0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
53 days ago
gmail.com
9 Applied 1 Casual Applied
We are seeking a dedicated and professional Customer Service Officer with a strong background in the hospitality sector to join our team in Dar es Salaam. The successful candidate will play a crucial role in ensuring that our guests and customers receive exceptional service, handling inquiries, and managing the front-of-house operations with efficiency and grace.
Key duties include resolving complaints, coordinating with various internal departments to address service gaps, and maintaining high standards of professionalism at all times. This role requires an individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and is committed to delivering a superior customer experience.
Key Requirements
Proven experience in hospitality or customer service roles
Strong verbal and written communication skills
Customer-focused and professional attitude
Ability to work effectively under pressure in a fast-paced environment
Handle customer inquiries and complaints professionally
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
56 days ago
dofbitgroup.co.tz
8 Applied 6 Pro Applied
DOFBIT Group Ltd is seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. The ideal candidate will be responsible for handling customer inquiries, promoting products/services, and driving sales while ensuring excellent customer satisfaction. The role requires a proactive approach to handle customer inquiries via phone, email, and in person, providing accurate information and identifying customer needs to recommend the best possible solutions.
The representative will be tasked with achieving sales targets and contributing to the overall business growth of the company. This involves maintaining strong customer relationships, following up on leads, and handling any complaints professionally and efficiently. Candidates must have a positive attitude and a customer-oriented mindset to excel in this role based in Dar es Salaam, ensuring that every customer interaction reflects the company's commitment to quality service.
Key Requirements
Proven experience in customer service and/or sales
Strong communication and interpersonal skills
Ability to work under pressure and meet targets
Good problem-solving skills
Proficiency in basic computer applications
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
50 days ago
dofbitgroup.co.tz
9 Applied 6 Pro Applied
DOFBIT Group Ltd is seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. The ideal candidate will be responsible for handling customer inquiries, promoting products/services, and driving sales while ensuring excellent customer satisfaction. The role requires a dynamic individual who can manage various tasks ranging from answering phone calls to meeting specific sales growth objectives within the company's framework. As a key member of the sales team, you will be expected to provide accurate information about our products and services while identifying unique customer needs to recommend the most suitable solutions. This position involves maintaining strong customer relationships, following up on leads, and handling complaints professionally and efficiently. Your efforts will directly contribute to business growth and the overall reputation of DOFBIT Group Ltd in Dar es Salaam.
Key Requirements
Proven experience in customer service and/or sales
Strong communication and interpersonal skills
Ability to work under pressure and meet targets
Good problem-solving skills
Proficiency in basic computer applications
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
69 days ago
gmail.com
12 Applied 8 Pro Applied
Emmlyne Limited is actively seeking six dedicated individuals to join their team as Customer Support Officers on behalf of a leading microfinance institution in Dar es Salaam. This role is pivotal in providing frontline support to clients, ensuring that every interaction reflects the institution's commitment to excellence and professional financial service delivery. Candidates will be responsible for a wide range of activities, from managing initial client inquiries to facilitating complex loan applications and ensuring high levels of customer satisfaction while promoting the institution's financial products and services.
In addition to direct client interaction, the successful candidates will play a key role in promoting financial literacy among customers, educating them on loan terms, and encouraging responsible borrowing habits. The position offers a dynamic work environment where officers will handle both digital and physical transactions, including deposits and withdrawals. Employees will benefit from a supportive culture that provides medical cover, daily meals, and digital connectivity resources, fostering both personal and professional growth within the microfinance sector. The role also involves maintaining accurate documentation and ensuring full compliance with internal policies and regulatory requirements.
Key Requirements
Diploma in Business Administration, Finance, Banking, or a related field.
Previous experience in customer service, preferably in banking or microfinance.
Strong communication and interpersonal skills.
Basic knowledge of financial products and services.
Proficiency in MS Office applications.
0 Negotiable or Not Mentioned
Tanzania
21 days ago
vunjabeigroup.com
23 Applied 16 Pro Applied
Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.
Key Requirements
Female or Male candidates below 35 years of age.
Strong knowledge and understanding of the betting industry is the number one requirement.
Must be fluent in both English and Swahili.
Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field.
Excellent customer care and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
53 days ago
gmail.com
12 Applied 8 Pro Applied
We are seeking a dedicated and professional Customer Service Officer with a strong hospitality background to join our dynamic team in Dar es Salaam. The successful candidate will play a crucial role in representing our brand by handling customer inquiries and complaints with the utmost professionalism. You will be responsible for ensuring excellent customer satisfaction through proactive engagement and high-quality service delivery, ensuring that every guest interaction reflects our commitment to excellence. Beyond guest interaction, the role involves supporting front office and reception operations to ensure smooth daily activities and an organized workspace. You will coordinate closely with internal departments to resolve guest issues promptly and maintain the high service standards that our company is known for. This position offers an exciting opportunity for individuals looking to grow their career in the hospitality industry while working in a fast-paced and rewarding environment in the heart of Dar es Salaam.
Key Requirements
Minimum of 2 years experience in the hospitality industry or a related customer service sector.
Strong verbal and written communication skills in both English and Swahili.
A customer-focused mindset with a professional, welcoming, and friendly attitude.
Proven ability to handle high-pressure situations and resolve conflicts effectively and calmly.
Proficiency in using front office management software or basic computer applications like MS Office.
0 Negotiable or Not Mentioned
Tanzania
61 days ago
acmlimited.co.tz
12 Applied 8 Pro Applied
A & C Tanzania Ltd is seeking a professional and organized Front Desk Officer to join our team. The successful candidate will be the face of the company, welcoming guests and clients with enthusiasm and ensuring they receive excellent service from the moment they arrive. This role requires a blend of interpersonal skills and administrative efficiency to support the daily operations of a professional service firm.
In addition to guest relations, the officer will manage critical documentation, including court pleadings and official correspondences. Essential duties involve scheduling appointments, handling telecommunications, and maintaining organized filing systems in accordance with company policy. The ideal candidate will possess a high degree of discretion and the ability to work effectively in a fast-paced environment while representing the values of professionalism and integrity.
Key Requirements
Diploma in Hospitality, Customer Service, Business Administration, or Office Management.
Legal knowledge will be considered an added advantage.
Proficiency in Microsoft Office Suite (Word, Outlook, and Excel).
Familiarity with legal terminologies, documentation, and basic court procedures.
Exceptional verbal and written communication skills in both English and Swahili.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
56 days ago
amachagroup.co.tz
8 Applied 6 Pro Applied
Amacha Credit is looking for a diligent and honest individual to join their team as a Receptionist/Admin Officer. The candidate will be responsible for providing high-quality administrative support and managing front-office operations to ensure efficiency. This role involves being the first point of contact for guests, requiring a high level of professionalism and hospitality. The position is based in Dar es Salaam and is offered on a contract basis.
Key Requirements
Must have at least a Form Four education or higher.
Excellent communication skills in both Swahili and English.
Proficiency in using computers, especially Microsoft Office applications.
Maintain a neat, professional appearance and good character.
Ability to work hard and collaborate effectively within a team environment.
~120,000 Mentioned
Tanzania, Dar es Salaam
55 days ago
gmail.com
10 Applied 7 Pro Applied
Monica Cakes and Events is a premier bakery and event planning company located in Mbezi Beach, Dar es Salaam, specializing in crafting decadent cakes for weddings, birthdays, and various celebrations. We are currently seeking a dedicated Receptionist to join our team and help us provide exceptional service to our clients. The salary for this position is Tshs 120,000 per month. The role involves managing front-desk operations, assisting with client inquiries, and performing basic cake decoration tasks such as writing on cakes. Candidates must be prepared to work 8 hours a day in a fast-paced, creative environment. The chosen candidate will be responsible for representing our brand and ensuring every client feels welcomed into our world of sweetness and celebration. If you are passionate about customer service and have a creative touch, we invite you to apply.
Key Requirements
Must be a quick learner capable of adapting to a bakery and event environment.
Age must be between 18 and 30 years old.
Proficiency in basic computer applications and office software.
High level of communication skills in both written and verbal forms.
Must be a resident of or able to commute to Dar es Salaam.
0 Negotiable or Not Mentioned
Tanzania
19 days ago
impactwithedel.com
8 Applied 6 Pro Applied
Impact With Edel Ltd is currently seeking sharp, proactive, and smart ladies to join their dynamic team in Tanzania as a Sales & Trading Support Associate. This role is ideal for individuals who are eager to grow within a fast-paced trading environment and possess a strong drive for excellence. The successful candidate will play a crucial role in supporting the daily operations of the company while ensuring high levels of customer satisfaction and operational efficiency. The responsibilities of this position include managing daily trading activities, handling customer inquiries, and maintaining strong relationships with clients. You will also be expected to assist with administrative tasks and reporting, contributing to the overall business growth through active client engagement. The role requires a candidate who is resident in Tanzania and possesses the necessary educational background and interpersonal skills to thrive in a professional corporate setting.
Key Requirements
Must hold a Diploma or Degree from a Tanzanian institution
Strong communication and interpersonal skills
Confident, presentable, and eager to learn
Able to work in a fast-paced environment
Sales/customer service experience is an added advantage