Best Talent Reach (BTR) Customer Service Officer (Shipping & Logistics) at Xerin AIR CARGO

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CUSTOMER SERVICE OFFICER (SHIPPING & LOGISTICS) @ XERIN AIR CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 62 days ago gmail.com 6 Applied 4 Pro Applied

Xerin AIR CARGO is currently seeking a dedicated and professional Customer Service Officer specializing in Shipping and Logistics to join our team in Dar es Salaam. The successful candidate will play a pivotal role in connecting destinations and empowering businesses by managing the front-line interactions with our valued clients. Primary responsibilities include handling a high volume of customer inquiries, providing real-time shipment updates, and ensuring that all cargo movements are tracked accurately from origin to destination.

In this role, you will coordinate closely with operational teams to streamline air and sea cargo processes. We are looking for an individual with at least two years of experience in the logistics industry who possesses a deep understanding of freight operations and exceptional communication skills. You must be prepared to work in a fast-paced environment and handle pressure with grace, ensuring that every shipment is managed with the utmost care and efficiency to meet our service standards.

Key Requirements

2+ years of experience in Logistics or Freight forwarding. In-depth knowledge of Air and Sea Cargo operations. Strong verbal and written communication skills. Ability to work effectively under high-pressure environments. Proficiency in tracking systems and logistics software.
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CUSTOMER SERVICE/ CLIENT LIAISON OFFICER @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 67 days ago skillupadvisory.co.tz 9 Applied 6 Pro Applied

Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.

The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred
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CUSTOMER SERVICE OFFICER - LOGISTICS @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 64 days ago skillupadvisory.co.tz 11 Applied 8 Pro Applied

Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.

The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred
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ICD DOCUMENTATION CLERK (EMPTY CONTAINER LOADING) @ RRBS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 63 days ago rrbs.co.tz 15 Applied 11 Pro Applied

The ICD Documentation Clerk (Empty Container Loading) role at rrbs is a critical position focused on the streamlined management of logistics documentation within an Inland Container Depot setting. Based in Kurasini, Dar es Salaam, the successful candidate will be responsible for ensuring that all paperwork, including Equipment Interchange Receipts (EIR), Delivery Orders, and Gate Passes, are processed accurately and efficiently. This role serves as a bridge between physical operations and administrative compliance, ensuring that every container movement adheres to the strict standards set by the Tanzania Ports Authority and the Tanzania Revenue Authority.

Beyond documentation, the clerk will play a pivotal role in coordinating with yard supervisors and truck drivers to facilitate the smooth loading of empty containers. This involves real-time supervision of loading activities, maintaining precise records, and generating daily operational reports to keep management informed. The position requires a detail-oriented individual who can handle high-pressure environments while maintaining clear communication with shipping lines and internal operations teams to ensure seamless container dispatch and logistics flow.

Key Requirements

Diploma or Degree in Logistics, Shipping, or Supply Chain Management. Previous experience in an ICD, port, or freight forwarding environment is an added advantage. Strong attention to detail for verifying documents like EIR and Delivery Orders. Computer literacy with proficiency in Excel and logistics systems. Excellent coordination and communication skills for operational teamwork.
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EXPORT MANAGER (1 POSITION) @ USANGU

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 69 days ago usangu.co.tz 14 Applied 10 Pro Applied

Usangu is seeking a highly experienced Export Manager to oversee and coordinate the international shipment of goods. The ideal candidate will have over four years of specialized experience within the transport and logistics industry, ensuring all export activities comply with legal requirements and company policies. This role requires a strategic thinker who can manage complex logistics operations while maintaining high standards of safety and efficiency. In this position, you will be responsible for managing relationships with stakeholders, utilizing SAP systems for tracking, and leading a team to achieve operational excellence. Your deep knowledge of the Tanzanian transport sector and existing industry networks will be crucial for success.

Key Requirements

4+ years’ experience in Transport and logistic industry Experience in SAP system Ability to work independently and in a team Knowledge of safety procedures Strong network with Transport and logistic industry
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SHIPPING OFFICER @ WAKAWAKA AFRICA

0 Negotiable or Not Mentioned Tanzania 28 days ago wakawaka-africa.com 10 Applied 7 Pro Applied

Wakawaka Africa is seeking a proactive Shipping Officer to manage and coordinate our shipping and logistics operations. You will be responsible for overseeing the movement of cargo both locally and internationally, ensuring that all shipments are tracked and delivered according to scheduled timelines. This role requires close collaboration with shipping lines, freight forwarders, and other logistics partners to facilitate smooth transitions and resolve any operational issues. Your ability to manage complex schedules will be vital to our service delivery.

The successful candidate will prepare all necessary shipping and transport documentation and provide accurate cost calculations and quotations to our clients. By maintaining professional relationships with various stakeholders and staying updated on shipping industry trends, you will help uphold Wakawaka Africa's reputation for reliability and satisfaction. If you are a detail-oriented professional with a passion for maritime and port management, we invite you to join our growing team and contribute to our mission of excellence.

Key Requirements

Certificate, Diploma, or Degree in Shipping and Port Management or related fields. At least 1 year of professional experience in shipping and logistics. Comprehensive knowledge of local and international shipping procedures. Proven ability to coordinate complex cargo movements and shipment schedules. Proficiency in preparing detailed transport and shipping documentation.
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ASSISTANT CLIENT RELATIONSHIP MANAGER @ FREIGHT FORWARDERS TANZANIA

0 Negotiable or Not Mentioned Tanzania, Mbagala 55 days ago ffwdt.co.tz 11 Applied 8 Pro Applied

Freight Forwarders Tanzania is looking for a dedicated Assistant Client Relationship Manager to join their dynamic team at the CFS facility in Mbagala. As a leading clearing and forwarding company, we specialize in sea, air, and road freight, as well as warehousing and customs clearance. This role is pivotal in maintaining strong client bonds and ensuring seamless logistics operations within the busy transport sector.

The successful candidate will be responsible for managing client accounts and navigating complex challenges within the clearing and freight forwarding industry. You will work closely with various departments to ensure customer satisfaction and operational efficiency. This is a great opportunity for a professional looking to grow within a reputable logistics firm while handling tasks related to road, sea, and air freight logistics.

Key Requirements

Bachelor's Degree in Clearing and Freight Forwarding. Minimum of 4 years' experience in the field. Proven experience in handling difficult customers. Strong skills in solving CRM challenges. In-depth knowledge of customs clearance procedures.
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CLIENT RELATIONSHIP OFFICER @ FREIGHT FORWARDERS TANZANIA

0 Negotiable or Not Mentioned Tanzania 18 days ago ffwdt.co.tz 20 Applied 14 Pro Applied

Freight Forwarders Tanzania is seeking a dedicated and proactive Client Relationship Officer to join our professional logistics team. In this pivotal role, you will be responsible for bridging the gap between our esteemed clients and our internal operations team, ensuring that all logistics needs are met with precision and excellence. Your primary focus will be to manage and strengthen relationships with both existing and potential clients, acting as their main point of contact for inquiries and service updates. Beyond relationship management, the successful candidate will oversee and coordinate essential logistics activities, including declarations and port operations. You will be tasked with ensuring all documentation is accurate and fully compliant with national and international regulations. By collaborating closely with internal departments, you will help streamline operations and provide effective solutions to complex logistical problems, thereby enhancing overall client satisfaction and operational efficiency.

Key Requirements

At least 3 years of working experience in freight forwarding or a related industry. Strong knowledge and hands-on experience in Declarations. Proficiency in Port Operations and Logistics processes. Excellent communication and interpersonal skills for client engagement. Demonstrated ability to manage client relationships and deliver high-quality customer service.
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LOGISTICS OFFICER (1 POSITION) @ SOUTHERN LINK LIMITED

0 Negotiable or Not Mentioned Tanzania 12 days ago gmail.com 14 Applied 10 Pro Applied

Southern Link Limited is seeking a dedicated Logistics Officer to join their dynamic team. The successful candidate will be responsible for sourcing and securing transport tenders, identifying new business opportunities, and actively marketing the company’s logistics services to expand the customer base. This role requires a proactive individual capable of driving growth while maintaining high service standards in a competitive transport environment.

In addition to business development, the Logistics Officer will oversee daily operations, including monitoring trucks in transit to ensure the timely and safe delivery of cargo. The role involves meticulous record-keeping, preparation of detailed operational reports, and ensuring full compliance with all relevant transport regulations. Reporting directly to the Logistics Manager, the candidate will play a vital role in coordinating transport logistics and meeting organizational objectives through efficient resource management.

Key Requirements

Bachelor’s Degree in Logistics, Transport Management, Procurement, Business Administration, Marketing or related field. 3–5 years’ experience in logistics or transport operations. Strong communication and coordination skills. Proven ability to source and secure transport tenders and new business opportunities. Experience in marketing company logistics services and growing a customer base.
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IMPORT SUPERVISOR - 1 POST @ KPR CONSULTANCY

0 Negotiable or Not Mentioned Tanzania, Chalinze 61 days ago kprconsultancy.co.tz 8 Applied 6 Pro Applied

Kpr Consultancy is recruiting an Import Supervisor on behalf of their client based in Chalinze. This critical role involves overseeing the logistics and shipping operations to ensure that all goods entering the country are processed efficiently and in compliance with local regulations. The supervisor will be responsible for coordinating with international suppliers, clearing agents, and various regulatory authorities to facilitate the smooth delivery of imports. Candidates should have a strong background in international trade and a deep understanding of the shipping industry to manage the complexities of cross-border logistics.

Key duties include ensuring that all import documentation meets the legal requirements of the Tanzania Revenue Authority (TRA), the Tanzania Bureau of Standards (TBS), and other relevant bodies like the TMDA. The successful candidate will use their expertise in logistics software and Microsoft Office to maintain accurate records and track shipments. This position requires a proactive individual with at least three to five years of experience who can work effectively in a fast-paced consultancy environment to meet delivery deadlines and maintain operational standards.

Key Requirements

Bachelor's degree or Diploma in Logistics, International Trade, or Supply Chain Management. A minimum of 3-5 years of professional experience in shipping or logistics operations. Proven experience specifically in import and export management. Strong communication and coordination skills to manage multiple stakeholders. Proficiency in using logistics software and Microsoft Office tools like Excel and Word.
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