendant to ensure our products are always well-presented and organized. Your main duties will include restocking shelves, monitoring inventory levels, and assisting customers in finding items. Maintaining a clean and inviting store environment is a key part of this role, requiring a high level of attention to detail and physical activity.
In addition to shelf arrangement, you will be responsible for monitoring expiration dates and rotating stock to ensure product freshness. You will work closely with the management team to identify restocking needs and ensure the store floor remains orderly at all times. This position is ideal for someone with previous experience in stock management and a commitment to customer service excellence in Dar es Salaam.
Key Requirements
Minimum 3 years of experience in stock management and shelf arrangement
Attention to detail and customer service skills
Ability to maintain cleanliness and orderliness of shelves
Knowledge of product labeling and pricing procedures
Physical ability to lift and move stock items regularly
Familiarity with "First In, First Out" (FIFO) stock rotation
Ability to work collaboratively within a retail team
Proficiency in checking product expiration dates
Efficient time management and organizational abilities
Strong communication skills to assist customers on the floor
0 Negotiable or Not Mentioned
Kenya
20 days ago
gmail.com
1245 Views
We are currently seeking professional and experienced Bike Riders to join our delivery team for the prestigious Talabat project in Dubai, United Arab Emirates. This role is specifically open to candidates from Uganda, Kenya, Ghana, and Cameroon. As a delivery rider, you will be responsible for transporting items and meals to customers across Dubai, ensuring timely delivery and excellent customer service. This is an urgent hiring phase with limited positions available for dedicated individuals ready to relocate. The position offers several competitive benefits, including a guaranteed UAE residency employment visa and fast-tracked processing of your application. Earnings are calculated based on productivity, with a rate of 7.50 AED per order delivered. Additionally, the company provides accommodation support until your official UAE bike license is issued. This is an excellent opportunity for those with professional riding experience looking to build a career with the top delivery team in the UAE.
Key Requirements
Attend and pass the recruitment interview
Ability to read and follow GPS or Google Maps effectively
Possess conversational English for customer service interactions
Professional experience as a motorcycle rider
Valid motorbike driving license is required
Willingness to relocate to Dubai, United Arab Emirates
Maintaining a clean and professional appearance
Strong commitment to road safety and traffic regulations
Ability to work flexible hours in a fast-paced environment
Excellent time management and punctuality
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
silentocean.com
2209 Views
KICD is seeking a competent Billing Supervisor to manage the financial documentation and revenue collection processes at our newly established inland terminal near the Dar es Salaam Port. The Billing Supervisor ensures that all services provided to clients—including storage, handling, and clearing—are accurately invoiced and processed in a timely manner to maintain the depot's financial health.
This position involves close collaboration with the operations team to verify service logs and with the finance department to reconcile accounts. The ideal candidate will be a detail-oriented professional capable of managing a billing team while ensuring compliance with Tanzanian customs and tax regulations. You will contribute to the efficiency of one of the region's most modern inland container depots.
Key Requirements
Bachelor’s Degree in Accounting, Finance, or a business-related field.
At least 3 years of experience in billing or financial supervision, preferably in logistics.
Strong understanding of port tariffs and inland container depot billing structures.
Advanced proficiency in Microsoft Excel and specialized accounting software.
High degree of accuracy and attention to detail in data entry.
Ability to lead and mentor a team of billing clerks.
Knowledge of Tanzanian tax laws and customs procedures.
Strong analytical skills for reconciling complex accounts.
Excellent organizational and time-management abilities.
Effective communication skills for dealing with clients and internal stakeholders.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
silentocean.com
2820 Views
The Customer Service Officer will serve as the primary point of contact for clients using the Kilimanjaro Inland Container Depot. You will handle inquiries, resolve issues related to container status, and ensure that customers receive a modern, high-quality service experience. This role is crucial for building the reputation of our newly opened terminal near the Dar es Salaam Port.
We are looking for innovative and competent candidates who can demonstrate excellent interpersonal skills. You will work closely with the documentation and yard teams to provide accurate information to importers and exporters. Note that no salary information was included in the hiring notice; inquiries regarding compensation should be addressed during the recruitment process.
Key Requirements
Excellent verbal and written communication skills in English and Swahili.
Diploma or Degree in Business Administration, Marketing, or related field.
Prior experience in customer service within the logistics or shipping industry.
Ability to remain calm and professional under pressure or when handling complaints.
Strong multitasking abilities to manage multiple client accounts.
Proficiency in Microsoft Office, particularly Excel and Word.
Basic understanding of import/export documentation and port procedures.
Proactive problem-solving skills to assist clients effectively.
Strong interpersonal skills to work within a diverse team.
High level of integrity and professional ethics.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
skillupadvisory.co.tz
1021 Views
Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.
The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal and communication skills to manage client relationships effectively
Ability to work in a fast-paced environment and meet strict deadlines
Proficiency in Microsoft Office Suite, specifically Excel and Outlook
High level of accuracy and attention to detail in logistical documentation
Proactive problem-solving skills to address client inquiries and logistics delays
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
4 days ago
skillupadvisory.co.tz
796 Views
Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.
The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal skills with the ability to build rapport with diverse clients
Excellent written and verbal communication skills in English and Swahili
Proficiency in Microsoft Office Suite, particularly Excel for data tracking
Ability to multi-task and manage time effectively in a high-pressure environment
Strong problem-solving abilities to resolve shipment and delivery issues promptly
~300,000 Mentioned
Tanzania, Dar es Salaam
21 days ago
gmail.com
2345 Views
Smart Hope is looking for a dedicated Customer Service & Recruitment Officer to join our team at the Sinza White Inn office in Dar es Salaam. The primary focus of this role is to manage customer inquiries and oversee the recruitment and training process for domestic staff. You will be responsible for communicating with clients through various channels, including phone calls and messages, to ensure their needs are met effectively. Additionally, you will perform interviews and provide necessary training to domestic workers, ensuring they are well-prepared for their roles. The salary for this position is 300,000/= with a performance-based increase expected after the first four months of service.
In addition to recruitment and training, the officer will handle continuous follow-ups with both clients and employees to maintain high service standards and resolve any emerging challenges. This role requires a proactive individual who is comfortable using mobile technology and social media for business communication. Priority will be given to candidates who reside near the Sinza area. If you have a minimum of a certificate-level education and possess strong communication and persuasive skills, we encourage you to apply before the deadline of April 2nd, 2026. This is an excellent opportunity for a hardworking professional to grow within a dynamic organization.
Key Requirements
Must possess a Certificate or higher level of education.
Demonstrated ability to speak and write effectively in English.
Strong communication and persuasive skills to interact with clients.
Highly hardworking, self-motivated, and disciplined.
Proficient in using mobile devices and navigating social media platforms.
Capability to conduct professional interviews and staff training sessions.
Effective at performing consistent follow-ups with both customers and employees.
Skilled at listening to and resolving customer complaints or challenges.
Ability to maintain professional relationships with diverse stakeholders.
Priority will be given to candidates residing near Sinza, Dar es Salaam.
0 Negotiable or Not Mentioned
Kenya
21 days ago
solarpanda.com
1474 Views
Solar Panda is expanding its footprint and looking for Assistant Field Sales Managers to join our growing team. This role is designed for individuals who want to take the next step in their sales career and support our mission of delivering clean energy to rural parts of Kenya.
Candidates will support management in overseeing operations in Mpeketoni and Maua, ensuring that our teams are well-supported and sales targets are met. If you are passionate about leadership and clean energy, this is your chance to contribute to a growing company and help communities thrive. This role involves significant fieldwork and interaction with rural sales agents to drive results. Applications are open until April 3, 2026.
Key Requirements
Previous experience in field sales or a customer-facing role.
Ability to assist in the supervision and motivation of sales agents.
Basic understanding of renewable energy systems and solar products.
Strong interpersonal skills to handle customer queries and complaints.
Willingness to be based in Mpeketoni or Maua regions.
High level of integrity and accountability in handling company resources.
Proficiency in local languages relevant to the assigned region.
Ability to conduct product demonstrations and sales pitches effectively.
Basic computer skills for administrative tasks and communication.
Eagerness to learn and progress into a full management role.
0 Negotiable or Not Mentioned
Kenya, Nairobi
5 days ago
solvoglobal.com
560 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.
Key Requirements
At least 3–5 years of professional experience in HR or administrative roles.
Previous experience in Benefits Administration is highly preferred for this role.
A strong background in customer service, insurance, or the healthcare industry.
Advanced English proficiency with at least 90% fluency in communication.
Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word.
High level of detail orientation and a proactive approach to problem-solving.
Ability to work effectively as a team player in a fast-paced environment.
Proven capability to support employees via phone, email, and ticketing systems.
Experience managing benefits enrollments and processing plan changes.
Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
923 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
579 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
587 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
425 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
502 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
strategis.co.tz
1509 Views
Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.
The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.
Key Requirements
Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration.
Minimum of 3-5 years' experience in the Insurance or Financial Sector.
Minimum 2 years of Supervisory or Management experience is an added advantage.
Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook.
Proven Customer Service Skills and ability to handle customer inquiries effectively.
Ability to provide names and contact details of three official referees.
Submission of a professionally prepared CV and supporting documents.
Capability to lead and develop a customer service team to deliver exceptional experiences.
Skills in resolving escalated customer issues and driving continuous improvement.
Strong focus on enhancing customer satisfaction, loyalty, and business retention.
~250,000 Mentioned
Tanzania, Dar es Salaam
12 days ago
tadahost.com
834 Views
Tadahost is looking for a dynamic and energetic Sales & Delivery Associate to join our team on a full-time basis. This role is pivotal for expanding our reach and ensuring efficient product delivery. The successful candidate will be responsible for conducting client meetings, performing product demonstrations, and managing deliveries both within and outside Dar es Salaam. Additionally, you will play a key role in maintaining office and financial records to ensure smooth operations. The salary for this position is TZS 250,000 plus performance-based bonuses. We are specifically looking for a male diploma holder between the ages of 21 and 25 who owns a smartphone and possesses excellent communication skills. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply by following the application instructions before the deadline on 4 April 2026.
Key Requirements
Must be male
Age between 21-25 years old
Must be a Diploma holder
Must own a functional smartphone
Strong verbal and written communication skills
Ability to conduct product demonstrations effectively
Capability to handle deliveries both inside and outside Dar es Salaam
Proficiency in managing office and financial records
Professional attitude for client meetings
Ability to meet deadlines and sales targets
Willingness to work full-time hours
0 Negotiable or Not Mentioned
Tanzania, Dodoma
14 hours ago
tahefa.co.tz
153 Views
TAHEFA Co. Limited is a legally registered private company in Tanzania involved in diverse economic activities, including the production and distribution of cereal flour, livestock farming, and financial agency services. We are seeking three dedicated Financial Services Officers to join our team at our headquarters in Dodoma. This role is central to our agency banking and mobile money operations, where the successful candidates will facilitate daily transactions and build trust with our clientele.
The officers will be responsible for serving customers in financial transactions such as sending, receiving, and depositing funds. Key duties include ensuring strict compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, maintaining accurate records, and performing daily cash reconciliations. The role also requires providing education to customers regarding financial services and ensuring the safety of all funds and equipment.
Key Requirements
Education of at least Form Four (O-Level) or higher.
Computer literacy and proficiency in using smartphones.
High level of integrity and attention to detail.
Excellent communication and interpersonal skills.
Minimum of two (2) years of experience in financial services is an added advantage.
Ability to comply with KYC and AML legal requirements.
Proficiency in performing daily cash reconciliation.
Strong customer service standards and complaint resolution skills.
Ability to maintain accurate transaction records and documentation.
Capacity to monitor float levels and ensure daily operational sufficiency.
~400,000 Mentioned
Tanzania, Dar es Salaam
24 days ago
gmail.com
2740 Views
Talantahsolution is seeking 20 dynamic and results-oriented Sales Representatives to join their growing team in Dar es Salaam. The primary focus of this role is the distribution and sale of FMCG products, with a specific emphasis on baby diapers. Candidates will be responsible for building strong relationships with retailers and distributors to ensure product visibility and market penetration across the region. The monthly salary for this position is TZS 400,000 per month.
Successful candidates will work closely with the sales management team to develop and implement strategies for reaching monthly sales targets. This role requires a high level of discipline, excellent customer service skills, and a proactive approach to identifying new business opportunities in a competitive market. As a representative of the brand, you will be expected to maintain a professional image and provide detailed feedback on market trends and competitor activities to help the company grow its market share.
Key Requirements
Proven experience in FMCG sales
Previous experience selling baby diapers is an added advantage
Excellent verbal and written communication skills
Minimum education level of Ordinary Level (O-Level)
Ability to meet and exceed monthly sales targets
Capability to work effectively under pressure and in a fast-paced environment
Degree or Diploma in Marketing or Business related field is preferred
Strong negotiation and persuasion skills to close deals
Ability to conduct market research and identify potential customers
Willingness to travel within the Dar es Salaam region to visit retail points
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
tef.co.tz
199 Views
Tef is looking for 40 dynamic individuals to join their team as Key Account Executives (KAE) in Dar es Salaam. The primary responsibility of this role is to provide and manage the 'Lipa Kwa Simu' payment service through Mixx by Yas for large and medium-sized merchants across Tanzania. This involves onboarding new businesses, ensuring that payment systems are functioning correctly, and providing continuous support to existing merchants to enhance their operational efficiency and the company's overall market presence. Candidates will serve as the essential link between the merchant community and the company, fostering strong professional relationships and driving growth through effective service delivery.
In addition to service implementation, the Key Account Executive is responsible for identifying and resolving any technical or administrative challenges faced by merchants using the LKS system. Success in this role requires a proactive approach to sales and a commitment to achieving targets through a commission-based pay structure complemented by allowances. This position offers a significant opportunity for professional growth in the fintech and sales sectors, particularly for those who are disciplined, self-motivated, and capable of working independently with a high degree of integrity and professionalism. The role involves significant field work and direct interaction with business owners in various sectors.
Key Requirements
Must be aged 18 years or older.
Possess a Diploma or Bachelor’s degree in Sales, Business, Business Administration, or a related field.
Proven experience in sales and marketing with a track record of meeting targets.
Ability to work independently and manage time effectively without constant supervision.
Strong discipline and a commitment to maintaining professional integrity.
Excellent communication and interpersonal skills for building merchant relationships.
Knowledge of mobile payment systems and digital financial services like Mixx by Yas.
Problem-solving skills to address and resolve merchant technical challenges.
Ability to analyze business needs for large and medium-sized enterprises.
Fluency in Swahili and English to effectively communicate with diverse business owners.