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BIKE RIDER (TALABAT PROJECT) @ SETO EMPLOYMENT

0 Negotiable or Not Mentioned Kenya 20 days ago gmail.com 1245 Views

We are currently seeking professional and experienced Bike Riders to join our delivery team for the prestigious Talabat project in Dubai, United Arab Emirates. This role is specifically open to candidates from Uganda, Kenya, Ghana, and Cameroon. As a delivery rider, you will be responsible for transporting items and meals to customers across Dubai, ensuring timely delivery and excellent customer service. This is an urgent hiring phase with limited positions available for dedicated individuals ready to relocate. The position offers several competitive benefits, including a guaranteed UAE residency employment visa and fast-tracked processing of your application. Earnings are calculated based on productivity, with a rate of 7.50 AED per order delivered. Additionally, the company provides accommodation support until your official UAE bike license is issued. This is an excellent opportunity for those with professional riding experience looking to build a career with the top delivery team in the UAE.

Key Requirements

Attend and pass the recruitment interview Ability to read and follow GPS or Google Maps effectively Possess conversational English for customer service interactions Professional experience as a motorcycle rider Valid motorbike driving license is required Willingness to relocate to Dubai, United Arab Emirates Maintaining a clean and professional appearance Strong commitment to road safety and traffic regulations Ability to work flexible hours in a fast-paced environment Excellent time management and punctuality
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BILLING SUPERVISOR @ SILENT OCEAN

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago silentocean.com 2584 Views

KICD is seeking a competent Billing Supervisor to manage the financial documentation and revenue collection processes at our newly established inland terminal near the Dar es Salaam Port. The Billing Supervisor ensures that all services provided to clients—including storage, handling, and clearing—are accurately invoiced and processed in a timely manner to maintain the depot's financial health.

This position involves close collaboration with the operations team to verify service logs and with the finance department to reconcile accounts. The ideal candidate will be a detail-oriented professional capable of managing a billing team while ensuring compliance with Tanzanian customs and tax regulations. You will contribute to the efficiency of one of the region's most modern inland container depots.

Key Requirements

Bachelor’s Degree in Accounting, Finance, or a business-related field. At least 3 years of experience in billing or financial supervision, preferably in logistics. Strong understanding of port tariffs and inland container depot billing structures. Advanced proficiency in Microsoft Excel and specialized accounting software. High degree of accuracy and attention to detail in data entry. Ability to lead and mentor a team of billing clerks. Knowledge of Tanzanian tax laws and customs procedures. Strong analytical skills for reconciling complex accounts. Excellent organizational and time-management abilities. Effective communication skills for dealing with clients and internal stakeholders.
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CUSTOMER SERVICE OFFICER @ SILENT OCEAN (KICD)

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago silentocean.com 3072 Views

The Customer Service Officer will serve as the primary point of contact for clients using the Kilimanjaro Inland Container Depot. You will handle inquiries, resolve issues related to container status, and ensure that customers receive a modern, high-quality service experience. This role is crucial for building the reputation of our newly opened terminal near the Dar es Salaam Port.

We are looking for innovative and competent candidates who can demonstrate excellent interpersonal skills. You will work closely with the documentation and yard teams to provide accurate information to importers and exporters. Note that no salary information was included in the hiring notice; inquiries regarding compensation should be addressed during the recruitment process.

Key Requirements

Excellent verbal and written communication skills in English and Swahili. Diploma or Degree in Business Administration, Marketing, or related field. Prior experience in customer service within the logistics or shipping industry. Ability to remain calm and professional under pressure or when handling complaints. Strong multitasking abilities to manage multiple client accounts. Proficiency in Microsoft Office, particularly Excel and Word. Basic understanding of import/export documentation and port procedures. Proactive problem-solving skills to assist clients effectively. Strong interpersonal skills to work within a diverse team. High level of integrity and professional ethics.
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CUSTOMER SERVICE/ CLIENT LIAISON OFFICER @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago skillupadvisory.co.tz 1002 Views

Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.

The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred Strong interpersonal and communication skills to manage client relationships effectively Ability to work in a fast-paced environment and meet strict deadlines Proficiency in Microsoft Office Suite, specifically Excel and Outlook High level of accuracy and attention to detail in logistical documentation Proactive problem-solving skills to address client inquiries and logistics delays
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CUSTOMER SERVICE OFFICER - LOGISTICS @ SKILLUP ADVISORY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago skillupadvisory.co.tz 781 Views

Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.

The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.

Key Requirements

Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field 2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry Proven experience in shipment tracking and client communication Experience preparing quotations and handling customer follow-up processes Previous experience in a customer support / client liaison role is highly preferred Strong interpersonal skills with the ability to build rapport with diverse clients Excellent written and verbal communication skills in English and Swahili Proficiency in Microsoft Office Suite, particularly Excel for data tracking Ability to multi-task and manage time effectively in a high-pressure environment Strong problem-solving abilities to resolve shipment and delivery issues promptly
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CUSTOMER SERVICE & RECRUITMENT OFFICER @ SMART HOPE

~300,000 Mentioned Tanzania, Dar es Salaam 21 days ago gmail.com 2345 Views

Smart Hope is looking for a dedicated Customer Service & Recruitment Officer to join our team at the Sinza White Inn office in Dar es Salaam. The primary focus of this role is to manage customer inquiries and oversee the recruitment and training process for domestic staff. You will be responsible for communicating with clients through various channels, including phone calls and messages, to ensure their needs are met effectively. Additionally, you will perform interviews and provide necessary training to domestic workers, ensuring they are well-prepared for their roles. The salary for this position is 300,000/= with a performance-based increase expected after the first four months of service.

In addition to recruitment and training, the officer will handle continuous follow-ups with both clients and employees to maintain high service standards and resolve any emerging challenges. This role requires a proactive individual who is comfortable using mobile technology and social media for business communication. Priority will be given to candidates who reside near the Sinza area. If you have a minimum of a certificate-level education and possess strong communication and persuasive skills, we encourage you to apply before the deadline of April 2nd, 2026. This is an excellent opportunity for a hardworking professional to grow within a dynamic organization.

Key Requirements

Must possess a Certificate or higher level of education. Demonstrated ability to speak and write effectively in English. Strong communication and persuasive skills to interact with clients. Highly hardworking, self-motivated, and disciplined. Proficient in using mobile devices and navigating social media platforms. Capability to conduct professional interviews and staff training sessions. Effective at performing consistent follow-ups with both customers and employees. Skilled at listening to and resolving customer complaints or challenges. Ability to maintain professional relationships with diverse stakeholders. Priority will be given to candidates residing near Sinza, Dar es Salaam.
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LEGAL CLERK @ SMART STAFFING SUPPORT

0 Negotiable or Not Mentioned Kenya, Nairobi 8 days ago smartstaffingsupport.com 792 Views

Smart Staffing Support is seeking a dedicated and detail-oriented Legal Clerk to join our dynamic team on-site in Nairobi, Kenya. This role is ideal for a professional looking to grow their legal career within a collaborative and supportive environment. The successful candidate will be responsible for providing essential administrative and legal support to ensure the smooth operation of legal processes, based at our offices in Westlands, Waiyaki Way, Mirage Towers.

We offer a comprehensive benefits package including a competitive salary, medical insurance cover, and annual performance reviews. Our team culture is highly supportive, offering professional development, training, and a clear career advancement pathway. This is a full-time, on-site position for someone with a strong background in law and practical experience in clerkship looking to take the next step in their professional journey.

Key Requirements

Diploma or Bachelor’s in Law, Paralegal Studies, or a related field. At least 2 years of professional experience as a Legal Clerk. Proficiency in legal terminology and court procedures. Strong organizational and time management skills to handle multiple tasks. Excellent written and verbal communication skills in English. Ability to handle confidential and sensitive information with high discretion. Proficiency in Microsoft Office Suite, specifically Word, Excel, and Outlook. Familiarity with legal research tools and electronic filing systems. Experience in managing and maintaining physical and digital legal files. High level of attention to detail and accuracy in legal documentation.
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ASSISTANT FIELD SALES MANAGERS @ SOLAR PANDA

0 Negotiable or Not Mentioned Kenya 21 days ago solarpanda.com 1512 Views

Solar Panda is expanding its footprint and looking for Assistant Field Sales Managers to join our growing team. This role is designed for individuals who want to take the next step in their sales career and support our mission of delivering clean energy to rural parts of Kenya.

Candidates will support management in overseeing operations in Mpeketoni and Maua, ensuring that our teams are well-supported and sales targets are met. If you are passionate about leadership and clean energy, this is your chance to contribute to a growing company and help communities thrive. This role involves significant fieldwork and interaction with rural sales agents to drive results. Applications are open until April 3, 2026.

Key Requirements

Previous experience in field sales or a customer-facing role. Ability to assist in the supervision and motivation of sales agents. Basic understanding of renewable energy systems and solar products. Strong interpersonal skills to handle customer queries and complaints. Willingness to be based in Mpeketoni or Maua regions. High level of integrity and accountability in handling company resources. Proficiency in local languages relevant to the assigned region. Ability to conduct product demonstrations and sales pitches effectively. Basic computer skills for administrative tasks and communication. Eagerness to learn and progress into a full management role.
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BENEFITS ASSOCIATE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 5 days ago solvoglobal.com 500 Views

We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.

Key Requirements

At least 3–5 years of professional experience in HR or administrative roles. Previous experience in Benefits Administration is highly preferred for this role. A strong background in customer service, insurance, or the healthcare industry. Advanced English proficiency with at least 90% fluency in communication. Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word. High level of detail orientation and a proactive approach to problem-solving. Ability to work effectively as a team player in a fast-paced environment. Proven capability to support employees via phone, email, and ticketing systems. Experience managing benefits enrollments and processing plan changes. Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 7 days ago solvoglobal.com 945 Views

Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.

Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.

Key Requirements

High school diploma or equivalent qualification. Advanced or fluent English communication skills (C1 level written and spoken). Strong interpersonal and relationship-building skills. Proven problem-solving abilities and critical thinking. Basic computer skills and proficiency in office software. Ability to multitask and manage time effectively. Previous customer service or call center experience is a plus. Ability to work independently with minimal supervision. Capacity to work effectively as part of a multicultural team. Proactive attitude and a genuine desire to help others.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago solvoglobal.com 549 Views

Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.

Key Requirements

Excellent verbal and written communication skills in English. A customer-focused mindset with a proactive approach to helping others. Strong problem-solving abilities and attention to detail. Previous experience in a customer service or call center environment. Ability to work effectively in a high-pressure BPO setting. Proficiency in basic computer applications and CRM software. High school diploma or equivalent educational background. Strong multitasking and time-management skills. A professional and empathetic attitude when handling client inquiries. Availability to work flexible shifts and weekend hours.
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CUSTOMER SERVICE REPRESENTATIVE (CSR) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 395 Views

The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.

Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.

Key Requirements

Minimum 1 year of customer service experience in call center, retail, or hospitality environments. Strong verbal and written communication skills with a focus on de-escalation techniques. A proactive problem-solving mindset with the ability to adapt to changing situations. High levels of personal integrity, accountability, and reliability in handling customer data. Ability to perform effectively in a fast-paced and goal-oriented service environment. Tech-savvy with the proficiency to multitask across multiple software systems simultaneously. Demonstrated ability to handle professional escalations and maintain composure under pressure. Strong active listening skills to accurately identify and address customer needs. Commitment to participating in ongoing training and professional development sessions. Ability to work collaboratively within a team to improve overall service delivery processes. Proficiency in English to interact clearly with a diverse customer base.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 559 Views

Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.

We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.

Key Requirements

High school diploma or equivalent (college studies are a plus). Advanced or fluent English communication skills (C1 written and spoken). Strong interpersonal and problem-solving skills. Basic computer skills and ability to multitask effectively. Previous experience in customer service or a call center environment. Ability to work independently and as part of a diverse team. Capability to handle inbound and outbound customer inquiries via phone, email, or chat. Proficiency in maintaining detailed and accurate records of customer interactions. Commitment to meeting defined quality and productivity standards. Proactive attitude with a focus on ensuring a positive customer experience.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago solvoglobal.com 374 Views

Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.

This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.

Key Requirements

Advanced English level (C1 proficiency). Minimum 1 year of customer service experience, preferably in a contact center. Strong verbal and written communication skills. Customer-oriented mindset with excellent problem-solving abilities. Comfortable working in fast-paced, high-volume call environments. Basic computer skills and ability to navigate multiple software systems. Availability to work onsite in Nairobi, Kenya is mandatory. Ability to build rapport quickly and ensure a positive customer experience. Proficiency in documenting customer interactions accurately in internal systems. Flexibility to work different shifts, including evenings and weekends.
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SCHEDULER IN TRAINING @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 442 Views

We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.

The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.

Key Requirements

1+ year of experience in healthcare scheduling preferred Call center experience will be considered Fluent in English (both written and spoken) Strong phone etiquette and professional communication skills Exceptional organizational and multitasking abilities Comfortable working in a fast‑paced, dynamic environment Full availability Monday–Sunday for scheduled shifts Ability to align work hours with U.S. Eastern Time Must be located in Kenya and able to work on-site Proficiency in maintaining accurate records and administrative support
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SAFARI SPECIALIST & TRAVEL DESIGNER @ STAR RICH

0 Negotiable or Not Mentioned Tanzania, Arusha 16 days ago starrich.co.tz 1218 Views

As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.

Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.

Key Requirements

Bachelor's degree in Tourism, Hospitality, or a related field of study. Mandatory fluency in both Dutch and English for effective communication. Proven professional experience in safari tourism, travel planning, or customer service. In-depth knowledge of Tanzania's travel destinations and safari logistics. Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management. Knowledge of Wordpress and SEO principles to support product development and visibility. Ability to guide clients professionally from initial consultation through to final booking. Competence in handling complex cost calculations and financial reconciliations. Experience in coordinating multi-provider accommodation and transport logistics. Skill in maintaining detailed and accurate CRM records for client management.
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SAFARI SPECIALIST & TRAVEL DESIGNER @ STARRICH

0 Negotiable or Not Mentioned Tanzania, Arusha 21 days ago starrich.co.tz 1474 Views

Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.

In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.

Key Requirements

Bachelor's degree in Tourism, Hospitality, or a related field. Mandatory fluency in Dutch to communicate with specific client demographics. Mandatory fluency in English for professional communication. Proven experience in safari tourism, travel planning, or customer service. Strong knowledge of Tanzania's destinations and safari logistics. Proficiency in Excel and Google Sheets for data management. Experience with Wordpress and SEO for travel product development. Ability to conduct bank reconciliations and manage financial records. Skill in designing customized and detailed safari itineraries. Excellent interpersonal skills for guiding clients from consultation to booking. Strong organizational skills to coordinate transport and accommodation. Ability to work effectively in a hybrid or remote setting.
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CUSTOMER SERVICE MANAGER @ STRATEGIS INSURANCE TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 13 days ago strategis.co.tz 1509 Views

Strategis Insurance Tanzania Limited is seeking a dedicated and experienced Customer Service Manager to join the Customer Service and Business Retention division in Dar es Salaam. The successful candidate will be responsible for leading and developing the customer service team to deliver exceptional customer experiences. This pivotal role involves overseeing daily service operations, setting high-performance standards, and resolving escalated issues to ensure the highest levels of service delivery.

The Customer Service Manager will focus on driving continuous improvement initiatives to enhance customer satisfaction, loyalty, and retention. As an equal-opportunity employer, we encourage all qualified individuals, including persons with disabilities, to apply. The role is based at our office in Dar es Salaam, Tanzania, and requires a proactive leader capable of maintaining the company's reputation for excellence in the insurance sector.

Key Requirements

Advanced Diploma or Bachelor Degree in Insurance, Marketing, or Business Administration. Minimum of 3-5 years' experience in the Insurance or Financial Sector. Minimum 2 years of Supervisory or Management experience is an added advantage. Proficiency in Computer Skills including Excel, PowerPoint, Word, and Outlook. Proven Customer Service Skills and ability to handle customer inquiries effectively. Ability to provide names and contact details of three official referees. Submission of a professionally prepared CV and supporting documents. Capability to lead and develop a customer service team to deliver exceptional experiences. Skills in resolving escalated customer issues and driving continuous improvement. Strong focus on enhancing customer satisfaction, loyalty, and business retention.
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VIRTUAL ASSISTANT @ SWIFTDESK COLLECTIVE

0 Negotiable or Not Mentioned Kenya, Nairobi 17 days ago gmail.com 2059 Views

SwiftDesk Collective is seeking dedicated and honest Virtual Assistants to join our growing roster of professionals. This role involves working directly with CEOs on a variety of sensitive, real-time, and time-critical tasks that require a high degree of precision and reliability. We are specifically looking for individuals who possess genuine skills and can provide high-quality support without the use of AI-generated responses.

The ideal candidate will be a hardworking and confident individual capable of managing complex schedules, handling confidential information, and executing tasks with minimal supervision. This is a unique opportunity to build a career as a trusted partner to executive-level clients. Candidates must be prepared to complete a skills assessment to demonstrate their authentic capabilities and commitment to excellence in the virtual assistant industry.

Key Requirements

Possession of genuine virtual assistant skills without AI assistance Ability to work directly with high-level CEOs Competence in managing sensitive and confidential information Strong capability to handle time-critical tasks efficiently High level of honesty and professional integrity Confident self-starter with strong initiative Excellent written and verbal communication skills Proficiency in modern office software and virtual collaboration tools Exceptional organizational and multitasking abilities Capacity to pass a mandatory skills assessment without using AI
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SALES & DELIVERY ASSOCIATE (MALE) @ TADAHOST

~250,000 Mentioned Tanzania, Dar es Salaam 12 days ago tadahost.com 875 Views

Tadahost is looking for a dynamic and energetic Sales & Delivery Associate to join our team on a full-time basis. This role is pivotal for expanding our reach and ensuring efficient product delivery. The successful candidate will be responsible for conducting client meetings, performing product demonstrations, and managing deliveries both within and outside Dar es Salaam. Additionally, you will play a key role in maintaining office and financial records to ensure smooth operations. The salary for this position is TZS 250,000 plus performance-based bonuses. We are specifically looking for a male diploma holder between the ages of 21 and 25 who owns a smartphone and possesses excellent communication skills. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply by following the application instructions before the deadline on 4 April 2026.

Key Requirements

Must be male Age between 21-25 years old Must be a Diploma holder Must own a functional smartphone Strong verbal and written communication skills Ability to conduct product demonstrations effectively Capability to handle deliveries both inside and outside Dar es Salaam Proficiency in managing office and financial records Professional attitude for client meetings Ability to meet deadlines and sales targets Willingness to work full-time hours
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FINANCIAL SERVICES OFFICER (3 POSITIONS) @ TAHEFA COMPANY LIMITED

0 Negotiable or Not Mentioned Tanzania, Dodoma 14 hours ago tahefa.co.tz 115 Views

TAHEFA Co. Limited is a legally registered private company in Tanzania involved in diverse economic activities, including the production and distribution of cereal flour, livestock farming, and financial agency services. We are seeking three dedicated Financial Services Officers to join our team at our headquarters in Dodoma. This role is central to our agency banking and mobile money operations, where the successful candidates will facilitate daily transactions and build trust with our clientele.

The officers will be responsible for serving customers in financial transactions such as sending, receiving, and depositing funds. Key duties include ensuring strict compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, maintaining accurate records, and performing daily cash reconciliations. The role also requires providing education to customers regarding financial services and ensuring the safety of all funds and equipment.

Key Requirements

Education of at least Form Four (O-Level) or higher. Computer literacy and proficiency in using smartphones. High level of integrity and attention to detail. Excellent communication and interpersonal skills. Minimum of two (2) years of experience in financial services is an added advantage. Ability to comply with KYC and AML legal requirements. Proficiency in performing daily cash reconciliation. Strong customer service standards and complaint resolution skills. Ability to maintain accurate transaction records and documentation. Capacity to monitor float levels and ensure daily operational sufficiency.
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SALESPERSON @ TALANTA

0 Negotiable or Not Mentioned Tanzania, Nungwi 19 days ago bettercareer.co.tz 1456 Views

Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.

The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.

Key Requirements

Proven experience as a Salesperson or in a similar sales role within the hospitality industry. Excellent communication and interpersonal skills to interact with high-end clients. Demonstrated ability to work effectively in a luxury villa or high-end hotel environment. Strong negotiation and closing skills to secure bookings and sales. Proficiency in English is mandatory; knowledge of other international languages is a significant plus. A customer-oriented approach with a genuine passion for excellence in service. Ability to handle inquiries, manage portfolios, and process bookings efficiently. High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred. Strong familiarity with the Zanzibar tourism landscape and hospitality market trends. Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule. Self-motivated with the ability to work independently in a remote or resort setting. Professional appearance and demeanor suitable for a luxurious villa environment.
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SALES REPRESENTATIVES (20) @ TALANTAHSOLUTION

~400,000 Mentioned Tanzania, Dar es Salaam 24 days ago gmail.com 2740 Views

Talantahsolution is seeking 20 dynamic and results-oriented Sales Representatives to join their growing team in Dar es Salaam. The primary focus of this role is the distribution and sale of FMCG products, with a specific emphasis on baby diapers. Candidates will be responsible for building strong relationships with retailers and distributors to ensure product visibility and market penetration across the region. The monthly salary for this position is TZS 400,000 per month.

Successful candidates will work closely with the sales management team to develop and implement strategies for reaching monthly sales targets. This role requires a high level of discipline, excellent customer service skills, and a proactive approach to identifying new business opportunities in a competitive market. As a representative of the brand, you will be expected to maintain a professional image and provide detailed feedback on market trends and competitor activities to help the company grow its market share.

Key Requirements

Proven experience in FMCG sales Previous experience selling baby diapers is an added advantage Excellent verbal and written communication skills Minimum education level of Ordinary Level (O-Level) Ability to meet and exceed monthly sales targets Capability to work effectively under pressure and in a fast-paced environment Degree or Diploma in Marketing or Business related field is preferred Strong negotiation and persuasion skills to close deals Ability to conduct market research and identify potential customers Willingness to travel within the Dar es Salaam region to visit retail points
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KEY ACCOUNT EXECUTIVE (KAE) - 40 POSITIONS @ TEF

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago tef.co.tz 184 Views

Tef is looking for 40 dynamic individuals to join their team as Key Account Executives (KAE) in Dar es Salaam. The primary responsibility of this role is to provide and manage the 'Lipa Kwa Simu' payment service through Mixx by Yas for large and medium-sized merchants across Tanzania. This involves onboarding new businesses, ensuring that payment systems are functioning correctly, and providing continuous support to existing merchants to enhance their operational efficiency and the company's overall market presence. Candidates will serve as the essential link between the merchant community and the company, fostering strong professional relationships and driving growth through effective service delivery.

In addition to service implementation, the Key Account Executive is responsible for identifying and resolving any technical or administrative challenges faced by merchants using the LKS system. Success in this role requires a proactive approach to sales and a commitment to achieving targets through a commission-based pay structure complemented by allowances. This position offers a significant opportunity for professional growth in the fintech and sales sectors, particularly for those who are disciplined, self-motivated, and capable of working independently with a high degree of integrity and professionalism. The role involves significant field work and direct interaction with business owners in various sectors.

Key Requirements

Must be aged 18 years or older. Possess a Diploma or Bachelor’s degree in Sales, Business, Business Administration, or a related field. Proven experience in sales and marketing with a track record of meeting targets. Ability to work independently and manage time effectively without constant supervision. Strong discipline and a commitment to maintaining professional integrity. Excellent communication and interpersonal skills for building merchant relationships. Knowledge of mobile payment systems and digital financial services like Mixx by Yas. Problem-solving skills to address and resolve merchant technical challenges. Ability to analyze business needs for large and medium-sized enterprises. Fluency in Swahili and English to effectively communicate with diverse business owners.
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PATIENT SUPPORT ASSOCIATE @ TERALIFE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago teralife.health 516 Views

TERALIFE is seeking a dedicated and proactive individual to join our growing team as a Patient Support Associate. This role is central to our Patient Support Team, focusing primarily on telephonic sales and company-related healthcare activities. The successful candidate will be responsible for initiating outreach calls to patients, providing them with essential assistance, gathering vital health information, and addressing any concerns they may have regarding their ongoing treatments or scheduled appointments. You will serve as a bridge between the patient and our healthcare services, ensuring that every individual feels supported and well-informed through professional communication and empathy.

In addition to telephonic duties, this position involves significant outreach to new partners and field work. You will identify and connect with potential healthcare partners such as medical practitioners, private clinics, and hospitals to expand our network and enhance our patient support services. This role also requires on-ground medical outreach activities, which include visiting local clinics, distributing patient education materials, collecting patient data, and assisting in the organization of medical events. If you have at least one year of experience in the healthcare sector and possess strong communication skills in both English and Swahili, we encourage you to apply for this dynamic opportunity to improve patient care outcomes.

Key Requirements

Minimum of 1 year of experience in tele-calling or field sales, preferably within the healthcare sector. Fluent in both English and Swahili, with excellent verbal and written communication skills. Graduate in any field, with a preference given to candidates with healthcare-related qualifications. Proficiency in MS Office applications, particularly Microsoft Excel and Microsoft Word. Strong interpersonal skills and the ability to empathize with patients’ needs and concerns. Highly organized with excellent time management skills and a keen attention to detail. Willingness to conduct field work for medical outreach, including visiting clinics and hospitals. Ability to build and maintain professional relationships with key stakeholders in the medical field. Experience in managing patient databases and following up on treatment plans. Capability to work independently while meeting targets for outreach calls and partner identification.
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DELIVERY RIDER @ TICKTASK

0 Negotiable or Not Mentioned Kenya, Nairobi 22 days ago ticktask.co.ke 1355 Views

TickTask is actively seeking dedicated and professional Delivery Riders to join our expanding team in Nairobi, Kenya. This role offers a unique opportunity to enter the fast-paced delivery sector with a company that values reliability and hard work. Our structure combines a base retainer with an uncapped commission system, providing a stable foundation and the potential for high earnings based on performance. Riders are responsible for navigating the city efficiently to ensure timely deliveries for our diverse client base.

As a rider for TickTask, you will be part of a dynamic network that supports the growing logistics needs of Kenya. You will handle a variety of delivery tasks daily, ensuring that packages reach their destinations safely and on schedule. The position requires a high level of responsibility, as riders manage their own fuel costs and must maintain their motorcycles in top condition. Earnings can reach up to KES 40,000 per month through our competitive pay structure. Join us to build your career in the logistics industry and grow with one of the most promising delivery platforms in the region.

Key Requirements

Must own a personal motorcycle for delivery purposes Possession of a valid and up-to-date driving license A current and valid Good Conduct Certificate is mandatory Willingness and ability to be responsible for all fuel costs Extensive knowledge of Nairobi's roads and navigation Proven ability to manage time effectively to meet delivery deadlines Strong communication skills for interacting with customers and dispatchers Commitment to adhering to all safety protocols and traffic regulations Proficiency in using smartphone applications for navigation and tracking Physical stamina to handle long hours of riding and package handling
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SALES CUM DRIVER @ TOP TALENTED RECRUITS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 10 days ago toptalentedrecruits.co.tz 683 Views

Top Talented Recruits is currently seeking a motivated and experienced Sales Cum Driver to join their dynamic team in the FMCG industry. This role is pivotal for managing route distribution and ensuring the successful delivery of products to various retail outlets within the Dar es Salaam region. The ideal candidate will be responsible for both driving commercial vehicles and executing sales strategies to meet organizational goals.

In addition to driving responsibilities, the successful candidate will focus on retail sales operations, maintaining accurate records of transactions, and providing excellent customer service to build long-term relationships. Candidates should possess a strong understanding of route-to-market execution and have the ability to handle cash transactions securely while preparing detailed sales reports for management review.

Key Requirements

Certificate or Diploma in Sales & Marketing, Business Administration, or related field Valid driving license (Class C, C1, or equivalent commercial vehicle category) with proven driving experience 3+ years' experience in FMCG sales, route distribution, or driver-sales operations Strong understanding of route-to-market execution and retail sales operations Ability to handle cash transactions, maintain accurate records, and prepare basic sales reports Proven ability to manage daily routes and meet delivery schedules consistently Excellent communication and interpersonal skills to build rapport with retail clients Basic computer literacy for logging sales data and generating digital receipts Strong physical stamina to handle loading and unloading of goods as required Integrity and trustworthiness in managing company finances and assets
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IT SUPPORT @ TRANSAFRICA MOTORS LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago transafricamotors.com 366 Views

Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.

Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.

Key Requirements

Hold a Diploma or Degree in IT, Computer Science, or a related field. Proven experience in Windows environments and technical troubleshooting. Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs. Hands-on experience with Active Directory and user account management. Proficiency in hardware support for desktops, laptops, and printers. Knowledge and application of basic cybersecurity practices. Strong analytical skills to diagnose and resolve software and hardware incidents. Excellent communication skills for providing user support and technical training. Ability to work independently and collaboratively within a team environment. Willingness to stay updated with the latest technological trends and advancements.
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SECRETARY (WITH MANAGERIAL RESPONSIBILITIES) @ TROMEDICS KENYA LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 8 days ago gmail.com 661 Views

Tromedics Kenya LTD is seeking a dedicated Secretary with Managerial Responsibilities to join their team in Nairobi. The role is designed for a proactive individual who can manage office coordination while simultaneously supporting broader administrative and managerial functions. Key duties include managing schedules, coordinating meetings, handling official correspondence, and maintaining organized records to ensure the smooth flow of daily operations.

As the company grows, the successful candidate will have the opportunity to take on more responsibility and transition into a formal managerial role. This position serves as a vital link between management and staff, requiring a professional and trustworthy individual who can work independently. The ideal candidate will be professional, trustworthy, and eager to grow within a developing organizational environment.

Key Requirements

Previous experience in secretarial or administrative work. Excellent organizational and time management skills. Strong verbal and written communication abilities. Ability to coordinate complex office activities effectively. Demonstrated professional demeanor and trustworthiness. Capability to work independently without constant supervision. Willingness to take on increased responsibilities and grow into a managerial role. Proficiency in managing schedules and coordinating meetings. Skill in maintaining accurate digital and physical records. Ability to act as an effective liaison between management and staff. Experience with office software and management tools. High level of attention to detail in record keeping.
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2-CASHIER (FEMALE) @ TWYFORDTILE

0 Negotiable or Not Mentioned Tanzania, Mkuranga 3 days ago twyfordtile.com 766 Views

Twyfordtile is seeking a dedicated and detail-oriented Cashier to join our team in Mkuranga. The successful candidate will be responsible for managing all cash transactions, ensuring accuracy in financial records, and providing excellent service to our customers. This role requires a professional who is comfortable with high-volume transactions and can maintain a high level of integrity and accountability while handling company funds. Applicants must possess a Bachelor’s degree in Accounting or a related field and have at least one year of direct experience as a cashier. Proficiency in computer applications, particularly Microsoft Excel, is essential for generating daily reports and maintaining digital records. Candidates should be flexible and willing to relocate as per company requirements to meet operational needs in different areas.

Key Requirements

1-Year of Experience as Cashier. Able to relocate to any area as required. Good in computer skills especially Microsoft Excel. Must have Bachelor Degree in Accounting or related field. Strong numerical and mathematical skills. Excellent communication and interpersonal skills. Ability to handle cash transactions accurately and responsibly. Knowledge of basic bookkeeping and financial reporting. High level of integrity and professional ethics. Ability to work effectively within a team environment.
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