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CUSTOMER SERVICE & RECRUITMENT OFFICER @ SMART HOPE

~300,000 Mentioned Tanzania, Dar es Salaam 21 days ago gmail.com 2345 Views

Smart Hope is looking for a dedicated Customer Service & Recruitment Officer to join our team at the Sinza White Inn office in Dar es Salaam. The primary focus of this role is to manage customer inquiries and oversee the recruitment and training process for domestic staff. You will be responsible for communicating with clients through various channels, including phone calls and messages, to ensure their needs are met effectively. Additionally, you will perform interviews and provide necessary training to domestic workers, ensuring they are well-prepared for their roles. The salary for this position is 300,000/= with a performance-based increase expected after the first four months of service.

In addition to recruitment and training, the officer will handle continuous follow-ups with both clients and employees to maintain high service standards and resolve any emerging challenges. This role requires a proactive individual who is comfortable using mobile technology and social media for business communication. Priority will be given to candidates who reside near the Sinza area. If you have a minimum of a certificate-level education and possess strong communication and persuasive skills, we encourage you to apply before the deadline of April 2nd, 2026. This is an excellent opportunity for a hardworking professional to grow within a dynamic organization.

Key Requirements

Must possess a Certificate or higher level of education. Demonstrated ability to speak and write effectively in English. Strong communication and persuasive skills to interact with clients. Highly hardworking, self-motivated, and disciplined. Proficient in using mobile devices and navigating social media platforms. Capability to conduct professional interviews and staff training sessions. Effective at performing consistent follow-ups with both customers and employees. Skilled at listening to and resolving customer complaints or challenges. Ability to maintain professional relationships with diverse stakeholders. Priority will be given to candidates residing near Sinza, Dar es Salaam.
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BENEFITS ASSOCIATE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 5 days ago solvoglobal.com 560 Views

We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.

Key Requirements

At least 3–5 years of professional experience in HR or administrative roles. Previous experience in Benefits Administration is highly preferred for this role. A strong background in customer service, insurance, or the healthcare industry. Advanced English proficiency with at least 90% fluency in communication. Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word. High level of detail orientation and a proactive approach to problem-solving. Ability to work effectively as a team player in a fast-paced environment. Proven capability to support employees via phone, email, and ticketing systems. Experience managing benefits enrollments and processing plan changes. Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 7 days ago solvoglobal.com 923 Views

Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.

Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.

Key Requirements

High school diploma or equivalent qualification. Advanced or fluent English communication skills (C1 level written and spoken). Strong interpersonal and relationship-building skills. Proven problem-solving abilities and critical thinking. Basic computer skills and proficiency in office software. Ability to multitask and manage time effectively. Previous customer service or call center experience is a plus. Ability to work independently with minimal supervision. Capacity to work effectively as part of a multicultural team. Proactive attitude and a genuine desire to help others.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago solvoglobal.com 579 Views

Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.

Key Requirements

Excellent verbal and written communication skills in English. A customer-focused mindset with a proactive approach to helping others. Strong problem-solving abilities and attention to detail. Previous experience in a customer service or call center environment. Ability to work effectively in a high-pressure BPO setting. Proficiency in basic computer applications and CRM software. High school diploma or equivalent educational background. Strong multitasking and time-management skills. A professional and empathetic attitude when handling client inquiries. Availability to work flexible shifts and weekend hours.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 587 Views

Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.

We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.

Key Requirements

High school diploma or equivalent (college studies are a plus). Advanced or fluent English communication skills (C1 written and spoken). Strong interpersonal and problem-solving skills. Basic computer skills and ability to multitask effectively. Previous experience in customer service or a call center environment. Ability to work independently and as part of a diverse team. Capability to handle inbound and outbound customer inquiries via phone, email, or chat. Proficiency in maintaining detailed and accurate records of customer interactions. Commitment to meeting defined quality and productivity standards. Proactive attitude with a focus on ensuring a positive customer experience.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago solvoglobal.com 425 Views

Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.

This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.

Key Requirements

Advanced English level (C1 proficiency). Minimum 1 year of customer service experience, preferably in a contact center. Strong verbal and written communication skills. Customer-oriented mindset with excellent problem-solving abilities. Comfortable working in fast-paced, high-volume call environments. Basic computer skills and ability to navigate multiple software systems. Availability to work onsite in Nairobi, Kenya is mandatory. Ability to build rapport quickly and ensure a positive customer experience. Proficiency in documenting customer interactions accurately in internal systems. Flexibility to work different shifts, including evenings and weekends.
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SCHEDULER IN TRAINING @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 501 Views

We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.

The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.

Key Requirements

1+ year of experience in healthcare scheduling preferred Call center experience will be considered Fluent in English (both written and spoken) Strong phone etiquette and professional communication skills Exceptional organizational and multitasking abilities Comfortable working in a fast‑paced, dynamic environment Full availability Monday–Sunday for scheduled shifts Ability to align work hours with U.S. Eastern Time Must be located in Kenya and able to work on-site Proficiency in maintaining accurate records and administrative support
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CUSTOMER SERVICE MANAGER @ STRATEGIS INSURANCE TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 13 days ago strategis.co.tz 1509 Views

Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.

The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.

Key Requirements

Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration. Minimum of 3-5 years' experience in the Insurance or Financial Sector. Minimum 2 years of Supervisory or Management experience is an added advantage. Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook. Proven Customer Service Skills and ability to handle customer inquiries effectively. Ability to provide names and contact details of three official referees. Submission of a professionally prepared CV and supporting documents. Capability to lead and develop a customer service team to deliver exceptional experiences. Skills in resolving escalated customer issues and driving continuous improvement. Strong focus on enhancing customer satisfaction, loyalty, and business retention.
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FINANCIAL SERVICES OFFICER (3 POSITIONS) @ TAHEFA COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dodoma 14 hours ago tahefa.co.tz 152 Views

TAHEFA Co. Limited is a legally registered private company in Tanzania involved in diverse economic activities, including the production and distribution of cereal flour, livestock farming, and financial agency services. We are seeking three dedicated Financial Services Officers to join our team at our headquarters in Dodoma. This role is central to our agency banking and mobile money operations, where the successful candidates will facilitate daily transactions and build trust with our clientele.

The officers will be responsible for serving customers in financial transactions such as sending, receiving, and depositing funds. Key duties include ensuring strict compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, maintaining accurate records, and performing daily cash reconciliations. The role also requires providing education to customers regarding financial services and ensuring the safety of all funds and equipment.

Key Requirements

Education of at least Form Four (O-Level) or higher. Computer literacy and proficiency in using smartphones. High level of integrity and attention to detail. Excellent communication and interpersonal skills. Minimum of two (2) years of experience in financial services is an added advantage. Ability to comply with KYC and AML legal requirements. Proficiency in performing daily cash reconciliation. Strong customer service standards and complaint resolution skills. Ability to maintain accurate transaction records and documentation. Capacity to monitor float levels and ensure daily operational sufficiency.
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SALES REPRESENTATIVES (20) @ TALANTAHSOLUTION

~400,000 Mentioned Tanzania, Dar es Salaam 24 days ago gmail.com 2740 Views

Talantahsolution is seeking 20 dynamic and results-oriented Sales Representatives to join their growing team in Dar es Salaam. The primary focus of this role is the distribution and sale of FMCG products, with a specific emphasis on baby diapers. Candidates will be responsible for building strong relationships with retailers and distributors to ensure product visibility and market penetration across the region. The monthly salary for this position is TZS 400,000 per month.

Successful candidates will work closely with the sales management team to develop and implement strategies for reaching monthly sales targets. This role requires a high level of discipline, excellent customer service skills, and a proactive approach to identifying new business opportunities in a competitive market. As a representative of the brand, you will be expected to maintain a professional image and provide detailed feedback on market trends and competitor activities to help the company grow its market share.

Key Requirements

Proven experience in FMCG sales Previous experience selling baby diapers is an added advantage Excellent verbal and written communication skills Minimum education level of Ordinary Level (O-Level) Ability to meet and exceed monthly sales targets Capability to work effectively under pressure and in a fast-paced environment Degree or Diploma in Marketing or Business related field is preferred Strong negotiation and persuasion skills to close deals Ability to conduct market research and identify potential customers Willingness to travel within the Dar es Salaam region to visit retail points
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KEY ACCOUNT EXECUTIVE (KAE) - 40 POSITIONS @ TEF

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago tef.co.tz 199 Views

Tef is looking for 40 dynamic individuals to join their team as Key Account Executives (KAE) in Dar es Salaam. The primary responsibility of this role is to provide and manage the 'Lipa Kwa Simu' payment service through Mixx by Yas for large and medium-sized merchants across Tanzania. This involves onboarding new businesses, ensuring that payment systems are functioning correctly, and providing continuous support to existing merchants to enhance their operational efficiency and the company's overall market presence. Candidates will serve as the essential link between the merchant community and the company, fostering strong professional relationships and driving growth through effective service delivery.

In addition to service implementation, the Key Account Executive is responsible for identifying and resolving any technical or administrative challenges faced by merchants using the LKS system. Success in this role requires a proactive approach to sales and a commitment to achieving targets through a commission-based pay structure complemented by allowances. This position offers a significant opportunity for professional growth in the fintech and sales sectors, particularly for those who are disciplined, self-motivated, and capable of working independently with a high degree of integrity and professionalism. The role involves significant field work and direct interaction with business owners in various sectors.

Key Requirements

Must be aged 18 years or older. Possess a Diploma or Bachelor’s degree in Sales, Business, Business Administration, or a related field. Proven experience in sales and marketing with a track record of meeting targets. Ability to work independently and manage time effectively without constant supervision. Strong discipline and a commitment to maintaining professional integrity. Excellent communication and interpersonal skills for building merchant relationships. Knowledge of mobile payment systems and digital financial services like Mixx by Yas. Problem-solving skills to address and resolve merchant technical challenges. Ability to analyze business needs for large and medium-sized enterprises. Fluency in Swahili and English to effectively communicate with diverse business owners.
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PATIENT SUPPORT ASSOCIATE @ TERALIFE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago teralife.health 547 Views

TERALIFE is seeking a dedicated and proactive individual to join our growing team as a Patient Support Associate. This role is central to our Patient Support Team, focusing primarily on telephonic sales and company-related healthcare activities. The successful candidate will be responsible for initiating outreach calls to patients, providing them with essential assistance, gathering vital health information, and addressing any concerns they may have regarding their ongoing treatments or scheduled appointments. You will serve as a bridge between the patient and our healthcare services, ensuring that every individual feels supported and well-informed through professional communication and empathy.

In addition to telephonic duties, this position involves significant outreach to new partners and field work. You will identify and connect with potential healthcare partners such as medical practitioners, private clinics, and hospitals to expand our network and enhance our patient support services. This role also requires on-ground medical outreach activities, which include visiting local clinics, distributing patient education materials, collecting patient data, and assisting in the organization of medical events. If you have at least one year of experience in the healthcare sector and possess strong communication skills in both English and Swahili, we encourage you to apply for this dynamic opportunity to improve patient care outcomes.

Key Requirements

Minimum of 1 year of experience in tele-calling or field sales, preferably within the healthcare sector. Fluent in both English and Swahili, with excellent verbal and written communication skills. Graduate in any field, with a preference given to candidates with healthcare-related qualifications. Proficiency in MS Office applications, particularly Microsoft Excel and Microsoft Word. Strong interpersonal skills and the ability to empathize with patients’ needs and concerns. Highly organized with excellent time management skills and a keen attention to detail. Willingness to conduct field work for medical outreach, including visiting clinics and hospitals. Ability to build and maintain professional relationships with key stakeholders in the medical field. Experience in managing patient databases and following up on treatment plans. Capability to work independently while meeting targets for outreach calls and partner identification.
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DELIVERY RIDER @ TICKTASK

0 Negotiable or Not Mentioned Kenya, Nairobi 22 days ago ticktask.co.ke 1355 Views

TickTask is actively seeking dedicated and professional Delivery Riders to join our expanding team in Nairobi, Kenya. This role offers a unique opportunity to enter the fast-paced delivery sector with a company that values reliability and hard work. Our structure combines a base retainer with an uncapped commission system, providing a stable foundation and the potential for high earnings based on performance. Riders are responsible for navigating the city efficiently to ensure timely deliveries for our diverse client base.

As a rider for TickTask, you will be part of a dynamic network that supports the growing logistics needs of Kenya. You will handle a variety of delivery tasks daily, ensuring that packages reach their destinations safely and on schedule. The position requires a high level of responsibility, as riders manage their own fuel costs and must maintain their motorcycles in top condition. Earnings can reach up to KES 40,000 per month through our competitive pay structure. Join us to build your career in the logistics industry and grow with one of the most promising delivery platforms in the region.

Key Requirements

Must own a personal motorcycle for delivery purposes Possession of a valid and up-to-date driving license A current and valid Good Conduct Certificate is mandatory Willingness and ability to be responsible for all fuel costs Extensive knowledge of Nairobi's roads and navigation Proven ability to manage time effectively to meet delivery deadlines Strong communication skills for interacting with customers and dispatchers Commitment to adhering to all safety protocols and traffic regulations Proficiency in using smartphone applications for navigation and tracking Physical stamina to handle long hours of riding and package handling
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IT SUPPORT @ TRANSAFRICA MOTORS LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago transafricamotors.com 366 Views

Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.

Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.

Key Requirements

Hold a Diploma or Degree in IT, Computer Science, or a related field. Proven experience in Windows environments and technical troubleshooting. Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs. Hands-on experience with Active Directory and user account management. Proficiency in hardware support for desktops, laptops, and printers. Knowledge and application of basic cybersecurity practices. Strong analytical skills to diagnose and resolve software and hardware incidents. Excellent communication skills for providing user support and technical training. Ability to work independently and collaboratively within a team environment. Willingness to stay updated with the latest technological trends and advancements.
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COLLECTION OFFICER (1 POSITION) @ TRIPLE A FINANCE LIMITED

0 Negotiable or Not Mentioned Tanzania 9 days ago alphanamata.co.tz 1086 Views

Triple A Finance Limited is seeking a dedicated Collection Officer to manage and recover outstanding debts. This role involves contacting clients with overdue accounts, negotiating payment plans, and ensuring that all collections are handled in a lawful and professional manner. You will play a critical role in maintaining the company’s cash flow and minimizing financial losses due to non-payment.

As a Collection Officer, you must have a thorough understanding of debt collection laws and business practices. You will work closely with the credit and legal departments to resolve complex payment issues and maintain detailed records of all collection activities. We are looking for a persistent, empathetic, and highly organized professional with a Certificate in Law or Business to join our team and contribute to our financial success.

Key Requirements

Certificate in Law or Business Proven negotiation and conflict resolution skills Knowledge of debt collection laws and regulations Strong verbal and written communication skills Persistence and high level of motivation Ability to maintain professional ethics and empathy Strong organizational and administrative skills Proficiency in tracking and recording debt status Ability to work under pressure to meet targets Excellent analytical and problem-solving skills
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INSURANCE OFFICER (1 POSITION) @ TRIPLE A FINANCE LIMITED

0 Negotiable or Not Mentioned Tanzania 9 days ago alphanamata.co.tz 1131 Views

Triple A Finance Limited is looking for a qualified Insurance Officer to manage and oversee our insurance-related services and products. You will be responsible for providing expert advice to clients regarding various insurance options, ensuring they receive the best coverage tailored to their specific needs. The role requires a high level of integrity and a deep understanding of insurance principles and regulations within the financial services sector.

Your day-to-day tasks will involve processing insurance applications, handling claims inquiries, and maintaining accurate records of policyholders. You will collaborate with the credit and risk departments to assess potential insurance risks and ensure compliance with industry standards. If you are a motivated professional with a Certificate of Proficiency (COP) and a passion for excellence in the insurance field, we invite you to apply and grow with our team.

Key Requirements

Certificate of Proficiency (COP) in Insurance In-depth knowledge of insurance products and services Excellent customer service and advisory skills Strong attention to detail in document processing Ability to explain complex insurance terms to clients Strong organizational and record-keeping skills High level of professional integrity and ethics Ability to assess and manage insurance risks Proficiency in administrative and database software Effective communication skills in both English and Swahili
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SALES OFFICER (50 POSITIONS) @ UNION BAY GROUP (UNI NBAY COMPANY LIMITED)

~400,000 Mentioned Tanzania 1 day ago unionbaygroup.co.tz 499 Views

Union Bay Group is currently seeking energetic and motivated individuals to fill fifty Sales Officer positions. In this role, successful candidates will be responsible for identifying potential leads, engaging with customers to promote products or services, and closing sales to meet organizational targets. You will be expected to represent the company with professionalism and build lasting relationships with clients to ensure business growth and customer satisfaction. Salary: 400,000 TZS (gross) + commission.

As a Sales Officer, you will work within a dynamic team environment where clear communication and a proactive attitude are highly valued. Candidates should be comfortable working in a fast-paced setting and demonstrate a strong desire to succeed in the sales industry. This is an excellent opportunity for individuals looking to develop their career in sales while earning a competitive base salary and performance-based commissions. The role requires a basic understanding of sales techniques and the ability to adapt to diverse customer needs.

Key Requirements

Demonstrate confident communication skills in both written and verbal interactions. Possess at least a basic level of experience in sales or a customer-facing role. Ability to meet and exceed monthly sales targets and performance metrics. Strong negotiation and persuasion skills to effectively close business deals. Excellent interpersonal skills to build and maintain strong client relationships. Capability to work independently with minimal supervision and as part of a team. Proficiency in basic computer applications such as Microsoft Office and email. High school diploma or equivalent; a degree in marketing or business is an added advantage. Fluency in Swahili and English to cater to a diverse customer base. Proactive attitude towards identifying new business opportunities and lead generation. Maintaining a professional appearance and demeanor at all times when representing the company. Ability to handle customer inquiries and resolve complaints in a professional manner.
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RELATIONSHIP MANAGER - CORPORATE BANKING @ UNITED BANK FOR AFRICA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago ubagroup.com 762 Views

UBA is looking for a dynamic Relationship Manager for the Corporate Banking division to drive revenue growth and manage high-value client portfolios. The role involves identifying corporate client needs, providing tailored financial solutions, and ensuring excellent service delivery. The Relationship Manager will act as the bridge between the bank and its corporate partners, ensuring sustainable business growth and long-term loyalty.

The successful candidate will be expected to conduct regular market research to identify potential corporate clients and monitor industry trends. Emphasis is placed on credit quality and risk management within the portfolio. This position offers a rewarding career path for professionals dedicated to excellence in corporate financial services and relationship building within the Tanzanian market.

Key Requirements

Bachelor’s degree in Business Administration, Finance, or relevant field. Professional certification in banking or finance is an advantage. Minimum of 5 years experience in corporate relationship management. Proven ability to meet and exceed sales targets. In-depth knowledge of corporate banking products and services. Strong financial analysis and credit appraisal skills. Excellent negotiation and client-facing skills. Ability to build and maintain a diverse portfolio of corporate clients. Understanding of the Tanzanian economic and business environment. Strong interpersonal and networking capabilities.
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CUSTOMER SERVICE OFFICER (SHIPPING & LOGISTICS) @ XERIN AIR CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago gmail.com 282 Views

Xerin AIR CARGO is currently seeking a dedicated and professional Customer Service Officer specializing in Shipping and Logistics to join our team in Dar es Salaam. The successful candidate will play a pivotal role in connecting destinations and empowering businesses by managing the front-line interactions with our valued clients. Primary responsibilities include handling a high volume of customer inquiries, providing real-time shipment updates, and ensuring that all cargo movements are tracked accurately from origin to destination.

In this role, you will coordinate closely with operational teams to streamline air and sea cargo processes. We are looking for an individual with at least two years of experience in the logistics industry who possesses a deep understanding of freight operations and exceptional communication skills. You must be prepared to work in a fast-paced environment and handle pressure with grace, ensuring that every shipment is managed with the utmost care and efficiency to meet our service standards.

Key Requirements

2+ years of experience in Logistics or Freight forwarding. In-depth knowledge of Air and Sea Cargo operations. Strong verbal and written communication skills. Ability to work effectively under high-pressure environments. Proficiency in tracking systems and logistics software. Detail-oriented approach to cargo documentation and coordination. Excellent problem-solving skills to handle operational delays. Proven ability to manage customer inquiries and provide timely updates. Ability to multitask and prioritize urgent shipping tasks. Professional attitude and commitment to customer satisfaction.
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LOAN OFFICER (1 POSITION) @ ZANZIBAR SCHOOL OF HEALTH

0 Negotiable or Not Mentioned Tanzania, Zanzibar 2 hours ago zsh.ac.tz 21 Views

Zanzibar School of Health (ZSH), known as the "Chuo Bora cha Afya" where dreams become reality, is seeking a dedicated professional to fill the position of Loan Officer. The institution is committed to providing high-quality health education and requires a mature individual to manage student financial affairs and loan processes. This role is vital for supporting our students' academic journeys by ensuring their financial queries and loan applications are handled with the utmost professionalism and efficiency. The successful candidate will join a dynamic team in a vibrant educational environment focused on excellence and student success.The Loan Officer will be responsible for assessing student eligibility for loans, maintaining accurate financial records, and providing exceptional customer service to our diverse student body. Applicants should be prepared to work independently while demonstrating strong organizational skills. As this role involves significant interaction with young students, a patient and customer-oriented approach is essential. The position requires a candidate who can balance administrative duties with the interpersonal demands of an academic setting, ensuring that all financial operations align with the school's standards and regulatory requirements.

Key Requirements

Bachelor degree in finance, business, accounting or economics Self-motivated and independent working Willing to handle young students appropriately Working experience of at least two years in an institution or company Matured with satisfactory customer oriented skills Proficient in managing student financial records and loan processing Strong analytical skills for assessing loan eligibility and risk Excellent verbal and written communication skills High level of integrity and ethical standards in financial management Advanced proficiency in Microsoft Excel and relevant financial software
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ISLAND MANAGER @ CHUMBE ISLAND

0 Negotiable or Not Mentioned Tanzania, Zanzibar 31 days ago chumbeisland.com 2822 Views

Chumbe Island Coral Park is seeking a passionate and dedicated Island Manager to oversee its award-winning eco-tourism operations in Zanzibar. This prestigious role involves managing a world-renowned destination known for its commitment to conservation and sustainable tourism practices. The successful candidate will be responsible for leading the daily activities of the island, ensuring seamless hospitality services while safeguarding the protect

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CUSTOMER SERVICE HEAD @ PRECISIONE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 30 days ago precisione.com 2628 Views

Precisione is looking for a dedicated and experienced Customer Service Head to lead our customer support department toward achieving service excellence. As the head of this department, you will be responsible for defining service standards, mentoring the support team, and ensuring that every client interaction reflects our company's values. You will serve as the primary point of contact for complex customer inquiries and work diligently to resolv

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FOOD & BEVERAGE DIRECTOR @ SERENA HOTEL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 20 days ago serenahotels.com 1807 Views

Dar es Salaam Serena Hotel is seeking a qualified and visionary professional to take on the role of Food & Beverage Director. This key leadership position is responsible for overseeing all aspects of the hotel's dining operations, including restaurants, bars, banqueting, and room service. The successful candidate will focus on driving innovative dining concepts and enhancing guest experiences to maintain the high standards associated with the Ser

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BUSINESS DEVELOPMENT EXECUTIVE – TOURS & TRAVEL @ CAREER CURVE CONSULTANTS

~50,000 Mentioned Kenya, Nairobi 4 days ago careercurveconsultants.co.ke 283 Views

Our client, a fast-growing tours and travel company, is seeking a dynamic Business Development Executive to join their team in Nairobi. The successful candidate will be responsible for identifying and securing new business opportunities from both corporate and individual clients, promoting diverse travel packages, and holiday experiences. This role involves generating high-quality leads through networking and digital platforms, preparing persuasive sales pitches, and negotiating contracts to consistently meet or exceed revenue targets. Salary for this position ranges from Ksh. 50,000 to 80,000 based on experience.

In addition to sales activities, the Executive will be expected to maintain strong long-term relationships with travel partners and stay ahead of emerging industry trends and competitor activities. This position offers a competitive salary plus an attractive commission structure, providing significant incentives for high performance. It is an excellent opportunity for a travel-passionate professional to gain extensive industry exposure and career growth within a high-growth environment. Candidates will work closely with the marketing team to ensure brand alignment and market penetration in the competitive Kenyan tourism sector.

Key Requirements

Diploma or Degree in Business, Marketing, Tourism, or a related field of study. A minimum of 2 years of professional experience specifically in tours and travel sales or business development. A proven and verifiable track record of hitting or exceeding monthly and annual sales targets. Strong networking, negotiation, and relationship-building skills to manage diverse client portfolios. A self-driven, proactive, and results-oriented mindset with the ability to work independently. Proficiency and familiarity with CRM tools and the Microsoft Office Suite for reporting and tracking. Ability to identify and secure new business opportunities for both corporate and individual client segments. Excellent communication skills with the ability to deliver persuasive sales pitches and formal proposals. Deep knowledge of regional travel trends, international destinations, and competitor market activity. Exceptional organizational skills to manage multiple leads and client requirements simultaneously.
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HOUSEKEEPING SUPERVISOR / MANAGER @ KWAYDATIVA 22

0 Negotiable or Not Mentioned Tanzania, Zanzibar 9 days ago gmail.com 768 Views

kwaydativa 22 is seeking a dedicated and experienced Housekeeping Supervisor / Manager to join our team in Paje, Zanzibar. The successful candidate will be responsible for overseeing all housekeeping operations, specifically focusing on staff accommodation. This role involves managing daily cleaning routines, ensuring high standards of hygiene and maintenance, and supervising the housekeeping staff to ensure a comfortable living environment for employees.

Beyond basic cleaning oversight, the Housekeeping Supervisor / Manager will coordinate necessary repairs, manage room allocations, and track occupancy levels. They will be the primary point of contact for staff concerns regarding their housing. Candidates should possess strong organizational skills and have at least 8 years of relevant experience in the hospitality or facilities management sector. The role requires a proactive approach to safety standards and the ability to maintain efficient operations in a dynamic environment.

Key Requirements

Diploma/Degree in Hospitality, Facilities Management, or related field 8 years’ experience plus in housekeeping or facility management Strong organizational and communication skills Ability to manage daily housekeeping and staff housing operations Expertise in cleanliness, maintenance, and safety standards Proficiency in coordinating repairs and handling staff concerns Experience with room allocations and occupancy management Strong leadership skills to oversee and motivate a team Attention to detail in facility inspections and inventory control Ability to work independently and handle high-pressure situations
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SALES ASSOCIATE (B2B FMCG) @ MORSAN HR CONSULTING

~30,000 Mentioned Kenya, Nairobi 8 days ago morsanhr.co.ke 661 Views

Our client, a fast-growing B2B food distribution company based in Nairobi, is seeking a driven Sales Associate to join their expanding team. The company focuses on providing SMEs, including independent restaurants and corporate clients, with reliable access to essential FMCG consumables through an efficient and streamlined distribution network. The salary for this position is KES 30,000 – 35,000 (Gross) per month.

The successful candidate will be responsible for the full sales cycle, from identifying new B2B customers to managing client onboarding and maintenance. This field-based role requires someone comfortable with prospecting, pitching, and negotiating to meet revenue growth targets. Key activities include lead generation through market visits, cold calling, and using CRM tools to track performance and gather market insights regarding pricing and competition.

Key Requirements

2–4 years’ experience in sales or business development (FMCG preferred) Proven track record in B2B sales and closing deals Experience in hospitality or retail sectors is an added advantage Strong negotiation, persuasion, and communication skills Ability to manage the entire sales cycle independently Familiarity with CRM systems and reporting tools Highly organized, self-motivated, and target-driven Comfortable working in a field sales environment Ability to generate leads through cold calling and market visits Proficiency in market research and gathering competitor insights Strong interpersonal skills to maintain long-term client relationships
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HOTEL SUPERVISOR - 1 POSITION @ TELEPOLIS VILLAGE HOTEL

0 Negotiable or Not Mentioned Kenya, Bomet 9 days ago gmail.com 831 Views

We are looking for a qualified Hotel Supervisor to oversee the daily operations of Telepolis Village Hotel and ensure a high standard of service for our guests. The supervisor will be responsible for managing staff performance, coordinating between various departments, and maintaining a welcoming atmosphere across the property. You will play a crucial role in maintaining the hotel's reputation by ensuring that all guest needs are met and operational goals are achieved.

The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.

Key Requirements

Diploma in Hotel Management / Catering / Housekeeping or related Substantial relevant work experience in a supervisory role Strong leadership and team management skills Excellent communication and interpersonal abilities In-depth knowledge of hotel operations, including front desk and housekeeping Proven ability to handle guest complaints and resolve issues professionally Experience in staff scheduling and performance monitoring Proficiency in hotel management software and basic computer tools High level of integrity and professional ethics Ability to train, mentor, and motivate junior staff members
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SPANISH-SPEAKING CUSTOMER SUPPORT REPRESENTATIVE (MID-LEVEL) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 20 days ago solvoglobal.com 884 Views

Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict

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STORES & LOGISTICS COORDINATOR @ GREAT PLAINS CONSERVATION

0 Negotiable or Not Mentioned Kenya 17 days ago greatplainsconservation.com 309 Views

Great Plains Conservation is hiring a Stores & Logistics Coordinator to manage inventory and logistics across our expanding network of camps and lodges in Kenya. This role is essential for ensuring that all sites are properly stocked and that materials are moved efficiently between locations to support daily hospitality operations.

The successful candidate will be responsible for implementing robust inventory controls and coordinating logistics

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HOD-TENTED (CAMPING) DIVISION @ EXPERT CONSULTANCY

~4,500,000 Mentioned Tanzania, Arusha 30 days ago expertconsultancy.co.tz 2310 Views

The Head of Department for the Tented (Camping) Division is a senior leadership role responsible for the comprehensive management and performance of all camping and tented operations. Based in Arusha, the successful candidate will ensure operational excellence, rigorous cost control, and high levels of guest satisfaction across all field activities. This role involves overseeing day-to-day operations, conducting regular field visits, and maintain

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