Best Talent Reach (BTR) Customer Support Officer (6 positions) at Emmlyne Limited

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CUSTOMER SUPPORT OFFICER (6 POSITIONS) @ EMMLYNE LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 69 days ago gmail.com 24 Applied 17 Pro Applied

Emmlyne Limited is actively seeking six dedicated individuals to join their team as Customer Support Officers on behalf of a leading microfinance institution in Dar es Salaam. This role is pivotal in providing frontline support to clients, ensuring that every interaction reflects the institution's commitment to excellence and professional financial service delivery. Candidates will be responsible for a wide range of activities, from managing initial client inquiries to facilitating complex loan applications and ensuring high levels of customer satisfaction while promoting the institution's financial products and services.

In addition to direct client interaction, the successful candidates will play a key role in promoting financial literacy among customers, educating them on loan terms, and encouraging responsible borrowing habits. The position offers a dynamic work environment where officers will handle both digital and physical transactions, including deposits and withdrawals. Employees will benefit from a supportive culture that provides medical cover, daily meals, and digital connectivity resources, fostering both personal and professional growth within the microfinance sector. The role also involves maintaining accurate documentation and ensuring full compliance with internal policies and regulatory requirements.

Key Requirements

Diploma in Business Administration, Finance, Banking, or a related field. Previous experience in customer service, preferably in banking or microfinance. Strong communication and interpersonal skills. Basic knowledge of financial products and services. Proficiency in MS Office applications.
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LOAN OFFICERS (18 POSITIONS) @ HR SPACE

0 Negotiable or Not Mentioned Tanzania 85 days ago hrspace.co.tz 9 Applied 6 Pro Applied

HR Space is actively seeking dedicated and qualified Loan Officers to join an esteemed client within the Microfinance and Financial Services sector. This role is pivotal in driving financial inclusion by identifying and recruiting potential clients for various loan products across different territories. The successful candidates will be responsible for the end-to-end loan process, from initial field visits and creditworthiness assessments to the preparation of detailed client documentation and final application processing. These roles are available in various regions across Tanzania, providing a widespread impact on the country's economic landscape.

Beyond administrative tasks, the position requires active portfolio management, including the monitoring of loan utilization and the diligent tracking of repayment schedules. Loan Officers must foster strong, trust-based relationships with borrowers and local communities to ensure the long-term success and quality of the loan portfolio. Candidates will need to demonstrate high levels of integrity and analytical skills to navigate the complexities of credit risk assessment while maintaining excellent customer service. No salary information was provided for this position.

Key Requirements

Bachelor’s degree in Finance, Business Administration, or a related field. Minimum of 3+ years of professional experience specifically as a Loan Officer. In-depth knowledge of lending procedures and credit risk assessment protocols. Strong interpersonal, negotiation, and communication skills for client interaction. Proven ability to identify and recruit potential clients for loan products.
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LOAN OFFICERS (18 POSITIONS) @ HR SPACE

0 Negotiable or Not Mentioned Tanzania 85 days ago hrspace.co.tz 15 Applied 11 Pro Applied

HR Space is hiring on behalf of an esteemed client in the Microfinance and Financial Services industry for the position of Loan Officer. There are eighteen positions available across various regions in Tanzania. The primary responsibility of the role is to identify and recruit potential clients for loan products while conducting field visits to assess borrower eligibility and creditworthiness accurately. Selected candidates will be responsible for processing loan applications, preparing detailed client documentation, and monitoring loan utilization to ensure funds are used appropriately. Additionally, officers will track repayment schedules and follow up with clients to maintain high portfolio quality. Strong relationship management with borrowers and local communities is essential for success in this role across various regions of Tanzania.

Key Requirements

Bachelor’s degree in Finance, Business Administration, or related field. Minimum 3+ years experience as a Loan Officer. Knowledge of lending procedures and credit risk assessment. Strong interpersonal, negotiation, and communication skills. Ability to conduct field visits and assess borrower eligibility.
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LOAN OFFICER @ SHONGO MICROFINANCE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 35 days ago gmail.com 6 Applied 4 Pro Applied

Shongo Microfinance is seeking a dedicated and result-oriented Loan Officer to join their dynamic team in Dar es Salaam. This role is central to the company's mission of promoting financial inclusion and requires a candidate who is passionate about sales and customer service. Fresh graduates are highly encouraged to apply, offering a great entry point into the microfinance and banking industry for those looking to build a career in finance.

The successful candidate will be responsible for identifying and recruiting potential clients, promoting various loan products, and conducting thorough client assessments and loan appraisals. Additionally, the Loan Officer will manage loan repayments, ensure timely collections, and prepare detailed daily and weekly field reports to maintain operational efficiency. This position offers an opportunity to work in a fast-paced environment where energy, trustworthiness, and a goal-oriented mindset are key to success. The work location is based in External, Dar es Salaam.

Key Requirements

Diploma or Degree in Business Administration, Finance, Accounting, Marketing, or related field Strong communication and negotiation skills Ability to work under minimum supervision Computer literacy and report writing skills Must be energetic, trustworthy, and goal-oriented
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CREDIT ANALYST @ UBUNTUIMPACT

0 Negotiable or Not Mentioned Tanzania 35 days ago ubuntuimpact.co.tz 6 Applied 2 Ultra Applied

Ubuntuimpact is currently seeking a meticulous and analytical Credit Analyst to join our Microfinance Banking division. In this role, you will be responsible for assessing the creditworthiness of loan applicants by examining financial data, credit history, and market conditions. You will play a vital role in managing risk for the institution, ensuring that all lending activities align with our internal policies and regulatory standards.

Beyond technical analysis, you will work closely with Relationship Officers to understand client needs and provide constructive feedback on loan applications. The ideal candidate will be a proactive problem-solver who can identify potential risks before they materialize and recommend mitigation strategies. This position offers a unique opportunity to contribute to financial inclusion and economic growth through responsible lending practices in the region.

Key Requirements

Bachelor's degree in Finance, Economics, or a related field of study. Minimum of 3 years of professional experience in credit analysis or banking operations. In-depth knowledge of credit risk management principles and financial modeling. Proficiency in analyzing financial statements and interpreting complex data sets. Familiarity with local microfinance regulations and lending compliance standards.
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RELATIONSHIP MANAGER - CONSUMER BANKING @ EQUITY BANK TANZANIA

0 Negotiable or Not Mentioned Tanzania 83 days ago equitybank.co.tz 14 Applied 10 Pro Applied

Equity Bank Tanzania is seeking dynamic and ambitious individuals to fill the role of Relationship Manager within our Consumer Banking division. As a key member of our team, you will be responsible for managing and growing a portfolio of retail clients, ensuring they receive exceptional financial solutions tailored to their needs. This position requires a proactive approach to business development and a passion for delivering high-quality service in a fast-paced banking environment. The successful candidate will play a vital role in strengthening the bank's market position by identifying new opportunities and maintaining strong relationships with existing customers. You will work closely with other departments to deliver a seamless banking experience and drive the growth of our consumer banking segment. This is an excellent opportunity for young professionals looking to advance their careers with one of the leading financial institutions in the region.

Key Requirements

Bachelor's degree in Finance, Banking, Marketing, or a related field. Proven experience in consumer banking or relationship management within the financial sector. Strong interpersonal and communication skills for effective client engagement. Ability to manage and grow a diverse portfolio of retail/consumer clients. Deep understanding of retail banking products, services, and market trends.
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SACCOS ADMINISTRATOR (1 POSITION) @ IDEON BUSINESS OUTSOURCING SOLUTIONS

0 Negotiable or Not Mentioned Tanzania 36 days ago ideon.co.tz 11 Applied 3 Ultra Applied

IDEON Business Outsourcing Solutions is seeking a dedicated SACCOS Administrator to manage the daily administrative and financial operations of a Savings and Credit Co-operative Society. The primary objective of this role is to ensure the smooth functioning of the cooperative by maintaining accurate member records, processing transactions, and providing exceptional service to all members. The administrator will be the face of the organization, handling inquiries and ensuring that all activities align with the cooperative's bylaws and strategic goals. The successful candidate will play a pivotal role in the financial empowerment of the community through efficient management of resources and member services. This position requires a balance of technical accounting skills and strong interpersonal abilities to foster trust within the membership base. You will be responsible for preparing comprehensive financial reports, facilitating loan disbursements, and ensuring that all regulatory requirements are met in a timely manner. Professionalism and a high degree of integrity are essential for this role to maintain the reputation and financial stability of the SACCOS.

Key Requirements

Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, or related field Experience in SACCOS/Microfinance operations is an added advantage Strong communication and customer service skills Good organizational and record management abilities Computer literacy and proficiency in Microsoft Office
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BUSINESS DEVELOPMENT SERVICE (BDS) @ EQUITY BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 58 days ago equitybank.co.tz 9 Applied 3 Ultra Applied

Equity Bank is seeking a dedicated professional for the Business Development Service (BDS) role. This position is central to the bank's growth strategy, focusing on identifying new business opportunities and fostering strong relationships with clients across various sectors. The successful candidate will work closely with the sales and marketing teams to expand the bank's footprint and enhance its service delivery within the Tanzanian market.

As a contractual-based role, the position offers a dynamic environment for professionals looking to apply their business development expertise in the financial sector. The role involves conducting market research, analyzing trends, and implementing strategies that align with the bank's mission of providing inclusive financial services. Candidates must be prepared to work in a high-pressure environment where meeting targets and maintaining service excellence are paramount.

Key Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field. Proven experience in business development or sales within the financial services industry. Strong understanding of the Tanzanian banking landscape and market trends. Excellent communication and interpersonal skills for client relationship management. Ability to develop and implement effective business growth strategies.
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LOAN OFFICERS @ CHENI MICROFINANCE LTD

0 Negotiable or Not Mentioned Tanzania 51 days ago gmail.com 10 Applied 7 Pro Applied

Cheni Microfinance Ltd is currently seeking dedicated and professional individuals to fill the position of Loan Officers. The primary responsibility of this role is to manage and oversee the loan application process, including evaluating the creditworthiness of applicants and ensuring that all loan disbursements comply with company policies. We are looking for candidates who are honest, detail-oriented, and capable of maintaining high standards of integrity in their daily operations. Applicants should be prepared to perform field duties and maintain clear documentation for all client interactions.

The successful candidates will be responsible for building and maintaining strong relationships with clients in the Dar es Salaam and Pwani regions. This involves conducting client assessments, providing financial guidance to borrowers, and following up on repayments to minimize delinquency. Applicants must be able to work effectively in a fast-paced environment and contribute to the overall growth of the microfinance institution through excellent customer service and risk management. The role requires proactive problem-solving and the ability to meet targets in a competitive financial landscape.

Key Requirements

Completion of Form Four secondary education up to a University degree. High level of honesty and professional work ethics. Submission of an updated and detailed Curriculum Vitae (CV). Valid introductory letter from your local government office (Serikali ya mtaa). Possession of a National Identification Authority (NIDA) card or number.
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TREASURY OFFICER @ FINCA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 56 days ago finca.co.tz 10 Applied 7 Pro Applied

The Treasury Officer at FINCA plays a crucial role within the Finance and Administration department, located at the Head Office in Dar es Salaam. This position is central to the Treasury unit's operations, managing essential activities such as online payments, branch liquidity support, and fund transfers across various bank accounts. The officer is responsible for providing critical reports to management and external regulators, ensuring that the organization's financial functions remain active and compliant with statutory requirements. Primary duties involve the preparation of daily and monthly liquidity reports, overseeing bank account management, and managing interest accruals for investments and borrowings. The role requires close collaboration with the Payment and Reconciliation unit and the development of payment projections to support budget control and planning. Ideal candidates will hold a degree in Accounting or Finance, with professional certifications like CPA or ACCA being highly valued. Experience in the banking or microfinance sector, specifically within treasury or regulatory reporting, is necessary for success in this role.

Key Requirements

Degree in Accounting or Finance Minimum of 1 year experience in Treasury or Financial and regulatory roles Possession of CPA/ACCA or Chartered Accountancy qualification Possession of ACI Dealing Certificate is an added advantage Strong knowledge of Treasury, Accounting, and Financial management principles
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