HOTEL SUPERVISOR - 1 POSITION @ TELEPOLIS VILLAGE HOTEL
We are looking for a qualified Hotel Supervisor to oversee the daily operations of Telepolis Village Hotel and ensure a high standard of service for our guests. The supervisor will be responsible for managing staff performance, coordinating between various departments, and maintaining a welcoming atmosphere across the property. You will play a crucial role in maintaining the hotel's reputation by ensuring that all guest needs are met and operational goals are achieved.
The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.
The successful candidate must possess strong leadership skills and the ability to make quick, effective decisions. You will also be involved in administrative tasks, such as reporting and inventory management, while ensuring compliance with health and safety regulations. This role is based in Kiptenden, Bomet, and requires a professional with a deep understanding of hospitality management and service excellence.
Key Requirements
Diploma in Hotel Management / Catering / Housekeeping or related
Substantial relevant work experience in a supervisory role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
In-depth knowledge of hotel operations, including front desk and housekeeping
Proven ability to handle guest complaints and resolve issues professionally
Experience in staff scheduling and performance monitoring
Proficiency in hotel management software and basic computer tools
High level of integrity and professional ethics
Ability to train, mentor, and motivate junior staff members