Best Talent Reach (BTR) Customer Services Officer (Call Center) (30 Vacancies) at Vunjabei Group

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CUSTOMER SERVICES OFFICER (CALL CENTER) (30 VACANCIES) @ VUNJABEI GROUP

0 Negotiable or Not Mentioned Tanzania 21 days ago vunjabeigroup.com 28 Applied 20 Pro Applied

Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.

Key Requirements

Female or Male candidates below 35 years of age. Strong knowledge and understanding of the betting industry is the number one requirement. Must be fluent in both English and Swahili. Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field. Excellent customer care and communication skills.
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CUSTOMER SERVICES - 20 POSITIONS @ SIMBA CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 33 days ago gmail.com 76 Applied 53 Pro Applied

Simba Cargo is looking for 20 dedicated and energetic individuals to join our team as Customer Service representatives in Dar es Salaam. The successful candidates will be responsible for acting as the primary point of contact for our clients, ensuring their inquiries are handled professionally and their logistical needs are met efficiently. This role involves active listening, problem-solving, and maintaining high levels of customer satisfaction to uphold the company's reputation in the cargo and logistics industry. As a Customer Service officer, you will manage a variety of tasks including responding to customer queries via multiple channels, utilizing Microsoft Office tools to maintain records, and collaborating with other departments to resolve complex issues. Candidates should be fluent in both English and Swahili and possess a background in marketing or business. This is an excellent opportunity for young professionals aged 20 to 35 to grow their careers within a reputable organization. Please note that applications must be submitted by May 23rd, 2026.

Key Requirements

Must have a Diploma or Bachelor's Degree in Marketing, Business, or a related field. Strong ability to listen attentively to customer needs and provide effective solutions. Proficiency in using computers and essential software programs, specifically the Microsoft Office Suite. Excellent communication skills in both English and Swahili, both written and verbal. Age requirement: Must be between 20 and 35 years old.
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CUSTOMER SERVICES – 20 POSITIONS @ SIMBA CARGO TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 31 days ago gmail.com 31 Applied 22 Pro Applied

Simba Cargo Tanzania is seeking 20 dedicated Customer Service professionals to join our dynamic team in Dar es Salaam. The primary responsibility for this role is to provide exceptional support to our clients, ensuring their inquiries and challenges regarding cargo logistics are handled with care and efficiency. Candidates will need to demonstrate strong listening skills and the ability to solve problems effectively while maintaining a professional demeanor at all times.

As a Customer Service representative, you will utilize Microsoft Office tools to manage data and communicate with various departments. Proficiency in both English and Swahili is essential for effective communication with our diverse client base. This role is ideal for energetic individuals between the ages of 20 and 35 who hold a Diploma or Degree in Business or Marketing and are eager to grow their careers within the logistics industry in Tanzania.

Key Requirements

Diploma or Degree in Business, Marketing, or related field Ability to listen carefully and solve customer challenges Good computer skills including Microsoft Office Fluent in both English and Swahili Age between 20 – 35 years
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SALES AND MARKETING LEAD @ T9

0 Negotiable or Not Mentioned Tanzania 12 days ago t9.co.tz 10 Applied 7 Pro Applied

Join our dynamic team at t9 as a Sales and Marketing professional dedicated to leading our market expansion. In this role, you will be instrumental in telling our brand story, capturing new markets, and driving overall business success. We are looking for individuals who are passionate about sales and possess the drive to grow alongside our company. As a member of our sales team, you will utilize your communication and persuasion skills to connect with clients and promote our services. You will be responsible for maintaining high levels of discipline and honesty while leveraging your computer knowledge to manage sales data and outreach. This is a fantastic opportunity to build a career in a fast-paced environment that values growth and professional development.

Key Requirements

Ability to speak and write Swahili fluently. Ability to speak and write English fluently. Must be honest and highly disciplined in professional conduct. Possession of a Form Four or Form Six academic certificate. Excellent communication and interpersonal skills.
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ADMINISTRATOR – RECEPTION, ADMIN & SOCIAL MEDIA @ GARI.COM

0 Negotiable or Not Mentioned Tanzania, Mbezi Beach 39 days ago gmail.com 12 Applied 8 Pro Applied

Gari.com is looking for an Administrator to join our Mbezi Beach team. This role is pivotal in managing our reception area, providing excellent customer service, and handling administrative tasks such as job cards and payments. You will be the face of the company, ensuring every customer feels welcomed and their needs are addressed efficiently. In addition to front-desk duties, you will manage our daily social media content to engage with our community and promote our services.

We are looking for a tech-savvy individual who can learn ERP systems quickly and communicate effectively in both Swahili and English. This is a great opportunity for an organized and honest professional to grow in the automotive service industry. Your role will bridge the gap between administrative excellence and digital presence, helping Gari.com maintain its reputation as a customer-focused automotive fitment centre.

Key Requirements

Diploma/certificate in Business Administration, Communication, or related field Strong Swahili & English communication skills Basic social media/content creation skills Computer literate and able to learn ERP systems quickly Organised, honest, and customer-focused
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CONTENT MODERATOR @ GLOBALPUBLISHERS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago globalpublishers.co.tz 8 Applied 6 Pro Applied

Global Publishers is seeking a young, creative, and passionate graduate to join their team at Global TV as a Content Moderator. This role is designed for an individual who is eager to grow within a leading digital media house and be at the forefront of the digital media revolution. As a Content Moderator, you will be responsible for managing and overseeing content across various social media platforms, ensuring that all output aligns with the company's standards and engages the target audience effectively.

The successful candidate will be expected to leverage their creativity to produce compelling content while utilizing modern AI tools to streamline social media operations. This position requires a strong command of both Swahili and English to ensure all communication is grammatically correct and professional. Based at the Global Group House in Sinza Mori, Dar es Salaam, this role offers an exciting opportunity to work in a fast-paced environment where you can inform, inspire, and empower the community through digital media.

Key Requirements

Must be a young, creative, and passionate graduate eager to grow in the media industry. Proven experience in creating and writing engaging content for Instagram, Facebook, and other social media platforms. Extensive experience using AI tools specifically designed for social media management and content creation. High level of proficiency in using computers, various software applications, and smartphones. Excellent command of both Swahili and English, with the ability to write and speak grammatically correct in both.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 14 Pro Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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CONTENT CREATOR @ MERCY MARAH

0 Negotiable or Not Mentioned Tanzania 33 days ago gmail.com 8 Applied 6 Pro Applied

A healthcare client is seeking a creative and dedicated Content Creator to help expand their digital footprint and online presence. The primary objective of this role is to educate the community on vital healthcare topics while making medical services more visible and accessible to the local population. This position is ideal for a storyteller who can bridge the gap between complex medical information and everyday consumer understanding through engaging social media content.

The successful candidate will be responsible for the end-to-end production of videos and posts, including filming and editing specifically for platforms like Instagram and TikTok. You will be expected to produce high-quality content that adheres to Tanzania’s healthcare advertising guidelines and respects patient privacy at all times. This is a part-time or contract-based role that requires a high level of reliability and the ability to work flexibly as needed by the client.

Key Requirements

Provide a portfolio showing 3+ videos or posts created end-to-end for healthcare or wellness. Demonstrated experience filming and editing high-quality video content on mobile devices. Proficiency in using editing software such as CapCut, InShot, or Premiere Rush. Ability to explain complex medical topics clearly to the community without using jargon. Comprehensive understanding of patient privacy and confidentiality standards.
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GRAPHIC & MOTION DESIGNER @ SELCOM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago selcom.net 5 Applied 1 Casual Applied

Duka.direct, an innovative e-commerce platform under Selcom, is currently looking for a dynamic Graphic and Motion Designer to join their team at the Dar es Salaam HQ. This role is vital for driving the visual presence of the platform, where you will be tasked with designing static graphics for SMS, in-app features, and web platforms. Additionally, you will produce high-impact motion graphics and video clips tailored for social media and advertising campaigns to boost user engagement. The ideal candidate should be comfortable working in a fast-moving environment, supporting the marketing team in narrating the stories of customers, merchants, and riders. A key part of the role involves monitoring conversion data and adjusting design plans weekly to ensure optimal results. If you are a creative individual who thrives on variety—from designing icons to editing TikTok videos—and you possess strong copywriting skills in both English and Swahili, this is the perfect opportunity for you.

Key Requirements

Proficiency in Adobe Photoshop and Illustrator for static design. Competency in Adobe Premiere Pro and After Effects for motion graphics. Strong grasp of visual hierarchy and conversion hacking principles to guide user attention. Proven ability to handle high-volume creative asset production at a high standard. Bilingual proficiency in Swahili and English for creative copywriting tasks.
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