0 Negotiable or Not Mentioned
Kenya, Nairobi
86 days ago
gmail.com
11 Applied 8 Pro Applied
PowerBook IT Solutions is seeking a tech-savvy and energetic Sales Representative & Digital Content Creator to join their team in the Nairobi CBD. This role involves acting as the face of the brand, bridging the gap between physical retail operations and the digital marketplace. The successful candidate will specialize in high-quality laptops and computer accessories, working to dominate the online space through creative engagement and professional sales tactics.
The responsibilities include hosting live product showcases on social media platforms to demonstrate laptop features and answer real-time questions. In addition to online sales management and processing orders, the role requires providing in-shop sales assistance at the Mithoo Business Centre along Moi Avenue. Candidates will also provide technical consulting on hardware specifications like RAM and storage while generating professional quotations to close sales effectively. Work locations include the Mithoo Business Centre, along Moi Avenue, Nairobi CBD.
Key Requirements
Confident on-camera presence for social media live sessions.
Proven experience in sales with a track record of meeting targets.
Strong understanding of laptop hardware including processors, RAM, and storage.
Fluency in both English and Swahili with a persuasive and friendly personality.
Ability to provide basic technical troubleshooting guidance to clients.
0 Negotiable or Not Mentioned
Kenya, Nairobi
60 days ago
dyness-tech.com
7 Applied 5 Pro Applied
Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.
Key Requirements
Deep understanding of lithium batteries
Deep understanding of energy storage systems
Proven experience in technical support (pre-sales)
Proven experience in technical support (after-sales)
Ability to work independently in local markets
0 Negotiable or Not Mentioned
Kenya
66 days ago
solvoglobal.com
7 Applied 5 Pro Applied
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
0 Negotiable or Not Mentioned
Kenya
66 days ago
solvoglobal.com
10 Applied 3 Ultra Applied
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
0 Negotiable or Not Mentioned
Kenya
69 days ago
alternatedoors.co.ke
7 Applied 5 Pro Applied
As a Service Technician based in Kenya, you will be the primary point of contact for ensuring all equipment remains operational and efficient. Your role involves installing and commissioning various equipment, performing routine maintenance, and handling emergency repairs to minimize downtime. You will be expected to work in the field, troubleshooting complex technical issues and providing immediate results to keep client operations running smoothly.
Success in this position is defined by equipment reliability and client trust. You will manage job cards and service records while ensuring all safety and compliance standards are met. This role requires a hands-on approach and the ability to work under pressure, responding quickly to breakdown calls. If you are a disciplined professional with a background in the hospitality sector and electrical engineering, this field-based role offers a dynamic environment to showcase your expertise.
Key Requirements
Diploma in Electrical Power Engineering or related field
At least 2 years’ experience in a similar role
Hands-on experience with equipment and maintenance
Valid driver’s license
Strong troubleshooting skills
0 Negotiable or Not Mentioned
Tanzania, Arusha
67 days ago
atoz.co.tz
5 Applied 2 Ultra Applied
atoz Polyfoam Company Limited is currently recruiting for two Process Technicians specializing in PET and Injection Machines to join its technical team in Arusha. The primary focus of this role is to monitor and adjust machine parameters to ensure the highest quality of plastic and PET bottle production. Technicians will be expected to perform routine maintenance, troubleshoot operational errors, and ensure that machinery runs at peak efficiency throughout the shift.
The ideal candidates will have a hands-on approach and a solid foundation in mechanical engineering. These positions are critical for the technical health of the plant's machinery. Being based in Arusha, the roles offer an opportunity to work with advanced plastic industry technology. Interested candidates should have the required vocational or diploma-level training and be ready to start work in a dynamic factory setting.
Key Requirements
Specific experience operating and maintaining PET and Injection machines.
A Diploma in Mechanical Engineering or a related technical field.
Alternative qualification of Vocational Training with 4 years of industrial experience.
Strong analytical skills to diagnose process-related bottlenecks.
Knowledge of thermal dynamics and plastic material properties.
0 Negotiable or Not Mentioned
Tanzania, Arusha
75 days ago
dcspl.com
14 Applied 10 Pro Applied
Our client is one of East Africa’s leading integrated textile and manufacturing groups, with decades of industrial excellence. They operate large-scale, vertically integrated production facilities and are recognized for innovation, quality standards, export presence, and a strong contribution to regional industrial development. The company offers a dynamic working environment, structured career growth, and exposure to advanced textile technologies for technical professionals.
The Raschel Machine Technician will be responsible for ensuring the optimal performance, efficiency, and reliability of knitting machines through preventive maintenance, troubleshooting, and technical support. Key duties include diagnosing mechanical faults, optimizing machine settings for quality standards, and supporting production teams with technical guidance. Candidates will also manage spare parts usage and maintain detailed records while ensuring strict compliance with safety standards and SOPs. This role provides a clear career path from Technician to Maintenance Supervisor and Maintenance Engineer.
Key Requirements
Degree/Diploma or Technical Certification in Mechanical Engineering, Textile Technology, or related field.
3–5 years of experience in textile machinery maintenance.
Hands-on experience with Raschel knitting machines is highly preferred.
Strong troubleshooting and preventive maintenance skills.
Ability to perform preventive and corrective maintenance on industrial equipment.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
75 days ago
epicbr.co.tz
10 Applied 7 Pro Applied
epicbr is seeking a dedicated Mining Tech Support professional to join the team in Mwanza. This role serves as the central liaison between the company, manufacturers, and mining site operations to ensure the seamless performance of heavy equipment. You will be tasked with resolving intricate technical challenges and identifying opportunities for system improvements through collaboration with suppliers.
Beyond troubleshooting, the position requires a focus on knowledge transfer through technical training sessions for internal staff and customers. You will monitor equipment trends and provide data-driven reports to help optimize service operations and minimize downtime in the field. This role is ideal for a seasoned engineer with over a decade of experience in the mining sector looking to make a significant impact on operations.
Key Requirements
Degree in Mechanical, Electrical, or related Engineering field.
10+ years' experience in mining equipment service & technical support, including hands-on field experience.
Strong knowledge of heavy mining equipment systems including hydraulics, electrical systems & transmissions.
Ability to read and interpret technical manuals, schematics & engineering drawings.
Experience working with manufacturer systems (e.g., Caterpillar SIS, DSN, or similar platforms).
0 Negotiable or Not Mentioned
Kenya, Nairobi
89 days ago
helical.consulting
6 Applied 1 Casual Applied
This is an on-site, full-time role for an Enterprise Resource Planning (ERP) Technical Consultant based in Westlands, Nairobi, Kenya. The ERP Technical Consultant will be responsible for providing technical support, configuring and implementing ERP software, and offering expert consulting services. The role involves analyzing and improving business processes, troubleshooting issues, and collaborating with clients to ensure the successful execution of ERP projects.
The consultant will also be responsible for training end-users and assisting in post-implementation support to meet client needs effectively. This beginner-level position offers a great opportunity for candidates with a background in Computer Science or Information Technology to grow their career in the ERP industry. Candidates will gain hands-on experience with platforms like Epicor, SYSPRO, or Acumatica while working in a fast-paced consulting environment.
Key Requirements
Proficiency in providing technical support and addressing system-related issues
Experience in Enterprise Resource Planning (ERP) software implementation and configuration
Strong consulting and client engagement skills
Knowledge of business processes and the ability to analyze and improve them
Excellent problem-solving and analytical skills
0 Negotiable or Not Mentioned
Tanzania, Mwanza
67 days ago
hrworld.co.tz
10 Applied 7 Pro Applied
HR World Limited is seeking a qualified Mining Technical Communicator on behalf of their client in the automotive industry. This pivotal role involves providing comprehensive technical support to service operations and acting as a primary liaison between internal support teams and equipment manufacturers. The successful candidate will be responsible for managing product issue communication, ensuring effective coordination across mining sites, and maintaining high standards of equipment performance through detailed technical analysis.
The position requires significant travel to various mining sites to support operations and document technical issues firsthand. Beyond troubleshooting, the role includes preparing monthly product problem reports, managing failure analysis documentation, and supporting warranty negotiations. Additionally, the communicator will lead continuous improvement initiatives, mentor new staff, and ensure that all service operations strictly adhere to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or a related field.
Minimum of 10 years of professional experience in mining service or technical support roles.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret complex electrical and hydraulic schematics and technical manuals.
In-depth knowledge of technical systems, service platforms, and vehicle electrics.